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Chapter 17: Troubleshooting

www.gateway.com

Will the tablet work with any monitor or USB peripheral keyboard,
mouse, or drive?

Any device will work as long as the device’s driver is available either in Windows
XP or from the manufacturer, and it carries the Windows XP logo or
certification. See

www.microsoft.com/hcl

for more information.

Why does the tablet and FlexDock not have parallel, serial, or PS2
ports?

Microsoft Tablet PC certification requires the tablet to be completely
Grab-and-Go—that is, to be able to dock with and undock from all peripheral
devices without putting the tablet into suspend or shutting it down.
Connection through legacy ports (serial, parallel, PS2) often requires
suspending or restarting the tablet, which prevents you from moving between
desktop mode and mobile mode seamlessly in one docking/undocking step.

How do I adjust the tablet for left-handed use?

Through the

Settings

tab of the Tablet and Pen Settings dialog box. Access it by

double-tapping on the

Tablet and Pen Settings

icon in the taskbar.

How can I improve the wireless signal?

Make sure that the antenna zone is not covered up by hands, cases, or other
objects.

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Summary of Contents for M1300

Page 1: ...Gateway Tablet PC Customizing Troubleshooting usersguide ...

Page 2: ......

Page 3: ...ns 12 Accessories 13 2 Getting Started 17 Safety instructions 18 General tips 18 Using the battery 19 Using the AC adapter 19 Basic safety precautions 20 Connecting the AC adapter 21 Protecting from power source problems 24 Starting your tablet PC 25 Waking up your tablet PC 26 Turning off your tablet PC 26 Restarting rebooting your tablet PC 27 Using the display 28 Using the pen 28 Calibration 29...

Page 4: ...let PC Edition 54 About the Windows environment 55 Using the desktop 56 Using the Start menu 56 Adding icons to the desktop 58 Identifying window items 59 Working with files and folders 61 Viewing drives 61 Creating folders 62 Copying and moving files and folders 63 Deleting files and folders 65 Browsing for files and folders 66 Searching for files 68 Working with documents 71 Creating a new docum...

Page 5: ...ting a digital camera 112 Connecting a digital video camera 114 7 Sending and Receiving Faxes 115 Installing Fax 116 Configuring Fax 117 Sending a simple fax 120 Setting up your cover page template 121 Faxing from programs 122 Faxing a scanned document 122 Receiving and viewing a fax 123 Canceling a fax 123 Automatically retry sending a fax 124 Automatically cancelling a fax 125 8 Managing Power 1...

Page 6: ...color depth 151 Adjusting the screen resolution 152 Changing the colors on your Windows desktop 154 Changing the desktop background 155 Selecting a screen saver 157 Adjusting tablet and pen settings 158 Programming the buttons 159 Using the Motion Dashboard 160 Using speech recognition 162 Adding and modifying user accounts 162 11 Networking Your Tablet PC 165 Benefits of networking 166 Sharing a ...

Page 7: ...Settings Transfer Wizard 180 Transferring files 181 Finding your files 181 Transferring Internet settings 183 Setting up your ISP 183 Transferring your e mail and address book 184 Transferring your Internet shortcuts 184 Installing your old printer or scanner 184 Installing your old programs 185 13 Maintaining Your Tablet PC 187 General Guidelines 188 Display screen 188 Pen 189 Replacing the pen p...

Page 8: ...harge 221 Adding or replacing memory 222 16 Using the Tablet PC FlexDock 227 Front 228 Back 229 Using the FlexDock 231 17 Troubleshooting 237 Safety guidelines 238 First steps 239 Troubleshooting 240 Audio 240 Battery 240 Device installation 240 Diskette drive 241 Display 242 DVD CD RW Drive 243 Cleaning CDs or DVDs 245 File management 245 Hard drive 245 Internet 246 Interface Ports 248 Keyboard 2...

Page 9: ...eo 260 Wireless Ethernet 260 FAQs 261 Telephone support 263 Before calling Gateway Technical Support 263 Telephone numbers 264 Tutoring and training 265 Self help 265 Tutoring 265 Training 266 A Safety Regulatory and Legal Information 267 Index 279 ...

Page 10: ...viii ...

Page 11: ... How to locate your tablet PC s model and serial number How to locate the Microsoft Certificate of Authenticity How to locate the specifications for your tablet PC What accessories are available for your tablet PC Tips Tricks To access the contents of this guide tap Start All Programs then tap Gateway Documentation You can also download an electronic copy from support gateway com support manlib ...

Page 12: ...s An adjustable desktop stand A mobile USB keyboard with touchpad A hard top cover Your box also contains any additional accessories you have ordered such as a combination DVD CD RW drive If you ordered a FlexDock it will arrive in a separate box If any of these components appear on the packing slip but not in the box search the packaging again and check the shipping invoice for information about ...

Page 13: ...nected For the location of your microphone jack see Ports side on page 7 Buttons See Buttons on page 4 for a description of each button Status indicators See Status indicators on page 5 for a description of each status indicator Pen Write tap and input directly on the tablet s display using the cordless pen Security Hot key 2 Hot key 1 Cursor pad Fn Pen Esc Status indicators Microphone ...

Page 14: ...y if pressed during startup Opens Tablet Input Panel Can also be reprogrammed Hot key 1 Opens Motion Dashboard Opens Windows Journal Can also be reprogrammed Cursor pad The edges serve the same function as the arrow keys on a keyboard The center of the cursor pad is the ENTER key Left arrow SHIFT TAB Right arrow TAB Up arrow PAGE UP Down arrow PAGE DOWN Fn Press the Fn Function button with another...

Page 15: ...reen AC adapter plugged in and battery fully charged LED steady yellow AC adapter plugged in and battery charging LED steady orange Battery overheated or defective LED blinking green and orange Battery discharging abnormally and should be replaced LED slow blinking orange AC unplugged and battery less than 10 percent LED fast blinking orange AC unplugged and battery less than 5 percent LED off AC ...

Page 16: ...n 4 seconds when the tablet is turned on will cause a forced shutdown which is the last resort when the tablet is completely unresponsive Antenna zone The wireless networking antennas are located in this area Make sure that you keep your hands clear of this zone when using wireless connectivity in areas where reception is weak PC Card slot Insert one Type II PC Card into this slot For more informa...

Page 17: ... an external monitor on page 111 FlexDock connector Make sure that the Gateway Tablet PC sits firmly on the docking connector USB ports Plug the port replicator or USB Universal Serial Bus devices such as a diskette drive Iomega Zip drive printer scanner camera keyboard or mouse into these USB 2 0 ports IEEE 1394 port Plug an IEEE 1394 also known as Firewire or i Link device such as a digital camc...

Page 18: ...ne is turned off when a microphone is plugged into this jack Headphone jack Plug amplified speakers or headphones into this jack The built in speakers are turned off when speakers or headphones are plugged into this jack Component Description Speakers Provide audio output when headphones or amplified speakers are not plugged in Component Icon Description Speakers ...

Page 19: ...bject by connecting a Kensington cable lock to this slot Hard drive bay The hard drive is located in this bay Battery bay Insert the battery into this bay For more information see Changing batteries on page 131 Hard drive Battery Battery gauge Battery latch Kensington lock slot Antenna zone Memory bay ...

Page 20: ...t to the LEDs to check the battery s charge Battery latch Slide to release the battery Memory bay Install as many as two memory modules into this bay For more information see Adding or replacing memory on page 222 Antenna zone The wireless networking antennas are located in this area Component Description ...

Page 21: ... need this information if you call for assistance Gateway serial number You can locate the Gateway serial number Printed on a white sticker on the back of your tablet PC Printed on the customer invoice that came with your tablet PC The invoice also contains your customer ID number Important The labels shown in this section are for informational purposes only Label information varies by model featu...

Page 22: ...blet PC includes the product key code for your operating system Finding your specifications For more information about your tablet PC such as memory size memory type and hard drive size visit Gateway s eSupport page at support gateway com The eSupport page also has links to additional Gateway documentation and detailed specifications For more information see Using eSupport on page 52 ...

Page 23: ...ut using an additional main battery in your tablet PC With an automobile airplane power adapter you can save battery power by plugging your tablet PC into an automobile cigarette lighter or an airplane in flight power receptacle Carrying cases Gateway has large capacity carrying cases if you need additional space for accessories or supplies Drives Use a diskette drive or USB flash drive for storin...

Page 24: ...The Motion FlexDock a desktop docking station includes most of the tablet s peripheral device connectors LAN RJ 45 IEEE 1394 USB 2 0 ports 2 rear 1 front Microphone jack Headphone jack VGA monitor AC power adapter connector See Using the Tablet PC FlexDock on page 227 for more information ...

Page 25: ...printer to your tablet PC The most common types are inkjet and laser printers which print in color or black and white See Installing a printer scanner or other peripheral device on page 41 for more information about attaching a printer to your tablet PC Inkjet printers and cartridges are relatively inexpensive but they are slower than laser printers Using an inkjet color printer you can print pict...

Page 26: ...16 Chapter 1 Checking Out Your Gateway M1300 Tablet PC www gateway com ...

Page 27: ...ad this chapter to find out how to Use the tablet PC safely Connect the AC adapter Start and turn off your tablet PC Use the display Use the pen Use the keyboard Identify the keyboard status indicators Use the touchpad Connect the modem Connect to an Ethernet network Install peripheral devices ...

Page 28: ...ed Use of mobile phones can interfere with the sound system The tablet operation is not impaired but we recommend that a distance of 12 inches 30 cm be maintained between the tablet and the mobile phone When you move your tablet between environments with very different humidity or temperature ranges condensation may form on or within the tablet To avoid damaging the tablet allow sufficient time fo...

Page 29: ...t battery and hard drive from environmental hazards such as dirt dust food liquids temperature extremes and overexposure to sunlight Replace only with a Gateway Tablet PC battery to avoid risk of fire or explosion Dispose of used batteries according to the manufacturer s instructions Do not dispose of batteries in a fire They may explode Using the AC adapter Place the adapter in a ventilated area ...

Page 30: ... electric shock from lightning The cable used with the modem should be manufactured with a minimum wire size of 26 American wire gauge AWG and an FCC compliant RJ 11 modular plug To help avoid the potential hazard of electric shock do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm Warning When working with peripheral device...

Page 31: ...g in the AC adapter and let the battery charge while you are working Important A full charge will take up to two hours Press the button next to the battery gauge When all five LEDs glow green the battery is fully charged See Back on page 9 for the location of the battery gauge Whenever the tablet is connected to AC power and the battery is in place the tablet will automatically charge the battery ...

Page 32: ...22 Chapter 2 Getting Started www gateway com To connect the AC adapter 1 Connect the power cord to the AC adapter OR Connect the AC mini plug to the AC adapter ...

Page 33: ...blet PC for the first time turn your tablet PC off and leave your tablet PC connected to AC power for at least 2 hours For more information about the battery charge meter on your model see Monitoring the battery charge on page 128 5 If the battery charge meter does not show a full charge after 4 hours contact Gateway Technical Support at support gateway com then tap Contact Us Warning Make sure th...

Page 34: ...attempt to disassemble the AC adapter The AC adapter has no user replaceable or user serviceable parts inside The AC adapter has dangerous voltages that can cause serious injury or death Contact Gateway about returning defective AC adapters Warning High voltages can enter your tablet PC through both the power cord and the modem connection Protect your tablet PC by using a surge protector If you ha...

Page 35: ... www gateway com Starting your tablet PC To start your tablet PC 1 If this is the first time turning on your tablet connect the USB keyboard to a USB port 2 Slide and hold the power switch for about 1 second The tablet turns on ...

