Gateway NV7802u - NV - Core 2 Duo 2.2 GHz Reference Manual Download Page 77

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CHAPTER

Maintaining Your Notebook

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Caring for your notebook

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Cleaning your notebook

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Maintaining the battery

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Cleaning CDs or DVDs

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Recovering your system

Summary of Contents for NV7802u - NV - Core 2 Duo 2.2 GHz

Page 1: ...NOTEBOOK REFERENCEGUIDE...

Page 2: ......

Page 3: ...nel 13 Chapter 3 Setting Up and Getting Started 15 Working safely and comfortably 16 Reducing eye strain 16 Setting up your computer desk and chair 17 Sitting at your notebook 17 Avoiding discomfort a...

Page 4: ...Using the memory card reader 47 Memory card types 47 Inserting a memory card 47 Using a memory card 48 Removing a memory card 48 Installing a printer or other peripheral device 48 Connecting a USB de...

Page 5: ...tebook 74 Cleaning your notebook 74 Cleaning the exterior 75 Cleaning the keyboard 75 Cleaning the notebook screen 76 Maintaining the battery 76 Storing batteries 77 Cleaning CDs or DVDs 77 Recovering...

Page 6: ...mory card reader 101 Modem cable or DSL 101 Modem dial up 101 Mouse 105 Networks wired 106 Networks wireless 108 Passwords 110 Power 111 Printer 111 Sound 113 Status indicators 113 Touchpad 114 Video...

Page 7: ...CHAPTER1 1 About This Reference About this guide Accessing your online User Guide Gateway contact information Microsoft Certificate of Authenticity For more information...

Page 8: ...included on your hard drive Your User Guide is an in depth easy to read manual that includes information on the following topics Help and technical support Using and customizing Windows and other sof...

Page 9: ...uthenticity label found on the bottom of your notebook includes the product key code for your operating system For more information For more information about your notebook visit Gateway s Support pag...

Page 10: ...CHAPTER 1 About This Reference 4...

Page 11: ...CHAPTER2 5 Checking Out Your Notebook Front Left Right Back Bottom Keyboard area LCD panel...

Page 12: ...block or insert objects into these slots If these slots are blocked your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook Caution Provide adequate space arou...

Page 13: ...I device such as a high definition television into this optional jack For more information see Viewing the display on a projector monitor or television on page 50 USB port Plug USB devices such as a d...

Page 14: ...ve in your notebook examine the drive tray s plastic cover and compare the logo to those listed in Identifying drive types on page 44 Modem jack Plug a dial up modem cable into this optional jack For...

Page 15: ...ebook may become hot enough to harm your skin Caution Do not block or insert objects into these slots If these slots are blocked your notebook may overheat resulting in unexpected shutdown or permanen...

Page 16: ...tery lock Slide to unlock the battery For more information see Changing batteries on page 57 Battery latch Slide to release the battery For more information see Changing batteries on page 57 Memory ba...

Page 17: ...become hot enough to harm your skin Caution Do not block or insert objects into these slots If these slots are blocked your notebook may overheat resulting in unexpected shutdown or permanent damage...

Page 18: ...ator LED on Notebook is on LED blinking Notebook is in Sleep or Hybrid Sleep mode LED off Notebook is off Battery charge indicator LED orange Battery is fully charged LED blinking orange Battery is ch...

Page 19: ...cription Webcam Use to let others see who they are communicating with when making VoIP calls For more information see Using the webcam on page 36 Microphone Use to talk through when making Voice over...

Page 20: ...CHAPTER 2 Checking Out Your Notebook 14...

Page 21: ...broadband modem or network Connecting the optional dial up modem Starting your notebook Turning off your notebook Restarting rebooting your notebook Using the status indicators Using the keyboard Usin...

Page 22: ...Soft surfaces can block your notebook s ventilation openings leading to overheating permanent damage to your notebook and fire danger Instead place your notebook on a rigid hard surface and make sure...

