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Poor Heat Output 

 

Stove too small for room 

Seek  advice  from  a  qualified  heating  engineer  as  to  (kW)  output  required  for 
room size.  As a guideline the volume of the room in cubic feet divided by 500 
i.e. room 15’ x 15’ x 8’ would require 3.6kW approx. 
 

Chimney and / or flue pipe restricted, room ventilation restricted. 

On  Installation  these  will  have  been  checked  but  regular  maintenance  is 
necessary as conditions can change i.e. soot build up, birds nesting, masonry fall, 
dust build up or furniture blocking vents. 

 
Poor quality fuel. 

Only burn dry seasoned timber, soft woods have a lower heat output than hard 
woods.    Use  the  Gallery  Moisture Meter.   Solid  fuels  vary  in  heat value,  check 
with your coal merchant as to suitability. 

 
Dirty Glass 

 
Nearly  always  caused by poor fuel quality –  check the moisture content of the 
wood you are burning with a Gallery moisture meter. 
 
Fire  burning  too  low, open  the  air  vents on  the  stove  to  create  a  hot  fire,  this 
may ‘burn’ the glass clean. 
 
If glass requires cleaning use  Gallery glass cleaner from your supplier, only use 
glass cleaner on cold glass.  

DO NOT USE

 abrasives or scrapers; these will scratch 

the glass making tar build up harder to remove.  

NEVER

 spray aerosols near the 

appliance when it is alight. 

 
Un-burnt Fuel 

 
Insufficient air reaching fuel - Adjust the air controls to supply combustion air to 
burn fuel fully.  Check if the ash pan is full, empty if required.  Front bar/fret may 
be  blocked, de-ash.  Check for jammed clinker or nails in grate when  the  fire  is 
out and cold.

 

 
 
 

Summary of Contents for HELIOS

Page 1: ...QUALIFIED AND COMPETENT INSTALLERS PLEASE LEAVE THIS BOOKLET WITH THE HOUSEHOLDER Gallery Stoves operate at very high temperatures All persons including children and the infirm should be warned of th...

Page 2: ...CONTENTS STOVE CONTROLS OUTPUT EFFICIENCY PAGE 03 COMPONENT PARTS PAGE 04 INSTALLATION PAGE 05 OPERATION PAGE 10 GENRAL MAINTENANCE PAGE 16 SAFETY NOTES TROUBLESHOOTING PAGE 18 STOVE ACCESSORIES PAGE...

Page 3: ...nmental Services in the Netherlands Variations may occur due to installation atmospheric conditions and fuel quality HELIOS 5 CB FUEL WOOD ANTHRACITE EFFICIENCY 82 8 83 4 FLUE GAS TEMPERATURE 224 C 21...

Page 4: ...use components made specifically for your stove ITEM DESCRIPTION ITEM DESCRIPTION 1 Stove body 8 Flue blanking plate 2 Hinge set 9 Primary air slide assembly 3 Door casting 10 Fuel retaining bar 4 Sid...

Page 5: ...OWED THIS APPLIANCE HAS BEEN EXTENSIVELY TESTED FOR SAFETY AND EFFICIENCY DO NOT ATTEMPT TO MODIFY IT ALWAYS USE GENUINE REPLACEMENT PARTS AS RECOMMENDED BY YOUR SUPPLIER FAILURE TO ADHERE TO THIS ADV...

Page 6: ...lean the appliance flue ways flue pipe and chimney prior to lighting up after a prolonged shut down period Check the chimney is in good condition dry and free of cracks leaks and obstructions The diam...

Page 7: ...that it should be swept every twelve months thereafter If used regularly it is recommended that your chimney is swept every six months An existing fireplace opening can be modified to accommodate the...

Page 8: ...a stainless steel flexible liner for solid fuel if your chimney is larger than 230mm x 230mm A closure plate with access for cleaning may also be required together with a short length of flue pipe of...

Page 9: ...ures of up to 200o C Hearths Allow an apron of at least 225mm at the front of the stove and 150mm on either side Care should be taken to level the stove and secure the hearth If existing floors do not...

Page 10: ...EN THE STOVE DOOR SLOWLY AND ALWAYS USE THE GLOVE Primary Air controllable Primary air is controlled via the sliding vent in the bottom of the door This provides an air draught through the grate to th...

Page 11: ...long shutdowns to preserve the life of stove During the curing of the paint you may notice an unpleasant smell It is not toxic but for your comfort we would suggest that during this period you leave...

Page 12: ...ood draft and stove settings so please do experiment to find your own best settings and the best position on your Stove Thermometer Other Solid Fuel Burning Always clean out the ash pan before refuell...

Page 13: ...o dimension is greater than 3 75mm it would take about 3 years to dry A dry log will produce up to four and a half times more heat output than a freshly cut log Wet logs take heat to dry Other Solid F...

Page 14: ...as have been authorised and that appliances used to burn solid fuel in those areas other than authorised fuels have been exempted for each area of administration Further information on the requirement...

Page 15: ...plate drops down from the rear fire brick that it was resting upon The plate can now be withdrawn through the open doorway of the stove To replace place the baffle plate inside the stove in the corre...

Page 16: ...Stove Paint available from your supplier Glass Panels Clean the glass panels when cool with Gallery Glass Cleaner Highly abrasive substances should be avoided as these can scratch the glass and make...

Page 17: ...and maintenance of the appliance and chimney system Fires Can Be Dangerous Always use a fire guard to BS 8423 2002 Fireguards for Use With Solid Fuel Appliances in the presence of children the elderl...

Page 18: ...cause has been identified and corrected If necessary seek professional advice These situations are very dangerous and must NOT be tolerated A list of Qualified Engineers is available from UK Solid Fue...

Page 19: ...vary in heat value check with your coal merchant as to suitability Dirty Glass Nearly always caused by poor fuel quality check the moisture content of the wood you are burning with a Gallery moisture...

Page 20: ...phite high temperature paint Stove Glass Cleaner Spare Rope Rope Seal Adhesive CO Detector Gallery Stove Fan Gallery Stove Thermometer Wood Moisture Meter Spare Glove Permanent Ventilators Purpose bui...

Page 21: ...21 Brought to you by Percy Doughty Co Imperial Point Express Trading Estate Stone Hill Road Farnworth Bolton BL4 9TN 01204 868 550 www percydoughty com...

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