Page 36: ...wer saving settings see Changing power settings on page 135 Turning off your tablet PC To turn off your tablet PC 1 Tap Start then tap Turn Off Computer The Turn Off Computer dialog box opens 2 Tap Turn Off Windows shuts down and turns off your tablet PC Important While the tablet is on sliding and holding the switch will activate the low power Standby or Hibernate mode While the tablet is on slid...

Page 37: ... page 3 OR On the keyboard press CTRL ALT DEL 2 Click Task Manager A window opens that lets you close a program that is not responding 3 Tap the program that is not responding 4 Tap End Task 5 If your tablet PC does not respond turn it off wait ten seconds and turn it on again As a part of the regular startup process a program to check the disk status runs automatically When the checks are finishe...

Page 38: ...nd will not affect any open programs Switching from AC to battery power dims the display slightly to save power Using the pen The tablet PC s pen is the only device that can write tap and input directly on the tablet s display The pen can do everything a mouse does Just think tap instead of click Warning A finger tap or PDA stylus has no effect on the tablet s display and ink pens and other pointe...

Page 39: ...s not seem to line up with the tip of the pen for example because someone else has used your tablet and adjusted it for their own use recalibrate it to your tapping patterns Recalibrate if you write with the opposite hand from the previous user right handed writer to left handed writer To open the calibration program Open the Motion Dashboard by pressing the Hot Key 1 then tapping the Calibrate bu...

Page 40: ... Panel by waving the pen back and forth over the screen Backspace by drawing a right to left line on the display surface In most text input programs you can erase text by scratching it out Windows interprets a scratchout as a delete command To erase draw a short wide Z You will find more information about gestures and gesture symbols as well as handwriting tips in the Help section of the TIP s Too...

Page 41: ... extra pens in a drawer to avoid prolonged pressure on the pen tip The pen has internal electronics so keep it dry and avoid contact with liquids The tablet responds to most Penabled EMR pens manufactured by Wacom Tablet Input Panel TIP Tap the Keyboard icon near the Start button to open the Tablet Input Panel TIP Use the TIP to enter data by hand soft keyboard or voice into a word processing prog...

Page 42: ... word processing program or a Web form before using the writing pad or soft keyboard To adjust writing pad and keyboard settings tap Tools then tap Options For security and accuracy when entering masked text such as passwords use the Tablet PC Input Panel s soft keyboard instead of the writing pad ...

Page 43: ...rnate functions including shortcut keys for Windows function keys for specific system operations and the Pad Lock keys for the numeric keypad You attach the external keyboard to the tablet PC using a USB port You do not need to shut down the tablet PC to connect the keyboard Function keys Navigation keys System keys Windows key Numeric keypad Application key Arrow keys FN key Windows key ...

Page 44: ... Navigation keys Press these keys to move the cursor to the beginning of a line to the end of a line up the page down the page to the beginning of a document or to the end of a document Arrow keys Press these keys to move the cursor up down right or left Application key Press this key for quick access to shortcut menus and help assistants in Windows Windows keys Press one of these keys to open the...

Page 45: ...the software currently running This function is only available in some programs Turn on Pad Lock so you can use the numeric keypad Press this key combination again to turn off Pad Lock The Pad Lock status indicator appears when this function is turned on Pause the text scrolling in a DOS screen Press this key combination again to continue scrolling The Scroll Lock status indicator appears when thi...

Page 46: ... that affects how the keyboard is used Indicator Icon Description Pad Lock Numeric keypad is turned on For more information see System key combinations on page 35 Caps Lock Caps Lock is turned on Scroll Lock Scroll Lock is turned on For more information see System key combinations on page 35 Caps lock Scroll lock Pad lock ...

Page 47: ...board has a touchpad and two buttons When you move your finger on the touchpad the pointer arrow on the screen moves in the same direction You can use the left and right buttons below the touchpad to select objects Left touchpad button Right touchpad button Touchpad ...

Page 48: ...licking Start a program or open a file or folder Position the pointer over the object Press the left button twice in rapid succession This action is called double clicking Access a shortcut menu or find more information about an object on the screen Position the pointer over the object Quickly press and release the right button once This action is called right clicking Move an object on the screen...

Page 49: ...m cable into the modem jack on the ports side of your tablet PC For the location of the modem jack see Ports side on page 7 2 Insert the other end of the modem cable into a telephone wall jack The modem will not work with digital or PBX telephone lines 3 Start your tablet PC then start your communications program Warning To reduce the risk of fire use only No 26 AWG or larger telecommunications li...

Page 50: ...o the network jack on the ports side of your tablet PC For the location of the network jack see Ports side on page 7 and Back on page 229 2 Insert the other end of the network cable into a network jack Ask your network administrator to help you select the correct network jack Important Your tablet PC is equipped with built in wireless Ethernet For information about connecting to a wired or wireles...

Page 51: ...cameras to your tablet PC For more information about port locations see Checking Out Your Gateway M1300 Tablet PC on page 1 and Using the Tablet PC FlexDock on page 227 IEEE 1394 and USB ports support plug and play and hot swapping which means that your tablet PC will usually recognize such a device whenever you plug it into the appropriate port When you use an IEEE 1394 or USB device for the firs...

Page 52: ...42 Chapter 2 Getting Started www gateway com ...

Page 53: ... chapter tells you about additional information resources available to help you use your tablet PC Read this chapter to learn how to access Tutorials Help and Support Center Do More with Gateway Online help Gateway Web site ...

Page 54: ...ing Help www gateway com Using the tutorials To run the tutorials tap the Welcome to Tablet PC link in the Help and Support Center Help and Support To open the Help and Support Center tap Start then tap Help and Support ...

Page 55: ...PC and helps you calibrate the pen and display You should calibrate the pen right away To open Get Going with Tablet PC Tap Start All Programs then tap Get Going with Tablet PC Take a Tour of Windows XP To open Take a Tour of Windows XP 1 Tap Start then tap Help and Support Center 2 Tap What s new in Windows XP 3 Tap Taking a tour or tutorial 4 Tap Take the Windows XP tour ...

Page 56: ...46 Chapter 3 Getting Help www gateway com Inkball After you finish the tutorials you can play Inkball to hone your pen skills To play Inkball Tap Start All Programs Games then tap Inkball ...

Page 57: ...ter to answer questions about Windows and to help you quickly discover and use the many features of your Gateway Tablet PC Whenever you open the Help and Support Center while the Gateway Tablet PC is online the Did You Know section checks for updates from Microsoft and Motion such as tablet usage hints and notices from Motion about your Gateway Tablet PC To start Help and Support Tap Start then ta...

Page 58: ... relevant to your search topic Full text Search Matches These topics are located in Help and Support Center and contain the words you entered in the Search box Microsoft Knowledge Base These topics are located on the Microsoft Web site and contain the words you entered in the Search box You must be connected to the Internet to search for and access these topics To view a list of your search result...

Page 59: ...g your Gateway computer for digital music digital photography digital video gaming and other programs To access Do More with Gateway tap Start then tap Do More with Gateway Tap the topics listed on the left side of the page to learn more about the software already installed on your tablet PC as well as partnerships and special offers available through Gateway ...

Page 60: ...c or learn how to perform a task while you are using the program You can access most online help information by selecting a topic from a Help menu or by tapping a Help button You can search for information by viewing the help contents checking the index searching for a topic or keyword or browsing through the online help ...

Page 61: ... hours per day 7 days per week and provides the most current drivers product specifications tutorials and personalized information about your system Visit the Gateway eSupport Web site at support gateway com For more information about connecting to the Internet see Using the Internet on page 77 ...

Page 62: ...rough the reference area to locate an article specific to the question you have The Tutorials link lets you access an extensive library of how to articles and videos on topics such as making audio CDs and installing memory Downloads tab The Downloads tab provides the latest software updates for BIOS and driver upgrades By entering your serial number you get drivers specific to your system Tap All ...

Page 63: ...4 53 Windows Basics Read this chapter to learn how to Use the Windows desktop Manage files and folders Work with documents Use shortcuts ...

Page 64: ...ing data Windows Journal hand write documents then turn them into text or image files Sticky Notes make a quick note with your pen or voice and drop it into another program Document annotation insert handwritten notes into Word documents and other programs Enhanced speech and voice recognition say what you are thinking and your tablet will understand Inkball practice and master pen input with this...

Page 65: ...a real desk Think of the desktop as your personalized work space where you open programs and perform other tasks Your desktop may be different from this example depending on how your tablet PC is set up Help and Support For more information about the desktop tap Start then tap Help and Support Type the keyword Windows desktop in the Help and Support Center Search box then tap the arrow ...

Page 66: ... opens and reveals related files programs or commands Desktop elements Description The taskbar is the bar at the bottom of the tablet PC display containing the Start button on the left and a clock on the right Other buttons on the taskbar represent programs that are running Tap a program s button on the taskbar to open the program s window The Start button provides access to programs files help fo...

Page 67: ...y com 3 Tap a file or program to open it Help and Support For more information about the Start menu tap Start then tap Help and Support Type the keyword Windows Start menu in the Help and Support Center Search box then tap the arrow ...

Page 68: ...Start then tap All Programs 2 Button tap press the pen button the program that you want to add to the desktop 3 Tap Send To then tap Desktop create shortcut A shortcut icon for that program appears on the desktop Help and Support For more information about desktop icons tap Start then tap Help and Support Type the keyword desktop icons in the Help and Support Center Search box then tap the arrow ...

Page 69: ...tems When you double tap the icon for a drive folder file or program a window opens on the desktop This example shows the Local Disk C window which opens after you double tap the Local Disk C icon in the My Computer window Minimize Maximize Close Title bar Menu bar ...

Page 70: ...n on the taskbar Tapping the program button in the taskbar opens the window again Tapping the maximize button expands the active window to fit the entire tablet PC display Tapping the maximize button again restores the window to its former size Tapping the close button closes the active window or program Tapping an item on the menu bar starts an action such as Print or Save Help and Support For mo...

Page 71: ... information just as you would reorganize and throw away information in a file cabinet Viewing drives Drives are like file cabinets because they hold files and folders A tablet PC may have more than one drive Each drive has a letter usually Local Disk C for the hard drive and 3 Floppy A for the optional diskette drive You may also have an optional combination DVD CD RW drive To view the drives on ...

Page 72: ...much like the folders in a file cabinet They can contain files and other folders Files are much like paper documents letters spreadsheets and pictures that you keep on your tablet PC In fact all information on a tablet PC is stored in files Help and Support For more information about files and folders tap Start then tap Help and Support Type the keyword files and folders in the Help and Support Ce...

Page 73: ...ears by the folder icon For information about renaming folders see Keyboard shortcuts on page 75 Copying and moving files and folders The skills you need to copy and move files are called copying cutting and pasting When you copy and paste a file or folder you place a copy of the file or folder on the Windows clipboard which temporarily stores it Then when you decide what folder you want the copy ...

Page 74: ...e or folder you want to move For more information see Viewing drives on page 61 and Searching for files on page 68 2 Button tap press the pen button the file or folder that you want to move A pop up menu opens on the desktop 3 Tap Cut on the pop up menu 4 Open the destination folder 5 With the pointer inside the destination folder button tap 6 Tap Paste The file or folder you moved appears in its ...

Page 75: ...that you want to delete For instructions on how to select multiple files and folders see Keyboard shortcuts on page 75 If you cannot find the file you want to delete see Searching for files on page 68 2 Tap File then tap Delete Windows moves the files and folders to the Recycle Bin Help and Support For more information about copying files and folders or moving files and folders tap Start then tap ...