Page 23: ...using an adjustable chair to control your arm s height above the keyboard Use an adjustable chair that is comfortable distributes your weight evenly and keeps your body relaxed Position your chair so...

Page 24: ...t to disassemble the AC adapter The AC adapter has no user replaceable or user serviceable parts inside The AC adapter has dangerous voltages that can cause serious injury or death Contact Gateway abo...

Page 25: ...e indicator turns on see Front on page 6 for the location of the battery charge indicator If the battery charge indicator does not turn on complete the following steps until it turns on Unplug the ada...

Page 26: ...otebook Connecting to a broadband modem or network Your notebook has a network jack that you can use to connect to a cable or DSL modem or to a wired Ethernet network Important If the battery charge i...

Page 27: ...network jack Connecting the optional dial up modem Your notebook may have a built in 56K modem that you can use to connect to a standard telephone line Tip When using a cable with a sleeve over the p...

Page 28: ...To connect the optional modem 1 Insert one end of the modem cable into the modem jack on your notebook 2 Insert the other end of the modem cable into a telephone wall jack Important The modem will no...

Page 29: ...e and time zone and to create your first user account Warning Do not work with the notebook resting on your lap If the air vents are blocked the notebook may become hot enough to harm your skin Cautio...

Page 30: ...wn your notebook Although it does not turn your notebook completely off it turns off or slows down most system operations to save power Sleep mode saves your desktop layout so the next time you restor...

Page 31: ...close programs that are not responding If closing unresponsive programs does not restore your notebook to normal operation you may have to restart reboot your notebook To close unresponsive programs...

Page 32: ...complete the following steps until the notebook turns off 1 Press and hold the power button for about five seconds then release it 2 Unplug the power cord and remove the battery for more than 10 seco...

Page 33: ...lock is turned off Battery charge indicator LED blue Battery is fully charged LED red Battery is charging Important This LED only lights up when your notebook is connected to AC power Power indicator...

Page 34: ...mbination with the FN key to perform specific actions For more information see System key combinations on page 29 Navigation keys Press these keys to move the cursor to the beginning of a line to the...

Page 35: ...jector must be plugged into the monitor port or HDMI port on your notebook Both displays at the same time For more information see Viewing the display on a projector monitor or television on page 50 T...

Page 36: ...backlight off to save power Press any key to return Play Pause Plays or pauses the CD or DVD Stop Stops playing the CD or DVD Previous Skips back one CD track or DVD chapter Next Skips ahead one CD tr...

Page 37: ...two buttons and a scroll zone When you move your finger on the touchpad the pointer arrow on the screen moves in the same direction You can use the scroll zone to scroll through documents Use of the...

Page 38: ...ave received your notebook with the EZ Pad touchpad set to only accept clicking by using the touchpad buttons You can change this feature to allow tapping on the touchpad to simulate clicking the left...

Page 39: ...information about an object on the screen Position the pointer over the object Quickly press and release the right button once This action is called right clicking Move an object on the screen Positio...

Page 40: ...PowerSave key again to return to your previous settings only for certain models Programmable key the programmable key will run the Launch Manager you can assign an application as your needed only for...

Page 41: ...ices to be turned off while traveling in an airplane IEEE 802 11 communication devices are examples of devices that provide wireless communication Touchpad toggle turn the internal touchpad on and off...

Page 42: ...e brightness To adjust screen brightness Use the increase brightness and decrease brightness keys on the keyboard For more information see System key combinations on page 29 OR Click Start All Program...

Page 43: ...d capacitive volume control on the capacitive touch key For more information see Using the capacitive touch keys on page 34 OR Click Start All Programs Accessories then click Windows Mobility Center T...

Page 44: ...olume levels click Mixer The Volume Mixer dialog box opens where you can click and drag sliders for individual devices 5 Click X in the top right corner of the window to close it Tip Adjust the Window...

Page 45: ...less communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11 and Bluetooth c...

Page 46: ...layer headphone keyboard or mouse To turn the Bluetooth radio on Press FN F6 To turn the Bluetooth radio off Press FN F6 Disabling the Bluetooth radio You should disable the Bluetooth radio while trav...

