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88

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Getting help

If the troubleshooting information in this chapter does not solve your problem:

Review this manual for information that can help you.

If you need tutorial help setting up your system, contact Answers by Gateway at 

www.gateway.com/answers

. A fee may apply.

Visit the Gateway eSupport Web site at 

support.gateway.com

. Gateway's online 

support is available 24 hours per day, 7 days per week.

Call Gateway’s toll-free telephone support. Toll-free support for your product is for 
technical problems only, not tutorial help. Telephone support is available 7 days per 
week, from 7:00 a.m. to 9:00 p.m. Central Time. Contact Gateway Technical Support 
at 888-737-6949. TDD technical support (for the hearing impaired) is available 
weekdays from 6:00 a.m. to 8:00 p.m. Central Time, and weekends from 6:00 a.m. to 
5:00 p.m. Central Time.

Summary of Contents for Connected DVD Player

Page 1: ...User Guide Gateway Connected DVD Player...

Page 2: ......

Page 3: ...ting the player s setup menus 24 Configuring Dolby Digital 25 Configuring MP3 audio 26 Configuring CD audio 27 Configuring LPCM 28 Configuring for other formats 29 Setting up analog audio 30 Navigatin...

Page 4: ...ylist 60 Editing a playlist 61 Renaming a playlist 61 Deleting a playlist 61 Importing a playlist 62 Working with slide shows 63 Creating a new slide show 63 Editing a slide show 64 Renaming a slide s...

Page 5: ...iii www gateway com Network troubleshooting 83 DVD troubleshooting 85 Getting help 88 A Specifications 89 B Safety Regulatory and Legal Information 93 Index 97...

Page 6: ...iv www gateway com...

Page 7: ...Chapter 1 1 Checking Out Your Gateway Connected DVD Player Features Controls Connectors...

Page 8: ...te video S Video and component video outputs including progressive scan Optical and coaxial digital audio jacks 5 1 channel audio jacks Compatible file formats Compatible discs DVD Region 1 North Amer...

Page 9: ...e control to switch between On and Standby low power modes When the player enters Standby mode the red Power LED turns on When the player is off the Power LED turns off MIC jacks Insert inch microphon...

Page 10: ...ote control s arrow buttons ENTER Press to make on screen selections You can use this button as an alternative to the remote control s ENTER button CONNECT Press to connect the player to the network Y...

Page 11: ...next chapter or track while in playback mode STOP Press to stop playback and press again to return to the menu on the DVD Press PLAY to resume playback PLAY Press to start playback PAUSE Press to paus...

Page 12: ...Connect to the left right analog audio inputs of a TV stereo or 2 channel amplifier Coaxial digital audio Connect to the coaxial digital audio input of a 5 1 channel amplifier Optical digital audio C...

Page 13: ...t Cb Pb component progressive blue Connect to the Pb Cb video inputs of your TV Y component black and white Connect to the Y video input of your TV Video out composite Connect to the Composite Video i...

Page 14: ...8 www gateway com Video connection qualities Video connection Quality Video out composite Good S Video out Better Component progressive Best...

Page 15: ...DISPLAY SEARCH RETURN MENU CONNECT ENTER PAGE REV FWD PREV NEXT ZOOM VIDEO OUT REPEAT A B SLOW AUDIO SUBTITLE ANGLE PAUSE STEP STOP PLAY PAGE 1 2 3 4 5 6 7 8 9 0 CLEAR ABC DEF GHI JKL MNO PQRS TUV WX...

Page 16: ...n for adjusting DVD and Network settings OPEN CLOSE Press to open and close the disc tray MY MUSIC Press to display the player s My Music folder on the TV which lists the music media files available o...

Page 17: ...d press repeatedly until the setting matches your video cable connection For more information see Turning on your player on page 22 REPEAT Press to set special playback functions including Repeat A B...

Page 18: ...12 www gateway com...

