Fujitsu PRIMERGY RX600 S6 Operating Manual Download

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RX600 S6

Operating Manual

Troubleshooting and tips

7.9

Error message on screen

The meaning of the error message is explained in the documentation for the
relevant components and programs on the ServerView Suite DVD 2.

Summary of Contents for PRIMERGY RX600 S6

Page 1: ...Operating Manual English PRIMERGY RX600 S6 Server Operating Manual November 2011 ...

Page 2: ...entation mbH 2011 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 11933 001 fm Copyright 2011 Fujitsu Technology Solutions GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes...

Page 3: ...n the mouse and keyboard are limited life components Use of these components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reached more quickly if f...

Page 4: ...ice follows the guidelines of Voltage Dip Immunity of Personal Computer issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents which contain such...

Page 5: ...ing Manual Only for the Japanese market I Although described in this manual some sections do not apply to the Japanese market These options and routines include CSS Customer Self Service Replacing the lithium battery ...

Page 6: ...Operating Manual RX600 S6 cognitas Gesellschft für Technik Dokumentation mbH 2011 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 11933 001 fm ...

Page 7: ...Class A Compliance Statement 36 3 4 Transporting the server 37 3 5 Notes on installing the server in the rack 38 3 6 Environmental protection 39 4 Hardware installation 41 4 1 Unpacking the server 42 4 2 Rack installation removal of server 43 4 2 1 Rack system requirements 43 4 2 2 Mounting the server into the rack 46 4 3 Connecting devices to the server 47 4 4 Connecting the server to the mains 4...

Page 8: ...icators on the hot plug power supply units 67 5 2 Switching the server on and off 69 5 3 Configuring the server 72 5 3 1 Configuring the SAS SATA RAID controller card 72 5 3 2 Configuring the server and installing the operating system with the ServerView Installation Manager 73 5 3 3 Configuring the server and installing the operating system without the ServerView Installation Manager 74 5 4 Clean...

Page 9: ... hot plug expansion card 103 8 1 4 3 Removing a dummy module 106 8 1 4 4 Installing a hot plug expansion card 107 8 1 5 Hot plug memory boards 109 8 1 5 1 Identifying the defective memory 110 8 1 5 2 Removing the memory board in question 111 8 1 5 3 Removing a defective memory module 111 8 1 5 4 Installing a new memory module 113 8 1 5 5 Reinstalling the memory board in question 113 8 1 5 6 Adding...

Page 10: ...Operating Manual RX600 S6 Contents cognitas Gesellschft für Technik Dokumentation mbH 2011 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 11934 001 fm 9 Appendix server specification 129 ...

Page 11: ...nalysis PDA and Automatic Server Reconfiguration and Restart ASR R Security functions in the BIOS Setup and on the system board protect the data on the server against manipulation Additional security is provided by the lockable rack door The server occupies 4 height units HU in the rack 1 1 Concept and target groups for this manual This operating manual describes how to install set up and operate ...

Page 12: ... as a printed copy Quick Start Software Quick Installation Guide DVD booklet only included with the ServerView Suite as a printed copy Safety Notes and Regulations manual 安全上のご注意 for the Japanese market Warranty manual 保証書 for the Japanese market ServerView Suite Local Service Concept LSC manual Returning used devices manual and Service Desk leaflet サポートサービス for the Japanese market PRIMERGY RX600...

Page 13: ... page showing the online documentation available on the Internet can be found using the URL for EMEA market http manuals ts fujitsu com The PRIMERGY server documentation can be accessed using the Industry standard servers navigation option For the Japanese market Please refer to the following URL for the latest product manuals http primeserver fujitsu com primergy manual Before using the product p...

Page 14: ...ol panel and on the back of the PRIMERGY server provide you with information if a CSS event arises for more information on the behavior of these indicators see chapter Starting up and operation on page 57 and the ServerView Suite Local Service Concept LSC manual on the ServerView Suite DVD 2 Your server is equipped with a ServerView Local Service Display which enables you to identify the type of c...