Page 47: ...CHAPTER4 43 Using Drives and Accessories Using the DVD drive Using the memory card reader Installing a printer or other peripheral device Viewing the display on a projector monitor or television...

Page 48: ...front of the drive for one or more of the following logos If your drive has this logo This is your drive type Use your drive for DVD drive Installing programs playing audio CDs playing DVDs and access...

Page 49: ...portant Prerecorded DVD discs and DVD drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution To be able to play a prerecorded DVD the disc s region...

Page 50: ...n press down carefully on the disc until it snaps into place 3 Push the tray in until it is closed To remove a CD or DVD 1 Press the eject button on the DVD drive After the tray opens slightly pull th...

Page 51: ...d types The memory card reader supports Memory Stick Memory Stick Pro MultiMediaCard Secure Digital and xD Picture Card Inserting a memory card To insert a memory card Insert the memory card into the...

Page 52: ...pport plug and play and hot swapping which means that your notebook will usually recognize such a device whenever you plug it into the appropriate port When you use a USB device for the first time you...

Page 53: ...To connect your USB device to your notebook 1 Connect one end of the USB cable to your device 2 Connect the other end of the cable to a USB port on your notebook Important USB devices may have specia...

Page 54: ...our notebook supports simultaneous LCD and external display Simultaneous display lets you control a presentation from your notebook at the same time as you face your audience To use a projector monito...

Page 55: ...cable into the optional HDMI port on your notebook 4 Turn on your notebook 5 Plug the projector s monitor s or television s power cord into an AC power source and turn it on Windows recognizes the new...

Page 56: ...u want to use the display as an extension of your notebook desktop you should adjust the display properties To adjust the display properties on a projector monitor or television 1 Click Start All Prog...

Page 57: ...box for Extend my Windows desktop onto this monitor 6 To use the monitor projector or television as an extension of your desktop increasing the size of your Windows desktop click to select the check...

Page 58: ...ntation settings The Presentation Settings dialog box opens 3 Adjust properties such as Turn off screen saver and Set the volume to if necessary 4 Click OK 5 Click Turn on to turn on the presentation...

Page 59: ...CHAPTER5 55 Managing Power Monitoring the battery charge Recharging the battery Changing batteries Extending battery life Changing notebook power settings...

Page 60: ...vent losing any unsaved work To monitor the battery charge Move the mouse pointer over the power cord icon or battery icon in the taskbar A message appears showing the remaining battery time and the c...

Page 61: ...ery is incorrectly replaced Replace only with a battery specifically manufactured for your Gateway notebook Discard used batteries according to local hazardous material regulations The batteries used...

Page 62: ...your new battery a few times during the first several weeks of use to let it reach its maximum rated capacity Over the long term use the battery at least once a month even if it was kept in a cool dry...

Page 63: ...use Decrease or mute speaker volume Turn off all scheduled tasks Turn off auto save features in Microsoft Office and other applications Copy programs from CDs or DVDs to the hard drive so you do not u...

Page 64: ...wer receptacle an automobile power outlet or an automobile cigarette lighter use an airplane automobile power adapter or power inverter Save the battery for times when you cannot use a power adapter T...

Page 65: ...k reads the memory information from the hard drive and opens the programs and documents that were open when you activated Hybrid Sleep mode If the notebook does not experience a power outage while in...

Page 66: ...You can select one of the defined power plans or create a custom power plan Three power plans are pre defined for you Balanced This is the default power plan which balances performance and battery lif...

Page 67: ...er plan 1 Click Start All Programs Accessories then click Windows Mobility Center The Windows Mobility Center window opens 2 Click Change power settings The Select a power plan window opens 3 Select t...

Page 68: ...elect a power plan window opens 3 Click a setting on the left side of the screen that you want to change The top three settings are not tied to a power plan The bottom two settings modify the currentl...

Page 69: ...hen click the in front of Allow hybrid sleep 4 Change the values to On for On battery and Plugged in Help For more information about hybrid sleep click Start then click Help and Support Type the keywo...

