Gaggenau BS47 112 Series, User Manual And Installation Instructions, Page: 34 / 64

en
Troubleshooting
34
Fault Cause and troubleshooting
The appliance does
not heat up; the dis-
play shows the sym-
bol for demo mode
​⁠.
The appliance is in demo mode.
▶
Deactivate the demo mode in the basic settings → Page 24 .
The appliance cannot
be started; the dis-
play shows a mes-
sage. No water at the appliance.
▶
Check the water connection.
The core temperature
probe is inserted; the
display shows 99 °C. Moisture on the core temperature probe plug or on the socket in the cooking compartment.
▶
Insert and remove the plug for the core temperature probe in the socket in the cooking
compartment several times.
The core temperature
probe is inserted, but
the display does not
show the core tem-
perature probe sym-
bol
​⁠.
Moisture on the socket in the cooking compartment.
▶
Insert and remove the plug for the core temperature probe in the socket in the cooking
compartment several times.
No steam is visible. Water vapour above 100 °C is not visible.
▶
This is normal.
No action required.
"Steam removal"
function does not
work. Steam removal is only possible if the temperature in the cooking compartment is below
130 °C.
▶
This is normal.
Powerful steam re-
lease at the top of the
door. You have changed the operating mode.
▶
This is normal.
No action required.
Powerful steam re-
lease at the side of
the door. The door seal is dirty or loose.
1.
Clean the door seal.
2. Insert the door seal into the groove.
Humming noise when
switching on. The drain pump starts running.
▶
Normal operating noise
No action required.
The appliance has been switched off for a few days. Automatic rinsing during initial use.
▶
Normal: Automatic rinsing during initial use.
No action required.
A whistling noise oc-
curs during heating. Noises may occur during steam generation.
▶
This is normal.
No action required.
A "plop" sound can
be heard during
cooking. Voltage expansion when the temperature difference is large.
▶
This is normal.
No action required.
Steaming is not pos-
sible. Build-up of limescale in the appliance. The appliance must be descaled to avoid damage to
the appliance.
▶
Start the descaling programme → Page 31 .
The appliance is no
longer producing
steam correctly. Build-up of limescale in the appliance.
▶
Start the descaling programme → Page 31 .
The lighting does not
work. The lighting is defective.
▶
Call the after-sales service.
→
"Customer Service", Page 56
The display shows
the error message
"Exx". An error occurred.
1.
If the display shows an error message, turn the function selector to ​⁠.
a
If the display no longer shows the error message, it was a one-off problem.
2.
If the display continues to show or repeatedly shows the error message, contact cus-
tomer service →
Page 56 and provide them with the error code.