Page 15: ...plane wirelessly This allows HDD SSD modules to be plugged in or pulled out easily The hard disk system is designed for SAS SATA with one channel for each hard disk drive If the server has the corresponding RAID configuration HDD SSD modules can also be replaced during operation SAS SATA controller card optionally with RAID controller The SAS SATA controller card for operating up to eight SAS SATA...

Page 16: ... A defective fan module can be replaced during operation for further details see Hot plug fans on page 91 High level of availability and data security When memory data is accessed 1 bit errors in the main memory are identified and automatically corrected with the ECC Error Correcting Code method The patented memory scrubbing function regularly starts up the EDC mechanism Error Detection Code and t...

Page 17: ...components The PDA Prefailure Detection and Analysis technology from Fujitsu analyzes and monitors all components that are critical for system reliability The SAS SATA controller card supports the RAID levels 0 1 1E 5 6 10 50 and 60 thus increasing system availability and reliability Additional reliability is provided by the hot plug HDD SSD modules fans and power supply units ...

Page 18: ... iRMC S2 include the following Browser access via iRMC S2 s own Web server Secure communication SSH SSL Power Management for the managed server depending on its system status Power Consumption Management Connecting virtual drives as remote storage Text based and graphic console bypass Advanced Video Redirection Command Line Interface CLI Simple interactive or script based iRMC S2 configuration Cus...

Page 19: ...lowing functions Round the clock monitoring regardless of server status High performance graphical console bypass AVR protected by HTTPS SSL 128 bit Remote storage via USB Remote power on Temperature monitoring of the CPU and the surrounding area Detailed status and error reports for processors and main memory Watchdog timer for Automatic Server Reconfiguration and Restart ASR R in the event of fa...

Page 20: ... that can be replaced without tools as well as for hot plug components that can be replaced or inserted during operation without the need for tools see also CSS components on page 85 You can use the ServerView Local Service Display on the front panel of the server to check the status of the key system components at any time without opening the housing Further information on ServerView Local Servic...

Page 21: ...ction in the total cost of ownership and an excellent return on investment for the remote management solution The administrator can access all system information and information from the sensors such as fan speeds or voltages via the iRMC S3 s Web interface see section iRMC S2 with integrated management LAN connector on page 18 You can also start the text based or graphic console bypass Advanced V...

Page 22: ...performed in the order shown V CAUTION pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead to the loss of data I indicates additional information notes and tips Rated voltage range 100 127 V 200 240 V Frequency 50 Hz 60 Hz Rated current basic configuration 3 1 A 240 V Max rated current 11 A 240 V Active power m...

Page 23: ...N 55022 class A FCC class A CNS 13438 class A VCCI class A AS NZS CISPR 22 class A GB 9254 class A GB 17625 ETSI EN 300 386 V1 3 1 Interference immunity EN 55024 EN 300386 Harmonic current EN 61000 3 2 Flicker EN 61000 3 3 CE marking to EU directives Low Voltage Directive 2006 95 EC product safety Electromagnetic compatibility 2004 108 EC Environmental conditions ETSI 300 019 2 3 Class 3 1 T3 1 No...

Page 24: ...depth rack 728 mm Height unit rack 4 U 19 rackmount Yes Mounting cable depth rack 100 mm 1000 mm rack recommended Weight minimum 32 kg maximum 46 kg actual weight may vary depending on configuration Rack integration kit rack integration kit as option Environment class 3K2 Environment class 2K2 EN 60721 IEC 721 Part 3 3 EN 60721 IEC 721 Part 3 2 Temperature Operation 3K2 10 C 35 C Transport 2K2 25 ...

Page 25: ... of server on page 43 Ê Wire the server Follow the instructions in the sections Connecting devices to the server on page 47 and Notes on connecting disconnecting cables on page 55 Ê Connect the server to the mains see section Connecting the server to the mains on page 49 Ê Familiarize yourself with the controls and indicators on the front and rear of the server see section Control elements and ind...

