Troubleshooting
en
13
Fault
Cause and troubleshooting
The burner does not
ignite. The illuminated
ring is flashing or-
ange and white al-
ternately.
The safety valve for the gas line is closed.
▶
Open the safety valve for the gas line.
The gas cylinder is empty.
▶
Replace the gas cylinder.
Air in the gas line following initial connection or a cylinder change.
1.
Turn the control knob to 0.
2.
Light the burner again.
3.
If necessary, repeat the ignition several times.
The burner does not
ignite when it is
switched on. The illu-
minated ring behind
the control knob is
flashing yellow and
magenta alternately.
Electronics fault.
1.
Turn the control knob to 0.
2.
Disconnect the appliance from the mains power supply for one minute by switching off
the circuit breaker or pulling out the plug.
1.
Connect the appliance again.
a
The illuminated ring on the control knob lights up green for a few seconds and then yel-
low.
2.
Wait until the illuminated ring goes out.
3.
Set the control knob to any power level.
4.
Turn the control knob back to 0.
Burner goes out
straight after being ig-
nited.
Control knob not pressed down long enough.
1.
Keep the control knob pressed down for a few seconds after ignition.
2.
Press the control knob down firmly.
Openings on the burner are soiled.
▶
Clean and dry the openings on the burner.
The burner flame is
not uniform.
The burner parts are positioned incorrectly.
1.
Position the burner parts precisely and evenly.
2.
Ensure that the locking catches click into place in the recesses.
Openings on the burner are soiled.
▶
Clean and dry the openings on the burner.
The burner flame
goes out while the
appliance is in opera-
tion. The illuminated
ring is flashing or-
ange and white al-
ternately.
Power failure in the household: Following a power failure, the appliance will remain switched
off for safety reasons.
1.
Turn the control knob to 0.
2.
Switch the appliance back on as required.
The safety shut-off is activated.
1.
Turn the control knob to 0.
2.
Switch the appliance back on as required.
The gas cylinder is empty.
▶
Replace the gas cylinder.
The residual heat in-
dicator flashes even
though the appliance
has cooled down.
For safety reasons, the residual heat indicator flashes for approximately 30 minutes, even if
the burner was in operation for only a short time.
▶
Do not touch the burner while the residual heat indicator is flashing.
Longer power cut in the household. After the power cut, the residual heat indicator contin-
ues to flash.
▶
Do not touch the burner while the residual heat indicator is flashing.
Burner parts become
darker.
Natural oxidation of brass
▶
This is normal. This discolouration does not affect their usability.
Pan support is discol-
oured.
If cleaned in the dishwasher, the pan support may become discoloured.
▶
This is normal. This discolouration does not affect their usability.
