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Problem
Solution
The brewing unit cannot be
removed.
Remove the coffee grounds container before you open the maintenance door.
If you still cannot remove the brewing unit follow the next steps. Reinsert the
coffee grounds container, close the maintenance door, switch on the machine.
The machine prepares for use. Switch off the machine and try to remove the
brewing unit again.
The brewing unit cannot be
placed back.
Make sure that the lever is in contact with the base of the brewing unit. Also
make sure that the hook of the brewing unit is in the correct position. See
chapter ‘Cleaning and maintenance’, section ‘Cleaning the brewing unit’.
If you still cannot place the brewing unit back.Reinsert the coffee grounds
container and leave the brewing unit out. Close the maintenance door, switch
on the machine. The machine prepares for use. Switch off the machine and try
to place back the brewing unit again.
The machine grinds the
coffee beans but no coffee
comes out.
Clean the coffee exit duct and set the grinder to a coarser setting. Clean the
brewing unit (see chapter ‘Cleaning and maintenance’, section ‘Cleaning the
brewing unit’).
Fill the water tank with water.
Clean the coffee spout.
The coffee is too weak.
Adjust the ceramic coffee grinder to a finer setting (see chapter ‘Using the
machine’, section ‘Adjusting the grinding degree’).
Brew a few cups of coffee to let the machine adjust itself to the new grinding
settings.
Use a different type of coffee beans.
Water ends up in the drip
tray.
This is normal. To guarantee the perfect cup of coffee, the machine uses water
to rinse the internal circuit and brewing unit. Some of the water flows through
the internal system directly into the drip tray. Empty the drip tray regularly.
The machine seems to be
leaking.
The drip tray is full and overflowed during brewing or the descaling procedure.
Check if the water tank is leaking.
The brewing unit or the drains behind or under the brewing unit may be
blocked. Rinse the brewing unit with lukewarm water and clean the upper filter
carefully. Also clean the inside of the machine with a soft, damp cloth.
There is not enough coffee
in my cup.
Air may be present in the internal circuit. Rinse the internal circuit of the
machine by turning the control dial to the hot water icon and letting some hot
water flow out of the machine.
Clean the brewing unit (see chapter ‘Cleaning and maintenance’, section
‘Cleaning the brewing unit’).
ENGLISH
27
Summary of Contents for BESANA
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