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RX900 S2

Operating Manual

Troubleshooting and tips

CAUTION!

Follow the safety instructions in the "Safety notes and Regulations"
manual and in chapter

"Important information" on page 39

If a fault occurs, attempt to resolve it using the measures described:

– in this chapter,
– in the documentation for the connected devices,
– in the help systems of the software used.

If you fail to correct the problem, proceed as follows:

Make a list of the steps performed and the circumstances that led to the fault.
Also make a list of any error messages that were displayed.

Switch off the server.

Contact our customer service team.

8.1

Power-on indicator remains unlit

The power-on indicator remains dark after you switch on your device.

Power cable incorrectly connected

Make sure that the power cable(s) is/are correctly connected to the server
and the grounded power outlet(s).

Power supply overloaded

Disconnect the server power plug(s) from the grounded power outlet(s).

Wait a few seconds before you plug it/them into the grounded power
outlet(s) again.

Switch on your server.

Summary of Contents for PRIMERGY RX900 S2

Page 1: ...Operating Manual English PRIMERGY RX900 S2 Server Operating Manual Edition June 2011 ...

Page 2: ...on mbH www cognitas de Copyright 2011 Fujitsu Technology Solutions GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes no liability for damages to third party copyrights or other rights ...

Page 3: ...e components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reached more quickly if for example the product is used in a hot environment The customer...

Page 4: ...mputer issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents which contain such technology should not be exported from Japan or transferred to n...

Page 5: ... Only for the Japanese market I Although described in this manual some sections do not apply to the Japanese market These options and routines include CSS Customer Self Service USB Flash Module UFM Replacing the lithium battery ...

Page 6: ...Operating Manual RX900 S2 ...

Page 7: ... 2 2 3 Hard disk drives and solid state drives 27 2 2 4 SAS RAID controllers an BBUs 27 2 2 5 Trusted Platform Module TPM 28 2 2 6 USB Flash Module UFM 28 2 2 7 Accessible drives 28 2 2 8 Power Supply Units PSUs 29 2 3 Server specification 30 3 Overview of the installation steps 37 4 Important information 39 4 1 Safety instructions 39 4 2 CE conformity 47 4 3 FCC Class A Compliance Statement 48 4 ...

Page 8: ...ntrol elements 78 6 1 1 3 Indicators on the control panel 79 6 1 1 4 Indicators on the accessible drives components 81 6 1 1 5 Indicators on the hot plug HDD SSD modules 82 6 1 2 Rear of server 83 6 1 2 1 Global Error indicator and CSS indicator 83 6 1 2 2 LAN indicators 85 6 1 2 3 Indicators on the hot plug power supply units 87 6 2 Switching the server on and off 88 6 3 Configuring the server 91...

Page 9: ... monitor screen 99 8 5 No screen display or display drifts 99 8 6 Incorrect date and time 100 8 7 Drives reported as dead when starting system 100 8 8 Added drive reported as defective 101 8 9 Error message on screen 101 9 CSS components 103 9 1 Hot plug power supply units 105 9 2 Hot plug fans 106 9 3 Hot plug HDD SSD modules 106 9 3 1 Handling HDD and SSD memory modules 108 9 3 2 HDD SSD module ...

Page 10: ...Operating Manual RX900 S2 Content ...

Page 11: ...aleability is beneficial for very large corporate databases Oracle Microsoft SQL Server MySQL DB2 and other and heavy load transactional processing applications where response time and throughput is paramount Likewise corporate SAP ERP Decision Support services and Business Intelligence solutions are centralized mission critical workloads where performance for time to results constitutes the busin...

Page 12: ...ing normally the PRIMERGY RX900 S2 Server Upgrade and Maintenance Manual provides information on maintenance procedures to bring the system back to normal operation 1 2 Documentation overview More information on your PRIMERGY RX900 S2 can be found in the following documents Quick Start Hardware PRIMERGY RX900 S2 leaflet はじめにお読みください PRIMERGY RX900 S2 for the Japanese market only included as a print...

Page 13: ...charge from the Internet The overview page showing the online documentation available on the Internet can be found using the URL for EMEA market http manuals ts fujitsu com The PRIMERGY server documentation can be accessed using the Industry standard servers navigation option For the Japanese market Please use the following URL to find the latest manual of the product http primeserver fujitsu com ...

Page 14: ...nu items Quotation marks indicate names of chapters and terms that are being emphasized Ê describes activities that must be performed in the order shown V CAUTION pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead to the loss of data I indicates additional information notes and tips ...

Page 15: ... fans For additional information on CSS components see chapter CSS components on page 103 For information on how to install and replace CSS components see PRIMERGY RX900 S2 Server Upgrade and Maintenance Manual CSS indicators on the control panel and on the back of the PRIMERGY server provide you with information if a CSS event arises For more information on the behavior of these indicators see ch...

