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9. Routine Maintenance 

9.1. Cleaning the Printer 

 

Note:

   

• Please use mild detergents. 

 

Please clean the printer in accordance with the following steps: 

1. Turn off the main power switch and unplug the power cord and USB cable.   

P2022 Series 

 

 

2. Use a soft cloth to wipe the outside of the printer clean. 

P2022 Series 

 

 

3. Open the upper cover and take out the laser toner cartridge. 

P2022 Series 

 

Summary of Contents for P2022 Series

Page 1: ...G G P2022 Series Monochrome Laser Printer It is recommended to carefully read this Guide before using the printer User Guide...

Page 2: ...gs to their respective owned companies in accordance with corresponding license agreement and they are referred for instructions only All other product and brand names herein may be the registered tra...

Page 3: ...he printer laser radiation will not leak To avoid laser radiation please do not randomly disassemble the printer The printer follows the provisions of Class 1 laser products under CFR standard The pri...

Page 4: ...leaning the printer make sure the power is turned off Plugging and unplugging the power cord plug with a wet hand may result in an electric shock The fuser unit is hot during and after printing Touchi...

Page 5: ...y repairs may only be carried out by professional maintenance personnel Opening or removing the cover could result in an electric shock or other potential hazards Incorrect disassembly and assembly co...

Page 6: ...This transmitter must not be co located or operating in conjunction with any other antenna or transmitter 28 This equipment has been tested and found to comply with the limits for a Class B digital de...

Page 7: ...lies with the protection requirements of EC directives 2014 30 EU and 2014 35 EU on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and s...

Page 8: ...all driver under Windows 39 3 2 2 Method to uninstall driver under macOS 39 4 Wired Network Settings For wired network printer models 40 4 1 Set IP Address 40 4 2 Install the Printer to Network 41 4 3...

Page 9: ...s on the Control Panel 61 9 Routine Maintenance 64 9 1 Cleaning the Printer 64 9 2 Maintenance of Laser Toner Cartridge 65 9 2 1 Use and Maintenance of Laser Toner Cartridge 65 9 2 2 Service Life of L...

Page 10: ...ckage make sure that the following parts are included in the carton P2022 Series Name Quantity Printer 1 Laser Toner Cartridge 1 USB Interface Cable 1 Power Cord 1 CD ROM 1 Quick Setup Guide 1 G G War...

Page 11: ...ntrol Panel 3 Output Tray 4 Automatic Feed Guide 5 Paper Stop 6 Feeder Tray 7 Automatic Feeder Tray Rear View Note The rear view of the printer may vary depending on the models and functions Serial No...

Page 12: ...The above data is based on ISO IEC 19752 standard Laser Toner Cartridge with High Capacity N A Note The model is subject to increase without notice Consumables capacity may vary depending on the types...

Page 13: ...increased paper jam and excessive wear of the printer Properties such as weight composition texture and humidity are important factors affecting the printer performance and output quality Please note...

Page 14: ...o exposed lining paper only Labels shall be put flat when using Use labels of full sheet only There is no guarantee that all the labels in the market can meet corresponding requirements Use wrinkled b...

Page 15: ...he feeder tray P2022 Series b Slide the automatic feed guides to match both sides of the paper P2022 Series c Raise the output tray to avoid the paper from slipping and falling P2022 Series d Load the...

Page 16: ...e If the paper loaded into the automatic feeder tray at one time exceeds 150 pages paper will jam or cannot be fed in When using the printed paper please make the side to be printed the blank side up...

Page 17: ...ript with rough texture concave and convex oil stain and good smoothness has poor printing performance Please make sure that there is no dust fluff etc on the paper Paper shall be put on a flat surfac...

Page 18: ...can print Network configuration page to confirm printer network connection status to see if printer is connected with network Please see Section 8 1 1 3 for how to print 3 1 1 1 1 Printer not connecte...

Page 19: ...cy click the Next button in the lower right corner of the interface to enter the driver installation interface 5 For Windows follow Step 6 For macOS enter PC password before proceeding to Step 6 6 Cli...