Page 19: ...Chapter 2 13 Setting Up Your Player Installing Media Server Connecting the player to your audio video system Setting up your network...

Page 20: ...our TV audio system and home network You need to complete these steps in the following order 1 Set up your network and make sure that your home network is working correctly 2 Install the Gateway Media...

Page 21: ...dio waves to link devices using a wireless network card an access point and a wired Ethernet network Wireless peer to peer A wireless peer to peer network consists of two or more wireless Ethernet com...

Page 22: ...2000 or Windows XP To install Media Server 1 Turn on the computer then close all open programs 2 Insert the Gateway Connected DVD Player Installation CD into the CD drive on your computer The install...

Page 23: ...te Go to Step 6 6 Repeat Steps 1 5 on each computer you want to access from the player For more information on using Media Server see Using Gateway Media Server on page 51 Tips Tricks Select only one...

Page 24: ...not included to the S VIDEO OUT jack on the back of the player then connect the other end to the S Video jack on your TV or other video device Component Progressive video best video quality Connect on...

Page 25: ...UB W SUR L and FRONT L jacks on the back of the player then connect the other ends to the corresponding analog audio jacks on your 5 1 channel amplifier or other audio device Coaxial digital audio Con...

Page 26: ...IAL or OPTICAL DIGITAL AUDIO you must set the audio output format on the player to match the digital decoding capabilities of your amplifier or alternate audio device For more information see Setting...

Page 27: ...the network card Do not plug in the player s power cord or press the POWER button on the front until you have installed the network card To install the network card 1 Make sure that the player is tur...

Page 28: ...Make sure that your computer is on and running Media Server your home network is set up and all audio and video devices are turned on 2 Connect the player s power cord to a wall outlet then press the...

Page 29: ...by pressing the VIDEO OUT button 7 Go to Setting up the network on page 36 to complete the initial setup of your player Audio jacks Composite setting S Video setting Interlaced Component setting Progr...

Page 30: ...layer s audio signal Navigating the player s setup menus To navigate the player s setup menus press the following buttons on your remote control Remote Button Function STOP Press before pressing SETUP...

Page 31: ...buttons to highlight Digital then press ENTER The Digital audio setup menu opens 3 Highlight Dolby then press the buttons to select Bitstream Outputs raw 5 1 channel digital signals from the optical...

Page 32: ...tup screen opens 2 Use your remote control s arrow buttons to highlight Digital then press ENTER The Digital audio setup menu appears 3 Highlight MP3 then press the buttons to select Bitstream Outputs...

Page 33: ...opens 2 Use your remote control s arrow buttons to highlight Digital then press ENTER The Digital audio setup menu opens 3 Highlight CD then press the buttons to select Original Outputs CD digital au...

Page 34: ...trol s arrow buttons to highlight Digital then press ENTER The Digital audio setup menu opens 3 Highlight NextPage then press ENTER 4 Highlight LPCM then press the buttons to select Original Outputs t...

Page 35: ...p screen opens 2 Use your remote control s arrow buttons to highlight Digital then press ENTER The Digital audio setup menu opens 3 Highlight NextPage then press ENTER 4 Highlight Others then press th...

Page 36: ...following buttons on your remote control Remote Button Function STOP Press before pressing SETUP SETUP Press to open and close the Welcome to Setup screen up and down arrows Press to highlight options...

Page 37: ...me to Setup screen opens 2 Use your remote control s arrow buttons to highlight Analog then press ENTER The Analog audio setup menu opens 3 Highlight Speaker Test then press ENTER A five second test t...

Page 38: ...he player s remote control press STOP then press SETUP The Welcome to Setup screen opens 2 Use your remote control s arrow buttons to highlight Analog then press ENTER The Analog audio setup menu open...

Page 39: ...istening area than your front speakers are To adjust the center delay 1 On the player s remote control press STOP then press SETUP The Welcome to Setup screen opens 2 Use your remote control s arrow b...