Page 76: ...n icon on the desktop The Recycle Bin window opens 2 Tap File then tap Empty Recycle Bin Windows asks you if you are sure that you want to empty the bin 3 Tap Yes Windows permanently deletes all files in the Recycle Bin Browsing for files and folders A file or folder that you need is rarely right on top of your Windows desktop It is usually on a drive inside a folder that may be inside yet another...

Page 77: ...ls of folders to find the file or folder that you need This is called browsing To browse for a file 1 Tap Start then tap My Computer The My Computer window opens 2 Double tap the drive or folder that you think contains the file or folder that you want to find If you do not see the contents of a folder tap Show the contents of this drive or Show the contents of this folder 3 Continue double tapping...

Page 78: ... Creation date Modification date File type Text contained in the file Time period in which it was created or modified You can also combine search criteria to refine searches Files and folders found using this utility can be opened copied cut renamed or deleted directly from the list in the results window Help and Support For more information about browsing for files and folders tap Start then tap ...

Page 79: ...s Tap All files and folders 2 If you want to search by file or folder name type in all or part of the file or folder name in the name box in the left pane of the window If you type all of the name Search will list all files and folders of that name If you type part of the name Search will list all of the file and folder names containing the letters you typed ...

Page 80: ... options Search can find files meeting more criteria than file name You can narrow your search by selecting the search options that you want You can search by the Date the file was created or modified Size of the file Type of file such as a program or a text document Help and Support For more information about searching for files and folders tap Start then tap Help and Support Type the keyword sea...

Page 81: ... how to create save open and print a document using Microsoft WordPad Similar procedures apply to other programs such as Microsoft Word and Microsoft Excel For more information about using a program tap Help on its menu bar Creating a new document To create a new document 1 Tap Start All Programs Accessories then tap WordPad Microsoft WordPad starts and a blank document opens 2 Begin composing you...

Page 82: ...n to open the Save in list then tap the folder where you want to save the file If you do not see the folder you want browse through the folders listed below the Save in list 3 Type a new file name in the File name box 4 Tap Save Help and Support For more information about saving documents tap Start then tap Help and Support Type the keyword saving in the Help and Support Center Search box then tap...

Page 83: ...ap Open 3 Tap the arrow button to open the Look in list then tap the folder you want to open If you do not see the folder you want browse through the folders listed below the Look in list 4 Double tap the document file name The document opens Help and Support For more information about opening documents tap Start then tap Help and Support Type the keyword opening files in the Help and Support Cent...

Page 84: ...printer documentation To print a document 1 Make sure that the printer is turned on and loaded with paper 2 Start the program and open the document 3 Tap File then tap Print The Print dialog box opens 4 Set the print options then tap OK The document prints Help and Support For more information about printing documents tap Start then tap Help and Support Type the keyword printing in the Help and Su...

Page 85: ...he CTRL key then click each of the remaining items Select multiple adjacent items in a list or window Click the first item in the list press and hold down the SHIFT key then click the last item in the list Permanently delete a file or folder Click the file or folder then press SHIFT DELETE The file or folder is permanently deleted The file or folder is not stored in the Recycle Bin Rename a file o...

Page 86: ...76 Chapter 4 Windows Basics www gateway com ...

Page 87: ...pter provides information about the Internet and the World Wide Web Read this chapter to learn how to Set up and access an Internet account Connect to a Web site using a browser Download files from the Internet Send and receive e mail ...

Page 88: ...provider ISP Cable and DSL modems a connection known as broadband use your TV cable or special telephone lines to connect to your ISP and access the Internet Cable and DSL modems connect to your tablet PC through an Ethernet jack and provide a faster connection speed than a standard telephone modem Important For the location of your modem and Ethernet jacks see Ports side on page 7 and Back on pag...

Page 89: ... program that displays information from the World Wide Web An e mail program a program that lets you create send and receive e mail messages over the Internet Setting up an Internet account Before you can view the information on the World Wide Web you need to set up an Internet account with an Internet service provider ISP To set up an ISP service or to transfer an existing account to this tablet ...

Page 90: ...ur new tablet PC or Netscape Navigator Web pages can contain text animations music and other multimedia features A group of related Web pages is called a Web site You can access Web sites to shop track investments read the news download programs and much more You can explore a Web site or visit other Web sites by tapping areas on a Web page called links or hyperlinks A link may be colored or under...

Page 91: ...n tap GO on the browser address bar OR On the current Web page tap a link to a Web site The Web browser locates the server computer on the Internet downloads transfers data to your tablet PC and displays the page on the site that you requested Sometimes Web pages display slowly The speed that a Web page displays on your screen depends on the complexity of the Web page and other Internet conditions...

Page 92: ...o download 3 Create or locate the folder where you want to store the file on your tablet PC For more information see Working with files and folders on page 61 4 Tap the link on the Web page for the file that you want to download 5 Follow the on screen instructions for saving the file in the folder that you want A copy of the file is downloaded to your tablet PC The time that it takes to transfer t...

Page 93: ...rnet service provider ISP or company that hosts that user Your e mail address is assigned when you sign up for an account with an ISP For example a person with an account with America Online might have an e mail address that is similar to this one Sending e mail To send e mail using Microsoft Outlook 1 Connect to your e mail account 2 Tap New 3 Type the e mail address of the recipient you want to ...

Page 94: ...Tap the Inbox 3 Double tap the message you want to read For more information about managing and organizing your e mail messages see the online help in your e mail program Help and Support For general information about using e mail tap Start then tap Help and Support Type the keyword e mail in the Help and Support Center Search box then tap the arrow ...

Page 95: ...es of your tablet PC Read this chapter to learn how to Adjust the volume Record and play audio files Use Windows Media Player Use a diskette or combination DVD CD RW drive Play CDs Play DVDs Create CDs Attach a digital camera to your tablet PC Attach a digital video camera to your tablet PC ...

Page 96: ...g hardware controls If you are using external speakers turn the knob on the front of the speakers To adjust the overall volume level 1 Tap Start then tap Control Panel The Control Panel window opens If your Control Panel is in Category View tap Sounds Speech and Audio Devices 2 Tap Double tap the Adjust the system volume or Sounds and Audio Devices The Sounds and Audio Devices Properties dialog bo...

Page 97: ...dow opens If your Control Panel is in Category View tap Sounds Speech and Audio Devices 2 Tap Double tap the Adjust the system volume or Sounds and Audio Devices The Sounds and Audio Devices Properties dialog box opens 3 Tap the Volume tab Help and Support For more information about adjusting volume tap Start then tap Help and Support Type the keyword adjusting volume in the Help and Support Cente...

Page 98: ...s not appear in the window tap Options Properties the check box next to the audio device you want to adjust then tap OK 5 Drag the volume level and balance sliders for the device you want to adjust For more information about the volume controls tap Help in the window 6 Tap X in the top right corner of the window to close it ...

Page 99: ... jack on your tablet PC For the location of the microphone jack see Ports side on page 7 or Back on page 229 2 Tap Start All Programs Accessories Entertainment then tap Sound Recorder The Sound Recorder opens 3 Tap record then speak into the microphone 4 When you finish recording tap stop 5 Tap File then tap Save As The Save As dialog box opens 6 Name the recording specify the location where you w...

Page 100: ... box opens 3 Tap the file you want to play then tap Open 4 Play the file by tapping play then stop playing the file by tapping stop Help and Support For more information about making or playing an audio recording tap Start then tap Help and Support Type the keyword recording audio or playing audio in the Help and Support Center Search box then tap the arrow ...

Page 101: ...Media Player can play several types of audio and video files including WAV MIDI MP3 AU AVI and MPEG formats For more information about using the Windows Media Player tap Help To play a file using the Windows Media Player 1 Tap Start All Programs then tap Windows Media Player The Windows Media Player opens Video file information Video screen Stop Play ...

Page 102: ...le by tapping play then stop playing the file by tapping stop Important If the menu bar does not appear tap the show menu bar button Help and Support For more information about playing audio and video using the Windows Media Player tap Start then tap Help and Support Type the keyword Media Player in the Help and Support Center Search box then tap the arrow ...

Page 103: ... or FlexDock For the location of your USB ports see Ports side on page 7 Front on page 228 and Back on page 229 2 Insert the diskette into the diskette drive with the label facing up Warning Do not expose diskettes to water or magnetic fields Exposure could damage the data on the diskette Important If you need to use a diskette drive Gateway recommends purchasing a USB diskette drive To order a US...

Page 104: ...RW drive for installing programs playing audio CDs playing DVDs accessing data and recording music and data to CD R or CD RW discs You cannot use this drive to create DVDs Connecting the DVD CD RW drive Everything you need to read from or write to a CD and to read from a DVD is included in this package DVD CD RW drive with IEEE 1394 cable AC power adapter and power cord Installation card Software ...

Page 105: ...optional DVD CD RW drive www gateway com To connect the DVD CD RW drive 1 Connect the AC adapter to your drive s power connector 2 Connect the IEEE 1394 cable from the drive to the jack on the tablet PC or FlexDock ...

Page 106: ...p then press down carefully on the disc until it snaps into place 3 Push the tray in until it is closed Important Some music CDs have copy protection software You may not be able to play these CDs on your tablet PC Important When you place a single sided disc in the tray make sure that the label side is facing up If the disc has two playable sides place the disc so the name of the side you want to...

Page 107: ...er tap Help To play a CD using Windows Media Player 1 Insert a CD into the combination DVD CD RW drive 2 If a dialog box opens with a list of CD players tap Windows Media Player The Windows Media Player opens OR If a dialog box does not open with a list of CD players tap Start All Programs then tap Windows Media Player The Windows Media Player opens Important Some music CDs have copy protection so...

Page 108: ...n page 86 Help and Support For more information about playing CDs tap Start then tap Help and Support Type the keyword playing CDs in the Help and Support Center Search box then tap the arrow Tips Tricks See Do More With Gateway for more information about using your tablet PC to listen to music Tap Start then tap Do More With Gateway Play Stop Next Previous Mute Volume ...

Page 109: ... off your screen saver and standby timers 3 To play a DVD using InterVideo WinDVD tap Start All Programs InterVideo WinDVD then tap InterVideo WinDVD 4 Insert a DVD into the DVD drive then tap play The DVD plays To specifically control the DVD or adjust the volume use the controls in the DVD player For more information on using the DVD player see its online help Important If InterVideo WinDVD is n...

Page 110: ...Express program To install the Nero Express program insert the Nero Express disc into your DVD CD RW drive and follow the on screen instructions Important For more information about using Ahead Software s Nero Express see the online documentation Tap Start All Programs Ahead Nero User s Guides then tap Nero Express Important We recommend that you do not use your tablet PC for other tasks while cre...

Page 111: ...ata CD 1 Insert a blank writable CD into your DVD CD RW drive 2 If a CD Drive dialog box opens tap Create new CD using Ahead Nero then tap OK Nero Express starts OR If a dialog box does not open tap Start All Programs Ahead Nero then tap Nero Express Nero Express starts ...

Page 112: ...p Data Disc The Disc Content screen opens 1 4 Tap Add The Select Files and Folders dialog box opens 5 Tap the file s you want to record hold down the CTRL or SHIFT key when you tap to select multiple files then tap Add The Select Files and Folders dialog box closes 1 ...

Page 113: ... 6 After you have added all of your files tap Next The Final Burn Settings screen opens 7 Type a name for the disc in the Disc Name box 8 Tap Burn The Burning Process screen opens 9 When you are notified that the burn has been completed successfully tap OK ...