Page 16: ... PCIe slots are located on the PCI Riser nine on the baseboard Four of the PCIe slots on the baseboard are PCIe hot plug slots An additional tenth PCIe slot on the baseboard is reserved for the Modular RAID controller Hard disk and solid state drives The server can be equipped with up to 8 HDD SSD modules Each HDD SSD module can accommodate a SAS SATA hard disk drive or solid state drive with a 2 ...

Page 17: ...g power supply units and supports a mains voltage of 200 VAC 240 VAC The minimum system configuration with 4 CPUMEMRs requires the installation of two power supply units in a 1 1 redundant configuration With more than 4 CPUMEMRs a minimum of 3 power supply unit is needed in a 2 1 redundant configuration If one power supply unit is defective the others guarantee unimpaired operation The faulty powe...

Page 18: ...sures continuous data integrity The memory modules support SDDC technology Chipkill which further increases the effectiveness of memory error monitoring and correction Memory modules can be protected against failure by intra CPU mirroring for 4 CPUMEMR configurations and inter CPU mirroring for 6 or 8 CPUMEMR configurations see Baseboard D3144 CPUMEMR D3145 PCIR D3146 for PRIMERGY RX900 S2 Technic...

Page 19: ... own Web server Secure communication SSH SSL Power Management for the managed server depending on its system status Power Consumption Management Connecting virtual drives as remote storage Text based and graphic console bypass Advanced Video Redirection Command Line Interface CLI Simple interactive or script based iRMC S2 configuration Customer Self Service CSS iRMC S2 s own user management Multi ...

Page 20: ...ctions Round the clock monitoring regardless of server status High performance graphical console bypass AVR protected by HTTPS SSL 128 bit Remote storage via USB Remote power on Wake on LAN Temperature monitoring of the CPU and DIMM memory modules and the surrounding area Detailed status and error reports for processors and main memory Watchdog timer for Automatic Server Reconfiguration and Restar...

Page 21: ...ime without opening the housing see ServerView Local Service Display documentation PRIMERGY diagnostics indicators guide you to faulty components such as power supply units fans expansion cards DIMM memory modules and HDD SSD modules The ServerView Update Manager supplied with the Fujitsu utilities supports a fast remote BIOS update via the LAN interface the BIOS can also be updated locally via US...

Page 22: ...19 You can also start the text based or graphic console bypass Advanced Video Redirection AVR and connect virtual drives as remote storage I The features of the iRMC S2 Advanced Video Redirection and Remote Storage are available as an option More information about the iRMC S2 can be found in the iRMC S2 integrated Remote Management Controller user s guide on the ServerView Suite DVD 2 under Indust...

Page 23: ...sion and ordering spare parts Use the ServerView Suite to plan hardware expansions for example due to capacity problems For more information see ServerView documentation on the following topics Administration and manageability Optimization and virtualization Maintenance For information on procedures to replace expand and upgrade hardware components see the PRIMERGY RX900 S2 Server Upgrade and Main...

Page 24: ... the server For the assignment of CPUMEMRs to PCIe slots see figure 1 For detailed information on main memory configuration rules see Baseboard D3144 CPUMEMR D3145 PCIR D3146 for PRIMERGY RX900 S2 Technical Manual Processors Each CPUMEMR has a socket for one Intel Xeon E7 8800 Westmere EX processor with up to 10 cores up to 130W You may only use processors of the same type all processors must have...

Page 25: ...memory modules are added At least four DIMM memory modules must be installed on CPUMEMR 1 and 2 CPUMEMRs 3 to 8 can be left empty ECC with memory scrubbing and the Single Device Data Correction SDDC function is standard There are two modes of operation for the main memory Independent Channel Mode Performance Mode recommended Mirrored Channel Mode For information on the population requirements for ...

Page 26: ...an expansion card check carefully whether this PCIe slot is supported with the CPUMEMR configuration of the individual server Figure 1 Assignment of CPUMEMRs to PCIe slots CPU 8 CPUMEMR 8 CPU 7 CPUMEMR 7 IOH 4 CPUMEMR 1 CPU 1 CPU 2 CPUMEMR 2 IOH 1 CPU 4 CPUMEMR 4 CPU 3 CPUMEMR 3 IOH 2 CPU 6 CPUMEMR 6 CPU 5 CPUMEMR 5 IOH 3 PCIe 17 PCIe 7 PCIe 8 PCIe 9 PCIe 10 PCIe 11 PCIe 12 PCIe 13 PCIe 14 PCIe 15...