Page 20: ...inter Wi Fi can be configured If the Install Tool finds more than one printer a printer list will pop up when you click on One click installation under Wi Fi You need to select Configure printer Wi Fi...

Page 21: ...tached installation CD in the computer CD ROM For Windows Windows XP system automatically run the installation procedure Windows 7 Vista Server 2008 system Pop up Autoplay interface click Setup exe to...

Page 22: ...e driver Note You can put your mouse cursor in the One click installation button to check the popup information in order to confirm if the current printer is the one you need to install through IP add...

Page 23: ...lect Configure the print via USB and install on the printer list interface and check the USB printer option Click the Confirm button and the wireless network configuration interface will pop up Input...

Page 24: ...15 Note When the printer IP address changes under printer driver installed with host ID you can also directly print without re installing the driver If you need to install the printer driver with...

Page 25: ...click Setup exe to run the installation procedure Windows 8 system When the DVD RW driver window pops up from the right top corner of computer desktop click anywhere in the pop up window then click S...

Page 26: ...he installation click Print Test Page button If your printer prints the test page successfully it means that you have installed the driver correctly 3 1 1 1 2 The printer is already connected to wirel...

Page 27: ...stem When the DVD RW driver window pops up from the right top corner of computer desktop click anywhere in the window then click Setup exe to run the installation procedure Note Some computers may be...

Page 28: ...through Network configuration page Please see Section 8 1 1 3 for how to print If the Install Tool finds only one printer the setup will start when you click on One click installation under Wi Fi The...

Page 29: ...cedure Windows 7 Vista Server 2008 system Pop up Autoplay interface click Setup exe to run the installation procedure Windows 8 system When the DVD RW driver window pops up from the right top corner o...

Page 30: ...installation under USB The setup may take a while depending on your PC configuration Please wait 6 After the installation click Print Test Page button If your printer prints the test page successfully...

Page 31: ...k Setup exe to run the installation procedure Windows 10 11 system When the DVD RW driver window pops up from the right top corner of computer desktop click anywhere in the window then click Setup exe...

Page 32: ...e Please see Section 8 1 1 3 for how to print If the Install Tool finds only one printer the setup will start when you click on One click installation under Wired Network The setup may take a while de...

Page 33: ...lled the driver correctly 3 1 2 More setup methods 3 1 2 1 More setup methods for Windows Before installing the drive you need to learn about printer model by printing printer information page out and...

Page 34: ...methods at the bottom of the setup interface for access 5 Please select installation language and printer model 6 Select Connect via USB and click on Install 7 The software installs the driver automa...

Page 35: ...ocedure Note Some computers may be unable to auto play the CD beacase of system configuration Please double click Computer icon find DVD RW driver then double click DVD RW driver to run the installati...

Page 36: ...tion process may need some time The duration is related to your computer configuration please wait patiently 12 After the installation click Print Test Page button If your printer prints the test page...

Page 37: ...computers may be unable to auto play the CD beacase of system configuration Please double click Computer icon find DVD RW driver then double click DVD RW driver to run the installation procedure 4 Re...

Page 38: ...ording to the prompts to set up the printer to wireless network please refer to Section 5 1 1 for setup method 9 The installation software will search the printer automatically after wireless network...

Page 39: ...network of the printer please refer to Section 5 2 2 for setup method 3 Place the attached installation CD in the computer CD ROM Windows XP system automatically run the installation procedure Window...

Page 40: ...31 8 Select No the printer has been connected to wireless network on the wireless setup window popping out and then click Next...

Page 41: ...f they are not made clear please print the NetConf Pg and view IP Address and Host name Please refer to Section 8 1 1 3 11 The software installs the driver automatically and the installation process m...

Page 42: ...cy click the Next button in the lower right corner of the interface to enter the driver installation interface 4 Enter the password of the PC and click on Install Software 5 Click on More setup method...