Page 114: ...recommend that you do not use your tablet PC for other tasks while creating CDs Important If you record copyrighted material on a CD you need permission from the copyright owner Otherwise you may be violating copyright law and be subject to payment of damages and other remedies If you are uncertain about your rights contact your legal advisor Important Some CDs have copy protection software You ca...

Page 115: ...tap Create new CD using Ahead Nero then tap OK Nero Express starts OR If a dialog box does not open tap Start All Programs Ahead Nero then tap Nero Express Nero Express starts 3 Tap Music then tap the type of CD you want to create Audio CD MP3 Disc or WMA Disc The My Audio CD screen opens ...

Page 116: ...files then tap Add The Select Files and Folders dialog box closes Tips Tricks You can add any combination of music tracks or MP3 files to a music CD project You can add up to 99 tracks and files or up to 650 MB 74 minute CD or 700 MB 80 minute CD of tracks and files to a music CD project Tips Tricks To change the order of the songs on the CD tap and drag the song to the appropriate location in the...

Page 117: ...er you have added all of your tracks and files tap Next The Final Burn Settings screen opens 7 Type a name for the disc in the Disc Name box 8 Tap Burn The Burning Process screen opens 9 When you are notified that the burn has been completed successfully tap OK ...

Page 118: ... CDs tap Start then tap Help and Support Type the keyword creating CDs in the Help and Support Center Search box then tap the arrow Important We recommend that you do not use your tablet PC for other tasks while creating a CD Important If you record copyrighted material on a CD you need permission from the copyright owner Otherwise you may be violating copyright law and be subject to payment of da...

Page 119: ...109 Using the optional DVD CD RW drive www gateway com 3 Tap Start All Programs Ahead Nero then tap Nero Express Nero Express starts 4 Tap Copy Entire Disc The Select Source and Destination screen opens ...

Page 120: ...ce the source CD with a blank writable CD then close the drive tray 7 When you are notified that the burn has been completed successfully tap OK Help and Support For more information about copying CDs and DVDs tap Start then tap Help and Support Type the keyword copying CDs in the Help and Support Center Search box then tap the arrow ...

Page 121: ...e disc supplied by the monitor s manufacturer or download the driver from the manufacturer s Web site If you need to install a driver from the manufacturer s CD you must first attach the optional DVD CD RW drive For more information see Connecting the DVD CD RW drive on page 94 4 After the driver is installed button tap any empty space on the desktop then tap Properties The Display Properties dial...

Page 122: ...t on the tablet PC or FlexDock For the location of your USB ports see Ports side on page 7 Front on page 228 and Back on page 229 2 Use the program that came with your digital camera to transfer the pictures to your tablet PC OR Use the Scanner and Camera Wizard to transfer the pictures to your tablet PC OR If your digital camera appears as a drive on your tablet PC in the My Computer window see W...

Page 123: ...and Camera Wizard tap Start then tap Help and Support Type the keyword digital picture in the Help and Support Center Search box then tap the arrow Tips Tricks See Do More With Gateway for more information about using your tablet PC to edit store and print digital photos Tap Start then tap Do More With Gateway ...

Page 124: ...e IEEE 1394 port To connect a digital video camera 1 Connect one end of the IEEE 1394 cable to your video camera and connect the other end of the cable to the IEEE 1394 port on the tablet PC or FlexDock For the location of your IEEE 1394 ports see Ports side on page 7 Front on page 228 and Back on page 229 2 Tap Start All Programs Ahead NeroVision then tap NeroVision Express The program starts Tip...

Page 125: ...ets you send and receive faxes using the modem Read this chapter to learn how to Install and configure Fax Create and send a new fax Set up a fax cover page template Fax a document you scanned or created in another program Receive view and print a fax ...

Page 126: ...Wizard opens OR If the Welcome to Microsoft Windows XP dialog box does not open tap Start then tap Control Panel The Control Panel window opens Tap Double tap Add and Remove Programs The Add or Remove Programs dialog box opens Tap Add Remove Windows Components The Windows Components Wizard opens 3 Tap Fax Services then tap Next 4 Tap Finish to exit the Windows Components Wizard Important Your mode...

Page 127: ... your first fax you need to set up your user information Your fax cover sheets and fax headers contain this information some of which is required by law The Fax Configuration Wizard opens the first time you try to send a fax Important The first time you run the Fax Configuration Wizard you may need to provide information in the Location Information and the Phone and Modem Options dialog boxes ...

Page 128: ...n tap Next The Sender Information screen opens 3 Type the information about yourself that you want to appear on your fax cover page then tap Next The Select Device for Sending or Receiving Faxes screen opens 4 Tap the arrow to open the Please select the fax device list then tap the modem you are using to send and receive faxes 5 If you want the modem to automatically answer the telephone in order ...

Page 129: ...8 Tap Next 9 If you set up your tablet PC to receive faxes type the receiving fax identifier information then tap Next This identifier information is required by law and can be the same identifier that you typed in Step 7 The Routing Options screen opens 10 If you set up your tablet PC to receive faxes select a folder you want to store received faxes in then tap Next The Configuration Summary scre...

Page 130: ...creen tap Next The Recipient Information screen opens 3 Type the name and fax number of the recipient of your fax 4 If you need to use the area code for your recipient tap Use dialing rules to type the full ten digit fax number 5 If you want to send your fax to more than one recipient tap Add and type the name and fax number of the next recipient 6 When you have added all your recipients tap Next ...

Page 131: ...izard and the Fax Configuration Wizard when you send your fax To set up your fax cover page template 1 Tap Start All Programs Accessories Communications Fax then tap Fax Cover Page Editor The Cover Page Fax Cover Page Editor opens If the Cover Page Editor Tips dialog box opens tap OK 2 If you want to include fields that are imported from either the Send Fax Wizard or the Fax Configuration Wizard s...

Page 132: ... Save Faxing from programs To fax a document directly from most programs 1 Open your document in the program it was created in 2 Tap File then tap Print The Print dialog box opens 3 Tap the arrow button to open the Name list then tap the Fax printer 4 Tap Print or OK The Send Fax Wizard opens 5 Complete the wizard by following the instructions in Sending a simple fax on page 120 Faxing a scanned d...

Page 133: ...Fax Console is open it detects incoming faxes and stores them in the Inbox 2 To view a fax tap Inbox then double tap the fax you want to view The fax viewer opens where you can view and print the fax Canceling a fax You can cancel a fax that you have set up to send at a time in the future To cancel a fax that has not been sent 1 If Fax is not open tap Start All Programs Accessories Communications ...

Page 134: ... tap Printers and Other Hardware Tap View installed printers or fax printers The Printers and Faxes window opens OR If your Control Panel is in Classic View double tap the Printers and Faxes icon The Printers and Faxes window opens 3 Button tap Fax then tap Properties The Fax Properties dialog box opens 4 Tap the Devices tab then tap Properties The Modem dialog box opens 5 Specify the number of re...

Page 135: ...el is in Category View tap Printers and Other Hardware Tap View installed printers or fax printers The Printers and Faxes window opens OR If your Control Panel is in Classic View double tap the Printers and Faxes icon The Printers and Faxes window opens 3 Button tap Fax then tap Properties The Fax Properties dialog box opens 4 Tap the Devices tab then tap Properties The Modem dialog box opens 5 Ta...

Page 136: ...126 Chapter 7 Sending and Receiving Faxes www gateway com ...

Page 137: ... should manage power consumption to get the most use out of the battery Read this chapter to learn how to Check and recharge the battery Change batteries Extend the life of the battery by conserving battery power and using alternate power sources Change power saving settings ...

Page 138: ... F 60 C Do not leave it in a closed car in hot weather Monitoring the battery charge Closely monitor the battery charge When the battery charge gets low change the battery or connect to AC power immediately to prevent losing any unsaved work Monitor the battery charge by any of the following ways Power meter Double tapping the power cord icon or battery icon in the taskbar The Power Meter dialog b...

Page 139: ...n Battery charged AC adapter plugged in Steady yellow Battery charging AC adapter plugged in Steady orange Battery overheated or defective Blinking green and orange Battery discharging abnormally and should be replaced Slow blinking orange Battery charge less than 10 AC unplugged Fast blinking orange Battery charge less than 5 AC unplugged Off Battery discharged AC unplugged or battery removed Imp...

Page 140: ... connected to AC power While the battery is recharging the battery status indicator turns yellow and the battery icon in the taskbar has a lightning bolt Important When the battery reaches critical low capacity the tablet puts itself into Hibernate to preserve data in any open programs Important If the power cord or battery icon does not appear on the taskbar tap the show hidden icons button If th...

Page 141: ... Motion Dashboard You may now switch batteries safely but keep in mind that the tablet s internal battery can only hold the tablet in Standby for about thirty seconds when the battery is removed Be sure to have a charged replacement battery close at hand before removing the first Warning Danger of explosion if battery is incorrectly replaced Replace only with a Gateway Tablet PC or Motion Tablet P...

Page 142: ...elease latch then lift the battery away from the tablet 3 Insert the new battery until it clicks into place After swapping batteries without connection to AC power the internal battery needs to recharge for about three hours before it can support another battery swap ...

Page 143: ...s and PC cards when operating on battery power Using the optional diskette drive only when necessary This drive uses a large amount of power Before unplugging the AC adapter adjust the power mode and display brightness to lower settings to prolong the battery s charge We recommend operating in Max Battery mode to prolong the battery s charge tap the taskbar s Power Battery icon to choose your powe...

Page 144: ...The next time you turn on your tablet PC it reads the memory information from the hard drive and opens the programs and documents that were open when you activated Hibernate mode For more information on using Hibernate mode see Activating and using Hibernate mode on page 140 Using power saving modes Always save your work before using Standby mode In Standby mode your tablet PC reduces or turns off...

Page 145: ...tomatically turned off You can select one of the defined power schemes or create a custom power scheme The processor installed in your tablet PC may use Intel SpeedStep technology to conserve battery power A SpeedStep equipped processor can change its operating speed according to the power source Your tablet PC s default settings operate the processor at full speed while connected to AC power and ...

Page 146: ...ap Performance and Maintenance Tap Double tap the Power Options icon The Power Options Properties dialog box opens OR Button tap the Power Battery icon in the taskbar then tap Adjust Power Properties The Power Options Properties dialog box opens 2 Tap the arrow button to open the Power Schemes list then tap the power scheme you want OR Set the timers then tap Save As and type a name for the scheme...

Page 147: ...e Tap Double tap the Power Options icon The Power Options Properties dialog box opens OR Button tap the Power Battery icon in the taskbar then tap Adjust Power Properties The Power Options Properties dialog box opens 2 Tap the Alarms tab Help and Support For more information about changing the power scheme tap Start then tap Help and Support Type the keyword power scheme in the Help and Support Ce...

Page 148: ...y com 3 Adjust the alarm settings 4 Tap OK Help and Support For more information about changing the alarm options tap Start then tap Help and Support Type the keyword alarm options in the Help and Support Center Search box then tap the arrow ...

Page 149: ...nel is in Category View tap Performance and Maintenance Tap Double tap the Power Options icon The Power Options Properties dialog box opens OR Button tap the Power Battery icon in the taskbar then tap Adjust Power Properties The Power Options Properties dialog box opens 2 Tap the Advanced tab 3 Tap the arrow button to open a Power buttons list then tap the power setting mode you want to use 4 Tap ...