Page 27: ... to lowest capacity 4 Hard disk drives with different rotation speeds are installed from highest to lowest speed 5 If drives using SAS bus technology and drives using SATA bus technology are to be installed drives using SAS bus technology are installed first 2 2 4 SAS RAID controllers an BBUs The RX900 S2 server can be configured with the following 8 port SAS RAID controllers Up to one Modular RAI...

Page 28: ...ckup of the TPM content according to the third party manufacturer s instructions Without this backup you will not be able to access your data if the TPM or the baseboard is faulty Inform your service team about the TPM activation before it takes any action if a prefailure event or an error was detected that requires service intervention Be prepared to provide them with your backup copies of the TP...

Page 29: ...her regions with lower single phase voltage two phases must be coupled and complete phase redundancy thus is not possible In the basic configuration the server is configured with two hot plug power supply units in 1 1 redundancy configuration supporting 4 CPUMEMR boards Three hot plug power supply units are needed to support more than 4 CPUMEMR boards in a 2 1 redundancy configuration One more hot...

Page 30: ...brook per CPUMEMR Processor quantity and type 4 8 x Intel Xeon processor E7 8800 product family Processor notes Basic configuration includes 4 CPU Memory Risers with 1 processor on each CPU Memory Riser Each expansion includes two additional CPUMEMRs All processors must be of the same type all processors must have the same frequency and cache size Memory slots 128 distributed on 8 CPU Memory Riser...

Page 31: ...supports max 1066 MHz memory clock speed 4 TB memory capacity will be possible with availability of 32 GB DIMM modules USB connectors 9x USB 2 0 3x front 4x rear 1x internal 1x UFM Graphics 15 pin 2x VGA 1x front 1x rear Serial 9 pin 1x serial RS 232 C LAN Ethernet RJ 45 6x Gbit s Ethernet 2x 10 Gbit s Ethernet Service LAN RJ45 1x dedicated service LAN port for iRMC S2 10 100 Mbit s Service LAN tr...

Page 32: ...VD Blu ray SATA Notes accessible drives All possible options described in relevant system configurator Number of fans 4 Fan configuration hot plug Fan notes 3 1 redundant configuration Operating buttons On off button NMI button Reset button Status LEDs front side System status orange yellow Identification blue Hard disks access green Power orange green Status LEDs rear side System status orange ye...

Page 33: ...weight may vary depending on configuration Rack mounting kit Rack mounting kit as option Noise emission Measured according to ISO 7779 and declared according to ISO9296 Sound pressure level at bystander position LpAm ISO 9296 57 5 dB A idle operating Sound power LWAd 1B 10dB 7 5 B idle operating Noise notes description at ambient temperature 23 C Operating ambient temperature 10 35 C Operating rel...

Page 34: ...ture Operation 3K2 10 C 35 C Transport 2K2 25 C 60 C Humidity 10 85 non condensing Power supply configuration Up to 4 hot plug power supply units Base unit equipped with 2 power supply units Redundancy concept only applicable for the mains voltage 200 240 V Basic configuration 1 1 redundancy AC redundancy available with a 1 1 or 2 2 redundant configuration Max output of single power supply 2000 W ...

Page 35: ...s EN 55022 class A FCC class A CNS 13438 class A VCCI class A AS NZS CISPR 22 class A GB 9254 class A GB 17625 ETSI EN 300 386 V1 3 1 Interference immunity EN 55024 EN 300386 Harmonic current EN 61000 3 2 Flicker EN 61000 3 3 CE marking to EU directives Low Voltage Directive 2006 95 EC product safety Electromagnetic compatibility 2004 108 EC Environmental conditions ETSI 300 019 2 3 Class 3 1 T3 1...

Page 36: ...36 Operating Manual RX900 S2 Functional overview ...

Page 37: ... Ê The server includes loose parts Keep these parts in a safe place They are designed to be used for installing optional components at a later time Ê Make sure that all manuals are available that are listed in section Documentation overview on page 12 print out the PDF files if required Ê Mount the server in the rack according to the instructions in section Installing removing the server in from t...

Page 38: ...r Installation and Deployment Configuration information can also be found in section Configuring the server and installing the operating system with the ServerView Installation Manager on page 92 Local configuration and installation with or without the ServerView Installation Manager Please follow the instructions in section Configuring the server and installing the operating system with the Serve...

Page 39: ...formed by technical specialists A technical specialist is a person who is trained to install the server including hardware and software Repairs to the device that do not relate to CSS failures shall be performed by service personnel Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability Any failure to observe the guidelines ...

Page 40: ...g that protects it from impacts and jolts Installation and operation V CAUTION This unit should not be operated in ambient temperatures above 35 C If the unit is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector the power supply s fuse protection must comply with the requirements for non industrial power supply networks for type A con...