Page 43: ...n the power of printer and computer on 2 Connect the PC to the network 3 Make sure the printer is connected to the same network as the PC See Section 4 or 5 to learn how to configure the network 4 Ins...

Page 44: ...tom of the setup interface for access 8 Select a network printer from the search results 9 Click on Install on the lower right Note If the printer you need to connect is not in the list of printers se...

Page 45: ...printer prints the test page successfully it means that you have installed the driver correctly 3 1 2 2 3 Install via Host Name or IP Address 1 Turn the power of printer and computer on 2 Connect the...

Page 46: ...o Section 8 1 1 3 10 The software installs the driver automatically and the installation process may need some time The duration is related to your computer configuration please wait patiently 11 Afte...

Page 47: ...setup interface for access 6 Click on Off line installation on the lower left 7 The software installs the driver automatically and the installation process may need some time The duration is related...

Page 48: ...er and printer is set up Note In case of basic structure mode connect wireless network printer to the access point wireless router Please refer to Section 5 1 for connection method In case of Wi Fi Di...

Page 49: ...w minutes Note If DHCP cannot automatically obtain the IP address the printer will automatically use the default IP address 169 254 xx xx Due to the features of DHCP the IP address of the printer auto...

Page 50: ...3 Insert the printer CD into the computer If the software installer does not start browse to the setup exe file on the CD and double click to run the file 4 Follow the operation instructions of the in...

Page 51: ...as needed 4 3 2 Set or Change Web Server Login Password Use the embedded Web server to set a network password or change the existing password Note The default username is admin and the initial passwo...

Page 52: ...the wireless device 5 1 Basic structure mode You can connect a computer to your printer via access point wireless router as the medium Access point wireless router connection is divided into wireless...

Page 53: ...ies Wireless Network Configuration Tool on the computer Finder menu bar 2 Use USB cable to connect and configure Select Yes I have an USB cable that can be used for installation in the following inter...

Page 54: ...cted should be consistent with the SSID of access point wireless router connected to your computer 2 Please tick No to configure other wireless network needed to connect to Complete configuration acco...

Page 55: ...cryption method no manual selection is required 2 2 The computer is not connected to wireless network Input the SSID case sensitive and password of access point wireless router in the interface below...

Page 56: ...47 1 Use WPS method to perform steps below to start wireless network on printer Please refer to Chapter 5 1 2 for detailed WPS configuration...

Page 57: ...nter is successfully connected according to the status of Wi Fi indicator on printer If configuration failed please click Previous to configure again if configuration succeeded please click Done to co...

Page 58: ...blue Wi Fi indicator of printer blinks and then release pressing 4 Press the WPS key on access point wireless router within 2min and then release it 5 When the access point wireless router and printe...

Page 59: ...d If the power of computer access point wireless router or printer is turned on If the computer is connected to printer with USB cable If the printer supports wireless network connection 2 SSID cannot...

Page 60: ...Enter button in the keyboard b Windows 7 Vista XP system click Start menu All procedures Attachment Command prompt 2 Input ping and your printer IP address in popup window and press Enter button For...

Page 61: ...SmartPro Download and install How to download it for iOS mobile device Click the App Store icon Search interface input G G or G G SmartPro in the search bar Download and install on the interface of iO...

Page 62: ...e printer 4 Select the function you need and set it up to meet your function needs Note If printing fails please inspect if the iOS device is connected to the wireless network where the printer is con...

Page 63: ...ctions Diagram Manual Duplex Collate Reverse Print N in 1 Poster Print for Windows system only Zoom Print Custom Size Note You can select the 2 x 2 Poster Print in N in 1 to enable the poster printing...

Page 64: ...2 Opening Help Document You can open the Printing Preferences and click Help button for Windows system only The help document contains the user guide where you can find the information on print setti...

Page 65: ...ted with the automatic feeder tray see Chapter 2 1 It is recommended to use the standard paper Some paper media are not suitable for the duplex printing Trying the duplex printing with it may damage t...

