84
Problem
Possible Reason
The Solution
Amount brewed is too little / too
much.
There is excessive scale build-up
affecting the performance of the cof-
fee brewer.
De-scale the coffee brewer. See: ›De-
scaling the Coffee Brewer‹.
The volume calibration needs to be
reset.
Recalibrate the coffee brewer by
flushing it twice. See: ›Flushing the
Coffee Brewer for First Time Use‹.
The water tank was filled once the
coffee brewer had already started a
brewing cycle.
Always fill the water tank BEFORE
starting a brewing cycle.
The programmed brew sizes are
approximate only. Actual amounts
may vary due to the type of filter
used, the coffee bean size, roast,
blend and freshness, or amount and
type of pre-ground coffee used. The-
se factors affect the amount of water
retained by the coffee grounds.
‘DE-SCALE’ on LCD screen.
There is excessive scale build-up
affecting the performance of the cof-
fee brewer.
Remove the ‘DE-SCALE’ icon by press
and hold the STRENGTH button for
5 seconds, then de-scale the coffee
brewer. See ›De-Scaling the Coffee
Brewer‹.
Water is leaking from the back of
the coffee brewer.
Water tank is overfilled.
Do not exceed the 12 cup maxi-
mum. The coffee brewer will beep,
when full and the water level float
will rise to indicate the maximum
level. Carefully dry the coffee brewer
and working space.
Water tank is leaking.
Contact an authorised service centre
for repair.
Brewing cycle finishes before the
ready signal.
If using the gold tone filter, this is
normal. The total brewing time dis-
played on the LCD screen is calcula-
ted using paper filters. Coffee passes
through paper filters slower.
Steam escapes during grinding and
brewing.
This is normal. The rear steam vent
is releasing steam.