WARRANTY & SERVICE RECORD
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FWE
REFRIGERATED "AIRSCREEN" SERIES
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FWE Operating Instructions | Refrigerated "AirScreen" Series
WARRANTY
FWE
REFRIGERATED "AIRSCREEN" SERIES
WARRANTY
(REGISTRATION)
Submit your Warranty & Manufacturer Registration online
(www.fwe.com/warranty). Scan the QR code to the right.
Warranty registration must be submitted within 30 days
of initial delivery to be valid.
SERVICE RECORD
Model Number: _____________________________________________
Serial Number: _____________________________________________
Date of Purchase: ___________________________________________
Notes: _____________________________________________________
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WARRANTY
(LIMITED 2 YEAR)
FWE / Food Warming Equipment Company, Inc.
(Seller) warrants to the original purchaser,
subject to the exceptions and conditions below, that FWE manufactured equipment shall be free from defects
in material or factory workmanship, under ordinary use for the purpose for which it is designed. The effective
warranty period is as follows:
PARTS:
Seller will furnish without charge to the original purchaser, FOB Sellers’ factory, replacement parts for
repairs to all new standard catalog products and factory custom / modified units, which in Seller’s sole judgment,
prove defective in materials or workmanship under normal and proper use with the reserved right to request
the return of any part claimed to be defective, prior to issuing replacement part or authorizing warranty service,
for a period of two (2) years from date of original shipment from Seller’s plant, except for equipment used in a
Correctional Environment / Facilities, which is warranted for a period of one (1) year from date of original shipment
from Seller’s plant.
LABOR:
Seller’s labor warranty shall be performed by a Seller-approved Service Agency who must contact
Seller to obtain a Warranty Service Authorization (WSA) number prior to performing any repairs. If service is
required during overtime periods, the difference between overtime and standard labor rates shall be paid by the
purchaser. Seller does not assume any responsibility for any charges not expressly authorized, incidental to the
repair or replacement of equipment covered by this warranty, nor charges exceeding, in Sellers sole judgment,
normal and customary amounts. Only approved travel charges will be allowed. Seller’s labor warranty shall be
from the date of original shipment date from Seller’s plant for a period of one (1) year, except for equipment used
in a
Correctional Environment / Facilities
which is warranted for a period of six (6) months.
This warranty is for normal usage and does not apply to any product or parts thereof that have been misused,
altered, or where Seller’s operating instructions or specific voltage is not observed; nor shall this warranty apply
to defective products or parts resulting from accident following date of original shipment, nor extend to or cover
removal, installation, re-installation or calibration, or service calls or cost of repairs undertaken by a customer.
This warranty is also subject to the following:
1.] Customer returning the warranty registration card, accompanying Sellers original
shipment, to Seller within thirty (30) days of receipt;
2.] Giving immediate notice of any allegedly defective part or product to Seller; and
3.] Customer, at Sellers request, returning said defective parts or product to Seller.
This is the sole warranty applicable to the merchandise. It is expressly understood that Seller’s liability hereunder
is limited to the repair or replacement, at Seller’s option, of products or parts, defective materials or workmanship
as provided above. Seller’s judgment as to the cause and nature of any defect will be final. Seller shall in no case
be responsible for special or consequential damages or any other obligation or liability with respect to products
sold by Seller.
This warranty, as stated above, applies to equipment installed in the Continental United States. FWE equipment
installed outside the Continental United States shall carry parts coverage only. All labor costs are approved on
a discretionary basis, based on like repairs in the Continental U.S. This warranty shall stand in whole or in part
as allowed by law. Any exclusion of a part of this warranty, as may be allowed by law, shall not void balance of
warranty.
This is a limited warranty pursuant to the Consumer Product Warranties Act, 15 U.S. Code. section 2303.
© 2021 Food Warming Equipment Co., Inc.