Page 150: ...ap Double tap the Power Options icon The Power Options Properties dialog box opens OR Button tap the Power Battery icon in the taskbar then tap Adjust Power Properties The Power Options Properties dialog box opens 2 Tap the Hibernate tab Help and Support For more information about changing the power management settings tap Start then tap Help and Support Type the keyword power management in the He...

Page 151: ...hen tap the Power Schemes tab Tap the arrow button to open a System hibernates list then tap the time you want to use OR Open the Power Options Properties dialog box then tap the Advanced tab Hibernate is now an option in the Power buttons lists As a manually selected power savings mode Tap Start then tap Turn Off Computer Press and hold SHIFT then tap Hibernate Help and Support For more informati...

Page 152: ...142 Chapter 8 Managing Power www gateway com ...

Page 153: ...your radio frequency wireless connections Transferring files Protecting your tablet PC from loss and theft Managing your tablet PC s power efficiently Tips Tricks To access the contents of this guide while you are traveling tap Start All Programs then tap Gateway Documentation You can also download an electronic copy from support gateway com support manlib ...

Page 154: ...ad bins and car trunks Traveling by air Prepare for airport security by charging the battery in case Security asks you to start the tablet Have it hand inspected or sent through the X ray scanner but never carry it through the metal detector Turn off the tablet for takeoff and landing Do not check the tablet as baggage Modem Take a telephone cord to connect the modem to telephone jacks If you are ...

Page 155: ...ns require wireless devices to be turned off while traveling in an airplane IEEE 802 11a IEEE 802 11b and IEEE 802 11g communication devices are examples of devices which use wireless to communicate For instructions on how to turn off your wireless device see Turning your wireless Ethernet on or off on page 177 Files Copy your working files from your desktop computer to your tablet PC before you t...

Page 156: ...d working with confidential files until you can be sure of privacy Use a startup password to restrict access to your tablet PC To create a startup password 1 Restart your tablet PC As soon as you see a startup screen press Hot Key 2 The BIOS Setup utility opens 2 Open the Security menu 3 Highlight Set System Password then press ENTER and follow the instructions 4 Highlight Password on boot then pr...

Page 157: ...y charge see Monitoring the battery charge on page 128 Additional tips If you plan to use several USB peripheral devices take a portable USB hub to provide additional USB ports Take a network cable if you need to connect to a network Some hotels provide Internet connectivity only through their networks If your tablet PC has been exposed to cold temperatures allow it to warm to room temperature bef...

Page 158: ...148 Chapter 9 Travel Tips www gateway com ...

Page 159: ...rmation about customizing your tablet PC by changing settings in Windows or the Dashboard Read this chapter to learn how to Change screen and display settings Change the background and screen saver Adjust the touchpad settings Add change and switch user accounts ...

Page 160: ...ashboard press Hot Key 1 then tap the orientation you want in the Display Orientation section To change orientation properties Double tap the Tablet and Pen Settings icon in the taskbar then tap the Display tab Adjusting brightness To adjust screen brightness Press Hot Key 1 to open the Dashboard then drag the Display Brightness slider to the level you want OR Double tap the Tablet and Pen Setting...

Page 161: ...ay appear adequately in 256 colors while color photographs need millions of colors to be displayed with optimum quality Windows lets you choose from several color depth settings We recommend that you use the 32 bit True Color setting at all times If the color in your images seems false or jumpy especially after you have played a game or run a video intensive program check the color depth setting a...

Page 162: ...increase the screen resolution to fit more icons on your desktop or you can decrease the resolution to make reading the display easier The higher the resolution the smaller individual components of the screen such as icons and menu bars appear Help and Support For more information about adjusting display settings tap Start then tap Help and Support Type the keyword changing display settings in the...

Page 163: ...d Themes 2 Tap Double tap the Display icon The Display Properties dialog box opens 3 Tap the Settings tab 4 Drag the Screen resolution slider to the size you prefer 5 To save your changes tap OK then tap Yes Help and Support For more information about adjusting screen resolution tap Start then tap Help and Support Type the keyword changing screen resolution in the Help and Support Center Search bo...

Page 164: ...indows desktop items such as the background color and dialog box title bars To change desktop colors 1 Tap Start then tap Control Panel The Control Panel window opens If your Control Panel is in Category View tap Appearance and Themes 2 Tap Double tap the Display icon The Display Properties dialog box opens 3 Tap the Appearance tab ...

Page 165: ...the color or font settings for the item d Tap OK then tap the Themes tab e Tap Save As type a name for the new theme then tap OK twice The new colors appear on your desktop Changing the desktop background You can change the Windows desktop background picture Windows provides several backgrounds or you can use pictures that you have created or retrieved from other sources To change the desktop back...

Page 166: ...n list then tap Stretch or Tile 6 If the picture you chose does not cover the entire screen and you did not choose to stretch or tile the image in Step 5 you can change the solid color behind the picture by tapping the arrow button to open the Color list then tapping a color 7 Tap OK Help and Support For more information about changing the desktop background tap Start then tap Help and Support Typ...

Page 167: ...ct a screen saver 1 Tap Start then tap Control Panel The Control Panel window opens If your Control Panel is in Category View tap Appearance and Themes 2 Tap Double tap the Display icon The Display Properties dialog box opens 3 Tap the Screen Saver tab 4 Tap the arrow button to open the Screen Saver list then tap the screen saver you want Windows previews the screen saver 5 If you want to customiz...

Page 168: ...adjusting pen display and button preferences such as Right handed vs left handed use Pen calibration in portrait and landscape modes Screen brightness Button functions Pen actions such as double tapping To change tablet and pen settings 1 Double tap the Tablet and Pen Settings icon in the taskbar The Tablet and Pen Properties dialog box opens 2 Tap the Pen Options tab 3 Change the pen options sett...

Page 169: ...n the tablet s front can be reprogrammed with new functions and secondary functions To reprogram button functions 1 Double tap the Tablet and Pen Settings icon in the taskbar The Tablet and Pen Properties dialog box opens 2 Tap the Tablet Buttons tab 3 Change the button settings then tap OK ...

Page 170: ...and a program launcher From Dashboard you can Open the Motion Welcome Page for helpful information any time Adjust the Gateway Tablet PC s volume power and display options Check tablet status readings Turn on wireless operations Open programs Reprogram Hot Keys To open the Motion Dashboard Press Hot Key 1 Properties adjust as soon as you change them ...

Page 171: ...the Power Management Properties dialog box Power Scheme Provides access to Power Schemes Power Button Adjusts the function of the Power Switch Wireless Operation Turns the mini PCI wireless network feature on or off Battery Displays battery status Wireless Status Displays the status and strength of the optional wireless LAN s signal Quick Keys Performs the keyboard equivalent of various keystrokes...

Page 172: ...uses your tablet PC You can also switch change user accounts without turning off your tablet PC User account tips If you want to create an account for someone but you do not want that user to have full access to your tablet PC be sure to make that account limited Remember that limited accounts may not be able to install some older programs If a program or peripheral device is installed in one acco...

Page 173: ...o switch user accounts 1 Tap Start then tap Log Off The Log Off Windows dialog box opens 2 Tap Switch User The Windows Welcome screen opens 3 Tap the user account that you want to use When you switch between user accounts any programs that were running for the previous user continue to run Help and Support For more information about user accounts tap Start then tap Help and Support Type the keywor...

Page 174: ...164 Chapter 10 Customizing Your Tablet PC www gateway com ...

Page 175: ...single Internet connection among the connected computers Read this chapter to learn about Benefits of using a network in your home small office or home office Types of network connections Purchasing additional network equipment Installing and configuring your tablet PC for Ethernet networking Turning wireless Ethernet on and off ...

Page 176: ... Sharing drives With a network you can copy files from computer to computer by copying and pasting or dragging and dropping You will no longer waste your time transferring files by using diskettes In addition you can map a drive on a networked computer to another computer and access the files as if they were located on the hard drive of the computer you are using Help and Support For more informat...

Page 177: ...ayer games With a home network you can play multi player games Load a game like Microsoft Midtown Madness 2 on your computers and in minutes you and your friends can race in competing cars through the streets of San Francisco Help and Support For more information about sharing network devices tap Start then tap Help and Support Type the keyword sharing in the Help and Support Center Search box the...

Page 178: ...nnect You are creating a network in an office or business where network speed is more important than moving about with your computer Your computer has an Ethernet jack for connecting to the network Wireless Ethernet network Create a wireless Ethernet IEEE 802 11a IEEE 802 11b or IEEE 802 11g network if You are looking for an alternative to installing cable for connectivity The ability to move abou...

Page 179: ...orks are typically built using Fast or Gigabit Ethernet components To create a wired Ethernet network you or your electrician must Install special Ethernet cables in your home or office Install an Ethernet card in each of your desktop computers if your computers do not already have built in Ethernet jacks Install an Ethernet PC Card in each of your notebooks if your notebooks do not already have b...

Page 180: ...control point for the network Attached to the router are all of your computers or Ethernet ready devices Also connected to the router is a cable or DSL modem that provides access to the Internet Tips Tricks To add the ability to access a wireless Ethernet network to your wired Ethernet network connect an access point to the router switch or hub For more information about accessing a wireless Ether...

Page 181: ...uters on your network from intruders trying to access your data over the Internet Built in switching with enough ports for all computers and devices on the network so you will not have to purchase a hub or switch If you did not purchase a router that includes built in switching or if the router does not have enough ports to attach all your computers an Ethernet hub or switch with enough ports for ...

Page 182: ...available The two most common types of wireless Ethernet networks are access point and peer to peer Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11a IEEE 802 11b and IEEE 802 11g communication devices are examples of devices that provi...

Page 183: ...t for the network Attached to the access point is the cable or DSL modem that provides access to the Internet Each of the computers or Ethernet ready devices communicate with the access point using radio waves If your computer does not have built in wireless Ethernet capabilities you need to add a wireless PCI card desktop PC card notebook or USB adapter Tips Tricks If you want to access a wireles...

Page 184: ...t built in A wireless Ethernet access point to connect your wireless Ethernet network to the Internet or a wired Ethernet network Important IEEE 802 11b and IEEE 802 11g use the same radio frequency IEEE 802 11a uses a different radio frequency than IEEE 802 11b and IEEE 802 11g All wireless Ethernet components should use the same frequency A combination of IEEE 802 11a and IEEE 802 11b or IEEE 80...

Page 185: ... a peer to peer also known as ad hoc wireless Ethernet network if you are setting up or joining a temporary computer to computer network This type of network does not include access into a wired network or the Internet You can create this type of network to quickly move files from one computer to another ...

Page 186: ...led in each notebook that does not have wireless Ethernet built in For more information For more information about purchasing equipment for your home or office Ethernet network discuss your particular needs with your Gateway store representative In addition several books and Internet sites are dedicated to networking See these sources for more information about networking your home or office with ...

Page 187: ... 1 Press Hot Key 1 to open the Dashboard 2 To turn wireless Ethernet on tap to check the Wireless Operation check box OR To turn wireless Ethernet off tap to clear the Wireless Operation check box See Using the Motion Dashboard on page 160 for more information Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wir...

Page 188: ...ol Panel window opens If your Control Panel is in Category View tap Network and Internet Connections The Network and Internet Connections window opens 2 Tap Double tap Network Connections The Network Connections window opens 3 Button tap Wireless Network Connection then tap Enable to turn on wireless Ethernet or tap Disable to turn off wireless Ethernet ...

Page 189: ...tings a printer or other peripheral devices and other unique computer settings that you want to move from your old computer to your new one Read this chapter to learn about Using the Files and Settings Transfer Wizard Transferring Files Transferring Internet Settings Installing your old printer or scanner Installing your old programs ...

