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FAQs

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41

FAQs

29  FAQs

This is where you can find an overview of the frequently asked questions regarding use, noises, cookware and clean-
ing.

29.1 Using the appliance

Question

Answer

Why can I not switch on the hob
and why is the Childproof
lock display lit?

¡

The Childproof lock function is switched on. You can find further information
about this function under 
→ 

"Childproof lock", Page 30

.

Why are the illuminated displays
flashing and why is a signal
sounding?

¡

Clean the surface of the control panel of any liquids or food residue. Remove
any objects that may cover the control panel.
You can find further information about deactivating the signal tone under 
→ 

"Basic settings", Page 33

.

The ventilation system does not
switch on even though the auto-
matic start is activated.

¡

Manually activate the ventilation system or check the configuration of the
automatic start. You can find additional information about this in the section
entitled 
→ 

"Basic settings", Page 33

.

The ventilation system runs with
too much or too little power in
sensor control mode.

¡

The sensor sensitivity for the ventilation system is incorrectly configured.
You can find additional information about this setting in 
→ 

"Basic settings", Page 33

.

The ventilation system continues
to run even though the cooking
zones have been switched off.

¡

Manually switch off the ventilation system.
You can find additional information about this setting in the section entitled .

The ventilation system switches
on even though the appliance is
switched off.

¡

The run-on function with sensor control setting is selected.
You can find additional information about this setting in 
→ 

"Basic settings", Page 33

.

The air intake is too weak.

¡

Ensure that the grease filter is clean.
To find out how to clean and replace the filter, refer to the section entitled 
→ 

"Cleaning and servicing", Page 37

.

29.2 Noise

Question

Answer

Why can I hear noises while I'm
cooking?

¡

Noises may be generated while using the hob depending on the base mater-
ial of the cookware. These noises are normal for induction technology. They
do not indicate that there is a fault.

What noises can occur and
what is the significance of the
noises?

¡

A deep humming noise similar to a transformer:

 Occurs when cooking at a

high power level. This noise disappears or becomes quieter when you re-
duce the power level.

¡

A quiet whistling noise:

 This can be heard when the cookware is empty.

This noise disappears when you add water or food to the cookware.

¡

Crackling:

 This noise occurs when the cookware is made from different mul-

tilayer materials, or if you use cookware of different sizes and different materi-
als. The loudness of the noise can vary depending on the quantity of food be-
ing cooked or the cooking method.

¡

Loud whistling noises:

 These may arise if you are operating two cooking

zones at the same time and at the maximum power level. These whistling
noises disappear or become quieter when you reduce the power level.

¡

Fan noises:

 The hob is equipped with a fan that switches on automatically at

high temperatures. The fan may also continue to run after you have switched
the hob off if the temperature measured is still too high.

Summary of Contents for CV2821 1 Series

Page 1: ...en Information for Use CV2821 1 FlexInduction hob with integrated ventilation system Gaggenau...

Page 2: ...2 A B 1 1 2 200 W 3 700 W 3 300 W 3 700 W 1 IEC 60335 2 6...

Page 3: ...pliances without plugs Damage caused by in correct connection is not covered under the warranty The appliance can only be used safely if it is correctly installed according to the safety in struction...

Page 4: ...water heaters obtain combustion air from the room in which they are installed and dis charge the exhaust gases into the open through an exhaust gas system e g a chim ney With the extractor hood switc...

Page 5: ...er use hob protective grilles Metal objects on the hob quickly become very hot Never place metal objects such as knives forks spoons and lids on the hob The ventilation grille will quickly become ex t...

Page 6: ...ur cookware Boiling pans dry may damage cookware or the appli ance Never place empty pans on a heated hotplate or al low to boil dry Incorrectly positioned cookware can cause the elec tronics to overh...

Page 7: ...nd with fewer operating noises Clean or replace the filters at regular intervals The effectiveness of the filter is retained Product Information according EU 66 2014 can be found on the attached appli...

Page 8: ...tion of the cookware base The material s from which the base of the cookware is made may affect the cooking result Cookware made of materials that distribute heat evenly in the pot such as saucepans w...

Page 9: ...oustic filter CA084010 Unducted air recirculation kit CA08201 Ducted air recirculation kit 60 cm work surface CA08206 Ducted air recirculation kit 70 cm work surface CA08207 Teppan Yaki made from mult...

Page 10: ...trol panel clean and dry Moisture re duces its effectiveness Do not place any cookware near the displays or touch fields The electronics may overheat Cooking zones You can find an overview of the diff...

Page 11: ...s on the display panel To be gin setting up the connection press 2 Set up Home Connect Home Connect Page 34 To exit the initial set up press any symbol TwistPad with twist knob 9 TwistPad with twist k...

Page 12: ...the cooking zone off again after 20 seconds If there are several pots and pans on the hob when the appliance is switched on the appliance only detects one item of cookware Requirement The hob is switc...

Page 13: ...fective way of re moving the kitchen fumes Always adjust the setting according to the current con ditions To eliminate strong cooking smells select a high fan setting Using tall items of cookware may...

Page 14: ...vapours The ventilation system then switches off automatically If the automatic function is activated with sensor con trolled run on in the basic settings the fan run on switches on automatically afte...

Page 15: ...teaming braising Rice with double the volume of water 2 5 3 5 15 30 Rice pudding2 2 3 30 40 Potatoes boiled in their skin 4 5 5 5 25 35 Boiled potatoes 4 5 5 5 15 30 Pasta1 6 7 6 10 Stew 3 5 4 5 120 1...

Page 16: ...es The Flex cooking zone consists of four inductors The inductors work independently of each other and only activate area of the hob that is covered by the cookware 11 1 Cookware positions for a singl...

