3
If You Have Problems
Please visit our service and support page at www.gamry.com/service-support/. This page contains information
on installation, software updates, and training. It also contains links to the latest available documentation. If you
are unable to locate the information you need from our website, you can contact us via email using the link
provided on our website. Alternatively, you can contact us one of the following ways:
Internet
www.gamry.com/service-support/
Telephone
(215) 682-9330 9:00 AM
–
5:00 PM, US Eastern Standard Time
(877) 367-4267, Toll Free US and Canada Only
Please have your instrument model and serial numbers available, as well as any applicable software and
firmware revisions.
If you have problems in installation or use of a system containing an Interface 5000, please try to call from a
phone next to your computer, where you can type and read the screen while talking to us.
We will be happy to provide a reasonable level of free support for registered users of the Interface 5000
Potentiostat/Galvanostat/ZRA. Reasonable support includes telephone assistance covering the normal
installation, use, and simple customization of a computerized system containing an Interface 5000 connected to
a Windows
®
-compatible computer.
A service contract that extends both the hardware warranty and software update period is available at an
additional charge. Software updates
do not
include software enhancements offered to our customers at
additional cost.
Enhancements to the Interface 5
000 and Gamry’s standard a
pplications software that require significant
engineering time on our part can be performed on a contract basis. Contact us with your requirements.
Summary of Contents for Interface 5000
Page 2: ...2 ...
Page 18: ...Introduction 18 ...
Page 30: ...Installation 30 ...
Page 36: ...Calibration 36 ...
Page 64: ...Appendix A Interface 5000 Specifications 64 ...
Page 72: ...Appendix D Power LED Blink Codes and Error Messages 72 ...
Page 74: ...Appendix E CE Certificate Declaration of Conformity 74 Low Voltage Certificate of Conformance ...
Page 75: ...Appendix E CE Certificate Declaration of Conformity 75 RFI Certificate of Conformance ...
Page 76: ...Appendix E CE Certificate Declaration of Conformity 76 ...
Page 80: ...Appendix F Heat in Interface 5000 Multichannel Systems Interface Power Hub Systems 80 ...
Page 85: ......