Page 66: ...57 b Select G G printer Click Preferences to set up for printing c Check Manual Duplex in the Basic tab and click OK after completing the settings...

Page 67: ...u immediately remove the printed paper output from the printer e Send the print job after choosing Manual Duplex then the following prompt window will appear telling you the next specific operations I...

Page 68: ...ose this prompt window and it will not appear until the next Manual Duplex job comes in 7 4 Cancel Print Job Press and hold the Cancel Continue button on the control panel to cancel the job you want t...

Page 69: ...n If there is no Wi Fi connection short press this button to launch Wi Fi connection and search Wi Fi Hotspot AP stop searching if it fails to find any Access Point AP within 2 minutes If there is no...

Page 70: ...r Wi Fi Multi colored LED1 Status Indication Status Description For printers with USB W iFi interface Status Description For printers with USB interface 1 No Wi Fi connection no paper error sleep mode...

Page 71: ...er LED2 with green light flashing slowly 2 The printer is ready LED2 with green light staying on 3 Sleep LED2 with green light on and flashing slowly 4 Printing Multi colored LED2 with green light fla...

Page 72: ...es communication error opened cover etc LED1 off LED2 with red light staying on 6 Paper jam a job is cancelled via the panel LED1 off LED2 with green light flashing quickly 7 Paper shortage in printin...

Page 73: ...lean the printer in accordance with the following steps 1 Turn off the main power switch and unplug the power cord and USB cable P2022 Series 2 Use a soft cloth to wipe the outside of the printer clea...

Page 74: ...oner cartridge from the package Do not attempt to refill the laser toner cartridge without authorization Otherwise the resulting damage is not included in the printer warranty Please store the laser t...

Page 75: ...artridge surface may contain toner Please remove it carefully to avoid spilling Put the removed laser toner cartridge on a piece of paper to avoid the toner from accidently spilling After removing the...

Page 76: ...ly distributed inside the cartridge P2022 Series 3 Remove the protective cover and put the laser toner cartridge into the printer along the guides P2022 Series Note Check whether there is any seal on...

Page 77: ...68 4 Close the upper cover tightly P2022 Series...

Page 78: ...ected to the proper printer port 10 1 Clearing Jammed Paper Note Remove the jammed paper in accordance with the following steps close the upper cover and tidy the paper in the tray then the printer wi...

Page 79: ...1 Open the upper cover P2022 Series 2 Open the upper fuser guide to decrease the pressure of compression spring P2022 Series 3 Pull the jammed paper out of the fuser unit P2022 Series If no jammed pap...

Page 80: ...Slowly pull the jammed paper out along the paper output orientation P2022 Series 6 After removing the jammed paper insert the laser toner cartridge into the printer along the guides until you hear a...

Page 81: ...orrect port If the computer has more than one port make sure that the printer is connected to the correct port Make sure that the printer is in the normal online status Problems in toner cartridge The...

Page 82: ...liminate some static electricity It is suggested that you use the recommended print media Separate the print media or use better and dry print media The vapor comes out around the paper discharge area...

Page 83: ...ough The feed channel is dirty The internal part of the laser toner cartridge is damaged The reflective glass of the laser inside the printer is dirty Please use the print media within the specificati...

Page 84: ...pair and replace the fuser component Skewed pages The print media is loaded incorrectly The feed channel of the printer is dirty Ensure correct loading of the print media Clean the feed channel inside...

Page 85: ...cartridge is damaged The internal part of the printer is damaged Please use the print media within the specification range If you use special print media please print with the manual feeder tray Clea...

Page 86: ...0Hz 6 0A 110V Model AC 110 127V 50 60Hz 6 0A Note For the power supply and voltage that is suitable for this printer please refer to the nameplate on the back of the printer Please strictly use the po...

Page 87: ...Paper Output Capacity Print side down 100 pieces 80g m Print Media Media Type Plain paper thin paper thick paper transparent film card paper label paper envelope Media size A4 A5 JIS B5 IS0 B5 A6 Let...

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