Page 17: ...k whether the cookware is suitable for induction cooking If you move cookware on the cooking zone that is being used or lift it the hob starts an automatic search and the heat setting that was previou...

Page 18: ...hed on 1 Press a The preset heat settings light up in the cooking zone display a The cooking zones on the left hand side are linked 2 Set down a suitable item of cookware within 8 minutes a Once the c...

Page 19: ...he cooking time to 14 2 Short term timer You can use the short term timer to set a time of up to minutes and once this time has elapsed a signal tone sounds for 3 minutes The short term timer runs ind...

Page 20: ...a goes out a The cooking zone switches back to power level a The function is deactivated Notes In certain circumstances the booster function for pots may switch itself off automatically in order to p...

Page 21: ...unds when the empty pan has reached the optimum temperature for adding oil and for adding the food Notes Do not place a lid on the pan Otherwise the func tion is not activated correctly Use a splatter...

Page 22: ...available function settings for the frying sensor function Frying sensor func tion Temperature settings Cookware Availability Activation Frying with a little oil 1 2 3 4 5 All cooking zones 18 5 Swit...

Page 23: ...ood after the signal tone sounds 5 Cooking time per serving Fry one portion after the other 6 Add water after the signal tone As soon as the wa ter has boiled add the food 7 Add the food after the sig...

Page 24: ...cooking zone only continues heating for as long as this is necessary to maintain the temperature This saves energy Oil or fat do not overheat The temperature is continuously monitored This prevents t...

Page 25: ...the recommen ded time Set the temperature to 115 C Frying with a large amount of oil in the pan func tion Heat the oil with the lid on When the signal tone sounds remove the lid and add the food Set...

Page 26: ...conds of selecting the cook ing zone The battery in the cooking sensor is flat 4 If the connection cannot be established correctly due to a fault reset the cooking sensor Page 26 and repeat the connec...

Page 27: ...the cooking sensor function The following overview shows a selection of dishes and is arranged by food type The temperature and the cooking time depend on the amount the condition and the quality of t...

Page 28: ...atter3 170 4 8 Deep frying breaded mushrooms3 170 4 8 Deep frying mushrooms in beer batter3 170 4 8 1 Pre heat and cook with the lid on Add the food after the signal tone 2 Add the food right at the b...

Page 29: ...Poaching Rice pudding1 85 40 50 Porridge1 85 10 15 Chocolate pudding1 85 3 5 Boiling Compote2 100 15 25 Fry with a large amount of oil Deep frying jam filled doughnuts3 160 5 10 Deep frying doughnuts3...

Page 30: ...or cleaning purposes Remove the twist knob from the hob a A signal tone sounds a The indicator and the hob settings flash a The appliance stops heating a If a cooking timer is programmed this is pause...

Page 31: ...a new one If required you can purchase a set with five silic one patches from specialist retailers from our cus tomer service or on our official website www gag genau com by quoting the article number...

Page 32: ...in soapy water If the silicone patch comes loose use a new one 23 6 Cleaning Cooking sensor Clean with a damp cloth Do not place in the dish washer and do not get it wet When you are not using the co...

Page 33: ...o preset the heat setting for the professional cook ing function Preset values1 Left flexible zone Top right cooking zone Bottom right cooking zone Check cookware cooking results Not suitable Not perf...

Page 34: ...Connect app In networked standby mode the appliance requires a maximum of 2 W Hobs are not designed to be left unattended Al ways monitor the cooking process 25 1 Setting up the Home Connect app 1 Ins...

Page 35: ...r service Not authorised Authorised is only displayed if customer service is at tempting to connect to the hob You can end this at any time after granting access WiFi signal strength Not connected to...

Page 36: ...appliance identification consisting of appli ance codes as well as the MAC address of the in stalled Wi Fi communication module Security certificate of the Wi Fi communication mod ule to ensure a secu...

Page 37: ...atically You can find out how to do this in Basic settings Page 33 Cleaning and servicing 28 Cleaning and servicing To keep your appliance working efficiently for a long time it is important to clean...

Page 38: ...eramic 28 5 Changing the odour filter or acoustics filter Change the odour filter regularly Change the acoustics filters if they are dirty Note You can obtain odour filters or acoustics filters from s...

Page 39: ...lter Clean the grease filters regularly Never work with naked flames close to the appli ance e g flamb ing 1 Remove the ventilation grille 2 ATTENTION Falling grease filters may damage the hob below G...

Page 40: ...e dish washer When cleaning in the dishwasher the surface may become discoloured The discolouration does not affect its usability 28 8 Cleaning the overflow container The overflow container collects l...

Page 41: ...though the appliance is switched off The run on function with sensor control setting is selected You can find additional information about this setting in Basic settings Page 33 The air intake is too...

Page 42: ...asive cleaning products dishwater deter gent concentrated or scouring pads You can find more information about this under Cleaning and servicing Page 37 There is water in the cabinet un derneath the h...

Page 43: ...nce with the circuit diagram Electronics fault If the fault cannot be eliminated inform after sales service An audible signal sounds The control panel is damp or an object is covering it Dry the contr...

Page 44: ...does not light up Replace the 3 V CR2032 battery You can find additional information in Replacing the battery Page 31 If this does not solve the problem press and hold the symbol on the cooking senso...

Page 45: ...ating plate The rating plate is located on the underside of the ap pliance The rating plate can be found On the appliance certificate On the underside of the hob towards the front The product number E...

Page 46: ...of the characters before the slash in the product number E no which can be found on the rating plate Alternatively you can also find the model identifier in the first line of the UK Energy Label Name...

Page 47: ......

Page 48: ...4 81739 M nchen GERMANY www gaggenau com 9001832438 9001832438 en 040304 Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton...

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