20
TEN YEAR WARRANTY
Warranty
Garland
warrants to the original consumer purchaser (Customer) that
each new smoke alarm will be free from defects in materials and
workmanship under normal use for a period of 10 years from the date
of purchase (Warranty Period). To the extent permitted by law,
Garland
agrees to repair or replace (at our discretion) any defective product, within
the Warranty Period, on presentation of proof of purchase.
Australia warranty claims:
1.
These Terms outline how the Company warrants our products for
all products purchased after 1 January 2011.
2.
Garland
warrants that all
Garland
Products (excluding Third Party
Product) will operate in accordance with their published specifications
for the duration of the Warranty Period.
3.
Where the sale of Products is to electrical wholesale customers of
Garland
, no additional warranties are to be provided on behalf of
Garland
to end consumers.
4.
The Australian Consumer Law (ACL) protects consumers by giving
them certain rights relating to the purchase of goods and services.
5.
If the Customer is a ‘consumer’ as the term is defined in the ACL:
5.1
Garland
’s Products come within guarantees that cannot
be excluded under the ACL;
5.2
The Customer is entitled to a replacement or refund for major
failure and for compensation for other reasonably foreseeable
loss or damage;
5.3
The Customer is entitled to have the Products repaired or
replaced if the Products fail to be of acceptable quality and the
failure does not amount to a major failure.
6.
In addition, the Customer must ensure that terms of a like nature
are contained in any contract of sale or onsale of the Products to a
Third Party purchaser.
7.
The Customer indemnifies and holds
Garland
harmless from any
claims or demands which are made as a result of their failure to comply
with the requirements of this clause.
8.
If the Customer makes a claim during the Warranty Period it will be
handled as follows:
(a)
In the case of
Garland
Products, where there is a defect in such
Products,
Garland
will replace or repair the Products (at its
discretion and cost).
(b)
Garland
will not be responsible for the cost of retrieving,
removing, reinstalling, or retesting the Products to and from the
location where the Products are located.
(c)
All warranties for any Products repaired or replaced during the
Warranty Period will expire at the same time as the original
warranty of the Products that were repaired or replaced.
15. Warranty & Contact Details