Page 70: ...CHAPTER 5 Managing Power 66...

Page 71: ...CHAPTER6 67 Traveling with Your Notebook Packing your notebook Traveling by air Dial up modem Radio frequency wireless connections Security Power Additional tips...

Page 72: ...start your notebook Have your notebook hand inspected or sent through the X ray scanner but never carry it through the metal detector Turn off you notebook for takeoff and landing Turn off all wirele...

Page 73: ...ion can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11 and Bluetooth communication de...

Page 74: ...until you can be sure of privacy Use a startup password to restrict access to your notebook The startup password is set using the BIOS utility To create a startup password 1 Restart your notebook As...

Page 75: ...ationally take power plug adapters Take a portable surge protector to protect your notebook from power surges To get the best performance from your notebook avoid using the battery whenever possible m...

Page 76: ...notebook has been exposed to cold temperatures let it warm to room temperature before turning it on Carry proof of ownership or a merchandise passport when traveling internationally Consult your insur...

Page 77: ...CHAPTER7 73 Maintaining Your Notebook Caring for your notebook Cleaning your notebook Maintaining the battery Cleaning CDs or DVDs Recovering your system...

Page 78: ...ther extreme is not covered by your warranty As a general rule your notebook is safest at temperatures that are comfortable for you Keep all liquids away from your notebook When spilled onto notebook...

Page 79: ...t to clean dust from the inside of your notebook with the exception of the memory bay Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow stra...

Page 80: ...but do not try to fully discharge the battery frequently This only adds strain Several partial discharges regular use with frequent recharges are better for lithium ion than one total discharge Rechar...

Page 81: ...old stock even if it is sold at clearance prices While it makes sense to have 2 or 3 extra batteries so that you always have a fresh one charged up and ready to go if you buy batteries and store them...

Page 82: ...recover software and drivers that were pre installed at the factory see Recovering pre installed software and drivers on page 81 For instructions on reinstalling software and drivers that were not pre...

Page 83: ...ecovery discs 1 Click Start All Programs Gateway then click Gateway Recovery Management Gateway Recovery Management opens 2 To create recovery discs for the hard drive s entire original contents inclu...

Page 84: ...e drive indicated in the Burn to list then click Next The first disc begins recording and you can watch its progress on the screen When the disc finishes recording the drive ejects it 4 Remove the dis...

Page 85: ...ation instructions New device drivers If you need to recover device drivers that did not come pre installed on your computer follow the instructions provided with the device To recover your pre instal...

Page 86: ...ystem Restore periodically takes snapshots of your system settings and saves them as restore points In most cases of hard to resolve software problems you can return to one of these restore points to...

Page 87: ...On the left side of the window click Repair Windows using System Restore then click Next The Choose a restore point dialog box opens 3 Click the restore point you want click Next then click Finish A c...

Page 88: ...85 If you cannot run Windows Vista and your original hard drive has been completely re formatted or you have installed a replacement hard drive see Recovering from your recovery discs on page 86 Reco...

Page 89: ...computer 5 Click OK Your computer restarts 6 Follow the on screen prompts for first time system setup Recovering from the hard drive during startup To reinstall Windows Vista and all pre installed sof...

Page 90: ...oot menu The boot menu is where you can select which device to start from such as the hard drive or an optical disc 3 Use your arrow keys to select CDROM DVD then press ENTER Windows installs from the...

Page 91: ...CHAPTER8 87 Troubleshooting Safety guidelines First steps Troubleshooting Telephone support...

Page 92: ...replace the battery before you start your notebook First steps If you have problems with your notebook try these things first Make sure that the AC power adapter is connected to your notebook and an A...

Page 93: ...own the exact message The message may help Gateway Customer Care in diagnosing and fixing the problem If you added or removed peripheral devices review the installation procedures you performed and ma...

Page 94: ...not be read by the diskette drive You see a Disk is full error message Delete unnecessary files on the diskette Try a different diskette Occasionally diskettes are flawed and cannot be read by the dis...