Page 190: ...nsfer Wizard The wizard also moves specific files or entire folders such as My Documents My Pictures and Favorites To open the Files and Settings Transfer Wizard Tap Start All Programs Accessories System Tools then tap Files and Settings Transfer Wizard Help and Support For more information about using the Files and Settings Transfer Wizard tap Start then tap Help and Support Type the keyword usin...

Page 191: ... Search to locate other personal data files For more information see To find files using Find or Search on page 182 or see Searching for files on page 68 To find files in the My Documents folder 1 In Windows XP click Start then click My Documents The My Documents window opens and displays many of your saved personal data files Go to Step 4 OR In Windows 98 Windows Me or Windows 2000 double click t...

Page 192: ...r Files or Folders The Search Results window opens 2 Use Windows Find or Search to locate data files by file name or file type For help on finding files click Help then click Help and Support Center or Help Topics For more information see Searching for files on page 68 File type File usually ends in Documents DOC TXT RTF HTM HTML DOT Spreadsheets XLS XLT TXT Pictures JPG BMP GIF PDF PCT TIF PNG EP...

Page 193: ...Internet setup program provided by your local ISP or contact your ISP to see if they have an updated version of their software and install it on your new tablet PC If you use MSN as your ISP or if you know your ISP settings use the Windows Internet Connection Wizard To use the Internet Connection Wizard 1 Tap Start All Programs Accessories Communications then tap New Connection Wizard The New Conn...

Page 194: ...Navigator bookmarks or Microsoft Internet Explorer favorites For more information see your Internet browser program s online help Installing your old printer or scanner Windows may have built in support for older printers scanners or other peripheral devices This means you do not need any additional software Newer devices however usually require your original software installation CDs or diskettes...

Page 195: ...ntain any serial numbers or product ID keys that may be required for program installation and registration Remember to check the publisher s Web site for important program updates If you have trouble after installing your old programs you can restore your tablet PC s previous settings using System Restore Tips Tricks If your new tablet PC comes with a newer version of a program it is usually bette...

Page 196: ...186 Chapter 12 Moving from Your Old Computer www gateway com ...

Page 197: ...sic information about maintaining your tablet PC hardware and software Read this chapter to learn how to Care for your tablet PC Create an emergency startup diskette Protect your tablet PC from viruses Manage hard drive space Back up files Clean your tablet PC ...

Page 198: ... it partway Do not place heavy objects on top of the tablet Display screen Use only the tablet s pen on the display Do not write on the surface with an ink pen or pencil Nothing heavier than your writing hand should be placed on top of the display Protect the display surface from unnecessary contact by using the Hard Top or a case when transporting the Gateway Tablet PC Never spray or pour liquids...

Page 199: ...he life of your system Be careful not to bump or drop your tablet PC and do not put any objects on top of it The case although strong is not made to support extra weight When transporting your tablet PC we recommend that you put it in a carrying case Keep diskettes and your tablet PC away from magnetic fields Magnetic fields can erase data on both diskettes and hard drives Never turn off your tabl...

Page 200: ...nternal mechanisms Use the following table to set up a regular maintenance schedule Maintenance task Immediately after purchase Monthly When needed See Create an emergency diskette X page 191 Check for viruses X X page 193 Manage hard drive space X page 196 Clean up hard drives X X page 196 Scan hard drive for errors X X page 198 Defragment hard drive X X page 199 Back up files X X page 201 Clean ...

Page 201: ...artup diskette as soon as you get your tablet PC To create an emergency startup diskette 1 Insert a blank diskette labeled Startup into the diskette drive 2 Tap Start then tap My Computer The My Computer window opens 3 Button tap 3 Floppy A then tap Format The Format 3 Floppy A dialog box opens Important This procedure uses a diskette drive If you do not have a diskette drive you can purchase a dr...

Page 202: ...5 When you see the warning message tap OK Windows copies files to the emergency startup diskette 6 When Windows finishes copying files remove the diskette from the diskette drive 7 Slide the write protect tab up to prevent the diskette from being erased or infected by viruses 8 Store your emergency startup diskette in a safe place with your other backup software media Not write protected Write pro...

Page 203: ...ram to check files and programs that are on diskettes attached to e mail messages or downloaded from the Internet Checking all programs for viruses before installing them Disabling macros on suspicious Microsoft Word and Excel files These programs will warn you if a document that you are opening contains a macro that might have a virus Periodically updating the Norton AntiVirus program to protect ...

Page 204: ... To scan for viruses 1 Tap Start All Programs Norton AntiVirus then tap Norton AntiVirus 2003 Norton AntiVirus opens 2 Tap Scan for Viruses 3 Tap the type of scan you want to make in the Scan for Viruses area then under Actions tap Scan Scan for viruses Scan ...

Page 205: ...r at least 30 seconds 3 Turn on your tablet PC and rescan for the virus To update Norton AntiVirus 1 Make sure that you are connected to the Internet 2 Tap Start All Programs Norton AntiVirus then tap LiveUpdate Norton AntiVirus The LiveUpdate wizard opens 3 Follow the on screen instructions to update your Norton AntiVirus program with the latest virus protection files 4 When the program has finis...

Page 206: ...hard drive Checking hard drive space To check hard drive space 1 Tap Start then tap My Computer The My Computer window opens 2 Button tap the drive that you want to check for available file space then tap Properties Drive space information appears Using Disk Cleanup Delete unnecessary files such as temporary Windows files to free hard drive space ...

Page 207: ...eral tab 3 Tap Disk Cleanup The Disk Cleanup dialog box opens 4 Make sure that the check box beside each file type you want to delete is selected For more information about file types you can delete read the descriptions in the Disk Cleanup dialog box 5 Tap OK then tap Yes Help and Support For more information about keeping the hard drive space free of unnecessary files tap Start then tap Help and...

Page 208: ...em If you use your tablet PC several hours every day you probably want to run Error checking once a week If you use your tablet PC less frequently once a month may be adequate Also use Error checking if you encounter hard drive problems To check the hard drive for errors 1 Tap Start then tap My Computer The My Computer window opens 2 Button tap the hard drive that you want to check for errors for ...

Page 209: ... file and put them back together This process slows the hard drive performance The Disk Defragmenter program organizes the data on the drive so each file is stored as one unit rather than as multiple pieces scattered across different areas of the drive Defragmenting the information stored on the drive can improve hard drive performance While the Disk Defragmenter program is running do not use your...

Page 210: ...mple Local Disk C then tap Properties The Properties dialog box opens 3 Tap the Tools tab 4 Tap Defragment Now 5 If Disk Defragmenter does not start automatically tap Defragment or Start Disk Defragmenter shows its progress on the tablet PC display When finished Disk Defragmenter asks if you want to quit the program 6 Tap Close or Yes then tap the X in the top right corner to close the Disk Defrag...

Page 211: ...Ds on page 100 If you do not have a high capacity backup device and you want to purchase one you can contact Gateway s Add on Sales department or visit the Accessories Store at accessories gateway com Using the Scheduled Task Wizard The Scheduled Task Wizard lets you schedule maintenance tasks such as running Disk Defragmenter and Error checking Help and Support For more information about defragme...

Page 212: ...k Wizard opens 3 Tap Next then tap the task or program you want to schedule and follow the on screen instructions to customize the task Important Your tablet PC must be on during scheduled tasks If your tablet PC is off scheduled tasks will not run Help and Support For more information about using the Scheduled Tasks Wizard tap Start then tap Help and Support Type the keyword Scheduled Task Wizard...

Page 213: ...m Do not use abrasive or solvent cleaners because they can damage the finish on components Your tablet PC is cooled by air circulated through the vents on the case so keep the vents free of dust With your tablet PC turned off and unplugged brush the dust away from the vents with a damp cloth Be careful not to drip any water into the vents Do not attempt to clean dust from the inside of your tablet...

Page 214: ...C screen Use the soft cloth provided with the tablet PC to wipe the screen Cleaning the mouse If you have a mouse and the mouse pointer begins moving erratically across the tablet PC screen or becomes difficult to control precisely cleaning the mouse will likely improve its accuracy Clean your optical mouse by wiping the bottom of the mouse with a damp lint free cloth Warning The tablet PC screen ...

Page 215: ...ining ring on the bottom of the mouse counter clockwise then remove the retaining ring and mouse ball 3 Remove any dust lint or dirt from the mouse ball with a soft cloth 4 Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol 5 Replace the mouse ball and lock the retaining ring into place Mouse rollers ...

Page 216: ...206 Chapter 13 Maintaining Your Tablet PC www gateway com ...

Page 217: ...ice drivers Reinstall programs Reinstall Windows Important The procedures in this chapter require using a CD or DVD drive If you do not own one Gateway recommends purchasing the combination DVD CD RW drive To order a combination DVD CD RW drive visit the Accessory Store at accessories gateway com ...

Page 218: ...the diagnostics and troubleshooting tools found in Help and Support Center For more information about diagnostics and troubleshooting tools tap Start then tap Help and Support Type the keyword troubleshooting in the Help and Support Center Search box then tap the arrow Run System Restore For more information about System Restore in Windows XP click Start then click Help and Support Type the keywor...

Page 219: ...troubleshooting or if a message tells you that there is a problem with a device driver reinstall the device drivers by completing the following task If you just reinstalled Windows XP the device drivers were automatically reinstalled To reinstall device drivers 1 Insert the red Gateway CD into the DVD CD RW drive If the program starts automatically go to Step 5 OR If the program does not start aut...

Page 220: ...tion 7 Tap Install 8 Follow any additional on screen instructions Depending on the device driver you are reinstalling you may only need to restart your tablet PC to complete the installation However if a setup wizard opens when you restart your tablet PC follow the on screen instructions Help and Support For more information about reinstalling device drivers tap Start then tap Help and Support Typ...

Page 221: ...type d runmenu exe where d is the drive letter of the DVD CD RW drive 4 Tap OK 5 If this is the first time you have inserted the red Gateway CD accept the End User License Agreement EULA by tapping Yes I accept it then tapping Continue The Gateway Driver and Application Recovery program starts and the Drivers and Application Recovery tab appears 6 Tap the Web Updates tab 7 Tap Check Now The Connec...

Page 222: ...nd other program CDs If you are reinstalling programs from other program CDs follow the installation instructions on each CD If you want to reinstall a program uninstall the old version first To reinstall programs from the Applications CD s 1 If you just reinstalled Windows go to Step 4 Otherwise go to the next step 2 Tap Start Control Panel then tap Add or Remove Programs 3 In the Currently Insta...

Page 223: ... starts and the Drivers and Application Recovery tab appears 9 Select a single program to reinstall OR Tap Automatic Installation then select multiple programs to reinstall Grayed out programs are not available for Automatic Installation To select these programs tap Manual Installation 10 Tap Install 11 Follow any additional on screen instructions Depending on the programs you are reinstalling you...

Page 224: ...ing on page 237 Reinstalling device drivers For more information see Reinstalling device drivers on page 209 If the options above do not correct the problem you can use the Restoration CDs to reinstall Windows and other software The Restoration CDs step you through reinstalling Windows XP If you are reinstalling Windows XP the Restoration CDs automatically reinstall the hardware device drivers and...

Page 225: ...ve the red Gateway CD and insert the blue Operating System CD into the DVD CD RW drive then press any key to continue 12 When prompted accept the License Agreement by pressing Y 13 Wait while the setup program copies files to your hard drive When your tablet PC restarts do NOT press any key to boot from CD 14 When prompted insert the red Gateway CD then tap Continue The Gateway Application Loader ...