Page 41: ...elded Ethernet cabling has to comply with EN 50173 and EN 50174 1 2 standards or ISO IEC 11801 standard respectively The minimum requirement is a Category 5 shielded cable for 10 100 Ethernet or a Category 5e cable for Gigabit Ethernet Route the cables in such a way that they do not create a potential hazard make sure no one can trip over them and that they cannot be damaged When connecting the se...

Page 42: ...warranty is void if the server is damaged during installation or replacement of system expansions Only set screen resolutions and refresh rates that are specified in the operating manual for the monitor Otherwise you may damage your monitor If you are in any doubt contact your sales outlet or customer service center Before installing removing internal options to from the server turn off the server...

Page 43: ...identical batteries or with a type recommended by the manufacturer see the technical manual for the baseboard Do not throw batteries into the trash can Batteries must be disposed of in accordance with local regulations concerning special waste Replace the lithium battery on the baseboard in accordance with the instructions in the technical manual for the baseboard and the Upgrade and Maintenance M...

Page 44: ...uipment damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck High humidity and airborne dust levels are to be avoided Electric shocks and or server failures may be caused by liquids such as water or metallic items such as paper clips entering a drive Shocks and vibrations are also to be avoided Do not insert any objects other than the ...

Page 45: ...e the CD DVD BD with a soft dry cloth then let it air dry Do not dry the CD DVD BD using devices such as a hair dryer To avoid dust damage and deformation keep the CD DVD BD in its case whenever it is not in use Do not store CDs DVDs BDs at high temperatures Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided I You can prevent damage from the optical drive and t...

Page 46: ...ays discharge static build up e g by touching a grounded object before working with such components Any devices or tools that are used must be free of electrostatic charge Wear a suitable grounding cable that connects you to the external chassis of the system unit Always hold components with ESDs at the edges or at the points marked green touch points Do not touch any connectors or conduction path...

Page 47: ...other documentation such as the technical manual documentation DVD close to the device All documentation must be included if the equipment is passed on to a third party 4 2 CE conformity The system complies with the requirements of the EC directives 2004 108 EC regarding Electromagnetic Compatibility and 2006 95 EC Low Voltage Directive This is indicated by the CE marking CE Communauté Européenne ...

Page 48: ...l interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver...

Page 49: ...protects it from impacts and jolts Do not unpack the server until it is at its installation location If you need to lift or transport the server ask other people to help you Due to the heavy weight at least two people and a suitable lifter are required to install remove the server in from the rack Never lift or carry the device by the handles on the front panel ...

Page 50: ... rack The technical manual is supplied with the corresponding rack When installing the rack make sure that the anti tilt mechanism is correctly fitted For safety reasons no more than one unit may be removed from the rack at any one time during installation and maintenance work If several units are simultaneously removed from the rack there is a risk that the rack could tip over The rack must be co...

Page 51: ...switched on should be switched off until they are needed as well as during long breaks and after completion of work Packaging information This packaging information doesn t apply to the Japanese market Do not throw away the packaging You may need it later for transporting the system If possible the equipment should only be transported in its original packaging Information on handling consumables P...

Page 52: ...d devices manual via your local Fujitsu branch or from our recycling center in Paderborn Fujitsu Technology Solutions Recycling Center D 33106 Paderborn Tel 49 5251 525 1410 Fax 49 5251 525 32 1410 The device must not be disposed of with domestic waste This device is labeled in compliance with European directive 2002 96 EC on waste electrical and electronic equipment WEEE This directive sets the f...

Page 53: ... and heat Make sure that the server is acclimatized for the time indicated in this table before putting it into operation In the table Acclimatization time the temperature difference refers to the difference between the operating environment temperature and the temperature to which the server was exposed previously outside transport or storage temperature Temperature difference C Minimum acclimati...

Page 54: ...ocation Ê Transport the server to the place where you want to set it up Ê Unpack all individual parts Keep the original packaging in case you want to transport the server again applies only to EMEA market Ê Check the delivery for any damage during transport Ê Check whether the items delivered match the details on the delivery note The product name and serial number of the product can be found on t...

Page 55: ... 2 1 Rack system requirements The rack systems from Fujitsu PRIMECENTER Rack DataCenter Rack and 19 inch standard rack for the Japanese market support the installation of PRIMERGY servers Installation in most current rack systems from other manufacturers 3rd party racks is also supported To accommodate the ventilation concept and ensure proper ventilation any unused areas in the rack must be seale...