Page 95: ...play settings For instructions on changing the display settings see Changing screen settings in your online User Guide Move your notebook away from sources of electrical interference such as televisio...

Page 96: ...ot be able to play these CDs on your notebook Your notebook may be experiencing some temporary memory problems Shut down and restart your notebook Clean the disc For more information see Cleaning CDs...

Page 97: ...and restart your notebook Clean the DVD For more information see Cleaning CDs or DVDs on page 77 Make sure that the disc s regional code and your DVD drive s regional code match Make sure that a DVD...

Page 98: ...ia then delete them from the hard drive You see a Data error message This may be the result of a defective area on the hard drive To fix hard drive problems run the Error checking program For instruct...

Page 99: ...optional modem jack and not the Ethernet network jack For the location of your modem jack see Back on page 9 OR If you are using a cable or DSL modem make sure that the modem cable is plugged into the...

Page 100: ...residence or at your local telephone service The condition of the Internet computers to which you connect and the number of users accessing those computers The complexity of graphics and multimedia o...

Page 101: ...ies you may need to replace it Media Center This section only covers problems relating to Media Center mode Media Center mode is available only on Windows Vista Home Premium and Windows Vista Ultimate...

Page 102: ...t type of video cables can cause problems and affect the video quality Gateway recommends using high quality video cables that can be purchased from Gateway Screen resolution By default the notebook u...

Page 103: ...ll most likely flicker when displaying thin lines and small text An interlaced video display device will produce a lower quality display especially when viewing and using the notebook functions Progre...

Page 104: ...Windows XP with Service Pack SP 1 or 2 Windows Media Player 9 or later and the Windows patch Q810243 Update You want to know whether you can play recorded videos on your home DVD player Yes you can D...

Page 105: ...Ethernet network jack and not the optional modem jack For the location of your network jack see Left on page 6 See the documentation that came with your modem for additional troubleshooting informati...

Page 106: ...e to get the correct code to temporarily disable the service Also make sure that the modem dialing properties are set appropriately To check the dialing properties 1 Click Start then click Control Pan...

Page 107: ...makes a difference Make sure that the connectors are free from corrosion and all screws in the wall or telephone wall jack are secure You can also call your telephone service and have the telephone li...

Page 108: ...ot recognized by your notebook Make sure that the line connected to the modem is working and plugged into the appropriate port on your notebook For the location of your optional modem jack see Back on...

Page 109: ...y hear unusual handshaking sounds when the modems first connect If the handshaking sounds are too loud you can turn down the modem volume To turn down the modem volume 1 Click Start then click Control...

Page 110: ...plugged into a powered electrical outlet and turned on Make sure that the router is plugged into a powered electrical outlet and turned on Most routers have lights that indicate they are working For m...

Page 111: ...n between your Internet Service Provider and your modem and between your modem and your access point If you previously accessed the Internet through a dial up modem Internet Explorer may not be set up...

Page 112: ...pect you should check your network signal strength If you find the signal strength is low try moving to a new location to increase the signal strength To check the signal strength 1 Click Start right...

Page 113: ...wireless utility You may want to try entering ANY as the SSID which will make the computer try to auto detect the network Your wireless network is listed as a preferred network but it has an x on it A...

Page 114: ...ou may not be able to connect your notebook to your home network workgroup to access shared files or printers on your home network You may however be able to access the Internet through your home netw...

Page 115: ...is not working on battery power Check the power management settings For more information about using power management settings see Changing notebook power settings on page 62 Make sure that the batte...

Page 116: ...If the printer you want to print to is not the default printer make sure that you have selected it in the printer setup To set a default printer 1 Click Start then click Control Panel The Control Pan...

Page 117: ...dding paper Sound You are not getting sound from the built in speakers Make sure that headphones are not plugged into the headphone jack Make sure that the volume control on your notebook is turned up...

Page 118: ...Adjust the touchpad settings For instructions on how to adjust the touchpad settings see Changing mouse touchpad or pointing device settings in your online User Guide Video The projector monitor or te...

