6. Frequently asked questions
64
How long will the battery last?
If your battery is younger than three years and has not been
discharged more than 600 times, we guarantee your battery
will be charged at least 80% each time.
Does my battery need to be on the charger when not in use?
No, it doesn’t. The battery can be stored in a dry place or can be
left in the bike.
How long does my battery take to charge?
The total charging time for your battery depends on which
battery you purchased: Bronze: 5 hours, Silver: 7 hours,
Gold: 9 hours.
Of course you can also partially charge your battery (when
lunching out, for example), in order to increase the distance
you can reach with assistance. Always follow the charging
instructions.
What is the capacity of my battery?
When buying your Gazelle Innergy, you can choose between
three different batteries, Bronze, Silver or Gold. The Bronze
battery has a capacity of 252 Wh, the silver battery has a capacity
of 324 Wh and the Gold battery has a capacity of 395 Wh.
What should I do if I haven’t used the battery for a while?
You don’t need to do anything. If you have not used the battery
for an hour, it switches to standby, retaining the battery’s
capacity and preventing it from running down. Activate the
battery from standby by putting it in the bike or by pressing
the button on the rear light.
Are there special external charging points?
You do not need these because the battery can be simply
removed from your bike and the flat plug of the charger can be
plugged into any mains socket. Furthermore, the charger is so
small and light, that it easily fits in a (bike) bag. You can charge
your battery with this charger in restaurants, in your hotel room
or in your car (by means of a standard 12v/23v transformer
which you plug into the cigarette lighter of your car).
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