Page 40: ...ur primary listening area than your front speakers are To adjust the surround delay 1 On the player s remote control press STOP then press SETUP The Welcome to Setup screen opens 2 Use your remote con...

Page 41: ...s ENTER The Analog audio setup menu opens 3 Highlight Speaker Set then press ENTER The active speakers are listed 4 Highlight each of the following speakers then press the buttons to turn them on or o...

Page 42: ...To navigate the player s setup menus press the following buttons on your remote control Important Always have Media Server running on your computer before turning on the player For help during network...

Page 43: ...d Your Network then press ENTER to search for an available network A list of available networks opens Names of networks using wireless access points end with ACC PT 5 Highlight one of the detected net...

Page 44: ...ers 10 Highlight Key Index then press the buttons to select the key index that matches your network s 11 Highlight Key data then repeatedly press the number buttons on your remote control to enter you...

Page 45: ...is running The Media Server icon in the Windows taskbar shows that the program is running If the Media Server icon has a red x on it Media Server is running but cannot connect to the network See Netwo...

Page 46: ...r and press CLEAR to erase a character 7 Highlight OK then press ENTER Successfully created P2P network appears 8 Press ENTER 9 On your computer click Start Control Panel then click Network Connection...

Page 47: ...trol press STOP then press SETUP The Welcome to Setup screen opens on the TV 3 Use your remote control s arrow buttons to highlight Network then press ENTER The message Loading network settings appear...

Page 48: ...igns an IP address and provides other configuration information recommended Auto IP Lets the player obtain an IP address for itself Static Press Enter to Edit Lets you set the IP address and Subnet Ma...

Page 49: ...Setup screen opens 2 Highlight Network then press ENTER 3 Highlight the Edit Player Name field then use the following buttons to name the player Press to move the text insertion point left and right 0...

Page 50: ...44 www gateway com...

Page 51: ...Chapter 3 45 Customizing Changing menu languages Changing video settings Setting up parental lockout controls...

Page 52: ...ing the remote control in Setup menus To move through the player s Setup menus press the following buttons on your remote control Remote Button Function STOP Press before pressing SETUP SETUP Press to...

Page 53: ...Set On Screen Display Press the buttons to select English French or Spanish for the DVD player s on screen setup menus and display text Subtitle Language Press the buttons to select English French Sp...

Page 54: ...t Video then press ENTER The Video setup menu opens 3 Press the buttons to select Set TV Aspect 4 Press the buttons to select Fullscreen Select if you have a standard 4 3 television and prefer to watc...

Page 55: ...n the level you select will not play without entering the correct password If a password has already been set you will not be able to select Rating until you enter the correct password 4 Highlight Edi...

Page 56: ...50 www gateway com...

Page 57: ...1 Using Gateway Media Server Opening Media Server Importing media files from the network Listing and deleting media files Creating and editing playlists Creating and editing slide shows Changing netwo...

Page 58: ...ats Format Supported specification Photo JPG JPEG at least 108 171 pixels BMP PSD PCT TIFF Audio MP3 bit rate greater than 80 kbps WMA bit rate greater than 48 kbps M3U playlist PLS playlist Video MPE...

Page 59: ...s added to your Startup menu so it starts automatically when your computer starts To open Media Server 1 Click the Gateway Media Server icon in the Windows system tray Media Server opens OR Click Star...

Page 60: ...ia directly from your hard drive To import media 1 Open Media Server then click the Options tab 2 In the File types to scan option area click the check boxes for the media types you want to import Imp...

Page 61: ...ck the Media Import tab 4 Click the folders containing the media files you want to import 5 Click Scan Media files from the selected folders are imported into Media Server To stop the scan before it c...

Page 62: ...media player s program called a plugin to import the files To import files using plugins 1 Open Media Server then click the Media Import tab 2 Click Plugin Import The Plugins dialog box opens 3 Click...

