21
Appliance self-test
Your appliance features an automatic self-test
program which indicates sources of faults that may be
repaired by customer service only.
Starting the appliance self-test
1.
Switch off the appliance with the On/Off
button
ÿ
and wait 5 minutes.
2.
Switch on the appliance with the On/Off
button
ÿ
.
3.
Within the first 10 seconds after switching on the
appliance, hold down the freezer section fast
button
h
for 3 to 5 seconds until an acoustic
signal sounds.
The self-test program starts. While the self-test is
running, a long audible signal sounds in the
meantime.
If 2 acoustic signals sound and the set temperature is
displayed after the self-test has ended, your appliance
is OK.
If 5 acoustic signals sound and the freezer section
fast button
h
flashes for 10 seconds after the self-
test has ended, there is a fault. Inform customer
service.
Ending the appliance self-test
When the program has ended, the appliance switches
over to normal operation.
Customer service
If required, we recommend that you have the door
hinges changed over by our customer service. You can
find out the costs for changing over the door hinges
from your customer service.
Before you call customer service, see the chapter
entitled “Rectifying minor faults yourself”.
After checking according to the chapter “Rectifying
minor faults yourself”, additional help can be
requested by calling the Gaggenau Customer
Interaction Center, 1-877-422-4436 (toll-free), from
anywhere in the USA.
In Canada contact your Gaggenau customer service
or call 1-877-422-4436.
Write down the following information about your
appliance so that you have it ready and can get better
assistance if you require support from customer
service.
Dealer’s name:
Address:
Telephone number:
Purchase date:
Model number:
FD number:
Serial number
Type
FD - Nr
E - Nr