Page 26: ... configuration and installation with or without ServerStart see section Configuring the server and installing the operating system with the ServerView Installation Manager on page 73 or section Configuring the server and installing the operating system without the ServerView Installation Manager on page 74 I You will find more information on installing the server remotely or locally in the ServerV...

Page 27: ...formed by technical specialists A technical specialist is a person who is trained to install the server including hardware and software Repairs to the device that do not relate to CSS failures shall be performed by service personnel Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability Any failure to observe the guidelines ...

Page 28: ...nsport the server in the original packaging or in packaging that protects it from impacts and jolts Installation and operation V CAUTION This unit should not be operated in ambient temperatures above 35 C If the unit is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector the power supply s fuse protection must comply with the requiremen...

Page 29: ...elded Ethernet cabling has to comply with EN 50173 and EN 50174 1 2 standards or ISO IEC 11801 standard respectively The minimum requirement is a Category 5 shielded cable for 10 100 Ethernet or a Category 5e cable for Gigabit Ethernet Route the cables in such a way that they do not create a potential hazard make sure no one can trip over them and that they cannot be damaged When connecting the se...

Page 30: ...qualified personnel Exception CSS components can be replaced The warranty is void if the server is damaged during installation or replacement of system expansions Only set screen resolutions and refresh rates that are specified in the operating manual for the monitor Otherwise you may damage your monitor If you are in any doubt contact your sales outlet or customer service center Before installing...

Page 31: ... only be replaced with identical batteries or with a type recommended by the manufacturer see the technical manual for the system board Do not throw batteries into the trash can Batteries must be disposed of in accordance with local regulations concerning special waste Replace the lithium battery on the system board in accordance with the instructions in the technical manual for the system board A...

Page 32: ... CD DVD BD fragments can pierce the cover of the optical drive equipment damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck High humidity and airborne dust levels are to be avoided Electric shocks and or server failures may be caused by liquids such as water or metallic items such as paper clips entering a drive Shocks and vibrations...

Page 33: ...e the CD DVD BD with a soft dry cloth then let it air dry Do not dry the CD DVD BD using devices such as a hair dryer To avoid dust damage and deformation keep the CD DVD BD in its case whenever it is not in use Do not store CDs DVDs BDs at high temperatures Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided I You can prevent damage from the optical drive and t...

Page 34: ... before installing or removing components with ESDs You must always discharge static build up e g by touching a grounded object before working with such components Any devices or tools that are used must be free of electrostatic charge Wear a suitable grounding cable that connects you to the external chassis of the system unit Always hold components with ESDs at the edges or at the points marked g...

Page 35: ...other documentation such as the technical manual documentation DVD close to the device All documentation must be included if the equipment is passed on to a third party 3 2 CE conformity The system complies with the requirements of the EC directives 2004 108 EC regarding Electromagnetic Compatibility and 2006 95 EC Low Voltage Directive This is indicated by the CE marking CE Communauté Européenne ...

Page 36: ... in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into...

Page 37: ...port the server in its original packaging or in packaging that protects it from impacts and jolts Do not unpack the server until it is at its installation location If you need to lift or transport the server ask other people to help you Never lift or carry the device by the handles on the front panel ...

Page 38: ...ion chapter of the technical manual for the corresponding rack The technical manual is supplied with the corresponding rack When installing the rack make sure that the anti tilt mechanism is correctly fitted For safety reasons no more than one unit may be removed from the rack at any one time during installation and maintenance work If several units are simultaneously removed from the rack there i...

Page 39: ...switched on should be switched off until they are needed as well as during long breaks and after completion of work Packaging information This packaging information doesn t apply to the Japanese market Do not throw away the packaging You may need it later for transporting the system If possible the equipment should only be transported in its original packaging Information on handling consumables P...

