Gateway E-4400, System Manual, Page: 91 / 118

84
Troubleshooting
The color monitor displays everything in black and white
The displayed characters are garbled
The video is distorted
Probable Cause Solution
The system was turned
on before the monitor. Make sure the monitor is turned on, then
restart the system.
The display type is set
incorrectly. From the Control Panel window (Start |
Settings | Control Panel), double-click
Display, set the display to the appropriate
monitor type, then restart the system.
Probable Cause Solution
The video cable is
damaged. Check the cable and connectors for bent pins
or broken wires.
The display setup is
incorrect. From the Control Panel window (Start |
Settings | Control Panel), double-click
Display and check the settings. The correct
video type should be selected, along with a
supported resolution. Check your monitor and
video controller documentation for details.
The video card has
failed. Try another video card.
Probable Cause Solution
The monitor’s controls
are not properly
adjusted. Adjust the monitor controls until the text
becomes clear. (See your monitor
documentation for more information.)
The connector or cable is
damaged. Check the connector and cable for bent or
damaged pins.
The surge protector or
UPS is damaged. Disconnect the monitor power cable, then
connect it directly to the power source.