Page 56: ...nt guide 3rd party racks Certain general conditions must be met Installation dimensions see the dimensions shown in figure 3 on page 57 1 Front of rack 2 Rear of rack A Rack depth comparison PRIMECENTER Rack 940 1000 1100 mm B Rack width comparison PRIMECENTER rack 700 mm C Clearance for 19 installation level C1 Front 19 installation level C2 Rear 19 installation level D Cable routing area cable a...

Page 57: ...RX900 S2 Operating Manual 57 Hardware installation Figure 3 Mechanical requirements 735 770 mm 100 mm 1 6mm ...

Page 58: ... adjusted to different rack depths No cable management support delivered with the mounting kit Climatic conditions An unobstructed air intake in the rack front and air discharge in the rear cover of the rack are essential for ventilation of the installed server In general the ventilation concept ensures that the necessary cooling is achieved by the horizontal self ventilation of the installed devi...

Page 59: ...unting kit For information on mounting of the rails in the 19 inch standard rack for the Japanese market please refer to the Rack mount guide General information regarding server installation in the rack is included in the technical manual for the appropriate rack For information on mounting of the server in the 19 inch standard rack for the Japanese market please refer to the Rack mount guide Pos...

Page 60: ...60 Operating Manual RX900 S2 Hardware installation Figure 4 Position of the server in the rack front support uprights 0 HU 7 HU 6 HU 5 HU 4 HU 3 HU 2 HU 1 HU 0 8 HU ...

Page 61: ...t uprights Ê Fit the cage nuts for securing the server in the corresponding catches on the right and left support uprights Upper cage nut 1st catch of the 8 HU Lower cage nut 3rd catch of the 1 HU Fitting the support bracket The supplied support bracket must be mounted flush with the underside of the device on the rear left support upright before the left rail can be mounted in the rack 0 HU 7 HU ...

Page 62: ...support bracket on the rear left support upright so that the screws will be placed as follows Upper screw 3rd catch of the 5 HU Lower screw 1st catch of the 3 HU The knobs on the support bracket will help you to adjust the position 1 Ê Secure the support bracket with two centering screws 2 0 2x 5 HU 2 HU ...

Page 63: ...he rail Ê Extend the threepart rail fully Ê Unlock the inner part of the rail by pressing the locking lever 1 Remove the inner part of the rail 2 Ê Repeat the steps with the second rail Installing the rail in the rack The figure 8 shows the positioning of the rail in the rack where A indicates the position of the cage nuts 0 ...

Page 64: ...e screws will be placed as follows Rear upper screw 3rd catch of the 3 HU Rear lower screw 1st catch of the 3 HU Front upper screw 2nd catch of the 4 HU Front lower screw 2nd catch of the 2 HU Ê Secure the outer part of the rail with four centering screws 2 3 Ê Fasten the screws B for adjusting the length of the rail Ê Repeat the above steps for the right hand rail with the front and rear right su...

Page 65: ...reparing the server Figure 9 Preparing the server Ê Place the inner parts of the rails on the sides of the server and secure them with four screws I Please note that the same type of rail is installed on the left and the right side of the server Therefore the locking lever is released as follows Left side oft the server Push upward Right side of the server Push downward ...

Page 66: ...ose as possible in front of the rack and lift it to the mounting position V CAUTION Due to the heavy weight a suitable lifter is required to lift the server to the mounting position Make sure that the lifter is locked into place before you start to mount the server Ê Insert the inner parts of the rails that are mounted on the server into the protruding middle parts until the rails engage 2 Ê Relea...

Page 67: ...ty racks for standard servers installation depth 714 785 mm without restrictions Ê Refer to the manual from the rack manufacturer for details of the mechanical installation and the climatic conditions V CAUTION When installing in 3rd party racks it must be ensured that an air flow from the front to the back of the rack is guaranteed Ê Fit the required original parts support bracket or cable manage...

Page 68: ...th installation depth smaller greater than 735 mm The rails can be used for installation depths of 714 785 mm The spring element of the rails is used to adjust the length as required Ê Secure the rails as described in Installing the rail in the rack on page 63 Ê Mount the server see Preparing the server on page 65 and Inserting the server on page 66 and route the cables as described in the origina...

Page 69: ... the server are a video connector 1 and three USB connectors 2 see figure 11 I Please use the video connector on the rear see figure 12 on page 70 to connect the main monitor Via this connector the default screen solution is read The video connector on the front can be used for temporary tasks When a monitor is connected to the front video connector the display output is switched from the rear to ...

Page 70: ...he data cable for the monitor into the video connector on the server Please use the video connector on the rear to connect the main monitor This connector is used to read the default screen solution The video connector on the front can be used for temporary tasks Ê Connect the power cable of the monitor to a grounded power outlet of the in house mains and or into the mains socket strip of the rack...