Page 226: ...hed go to the Windows desktop by tapping OK 16 Install additional programs by following the instructions in Reinstalling programs on page 212 17 Install other software such as Microsoft Works Suite and gaming software by following the instructions in To reinstall other programs from a CD on page 214 ...

Page 227: ...15 217 Upgrading Your Tablet PC This chapter provides information about adding hardware devices to your tablet PC Read this chapter to learn how to Add and remove PC Cards Add and replace memory ...

Page 228: ...wapping means that you can insert a PC Card while your tablet PC is running If your PC Card does not work after hot swapping see the PC Card manufacturer s documentation for further information To add a PC Card 1 If the spacer is in the PC Card slot release the eject button by pressing the PC Card eject button once Eject the spacer by pressing the eject button again Remove the spacer Important The...

Page 229: ...ding and removing a PC Card www gateway com 2 Push the PC Card firmly into the PC Card slot label side facing the front of the tablet until the outer edge of the card is flush with the side of your tablet PC ...

Page 230: ...he PC Card name then tap Stop OR Turn off your tablet PC 2 Release the eject button by pressing the PC Card eject button once 3 Eject the PC Card by pressing the eject button again 4 Insert the spacer into the PC Card slot Important If the remove hardware icon does not appear on the taskbar tap the show hidden icons button ...

Page 231: ... workbench or other grounded object Unplug the power cord and the modem and network cables Remove the battery For more information see Changing batteries on page 131 Disconnect all peripheral devices and remove any PC Cards Warning ESD can permanently damage electrostatic discharge sensitive components in your tablet PC Prevent ESD damage by following ESD guidelines every time you install memory W...

Page 232: ...e of antistatic bags because only the inside of the bags provide electrostatic protection Always hold components by their edges Avoid touching the edge connectors Never slide components over any surface Adding or replacing memory Your tablet PC uses memory modules called SO DIMMs Small Outline Dual Inline Memory Modules The modules are available in various capacities and any module can be placed i...

Page 233: ...C and disconnect the AC adapter and modem and network cables 3 Disconnect your tablet PC from the optional FlexDock see Using the Tablet PC FlexDock on page 227 4 Place the hard top on the front of your tablet PC 5 Turn your tablet PC over so the back is facing up 6 Remove the battery For more information see Changing batteries on page 131 7 Remove the two memory bay cover screws Screws ...

Page 234: ...hapter 15 Upgrading Your Tablet PC www gateway com 8 Remove the memory bay cover 9 If you are removing a module gently press outward on the clip at each end of the memory module until the module tilts upward ...

Page 235: ...e module out of the slot 11 Hold the new or replacement module at a 30 degree angle and press it into the empty memory slot This module is keyed so it can only be inserted in one direction If the module does not fit make sure that the notch in the module lines up with the tab in the memory bay ...

Page 236: ...d modem and network cables then turn on your tablet PC 17 To check that the memory module has been installed successfully tap Start My Computer then tap View System Information The General tab shows the amount of memory now installed in your tablet Important Use only memory modules designed for the Gateway Tablet PC Important If the amount of memory shown and the memory you have just installed dif...

Page 237: ...ablet PC FlexDock This chapter introduces you to the basic features of your optional FlexDock Read this chapter to learn How to identify the features of your FlexDock How to connect your Gateway Tablet PC to the FlexDock ...

Page 238: ... Tablet PC FlexDock www gateway com Front Indicator Icon Description USB port Plug USB Universal Serial Bus devices such as a diskette drive USB Iomega Zip drive printer scanner camera keyboard or mouse into this port USB port ...

Page 239: ...mation see Connecting a digital video camera on page 114 USB ports Plug USB Universal Serial Bus devices such as a diskette drive USB Iomega Zip drive printer scanner camera keyboard or mouse into this port Microphone jack Plug an external microphone into this jack The built in microphone is turned off when a microphone is plugged into this jack Headphone jack Plug amplified speakers or headphones...

Page 240: ...ock www gateway com Monitor port Plug an analog VGA monitor into this port Power connector Plug the AC adapter cable into this connector Do not substitute another adapter or use this connector for any other purpose Component Icon Description ...

Page 241: ... convenience When using the tablet s modem plug the telephone cord into the tablet through the cutout on the front of the FlexDock The FlexDock senses and automatically adjusts the tablet s display orientation when rotated between Primary Landscape and Primary Portrait modes When you are ready to move from desktop to mobile mode the FlexDock is completely Grab and Go This means you can safely lift...

Page 242: ...lets you rotate the tablet from portrait to landscape and adjust the viewing angle The FlexDock automatically changes the display orientation as you rotate the tablet The unique design also lets you write on the tablet at any angle and stores flat for travel End cap Crossbar ...

Page 243: ...233 Using the FlexDock www gateway com To set up the FlexDock 1 Lift and slide the crossbar on the FlexDock forward to set the desired viewing angle ...

Page 244: ...gateway com 2 Install the end caps in the slots on each side of the FlexDock base then slide them forward until they lock into the slots 3 Verify that the FlexDock is horizontal with the Motion logo horizontal and the docking connector on the bottom ...

Page 245: ... sliding the power switch which is found on the right side of the tablet 6 Test the screen rotation by turning the tablet in the FlexDock The FlexDock will sense the change and automatically adjust the screen 7 Install the optional equipment you have purchased We recommend that you install one item at a time waiting about two minutes before connecting the next accessory to ensure successful discov...

Page 246: ...236 Chapter 16 Using the Tablet PC FlexDock www gateway com ...

Page 247: ...is chapter to learn how to Troubleshoot typical hardware and software problems Get telephone support Use automated troubleshooting systems Get tutoring and training If the suggestions in this chapter do not correct the problem see Getting Help on page 43 for more information about how to get help ...

Page 248: ...accessing internal components For more information about preventing damage from static electricity see Preventing static electricity discharge on page 221 After you complete any maintenance tasks where you remove the memory bay make sure that you replace the cover reinstall any screws then replace the battery before you start your tablet PC Warning Do not try to troubleshoot your problem if power ...

Page 249: ...ake sure that your hard drive is not full If an error message appears on the screen write down the exact message The message may help Gateway Technical Support in diagnosing and fixing the problem If you added or removed peripheral devices review the installation procedures you performed and make sure that you followed each instruction If an error occurs in a program see the program s printed docu...

Page 250: ...h as a PC Card can cause a system resource IRQ conflict Check IRQ usage to determine if there is an IRQ conflict To check IRQ usage 1 Tap Start then tap Control Panel The Control Panel window opens If your Control Panel is in Category View tap Performance and Maintenance 2 Tap Double tap System tap the Hardware tab then tap Device Manager The Device Manager window opens 3 Tap View then tap Resourc...

Page 251: ...to the port then try to access the diskette again You see an Access Denied or Write protect error message Move the write protection tab in the upper right corner of the diskette down unprotected The diskette may be full Delete unnecessary files on the diskette and try again Not all diskettes are IBM compatible Make sure that the diskette you are using is IBM compatible Try a different diskette Occ...

Page 252: ...page 152 The screen is unreadable or distorted Adjust the brightness using the dashboard For more information see Using the Motion Dashboard on page 160 Screen resolution or color quality are set incorrectly Reset resolution to 1024 768 and color quality to 32 bit under the Settings tab of the Display Properties dialog box For more information see Adjusting the screen and desktop settings on page ...

Page 253: ...not be seated correctly in the tray When you place a disc on the tray make sure that you press the disc firmly onto the spindle so the retainers hold the disc in place Make sure that the disc label is facing up then try again Try a different disc Occasionally discs are flawed and cannot be read by the drive Some music CDs have copy protection software You may not be able to play these CDs on your ...

Page 254: ...el or side you want to play is facing up then try again Shut down and restart your tablet PC Clean the DVD For more information see Cleaning CDs or DVDs on page 245 DVD discs and drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution To be able to play a DVD the disc s regional code and your DVD drive s regional code must match The regional code...

Page 255: ...1 Double tap the Recycle Bin icon 2 Button tap the file you want to restore then tap Restore The file is restored to the place where it was originally deleted from If the Recycle Bin was emptied before you tried to restore a file the file cannot be restored Hard drive You see an Insufficient disk space error message Delete unnecessary files from the hard drive using Disk Cleanup For more informati...

Page 256: ...s been subjected to static electricity or physical shock you may need to reinstall the operating system You see a Non system disk NTLDR is missing or disk error message Eject the diskette from the diskette drive then press ENTER Internet You cannot connect to the Internet Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack See Ports side on page 7 and Ba...

Page 257: ...the URL or try a different URL If the error message still appears disconnect from the ISP connection and close your browser then reconnect and open the browser If you still get the error your ISP may be having technical difficulties Connecting to a Web site takes too long Many factors can affect Internet performance The condition of the telephone lines in your residence or at your local telephone ...

Page 258: ...t with the label side up For more information see Adding and removing a PC Card on page 218 The tablet does not recognize a USB or 1394 peripheral device The peripheral device is not connected to the Gateway Tablet PC correctly Check the connection cable and be sure it is inserted in the correct port on the tablet and the peripheral device The correct driver is not built into Windows XP Use the de...

Page 259: ...ssage Make sure that nothing is resting on the keyboard Make sure that a key is not stuck Press each key to loosen a key that might be stuck then restart your tablet PC Memory You see a Memory error message Make sure that the memory modules are inserted correctly in the memory bay slots For more information see Adding or replacing memory on page 222 Use a third party diagnostic program to help det...

Page 260: ...hone services such as call waiting call messaging or voice mail make sure that all messages are cleared and call waiting is disabled before using the modem Contact your telephone service to get the correct code to temporarily disable the service Also make sure that the modem dialing properties are set appropriately To check the dialing properties 1 Tap Start then tap Control Panel The Control Pane...

Page 261: ...telephone line checked for noise or low line levels Try another telephone line either a different telephone number in your house or a telephone line at a different location If you can connect on this line call your telephone service Try connecting with the modem at a lower connection speed If reducing the connect speed lets you connect call your telephone service The telephone line may be too nois...

Page 262: ...cated next to the clock on your taskbar Your modem connection speed appears Your fax communications program only sends and receives faxes at 14 400 bps when you have a 56K modem Current fax technology only supports a maximum send and receive rate of 14 400 bps The modem is not recognized by your tablet PC Make sure that the line connected to the modem is working and plugged into the appropriate po...

Page 263: ...pass diagnostics The modem is noisy when it dials and connects When your modem tries to connect to another modem it begins handshaking Handshaking is a digital getting acquainted conversation between the two modems that establishes connection speeds and communication protocols You may hear unusual handshaking sounds when the modems first connect If the handshaking sounds are too loud you can turn ...

Page 264: ...works erratically Clean the mouse For more information see Cleaning the mouse on page 204 Some mouse pad patterns confuse optical mice Try the mouse on a different surface Networks You cannot connect to your company network Every network is unique Contact your company computer department or network administrator for help Data does not transfer through wired Ethernet The cable is not connected corr...

Page 265: ...d remove unneeded programs and files For more information see Using Disk Cleanup on page 196 The hard drive needs defragmenting Run Disk Defragmenter to consolidate files and folders on the hard drive For more information see Defragmenting the hard drive on page 199 The tablet is in Portrait or Secondary Landscape orientation Though changing the orientation should not slow the tablet considerably ...

Page 266: ...pen and display need recalibrating in both Landscape and Portrait mode Recalibrate through the Pen Settings tab of the Tablet and Pen Settings dialog box For more information see Adjusting tablet and pen settings on page 158 Power Your tablet PC is not working on AC power Make sure that your AC power adapter is connected correctly to your tablet PC For more information see Connecting the AC adapte...