Page 63: ...manually Every Select a preset interval to scan from every 30 minutes to every 12 hours Time Define a time of day to start the scan 6 Click OK then click OK again The scan will occur automatically at...

Page 64: ...ist Album and Title panes are blank For instructions on importing media see Importing media files on page 54 Editing media file attributes You can edit the attributes for all media files To edit media...

Page 65: ...3 In the Title pane right click the file you want to delete then click Delete from library or Delete from hard drive To select multiple files press and hold CTRL while clicking the file names 4 Click...

Page 66: ...Create New Playlist Show dialog box opens 4 Click Music Playlist then type a name for a list in the List name box 5 Click OK The new playlist appears in the Playlists list 6 To add album or artist tr...

Page 67: ...ick the button To select multiple files press and hold CTRL while clicking the file names OR Right click the file you want to delete then click Delete from library or Delete from hard drive To select...

Page 68: ...dia Player playlists or the M3U playlist checkbox MusicMatch Jukebox playlists 3 Click the Media Import tab 4 Click Plugin Import The Plugins dialog box opens 5 Click the plugin you want to use MusicM...

Page 69: ...time the last picture is finished displaying To create a new slide show 1 Open Media Server then click the Media Files tab 2 Click New Playlist Show The Create New Playlist Show dialog box opens 3 Cli...

Page 70: ...the Media Files tab 2 Click the button to display only photo media 3 In the Playlists Shows list click the slide show you want to edit The files contained in the slide show appear in the Title list on...

Page 71: ...www gateway com Deleting a slide show To delete a slide show 1 Open Media Server then click the Media Files tab 2 Right click the slide show you want to delete then click Delete The slide show is dele...

Page 72: ...u can change the computer s name as it appears on the DVD player menus Changing the computer name does not affect the computer s identification on the home network To change the computer name 1 On the...

Page 73: ...ab then click Change Adapter The Network Adapters dialog box opens 2 Click the appropriate network adapter card then click OK Changing the language You can change the language for the Media Server pro...

Page 74: ...68 www gateway com...

Page 75: ...Chapter 5 69 Playing Media Playing CDs and DVDs Activating Network mode Playing networked music Playing networked movies Viewing networked pictures...

Page 76: ...on the remote control The Power LED turns green 2 Turn on your TV then set it to the audio video input connected to the DVD player 3 Turn on your audio system if using an external amplifier or audio...

Page 77: ...5 Press the following remote control buttons for other playback features Caution Always press STOP to stop playback of a disc before turning off the player Button Function PAUSE STEP Press to freeze...

Page 78: ...P Button Function MENU Press to display the disc menu for the currently loaded disc Press to move the cursor left right up and down in the disc menu ENTER Press to make selections in the disc menu 0 9...

Page 79: ...le 1 Press TITLE The DVD s Title menu opens If no Title menu opens the DVD does not contain multiple titles 2 Press the or 0 9 buttons to select a title then press ENTER to start playback Repeating a...

Page 80: ...title languages or to turn subtitles off Selecting audio format On some DVDs you can select from multiple audio formats such as Dolby Digital 5 1 or 2 channel stereo You may also be able to select sou...

Page 81: ...ut the disc being played 2 Press DISPLAY once to view elapsed remaining time 3 Press DISPLAY again for detailed disc information such as disc type title number chapter number angle number audio soundt...

Page 82: ...increments press the ANGLE button 3 To magnify an image press ZOOM While an image is magnified press the buttons to scroll the image 4 To return to normal press the button To create a slide show of im...

Page 83: ...mode press POWER on the remote control to turn on the player 3 Turn on your TV or other video device then set it to the audio video input that is connected to your player 4 Turn on your audio system...

Page 84: ...s MP3 and WMA audio files on your audio system To play music 1 Enter Network mode by pressing CONNECT on the player s remote control For more information see Entering Network mode on page 77 2 Highlig...