Page 71: ...V 50 60 Hz 28 14 A Each hot plug power supply unit can be replaced during operation without affecting the system functionality see Hot plug power supply units on page 105 The system can be configured to support True AC redundancy or non AC redundancy see table 3 I True AC redundancy is recommended for systems used for critical business applications This will result in the system to continue operat...

Page 72: ...out main connection according to IEC309 or outside of racks I 1 These additional installation requirements ONLY apply when 4 PSUs are connected to a high line voltages 220V or higher 2 These requirements DO NOT apply when PSUs are connected to low line voltages 200V OR if at least one PSU is connected into a separate AC source e g UPS V CAUTION These additional installation requirements are REQUIR...

Page 73: ...S or by USERS who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken and Access is through the use of a TOOL or lock and key or other means of security and is controlled by the authority responsible for the location 2 The building installation shall provide means for connection to protective earth Connection to protecti...

Page 74: ...ough the cable clamp and pull the cable clamp tight to secure the power cord 2 Now the insulated connector cannot be disconnected from the server accidentally I You can loosen the cable clamp by opening the small locking lever Ê Connect the power plug to a grounded power outlet in the in house power supply network or a power outlet of the socket strip in the rack see Technical manual for the rack ...

Page 75: ...ng cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from the properly grounded power outlets Ê Connect all cables to the server and peripherals Ê Plug all data communication cables into the utility sockets Ê Plug all power cords into the properly grounded power outlets Disconnecting cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from ...

Page 76: ...76 Operating Manual RX900 S2 Hardware installation ...

Page 77: ...nt information on page 39 6 1 Control elements and indicators 6 1 1 Front of server Figure 14 Front overall view Pos Component Pos Component 1 Hard disk drives max 8 dummy modules 5 Control panel for details see figure 15 2 ID card 6 Video connector 3 Local service display 7 Optical drive 4 USB connectors 0 1 2 4 5 3 ...

Page 78: ...number MAC addresses and DNS name in the Japanese market only the product name and the serial number 6 1 1 2 Control elements Pos Component Pos Component 1 ID indicator 6 Reset button 2 CSS indicator 7 NMI button 3 Global Error indicator 8 On Off button 4 Hard disk activity indicator 9 ID button 5 Power On indicator ID ID button ID indicator lights up blue on the front and on the rear of the serve...

Page 79: ...m the mains completely remove the power plug s RST Reset button Pressing the reset button reboots the system V CAUTION Risk of loss of data NMI NMI button V CAUTION Do not press Risk of loss of data The NMI button may only be used by service ID ID indicator blue Lights up blue when the system has been selected by pressing the ID button To deactivate press the button again Flashes blue when the BMC...

Page 80: ...w in the event of a power on delay CSS CSS indicator yellow Lights up yellow if a prefailure event was detected for a CSS component that can be fixed for reasons of precaution with the CSS concept Flashes yellow if an error was detected that can be fixed with the CSS concept Does not light up when the system is OK If the event is still acute after a power failure the indicator is activated after t...

Page 81: ... the server is located very high in the rack Further information on using the ServerView Local Service Display is provided in the Customer Self Service CSS manual Global Error indicator orange Lights up orange if a prefailure event has been detected that requires precautionary service intervention Flashes orange if an error was detected that requires service intervention Does not light up if there...

Page 82: ...see Hot plug HDD SSD modules on page 106 Pos Description 1 HDD SSD BUSY green Flashing HDD SSD in active phase drive active drive being accessed Does not light HDD SSD inactive drive inactive 2 HDD SSD FAULT orange Does not light no HDD SSD error Lights up HDD SSD Faulty or Rebuild Stopped drive defective needs replacing a rebuild process was stopped or the HDD SSD module is not correctly inserted...

Page 83: ...cept Does not light up when the system is OK If the event is still acute after a power failure the indicator is activated after the restart The indicator also lights up in standby mode For more information on the CSS concept see CSS components on page 103 2 ID indicator blue Lights up blue when the system has been selected by pressing the ID button To deactivate press the button again Flashes blue...

Page 84: ...ted that requires service intervention Does not light up if there is no critical event If the event is still acute after a power failure the indicator is activated after the restart The indicator also lights up in standby mode You can find more details on the indicated errors in the System Event Log SEL on the ServerView Local Service Panel in the ServerView Operations Manager or via the iRMC S2 s...

Page 85: ...ark no LAN connection exists Flashes green LAN transfer takes place 2 10 100 1000 LAN speed 1 GB system LAN Steady yellow signal LAN transfer rate of 1 Gbit s Steady green signal LAN transfer rate of 100 Mbit s Remains dark LAN transfer rate of 10 Mbit s 3 10G LAN link transfer 10 GB system LAN Steady green signal LAN connection exists Remains dark no LAN connection exists Flashes green LAN transf...

