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Customer Service

 en

15

Information about current disposal methods are
available from your specialist dealer or local author-
ity.

This appliance is labelled in accord-
ance with European Directive
2012/19/EU concerning used elec-
trical and electronic appliances
(waste electrical and electronic equip-
ment - WEEE).
The guideline determines the frame-
work for the return and recycling of
used appliances as applicable
throughout the EU.

13  Customer Service

Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.

Note: 

Under the terms of the manufacturer's warranty

the use of Customer Service is free of charge.

Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.

13.1 Product number (E-Nr.) and production
number (FD)

You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
The rating plate is located on the underside of the ap-
pliance.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.

Summary of Contents for VG415115F

Page 1: ...en Information for Use VG415115F VG415215 Built in gas hob Gaggenau...

Page 2: ...2 A A Wok burner 5 8 kW...

Page 3: ...by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inad equate experience and or knowledge provided that they are supervised or have been instructed on h...

Page 4: ...erials shattering Do not use hob covers When gas burners are in operation without any cookware placed on them they can build up a lot of heat The extractor hood above it may become damaged or catch fi...

Page 5: ...ulty unplug the mains plug or switch off the fuse in the fuse box Shut off the gas supply and call the after sales service Always have repairs carried out to the ap pliance and damaged gas lines repla...

Page 6: ...se less energy Choose a burner roughly the same size as your pan Centre the cookware on the hob Tip Cookware manufacturers often give the upper diameter of the saucepan It is often larger than the bas...

Page 7: ...ok Simmer setting 4 3 Indicator on the illuminated ring Each control knob is encircled by an illuminated ring with various display functions Display Name Off Appliance OFF Lights up Orange Appliance O...

Page 8: ...andle 36 cm diameter 6 litres height 10 cm 6 Before using for the first time Clean the appliance and accessories 6 1 Placing burner parts in their correct positions Place all of the burner parts in th...

Page 9: ...lity wok with a domed base A wok with a flat base is not stable on the wok ring and may overturn 8 Basic operation 8 1 Positioning wok burner parts You can find out how to correctly position the burne...

Page 10: ...cover Requirement The appliance cover is fitted 1 Allow the appliance to cool down 2 Turn over the pan support for the wok burner 3 Close the appliance cover 9 Cooking tips The values given in the re...

Page 11: ...ort with a kitchen towel 10 3 Cleaning the pan support in the dishwasher Clean the wok ring in the same way as the pan sup port WARNING Risk of burns The appliance becomes hot during operation Allow t...

Page 12: ...er connection is leaking 1 Ventilate the room 2 Check the gas cylinder connection The gas pipe to the appliance is leaking 1 Ventilate the room 2 Call the gas supplier The appliance is not working The...

Page 13: ...he burner flame is not uniform The burner parts are positioned incorrectly 1 Position the burner parts precisely and evenly 2 Ensure that the locking catches click into place in the recesses Openings...

Page 14: ...s up green for a few seconds and then yellow 5 Wait until the illuminated ring goes out 6 Deactivate demo mode within the next 3 minutes While the control knob is pushed in carry out the following ste...

Page 15: ...the market within the European Economic Area Note Under the terms of the manufacturer s warranty the use of Customer Service is free of charge Detailed information on the warranty period and terms of...

Page 16: ...4 81739 M nchen GERMANY www gaggenau com 9001798505 9001798505 en 021102 Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton...

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