Gaggenau BS47 112 Series, User Manual And Installation Instructions, Page: 33 / 64

Troubleshooting
en
33
17 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced with a special connection cable,
which is available from the manufacturer or his Cus-
tomer Service.
17.1 Malfunctions
Fault Cause and troubleshooting
The appliance is not
working. The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Operating error.
▶
Switch off the circuit-breaker for the appliance in the fuse box and switch it back on after
approx. 60 seconds.
The appliance does
not work. Display
shows "Appliance
locked. Descaling re-
quired." Build-up of limescale in the appliance.
▶
Start the descaling programme → Page 31 .
Despite descaling,
"Please descale" ap-
pears on the display. Build-up of limescale in the appliance, incorrect descaler used.
1.
Use the specified descaling tablets.
2. Start the descaling programme → Page 31 .
The appliance does
not start. The appliance door is not fully closed.
▶
Close the appliance door.
The appliance cannot
be started via the
Home Connect app. The appliance is not connected to the Home Connect app.
▶
Start the connection between the appliance and the Home Connect app.
→
"Setting up Home Connect", Page 22
The appliance is connected to the Home Connect app but the remote control function is not
activated.
▶
Activate the remote control function in the Home Connect settings.
→
"Home Connect settings", Page 22
The function selector is not located at the light position.
▶
Turn the function selector to the light position.
The appliance does
not work. The display
shows E182. The appliance does not receive water.
1.
Check the water tank. → Page 35
2.
If the display shows the error message again, contact customer service → Page 56 .
The appliance does
not work. The display
does not respond.
The display shows
the symbol for the
childproof lock ​⁠. Childproof lock is activated.
▶
Deactivate the childproof lock. → Page 17
The appliance auto-
matically switches off. Safety switch-off function: No operation for more than 12 hours.
1.
Press ​⁠ to confirm the message.
2.
Switch off the appliance.
3.
Implement the settings again.