Page 86: ...sfer shared LAN Steady green signal LAN connection exists Remains dark no LAN connection exists Flashes green LAN transfer takes place 6 10 100 LAN speed management LAN Steady green signal LAN transfer rate of 100 Mbit s Remains dark LAN transfer rate of 10 Mbit s 7 Activity LAN link transfer management LAN Steady green signal LAN connection exists Remains dark no LAN connection exists Flashes gre...

Page 87: ...r supply unit should be replaced as soon as possible This can be done during operation see Hot plug power supply units on page 105 Pos Description 1 Indicator on hot plug power supply unit green yellow Flashes green when the server is switched off but mains voltage is present standby mode Lights up green when the server is switched on and functioning properly Lights up yellow in the event of a pow...

Page 88: ... operating environment the server may operate improperly damage data etc Furthermore Fujitsu cannot be held responsible for any related damage malfunction or loss of data etc Be sure to wait for 10 seconds or more after shutdown before turning the server on After having connected the power cables wait 40 seconds before pressing the On button Switching the server on The power on indicator see figur...

Page 89: ...Off button for at least four seconds and or send a corresponding control signal Other On Off options Besides the On Off button the server can be switched ON and OFF in the following ways Timer controlled switch on off Using the ServerView Operations Manager or iRMC S2 you can configure that the server is switched on off controlled by timer Wake up On LAN WOL The server is switched on by a command ...

Page 90: ...nate and Shutdown depending on the OS settings The default is Shutdown On this server functions corresponding to Stand by and Hibernate are supported as BIOS and hardware functions However some drivers and software installed in the server do not support these functions For this reason functions corresponding to Stand by and Hibernate are unavailable on this server When the operating mode is set to...

Page 91: ...vailable for IME configuration For further information refer to the Integrated RAID for SAS User s Guide on the ServerView Suite DVD 2 under Industry Standard Servers Expansion Cards Storage Adapters LSI RAID SCSI Controllers A separate utility is available to the controller for MegaRAID configuration For further information refer to the SAS Software User s Guide on the ServerView Suite DVD 2 unde...

Page 92: ...on of all leading server operating systems Wizard assisted creation of configuration files for unattended installation of several PRIMERGY servers with identical hardware configurations Installation of drivers and additional software I The software that can be installed depends on your server s hardware configuration This configuration is detected automatically I Descriptions of operating systems ...

Page 93: ...rver and installing the operating system without the ServerView Installation Manager Installing the operating system Ê Insert the CD DVD for the operating system you want to install Ê Reboot the server Ê Follow the instructions on screen and in the manual for the operating system ...

Page 94: ...gents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Ensure that the ventilation areas of the server and the monitor are clear Do not use any cleaning sprays including flammable types It may cause a device failure or a fire Clean the keyboard and the mouse with a disinfecting cloth Wipe the server and monitor casing with a dry cloth If particularly dirty use ...

Page 95: ...ess 7 2 BIOS Setup security functions The Security menu in BIOS Setup offers various options for protecting your data from unauthorized access By combining these options you can also achieve optimum protection for your system I For a detailed description of the Security menu and how to assign passwords see D3144 BIOS Setup Utility for PRIMERGY RX900 S2 manual ...

Page 96: ...96 Operating Manual RX900 S2 Property and data protection ...

Page 97: ... the steps performed and the circumstances that led to the fault Also make a list of any error messages that were displayed Ê Switch off the server Ê Contact our customer service team 8 1 Power on indicator remains unlit The power on indicator remains dark after you switch on your device Power cable incorrectly connected Ê Make sure that the power cable s is are correctly connected to the server a...

Page 98: ...riate password Brightness control is set to dark Ê Set the brightness control on the monitor to light For detailed information refer to the operating manual supplied with your monitor Power cable or monitor cable not connected Ê Switch off the monitor and the server Ê Check whether the power cable is properly connected to the monitor and to the grounded power outlet Ê Check whether the monitor cab...

Page 99: ...r the screen controller for details of how to set the correct horizontal frequency for your monitor and follow the procedure accordingly 8 5 No screen display or display drifts The wrong horizontal frequency or resolution has been selected for the monitor or for the application program Ê Find out which horizontal frequency your monitor screen supports You will find the horizontal frequency also kn...

Page 100: ...rite the system time in the default setting on shutdown If the date and time are still wrong after the server has been switched off and back on again replace the lithium battery for a description refer to the Baseboard D3144 CPUMEMR D3145 PCIR D3146 for PRIMERGY RX900 S2 Technical Manual or contact our customer service team 8 7 Drives reported as dead when starting system SAS RAID controller confi...

