GE Security DIGIA II -, User Manual, Page: 41 / 46

Chapter 4
Troubleshooting, maintenance, support
33
• The Digia II boots up to a startup screen and does not progress to live mode.
The Digia II runs a self-diagnostic test upon powering up. If something is detected as a failure, such as the
fan, hard drive, or Ethernet, the unit may not boot completely. Contact technical support.
• DVR only records for a few hours
If motion recording is not properly set up, this problem will arise. To set up motion recording, see ( Alarms
on page 15).
The DVR will record at a lower frame rate when there is no motion, which will conserve hard disk space.
When motion is detected by a camera, the DVR will record at a higher frame rate. This will ensure a higher
resolution during motion events playback.
• The monitor displays no picture.
1. Make sure that the equipment is wired properly (Refer to your installation documentation for
assistance).
2. Make sure that all of the wires used are working properly.
3. Verify that the recorder is getting the correct amount of power.
• There is no display coming from one of the channels on the DVR.
1. Veryify that the problem is coming from the recorder or the camera. Take a working camera and plug
it into the port that seems to not be working properly. If you see a picture, the original recorder or
camera is faulty.