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Troubleshooting

 en

11

3.

If the grease filter has been inserted incorrectly,
carefully push the lock forwards, remove the grease
filter and insert it correctly.

10.7 Cleaning grease filters manually

The grease filters filter the grease from the cooking va-
pour. Regularly cleaned grease filters guarantee a high
level of grease removal. We recommend cleaning the
grease filters every two months.

WARNING ‒ Risk of fire!

Fatty deposits in the grease filters may catch fire.

Clean the grease filters regularly.

Requirement:

 The grease filters have been removed. 

→ 

"Removing the grease filter", Page 10

1.

Observe the information regarding the cleaning
agents. 
→ 

"Cleaning products", Page 9

2.

Soak the grease filter in hot soapy water.
Use special grease solvent for stubborn dirt. You
can obtain grease solvents from customer service
or the online shop.

3.

Use a brush to clean the grease filters.

4.

Rinse the grease filters thoroughly.

5.

Allow the grease filters to drain.

10.8 Cleaning grease filters in the
dishwasher

The grease filters filter the grease from the cooking va-
pour. Regularly cleaned grease filters guarantee a high
level of grease removal. We recommend cleaning the
grease filters every two months.

WARNING ‒ Risk of fire!

Fatty deposits in the grease filters may catch fire.

Clean the grease filters regularly.

ATTENTION!

The grease filters may become damaged if they are
squeezed in the dishwasher.

Do not squeeze the grease filters.

Note: 

When cleaning the grease filter in the dish-

washer, light discolouration may occur. This discoloura-
tion has no effect on the performance of the metal
grease filters.

Requirement:

 The grease filters have been removed. 

→ 

"Removing the grease filter", Page 10

1.

Observe the information regarding the cleaning
agents. 
→ 

"Cleaning products", Page 9

2.

Place the grease filters loosely into the dishwasher.
Do not clean heavily soiled grease filters with
utensils.
Use special grease solvent for stubborn dirt. You
can obtain grease solvents from customer service
or the online shop.

3.

Start the dishwasher.
Select a temperature of no more than 70 °C.

4.

Allow the grease filters to drain.

11  Troubleshooting

You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.

WARNING ‒ Risk of injury!

Improper repairs are dangerous.

Repairs to the appliance should only be carried out
by trained specialist staff.

If the appliance is defective, call Customer Service.
→ 

"Customer Service", Page 12

WARNING ‒ Risk of electric shock!

Incorrect repairs are dangerous.

Repairs to the appliance should only be carried out
by trained specialist staff.

Only use genuine spare parts when repairing the
appliance.

If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.

11.1 Malfunctions

Fault

Cause and troubleshooting

The appliance is not
working.

The mains plug of the power cord is not plugged in.

Connect the appliance to the power supply.

The circuit breaker in the fuse box has tripped.

Check the circuit breaker in the fuse box.

There has been a power cut.

Check whether the lighting in your kitchen or other appliances are working.

Summary of Contents for AW 27

Page 1: ...en User manual and installation instructions AW25 AW27 Extractor hood Gaggenau...

Page 2: ...en suring that the appliance works perfectly at its installation location Only use this appliance For extracting cooking vapour in private households and in enclosed spaces in a domestic environment u...

Page 3: ...filters may catch fire Never operate the appliance without a grease filter Clean the grease filters regularly Never work with naked flames close to the appliance e g flamb ing Do not install the appl...

Page 4: ...e appliance If the power cord of this appliance is dam aged it must be replaced by trained spe cialist staff An ingress of moisture can cause an electric shock Before cleaning pull out the mains plug...

Page 5: ...sume any energy Clean or replace the filters at regular intervals The effectiveness of the filter is retained Put the cooking lid on The cooking vapours and condensation are re duced Only use the addi...

Page 6: ...ccessories When using it in circulating air mode set the operat ing mode 7 Basic operation 7 1 Switching on the appliance Press a The appliance starts at fan setting 2 7 2 Switching off the appliance...

Page 7: ...and open it carefully 7 16 Saturation indicator If the grease filters or odour filters are saturated cor responding symbols flash after the appliance is switched off Note You can set the saturation i...

Page 8: ...ogle Play logo are trademarks of Google LLC 2 Open the Home Connect app and scan the follow ing QR code 3 Follow the instructions in the Home Connect app 8 2 Resetting the connection To reset the save...

Page 9: ...iciently for a long time it is important to clean and maintain it carefully 10 1 Cleaning products You can obtain suitable cleaning products from after sales service or the online shop WARNING Risk of...

Page 10: ...oth and hot soapy water 3 Dry with a soft cloth 10 4 Cleaning the magnetic mounting bracket ATTENTION Magnetic mounting brackets may come loose due to improper cleaning Do not use any sharp or pointed...

Page 11: ...light discolouration may occur This discoloura tion has no effect on the performance of the metal grease filters Requirement The grease filters have been removed Removing the grease filter Page 10 1...

Page 12: ...btained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area Note Under the terms of the manufacture...

Page 13: ...t page for your appliance Hereby BSH Hausger te GmbH declares that the ap pliance with Home Connect functionality is in compli ance with relevant statutory requirements 1 A detailed Declaration of Con...

Page 14: ...n mode 16 2 Appliance dimensions You will find the dimensions of the appliance here 16 3 Safety clearances Comply with the safety clearances for the appliance For Australia and New Zealand the minimum...

Page 15: ...the ap pliance is operated exclusively in circulat ing air mode Risk of poisoning from flue gases being drawn back in If an extractor hood with an open flued heat production source is installed the po...

Page 16: ...appliance or the power cord is dam aged immediately unplug the power cord or switch off the fuse in the fuse box Call customer services Page 12 Incorrect repairs are dangerous Repairs to the applianc...

Page 17: ...r a wall The distance between the appliance and wall or high sided unit must be at least 50 mm The width of the extractor hood must correspond at least with the width of the hob To optimally detect th...

Page 18: ...as required 4 Tighten the safety screws When you install a flue cover install the bracket and hold it in place while screwing it in tight Piping Air extraction mode If you operate the appliance in ai...

Page 19: ...ining bracket for the flue duct to the wall 2 To separate the flue ducts remove the adhesive tape or the flue duct from the protective packaging 3 Remove any protective foil from both flue ducts 4 Use...

Page 20: ...4 81739 M nchen GERMANY www gaggenau com 9001640928 9001640928 en 030411 Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton...

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