Gateway M520, User Manual, Page: 104 / 168

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You forgot your startup password
The password feature (which is set in the BIOS Setup utility) is very secure,
with no easy way to recover a forgotten password. You must return your
notebook for repair. Call Gateway Customer Care for instructions.
PC Cards
You installed a PC Card and now your notebook is having problems
■
Make sure that you have correctly installed required software for the
PC Card. For more information, see your PC Card’s documentation.
■
Make sure that the PC Card you installed is not causing a system
resource conflict. For more information on resource conflicts, see
“Device installation” on page 84.
Power
Your notebook is not working on AC power
■ Make sure that your AC power adapter is connected correctly to your
notebook. For more information, see
“Connecting the AC adapter”
on page 23 .
■ If your notebook is plugged into a surge protector, make sure that
the surge protector is connected securely to an electrical outlet,
turned on, and working correctly. To test the outlet, plug a working
device, such as a lamp, into the outlet and turn it on.
■ Make sure that the AC power adapter cables are free from cuts or
damage. Replace any damaged cables.
Your notebook is not working on battery power
■
Make sure that the battery is installed correctly. For more
information, see
“Installing the battery” on page 22 .
■
Make sure that the battery is fully recharged. For more information,
see
“Recharging the battery” on page 57 .
■
Make sure that the battery is calibrated correctly. For more
information, see
“Recalibrating the battery” on page 57 .