Error Codes
Care And Cleaning
What?
Important!
How?
1. Switch the power to the
cooktop off.
2. Apply a cooktop
cleaner while the glass
is still warm (but not
hot!)
3. Rinse and wipe dry
with a clean cloth or
paper towel.
4. Switch the power to
the cooktop back on.
• When the power to the
cooktop is switched off,
there will be no ‘hot surface’
indication but the cooking
zone may still be hot! Take
extreme care.
• Heavy-duty scourers, some
nylon scourers and harsh/
abrasive cleaning agents
may scratch the glass.
Always read the label to
check if your cleaner or
scourer is suitable.
• Never leave cleaning
residue on the cooktop: The
glass may become stained.
Everyday soiling
on glass
(fingerprints,
marks, stains
left by food or
non-sugary
spillovers on
the glass)
Error codes
Causes
Measurement
E1
Short circuit of heating
element sensor.
E2
Heating element
sensor damaged.
E3
The temperature of
cooktop surface is
too high.
E4
Open circuit of heating
element sensor.
Shut down and restart the
cooktop or contact the seller.
Please contact the seller.
Turn off the cooktop to let it cool
down. Then restart the cooktop.
Shut down and restart the
cooktop, or contact the seller.
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