26
Owner Guide
5.0 Troubleshooting
Troubleshooting
Symptom
Cause
Corrective Action
Appliance will not ignite
No ignition spark can be seen or heard Ensure the control knob is in the 'off' position and
turned anti-clockwise to ignition position.
Control knob is not in low / minimum
position
Ensure control knob is set at low / minimum
position
Rotating control knob too fast
Very Slowly,
rotate control knob anti-clockwise to
ignition position.
Control knob not '
fully
pushed in' for
sufficient period of time
Keep the control knob pushed in for 20 secs and
the burner should remain alight. If not, repeat the
sequence.
Cold Start Up of Appliance / Extreme
wind conditions
Very Slowly,
rotate control knob anti-clockwise to
ignition position. Keep the control knob pushed in
for 30-40 secs and the burner should remain alight.
If not, repeat the sequence.
Appliance is Cutting Out
Cutting out while in operation
Wait 3 minutes, return control knob to off position
and repeat the ignition sequence.
Sudden adjustments to control knob. Ensure the control knob is gradually adjusted and
not suddenly turned up.