Page 119: ...See the troubleshooting section of this chapter Have your customer ID serial number and order number available along with a detailed description of your problem including the exact text of any error m...

Page 120: ...CHAPTER 8 Troubleshooting 116...

Page 121: ...APPENDIXA 117 Legal Information Important safety information Regulatory compliance statements Environmental information Notices...

Page 122: ...ion openings Some notebook are equipped with a three wire power cord to make sure that the notebook is properly grounded when in use The plug on this cord will fit only into a grounding type outlet Th...

Page 123: ...tebook The notebook does not operate properly when the operating instructions are followed The notebook was dropped or the cabinet is damaged The notebook performance changes Replacement parts and acc...

Page 124: ...s prohibited Some circumstances require restrictions on wireless devices United States of America Warning In environments where the risk of interference to other devices or services is harmful or perc...

Page 125: ...ital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and...

Page 126: ...lephone line cord with a modular plug is required for use with this device The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Pa...

Page 127: ...ther entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual Refer to your fax communication software documentation f...

Page 128: ...ent will operate to the users satisfaction Before installing this equipment users should make sure that it is permissible to be connected to the facilities of the local telecommunications company The...

Page 129: ...into the environment and to maximize the use of our natural resources Gateway provides the following information on how you can responsibly recycle or reuse most of the materials in your end of life p...

Page 130: ...our effort Finally we suggest that you practice other environmentally friendly actions by understanding and using the energy saving features of this product where applicable recycling the inner and ou...

Page 131: ...bility of such damages In the interest of continued product development Gateway reserves the right to make improvements in this manual and the products it describes at any time without notices or obli...

Page 132: ...APPENDIX A Legal Information 128...

Page 133: ...ating 76 changing 57 charge indicator 27 56 charge status 56 charging 18 56 conserving power 58 extending life 76 fuel gauges 76 icons 56 installing 57 latch 10 life span 76 locating 10 managing power...

Page 134: ...board 28 mouse 33 printer 48 projector 50 scanner 48 television 50 to wired Ethernet 20 USB device 49 video camera 49 connections audio 7 broadband Internet 7 20 cable modem 7 20 dial up modem 8 21 di...

Page 135: ...ooting 90 92 94 types 44 DSL modem 7 20 connecting 20 troubleshooting 101 DVD cleaning 77 controlling playback 31 eject button 45 46 inserting 45 46 manual eject hole 45 46 playing 50 regional code 45...

Page 136: ...es 48 digital camera 48 digital video camera 48 peripheral devices 48 printer 48 scanner 48 Internet troubleshooting 95 Internet chat program 36 J jacks See connections K Kensington cable lock 70 lock...

Page 137: ...68 DSL 7 20 international adapter 68 jack dial up 8 22 troubleshooting 101 monitor adding external 50 color quality 53 port 7 screen resolution 53 troubleshooting external 114 using 30 using external...

Page 138: ...nt 55 58 plans 62 Sleep mode 24 30 60 source problems 20 SpeedStep settings 62 status indicator 27 surge protector 20 troubleshooting 111 turning off notebook 24 turning on notebook 23 PowerSave key 3...

Page 139: ...scanner installing 48 USB port 7 8 screen resolution 53 troubleshooting 91 114 Screen blank 31 screen objects getting information 34 moving 34 selecting 33 scroll zone 32 security startup password 70...

Page 140: ...creen objects 34 opening files folders and programs 34 opening shortcut menu 34 right clicking 34 scroll zone 32 selecting screen objects 33 troubleshooting 114 Touchpad toggle 35 travel tips 67 troub...

Page 141: ...7 51 video HDMI out jack 7 monitor port 7 projector port 7 troubleshooting 114 VGA port 7 video camera connecting 49 volume adjusting 38 adjusting modem 105 controls 38 muting 35 36 38 troubleshootin...

Page 142: ...138 Index...

Page 143: ......

Page 144: ...MU WBF00 001 MAN SJV70 REF GDE R0...

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