Page 40: ...consumables within Europe can also be found in the Returning used devices manual via your local Fujitsu branch or from our recycling center in Paderborn Fujitsu Technology Solutions Recycling Center D 33106 Paderborn Tel 49 5251 525 1410 Fax 49 5251 525 32 1410 The device must not be disposed of with domestic waste This device is labeled in compliance with European directive 2002 96 EC on waste el...

Page 41: ... and heat Make sure that the server is acclimatized for the time indicated in this table before putting it into operation In the table Acclimatization time the temperature difference refers to the difference between the operating environment temperature and the temperature to which the server was exposed previously outside transport or storage temperature Temperature difference C Minimum acclimati...

Page 42: ...ack the server until it is at its installation location Ê Transport the server to the place where you want to set it up Ê Unpack all individual parts Keep the original packaging in case you want to transport the server again applies only to EMEA market Ê Check the delivery for any damage during transport Ê Check whether the items delivered match the details on the delivery note The product name an...

Page 43: ... Fujitsu PRIMECENTER Rack DataCenter Rack and 19 inch standard rack for the Japanese market support the installation of PRIMERGY servers Installation in most current rack systems from other manufacturers 3rd party racks is also supported To accommodate the ventilation concept and ensure proper ventilation any unused areas in the rack must be sealed using dummy covers The power is supplied via the ...

Page 44: ...lease refer to the Rack system structure guide refer to http primeserver fujitsu com primergy peripheral rack 3rd party racks Certain general conditions must be met Installation dimensions see the dimensions shown in figure 2 on page 45 1 Front of rack 2 Rear of rack A Rack depth comparison PRIMECENTER Rack 940 1000 1100 mm B Rack width comparison PRIMECENTER rack 700 mm C Clearance for 19 install...

Page 45: ...RX600 S6 Operating Manual 45 Hardware installation Figure 2 Mechanical requirements 735 770 mm 100 mm 1 6mm ...

Page 46: ...upport delivered with the mounting kit Climatic conditions An unobstructed air intake in the rack front and air discharge in the rear cover of the rack are essential for ventilation of the installed server In general the ventilation concept ensures that the necessary cooling is achieved by the horizontal self ventilation of the installed devices air flow from the front to the rear Power supply For...

Page 47: ...ards installed e g optional SAS connector I Some of the devices that can be connected may require special software e g drivers see the documentation for the connected device Figure 3 Connectors on the front On the front of the server are a video connector 1 and three USB connectors 2 I The two video connectors on the front and rear see figure 4 on page 48 can only be used alternatively the connect...

Page 48: ...d peripherals I Connect keyboard and mouse via USB There are no separate PS 2 connectors for them Connecting the monitor Ê Plug the data cable for the monitor into the video connector on the server Alternatively the video connector at the front or the rear of the server can be used Ê Connect the power cord of the monitor to a grounded mains outlet of the in house mains and or into the mains socket...

Page 49: ...d hot swappable see Hot plug power supply units on page 87 The system can be configured to support True AC redundancy or non AC redundancy I True AC redundancy is recommended for systems used for critical business applications This will result in the system to continue operation during a power failure as the redundant part of the subsystem is plugged into a separate AC source e g uninterruptable p...

Page 50: ... power supply modules are capable of handling the maximum power requirements for a fully configured PRIMERGY RX600 S6 server system which include the following Four processors 1024 GB of memory Eleven PCIe add in cards including the SAS SATA RAID controller card Eight hard disk drives and or solid state disks One optical drive One tape drive The hot swap feature allows the user to replace a failed...

Page 51: ...ck manuals Number of power supply modules installed AC redundant systems requires 2 AC sources AC non redundant systems connected to 1 AC source Max DC loading to support AC redundancy Installation requirements Max DC loading for AC non redundant systems Installation requirements 2 830W 2 PSUs connected to mains 1 1 1580W 2 PSUs connected to mains 1 1 3 N A N A 2320W 3 PSUs connected to mains 2 1 ...