Page 101: ...ive using the corresponding utility Information is provided in the documentation for the RAID controller or Ê Remove and reinstall the drive while the system is switched ON If the hard disk drive continues to be shown as defective then replace it see Hot plug HDD SSD modules on page 106 8 9 Error message on screen The meaning of the error message is explained in the documentation for the relevant ...

Page 102: ...102 Operating Manual RX900 S2 Troubleshooting and tips ...

Page 103: ...test information on optional products provided for the RX900 S2 see the configurator of the server http ts fujitsu com products standard_servers rack primergy_rx900s2 html for the EMEA market http primeserver fujitsu com primergy system html for the Japanese market V CAUTION Do not disassemble the power supply unit Doing so may cause electric shock Do not damage or modify internal cables or device...

Page 104: ...ing components are considered to be CSS components Hot plug power supply units on page 105 Hot plug fans on page 106 Hot plug HDD SSD modules on page 106 The hot plug procedure increases the availability of system operation and guarantees a high degree of data integrity and failsafe performance In the RX900 S2 server the CPU and the memory modules are located on CPU Memory Riser CPUMEMR Expansion ...

Page 105: ...failure is reported by the CSS indicator lighting up on the front and rear of the server as well as by the indicator on the power supply unit in question see Indicators on the hot plug power supply units on page 87 The power supply unit failure is also displayed on the ServerView Local Service Display see the Customer Self Service CSS manual on the ServerView Suite DVD 2 V CAUTION Areas around the...

Page 106: ...an failure is also displayed on the ServerView Local Service Display see the Customer Self Service CSS manual on the ServerView Suite DVD 2 Figure 20 Indicators on the fan module 9 3 Hot plug HDD SSD modules The hard disk drives and solid state drives which can be ordered for the PRIMERGY RX900 S2 are supplied already mounted in an installation frame so that defective drives can be replaced and ne...

Page 107: ...RAID level can be found in the RAID controller documentation Do not touch the circuitry on boards or soldered parts Hold the metallic areas or the edges of the circuit boards Before removing the unit wait for about 30 seconds until the disk stops spinning completely When the hard disk solid state unit is starting up you may hear a resonant noise for a while but this does not mean a failure Dependi...

Page 108: ...tion of the hard disk drive solid state drive Observe the following rules to prevent such problems occurring Only store and transport HDD SSD modules within the limits stipulated in the specification When transporting HDD SSD modules even over short distances always use the original packaging ESD label Never expose HDD SSD modules to a temperature shock Avoid the formation of condensation inside a...

Page 109: ...D SSD module installation frame with hard disk drive solid state drive installed NOT DEFINED shows a hard disk drive Solid state drives are installed in the same installation frame 4 Indicators HDD SSD Busy LED green HDD SSD Fault LED orange For description see section Indicators on the hot plug HDD SSD modules on page 82 5 Handle for locking and unlocking the HDD SSD module 6 Button for locking a...

Page 110: ...110 Operating Manual RX900 S2 CSS components ...

Page 111: ...r 70 connecting cables 75 connection panel 69 connectors LAN 70 serial COM1 70 consumables 51 controllers add 25 controls ID button 78 on off button 78 reset button 78 cooling 17 correcting faults 97 CSS indicator 78 80 83 D data protection 95 data security 18 DataCenter rack installing server 59 requirements 55 date incorrect 100 delivery note 54 disconnecting cables 75 disposal devices 52 drive ...

Page 112: ...2 HDD module 106 acclimatization time 108 hot plug components fans 17 106 HDD modules 106 PCI slots 16 PSUs 105 I ID button 78 ID card 78 product name 54 78 serial number 54 78 ID indicator 78 79 83 IME 91 indicators CSS 78 80 83 DVD drive activity 81 Global Error 78 81 84 hard disk activity 78 80 HDD busy 82 HDD fault 82 ID 78 79 83 operating system shut down 80 operation 78 ServerView Local Serv...

Page 113: ... 29 power on indicator 78 80 does not light 97 Prefailure Detection and Analysis 18 PRIMECENTER Rack requirements 55 PRIMECENTER rack installing server 59 processor add 24 product name 54 78 property protection 95 PSU redundance 29 105 R rack installing server 55 removing server 55 requirements 55 RAID controller is not configured for this drive 101 RAID level 16 18 recycling devices 52 regulation...

Page 114: ...e 17 server management 20 ServerView Installation Manager 21 91 92 ServerView Local Service Display 81 ServerView Operations Manager 20 supported functions 20 ServerView Remote Management 21 service 21 service LAN connector 19 start up configuring the server 91 switching on the server 88 support 21 switch off time defining 89 switch on time defining 89 switching the server on off 88 system informa...

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