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Troubleshooting

12

3. ATTENTION!

On the burner parts, the controls and the aluminium
surfaces, the cleaning gel leads to damage.

Only use the cleaning gel on the pan supports
and stainless steel surfaces.

Apply the cleaning gel to the burnt-on dirt.

4.

If necessary, let the dirt soak overnight.

10.8 Keeping the ventilation openings clean

1.

Keep the ventilation openings clean.

2.

Do not cover the ventilation openings.

11  Troubleshooting

You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.

WARNING ‒ Risk of injury!

Improper repairs are dangerous.

Repairs to the appliance should only be carried out
by trained specialist staff.

If the appliance is defective, call Customer Service.

WARNING ‒ Risk of electric shock!

Incorrect repairs are dangerous.

Repairs to the appliance should only be carried out
by trained specialist staff.

Only use genuine spare parts when repairing the
appliance.

If the power cord of this appliance is damaged, it
must be replaced with a special connection cable,
which is available from the manufacturer or his Cus-
tomer Service.

11.1 Malfunctions

Fault

Cause and troubleshooting

There is a smell of
gas in the kitchen.

The gas cylinder connection is leaking.

1.

Ventilate the room.

2.

Check the gas cylinder connection.

The gas pipe to the appliance is leaking.

1.

Ventilate the room.

2.

Call the gas supplier.

The appliance is not
working.

The mains plug of the power cord is not plugged in.

Connect the appliance to the power supply.

The circuit breaker in the fuse box has tripped.

Check the circuit breaker in the fuse box.

There has been a power cut.

Check whether the lighting in your kitchen or other appliances are working.

The safety shut-off is activated.

1.

Turn the control knob to 0.

2.

Switch the appliance back on.

The burner does not
ignite.

There has been a power cut.

Light the burner with a match or lighter.

The appliance does not work in the event of a power cut.

The burner does not
ignite. The illuminated
ring is flashing or-
ange and white al-
ternately.

Power failure in the household: Following a power failure, the appliance will remain switched
off for safety reasons.

1.

Turn the control knob to 0.

2.

Switch the appliance back on as required.

The safety shut-off is activated.

1.

Turn the control knob to 0.

2.

Switch the appliance back on as required.

The burner parts are positioned incorrectly.

1.

Position the burner parts precisely and evenly.

2.

Ensure that the locking catches click into place in the recesses.

Burner parts are wet.

Carefully dry the burner parts.

Food remnants or dirt are located between the ignition plug and the burner.

Clean the space between the ignition plugs and burners.

Summary of Contents for VG415115F

Page 1: ...en Information for Use VG415115F VG415215 Built in gas hob Gaggenau...

Page 2: ...2 A A Wok burner 5 8 kW...

Page 3: ...by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inad equate experience and or knowledge provided that they are supervised or have been instructed on h...

Page 4: ...erials shattering Do not use hob covers When gas burners are in operation without any cookware placed on them they can build up a lot of heat The extractor hood above it may become damaged or catch fi...

Page 5: ...ulty unplug the mains plug or switch off the fuse in the fuse box Shut off the gas supply and call the after sales service Always have repairs carried out to the ap pliance and damaged gas lines repla...

Page 6: ...se less energy Choose a burner roughly the same size as your pan Centre the cookware on the hob Tip Cookware manufacturers often give the upper diameter of the saucepan It is often larger than the bas...

Page 7: ...ok Simmer setting 4 3 Indicator on the illuminated ring Each control knob is encircled by an illuminated ring with various display functions Display Name Off Appliance OFF Lights up Orange Appliance O...

Page 8: ...andle 36 cm diameter 6 litres height 10 cm 6 Before using for the first time Clean the appliance and accessories 6 1 Placing burner parts in their correct positions Place all of the burner parts in th...

Page 9: ...lity wok with a domed base A wok with a flat base is not stable on the wok ring and may overturn 8 Basic operation 8 1 Positioning wok burner parts You can find out how to correctly position the burne...

Page 10: ...cover Requirement The appliance cover is fitted 1 Allow the appliance to cool down 2 Turn over the pan support for the wok burner 3 Close the appliance cover 9 Cooking tips The values given in the re...

Page 11: ...ort with a kitchen towel 10 3 Cleaning the pan support in the dishwasher Clean the wok ring in the same way as the pan sup port WARNING Risk of burns The appliance becomes hot during operation Allow t...

Page 12: ...er connection is leaking 1 Ventilate the room 2 Check the gas cylinder connection The gas pipe to the appliance is leaking 1 Ventilate the room 2 Call the gas supplier The appliance is not working The...

Page 13: ...he burner flame is not uniform The burner parts are positioned incorrectly 1 Position the burner parts precisely and evenly 2 Ensure that the locking catches click into place in the recesses Openings...

Page 14: ...s up green for a few seconds and then yellow 5 Wait until the illuminated ring goes out 6 Deactivate demo mode within the next 3 minutes While the control knob is pushed in carry out the following ste...

Page 15: ...the market within the European Economic Area Note Under the terms of the manufacturer s warranty the use of Customer Service is free of charge Detailed information on the warranty period and terms of...

Page 16: ...4 81739 M nchen GERMANY www gaggenau com 9001798505 9001798505 en 021102 Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton...

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