Page 85: ...light the playlist press ENTER then highlight the song and press PLAY Playing movies You can play video files from your computer on your TV To play a movie 1 Enter Network mode by pressing CONNECT on...

Page 86: ...ion see Entering Network mode on page 77 2 Highlight Images then press ENTER 3 Highlight Slideshows then press ENTER 4 To play a slide show highlight the slide show you want then press PLAY OR To disp...

Page 87: ...Chapter 6 81 Maintaining and Troubleshooting Maintaining your DVD player Network troubleshooting DVD troubleshooting Getting help...

Page 88: ...tra protection during a lightning storm unplug the player from the surge protector or wall outlet Do not try to service this product yourself Opening or removing any covers can expose you to dangerous...

Page 89: ...led correctly For more information see Installing the network card on page 21 Make sure that the PC Card you are using is a supported card View a list of supported PC Cards at support gateway com The...

Page 90: ...Server For more information see Importing media directly from your hard drive on page 54 Media Server cannot find all of my pictures Make sure that Media Server is installed and running on the comput...

Page 91: ...them Make sure that the player is connected to the correct TV input Make sure that the video input on the TV is set to view the DVD player Make sure that video is set to the correct mode Press the VI...

Page 92: ...dio system s cables away from a transformer or motor and that you keep them at least 10 feet away from a TV or fluorescent lights Move your TV away from your audio components The plugs and jacks may b...

Page 93: ...DVD playback When I play a DVD the voice audio is really quiet but the music is really loud Your player may be outputting a 5 1 channel sound signal while you have only stereo speakers connected Chec...

Page 94: ...at support gateway com Gateway s online support is available 24 hours per day 7 days per week Call Gateway s toll free telephone support Toll free support for your product is for technical problems o...

Page 95: ...Appendix A 89 Specifications...

Page 96: ...ing FOURCC types and must have an index chuck H263 I263 MJPG DIVX divx DX50 XVID xvid mp4s MP4S M4S2 m4s2 DIV3 div3 MP43 MP42 MPG4 WMV1 dvsl dvsd DVSD dvhd mpg1 mpg2 PIM1 MJPG HFYU hfyu Supported imag...

Page 97: ...l Power requirements 120 VAC 60 Hz Power consumption 25 W Video standard NTSC Weight approximate 5 5 lbs 2 5 kg Dimensions approximate DVD player 16 9 11 6 2 2 inches 430 295 55 mm Remote control 7 3...

Page 98: ...92 www gateway com...

Page 99: ...Appendix B 93 Safety Regulatory and Legal Information...

Page 100: ...it from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Compliance Accessories The accessories associated with this equipment are shielded vid...

Page 101: ...Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited California...

Page 102: ...veCPR ALR AnyKey black and white spot design CrystalScan Destination DestiVu EZ Pad EZ Point Field Mouse Gateway 2000 Gateway Country gateway net Gateway stylized logo Perfect Scholar Solo TelePath Vi...

Page 103: ...e scans 57 C card slot 6 CD audio 27 CDDA 2 CD R CD RW 2 center speaker delay 33 changing player name 43 cleaning 82 discs 82 compatible discs 2 component video jacks 7 component video jacks 7 composi...

Page 104: ...c button 10 my photos button 10 N navigating 46 player setup menus 24 30 36 network changing settings 66 mode 77 setting up 15 36 setting up peer to peer 39 setting up wired Ethernet 41 setting up wir...

Page 105: ...on 11 play button 11 power button 10 prev button 11 repeat button 11 return button 11 rev button 11 search button 11 setup button 10 slow button 11 stop button 11 subtitle button 11 title button 10 vi...

Page 106: ...omponent 18 settings on player 48 S Video 18 video CD 2 video jacks 6 7 component 7 composite 7 Pb Cb 7 Pr Cr 7 progressive 7 S Video 7 video out 7 Y 7 video out button 11 jack 7 virtual surround soun...

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Page 108: ...MAN EU FR CONNECT DVD PSTR R3 6 04...

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