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Biosystems Standard Warranty Gas Detection Products
General
Biosystems LLC (hereafter Biosystems) warrants gas detectors, sensors and accessories manufactured
and sold by Biosystems, to be free from defects in materials and workmanship for the periods listed in
the tables below.
Damages to any Biosystems products that result from abuse, alteration, power fluctuations including
surges and lightning strikes, incorrect voltage settings, incorrect batteries, or repair procedures not made
in accordance with the Instrument’s Reference Manual are not covered by the Biosystems standard
warranty.
The obligation of Biosystems under this warranty is limited to the repair or replacement of components
deemed by the Biosystems Instrument Service Department to have been defective under the scope of
this standard warranty. To receive consideration for warranty repair or replacement procedures,
products must be returned with transportation and shipping charges prepaid to Biosystems at its
manufacturing location in Middletown, Connecticut, or to a Biosystems Authorized Warranty Service
Center. It is necessary to obtain a return authorization number from Biosystems prior to shipment.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ANY AND ALL OTHER WARRANTIES AND
REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. BIOSYSTEMS WILL NOT BE LIABLE
FOR LOSS OR DAMAGE OF ANY KIND CONNECTED TO THE USE OF ITS PRODUCTS OR
FAILURE OF ITS PRODUCTS TO FUNCTION OR OPERATE PROPERLY.
Instrument & Accessory Warranty Periods
Product(s) Warranty
Period
PhD
5
, PhD Lite, PhD Plus, PhD Ultra, Cannonball
3,
MultiVision, Toxi, Toxi/Oxy Plus, Toxi/Oxy Ultra,
ToxiVision, Ex Chek
As long as the instrument is in
service
ToxiPro, MultiPro
2 years from date of purchase
ToxiLtd
2 years after activation or 2 years
after the “Must Be Activated By”
date, whichever comes first
Mighty-Tox
90 days after activation or 90 days
after the “Must Be Activated By”
date, whichever comes first
Mighty-Tox 2
Prorated credit is given towards repair or purchase of a
new unit of the same type.
0 – 6 months of use 100% credit
6 – 12 months of use 75% credit
12 – 18 months of use 50% credit
18 – 24 months of use 25% credit
IQ Systems, Series 3000, Airpanel, Travelpanel,
ZoneGuard, Gas
9
Chek1 and Gas
9
Chek4
One year from the date of purchase
Battery packs and chargers, sampling pumps and other
components, which by their design are consumed or
depleted during normal operation, or which may require
periodic replacement
One year from the date of purchase
Sensor Warranty Periods
Instrument(s) Sensor
Type(s)
Warranty
Period
O
2
, LEL**, CO, CO+, H
2
S
& Duo-Tox
2 Years
PhD Plus, PhD Ultra, PhD
5
, PhD Lite,
Cannonball
3
, MultiVision,
MultiPro, ToxiVision,
ToxiPro, Ex Chek
All Other Sensors
1 Year
CO, CO+, H
2
S 2
Years
Toxi, Toxi/Oxy Plus, Toxi/Oxy Ultra
All Other Sensors
1 Year
All Others
All Sensors
1 Year
** Damage to combustible gas sensors by acute or chronic exposure to known sensor poisons such
as volatile lead (aviation gasoline additive), hydride gases such as phosphine, and volatile silicone
gases emitted from silicone caulks/sealants, silicone rubber molded products, laboratory glassware
greases, spray lubricants, heat transfer fluids, waxes & polishing compounds (neat or spray aerosols),
mold release agents for plastics injection molding operations, waterproofing formulations, vinyl &
leather preservatives, and hand lotions which may contain ingredients listed as cyclomethicone,
dimethicone and polymethicone (at the discretion of Biosystems Instrument Service department) void
Biosystems’ Standard Warranty as it applies to the replacement of combustible gas sensors.