Page 267: ...lacing it The tablet will not turn on The Power switch has not been fully engaged Slide and hold the Power switch for at least a half second but no more than three seconds The battery is fully discharged but AC power is not connected Connect the AC adapter to power the tablet and charge the battery The tablet turns on and the hard drive status indicator flashes but nothing appears on the display D...

Page 268: ...ource The printer is on but will not print Check the cable between the printer and your tablet PC Make sure that it is connected to the correct port Make sure that the printer is online Many printers have an online offline button that you may need to press so the printer can start printing Press the button to put the printer online Check the port and cable for bent or broken pins If the printer yo...

Page 269: ... want to use If the menu shows a check mark next to Use Printer Offline tap Use Printer Offline to clear the check mark Wait until files have been printed before sending additional files to the printer If you print large files or many files at one time you may want to add additional memory to the printer See the printer documentation for instructions for adding additional memory You see a Printer ...

Page 270: ...tion see Adjusting the volume on page 86 Make sure that mute controls are turned off For more information about the mute setting see Adjusting the volume on page 86 Video The external monitor is not working Make sure that the monitor is turned on and that the video cable is connected correctly Wireless Ethernet When using wireless connectivity in low reception areas be sure to keep your hands clea...

Page 271: ...s the average life of the battery This varies widely depending on usage patterns and conditions What does the tablet need for use in another country Just an outlet adapter which you can find in airports and travel stores The AC adapter will adjust automatically to different voltage when plugged into the correct location appropriate power adapter You should also bring a modem adapter What is the be...

Page 272: ...letely Grab and Go that is to be able to dock with and undock from all peripheral devices without putting the tablet into suspend or shutting it down Connection through legacy ports serial parallel PS2 often requires suspending or restarting the tablet which prevents you from moving between desktop mode and mobile mode seamlessly in one docking undocking step How do I adjust the tablet for left ha...

Page 273: ...are from Gateway see the manufacturer s documentation and technical support resources If you have how to questions about using a program see Online Help Printed documentation The Microsoft Windows documentation The software publisher s Web site See the troubleshooting section of this chapter Have your customer ID serial number and order number available along with a detailed description of your pr...

Page 274: ...00 846 4526 US 877 709 2951 Canada Gateway s fee based software tutorial service Get tutorial assistance for software issues billed by the minute 800 229 1103 charged to your credit card 900 555 4695 chargedto your telephone bill Gateway Technical Support Talk to a Gateway Technical Support representative about a non tutorial technical support question See Before calling Gateway Technical Support ...

Page 275: ...ny cases additional product information and online documentation for Gateway supplied hardware can be found in our Web site s Documentation Library This user s guide The software publisher s Web site Tutoring For help on using hardware or software that came with your Gateway tablet PC contact Gateway s fee based tutorial hotline 800 229 1103 rate charged per minute charged to a major credit card 9...

Page 276: ...grams including Microsoft Word Excel and PowerPoint www gateway com store Gateway Learning Libraries A variety of courses and tutorials are available on CD Select from several easy to use learning libraries www gateway com training Online Training from Learn Gateway More than 450 online courses are available from Learn Gateway All you have to do is go online and log in You select the subject matte...

Page 277: ...the latest standards for safety of information technology equipment However to ensure safe use of this product it is important that the safety instructions marked on the product and in the documentation are followed Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system ...

Page 278: ...use Do not walk on the power cord or allow anything to rest on it Do not spill anything on the system The best way to avoid spills is to avoid eating and drinking near your system When the computer is turned off a small amount of electrical current still flows through the computer To avoid electrical shock always unplug all power cables and modem cables from the wall outlets before cleaning the sy...

Page 279: ...y be embedded into your notebook emit less energy than is allowed in radio frequency safety standards and recommendations Gateway believes these devices are safe for use Regardless of the power levels care should be taken to minimize human contact during normal operation The wireless devices installed in this system are intended to be used indoors In some areas use of these devices outdoors is pro...

Page 280: ...less device do not operate the wireless device unless all covers and shields are in place and the system is fully assembled Warning Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization to use it Please contact Gateway for service Warning Only use drivers approved for the country in which the device will be used See th...

Page 281: ...en tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to r...

Page 282: ... PC M1300 This device complies with Part 15 of the FCC Rules Operation of this product is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate...

Page 283: ...he telephone company may request that you disconnect the equipment until the problem is resolved The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service This equipme...

Page 284: ...may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device Warning To prevent radio interference to licensed service or co channel Mobile Satellite systems this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is ...

Page 285: ...ngle line individual service may be extended by means of a certified connector assembly The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment o...

Page 286: ...e does comply with multiple requirements for other countries and regions as listed on the system label and in the user s manual Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards including IEC 825 The laser devices in these components are classified as Class 1 Laser Products under a US Department of Health and Human Services DHHS...

Page 287: ...ed trademarks and black and white spotted box logo GATEWAY Gateway Astro Gateway Work Gateway Connected touch pad Gateway Connected music player Gateway Cyber Ware Gateway Education Ware Gateway Flex Case Gateway Gaming Ware Gateway GoBack Gateway Gold Gateway Learning Ware Gateway Magazine Gateway Micro Server Gateway Money Ware Gateway Music Ware Gateway Networking Solutions Gateway Online Netwo...

Page 288: ...278 Appendix A Safety Regulatory and Legal Information www gateway com ...

Page 289: ...s 34 AU file 91 audio headphone jack 8 229 microphone jack 8 229 muting 86 playing 89 91 recording 89 streaming 167 troubleshooting 260 audio CD See CD audio file streaming 167 automobile power adapter 13 133 134 AVI file 91 B background 155 backing up files 201 battery alarm options 135 137 alternate power sources 133 bay 9 131 changing 131 charge status 128 charging 21 130 conserving power 133 F...

Page 290: ...ing PC Card 218 troubleshooting PC Card 256 care and maintenance 147 188 carrying case 13 CD cleaning 245 copying 108 creating data 100 creating music 104 inserting 96 playing music 97 troubleshooting 243 CD drive See DVD CD RW drive CD RW See CD CD RW drive See DVD CD RW drive Certificate of Authenticity 12 cleaning audio CD 245 case 203 CD 245 DVD 245 keyboard 203 LCD panel 204 mouse 204 screen ...

Page 291: ...A 7 14 111 230 video camera 7 114 229 Zip drive 7 228 229 copying CD 108 files and folders 63 75 text and graphics 75 copyright notice 277 creating data CD 100 data DVD 100 desktop icons 58 desktop shortcuts 58 documents 71 folders 62 movies 114 music CD 104 startup diskette 191 cursor pad 4 Customer Service Accounting 264 Sales 264 Warranty 264 customizing 149 cutting files and folders 63 75 text...

Page 292: ...58 using 28 using screen saver 157 Do More With Gateway 49 docking connector 7 231 235 documentation eSupport 51 Gateway Web site 51 help 47 HelpSpot 47 online help 50 documents creating 71 opening 73 printing 74 saving 72 double clicking 28 38 double tapping 28 downloading files 82 dragging 38 drivers 209 reinstalling 209 updating 52 211 drives 133 backing up files 201 checking for errors 198 che...

Page 293: ...116 receiving and viewing 123 retrying 124 sending 120 sending from program 122 sending scanned image 122 setting up cover page template 121 troubleshooting 252 files backing up 201 copying 63 75 cutting 63 75 deleting 56 65 75 196 downloading 82 finding 66 68 moving 63 opening 38 56 pasting 63 75 recovering 65 renaming 75 searching for 66 68 181 transferring 145 181 troubleshooting 245 types 181 ...

Page 294: ...ng 47 Hibernate mode 6 26 134 140 troubleshooting 258 home office network 165 Hot Key 1 3 4 160 Hot Key 2 3 4 150 hot swapping 41 218 hyperlinks 80 I i Link port 7 41 114 229 IEEE 1394 port 7 41 114 229 IEEE 802 11 168 172 using while traveling 145 indicators See status indicators Inkball 46 54 inkjet printer 15 installing battery 131 camera 112 cards 218 device drivers 209 devices 41 240 digital ...

Page 295: ...ns 35 Windows 34 L label internal wireless 11 Microsoft Certificate of Authenticity 12 model number 11 serial number 11 wireless networking 11 laser printer 15 latch battery 10 LCD panel changing resolution 152 cleaning 204 troubleshooting 242 using screen saver 157 line protector 144 line tester 144 links 80 lock Kensington cable 9 146 M maintenance 187 backing up files 201 checking for drive err...

Page 296: ...an external 111 changing resolution 152 color quality 111 controls 151 display properties 111 port 7 230 screen resolution 111 using screen saver 157 VGA port 7 230 mouse cleaning 204 troubleshooting 254 USB port 7 228 229 moving files 63 files from old computer 179 181 folders 63 Internet settings from old computer 183 pointer 38 screen objects 38 settings from old computer 179 MP3 file 91 playin...

Page 297: ...ad 34 status indicator 35 36 O online help 47 50 opening documents 73 files 38 56 folders 38 61 programs 38 56 shortcut menu 38 operating system troubleshooting 255 orientation changing 150 P Pad Lock status indicator 35 36 system key 35 password 146 255 pasting files and folders 63 75 text and graphics 75 PC Card See cards PCMCIA card See cards peer to peer networking 175 176 pen 3 28 button 30 c...

Page 298: ...13 automobile 13 power management Max Battery setting 133 Power Options Properties 6 Power Battery icon 133 printer default 258 inkjet 15 installing 41 184 laser 15 sharing 167 troubleshooting 258 USB port 7 228 229 printing documents 74 programs closing 75 closing unresponsive 27 Dashboard 160 installing 185 212 opening 38 56 reinstalling 185 212 R radio approval authorities 145 radio frequency w...

Page 299: ...changing color depth 151 changing number of colors 151 changing resolution 152 resolution 111 saver 157 troubleshooting 242 260 screen objects getting information 38 moving 38 selecting 38 Scroll Lock status indicator 35 36 system key 35 Search utility 68 searching for files and folders 66 68 181 in Help and Support Center 48 security button 3 4 security features Kensington cable lock 9 security w...

Page 300: ... Notes 54 streaming audio and video 167 support Help and Support Center 44 54 surge protector 24 system identification label 11 system keys 34 combinations 35 System Properties 242 T Tablet and Pen Settings 54 158 262 Tablet PC Input Panel 4 31 54 Take a Tour of Windows XP 45 tapping 28 Task Manager 4 taskbar 56 Technical Support 264 technical support automated troubleshooting 264 eSupport 12 FaxB...

Page 301: ...nstallation 240 diskette drive 241 display 242 DVD CD RW drive 243 Error checking 198 faxed answers 264 faxes 252 files 245 FlexDock 248 gateway your way dial up server 251 general guidelines 239 hard drive 245 Internet connection 246 251 IRQ conflict 240 keyboard 248 LCD panel 242 memory 249 modem 250 mouse 254 network 254 passwords 255 PC Cards 256 power 256 printer 258 reinstalling drivers 209 ...

Page 302: ...zard 180 installing 214 Product Key Code 12 reinstalling 214 reinstalling drivers 209 Search utility 68 updating drivers 211 Windows Journal 4 54 Windows key 34 Windows Media Player 91 97 99 Windows Movie Maker 114 Windows XP Tablet PC Edition 54 wired Ethernet network 168 169 equipment list 171 example 170 wireless Ethernet antenna zone 6 10 conserving battery power 133 FAQ 261 label 11 status in...

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