Gateway NX100X - Core Solo 1.06 GHz, Reference Manual

Page: 109 / 142

www.gateway.com
103
•
Make sure that the modem cable is less than 6 feet
(1.8 meters) long.
•
Remove any line splitters or surge protectors from your
telephone line, then check for a dial tone by plugging
a working telephone into the telephone wall jack.
•
If you have additional telephone services such as call
waiting, call messaging, or voice mail, make sure that
all messages are cleared and call waiting is disabled
before using the modem. Contact your telephone
service to get the correct code to temporarily disable
the service. Also make sure that the modem dialing
properties are set appropriately.
To check the dialing properties:
1
Click ( Start ), then click Control Panel . The
Control Panel window opens.
2
Click Hardware and Sound .
3
Click the Phone and Modem Options . The Phone
and Modem Options dialog box opens.
4
Click the Dialing Rules tab.
5
Click the location from which you are dialing, then
click
Edit . The Edit Location dialog box opens.
6
Make sure that all settings are correct.
•
Disconnect any answering machine, fax machine, or
printer that is on the same line as the modem. Do not
connect these devices to the same telephone line as the
modem.
•
Make sure that you are not using a digital, rollover, or
PBX line. These lines do not work with your modem.
Help
For more information about dialing properties, click
Start
,
then click Help and Support . Type the keyword dialing in the
Search Help box
, then press
E
NTER
.