Page 52: ...room or a RESTRICTED ACCESS LOCATION Definition of RESTRICTED ACCESS LOCATION is a location for equipment where both of the following apply Access can only be gained by SERVICE PERSONS or by USERS who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken and Access is through the use of a TOOL or lock and key or other mean...

Page 53: ...lation Figure 5 Installing a protective earth conductor Ê Loosen the first nut and remove it 1 Ê Plug the protective earth conductor onto the bolt 2 Ê Replace the nut and tighten it 3 photo shows installation of a protective earth conductor 1 2 3 ...

Page 54: ...rs cannot be disconnected from the server accidentally Figure 6 Cable clamps to secure the power cords Ê Thread the cable through the cable clamp as shown in figure 6 Ê Pull the cable clamp tight to secure the power cord Now the insulated connector cannot be disconnected from the server accidentally I You can loosen the cable clamp by opening the small locking lever Ê Connect the mains plug to a g...

Page 55: ... cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from the properly grounded power outlets Ê Connect all cables to the server and peripherals Ê Plug all data communication cables into the utility sockets Ê Plug all power cords into the properly grounded power outlets Disconnecting cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from th...

Page 56: ...56 Operating Manual RX600 S6 Hardware installation cognitas Gesellschft für Technik Dokumentation mbH 2011 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 11938 001 fm ...

Page 57: ... Control elements and indicators 5 1 1 Front of server Figure 7 Front overall view 1 ID card 5 Video connector 2 ServerView Local Service Display 6 3x USB connector 3 Optical drive activity indicator 7 HDD SSD indicators 4 Control panel for details see page 58 8 Tape drive dummy cover optional place for a tape drive 0 1 2 3 4 5 6 0 1 2 5 4 3 6 7 ...

Page 58: ...panel ID card You can pull out the ID card see figure 7 on page 57 as far as it will go and push it back in again The ID card contains various system information such as the product name serial number order number MAC addresses and DNS name in the Japanese market only the product name and the serial number 1 ID indicator 6 Reset button 2 CSS indicator 7 NMI button 3 Global Error indicator 8 On Off...

Page 59: ...ed on again by pressing the On Off button When the system is operating pressing the On Off button will switch off the system V CAUTION Risk of loss of data I The On Off button does not disconnect the server from the mains voltage To disconnect from the mains completely remove the power plug s RST Reset button Pressing the reset button reboots the system V CAUTION Risk of loss of data NMI NMI butto...

Page 60: ...or less than one second when the server is switched ON Lights up orange when the server is in shutdown mode operating system shutdown or is switched off Lights up yellow during power on delay CSS CSS indicator yellow Lights up yellow if a prefailure event was detected for a CSS component that you can fix yourself for reasons of precaution with the CSS concept Flashes yellow if an error was detecte...

Page 61: ...the server is located very high in the rack Further information on using the ServerView Local Service Display is provided in the Customer Self Service CSS manual Global Error indicator orange Lights up orange if a prefailure event has been detected that requires precautionary service intervention Flashes orange if an error was detected that requires service intervention Does not light up if there ...

Page 62: ...or the drive should be replaced as soon as possible This can be done during operation see Hot plug HDD SSD modules on page 94 1 HDD SSD BUSY green Lights up HDD SSD in active phase drive active drive being accessed Does not light HDD SSD inactive drive inactive 2 HDD SSD FAULT orange Does not light no HDD SSD error Lights up HDD SSD Faulty or Rebuild Stopped drive defective needs replacing a rebui...

Page 63: ...ected for a CSS component that you can fix yourself for reasons of precaution with the CSS concept Flashes yellow if an error was detected that you can fix yourself with the CSS concept Does not light up when the system is OK If the event is still acute after a power failure the indicator is activated after the restart The indicator also lights up in standby mode For more information on the CSS co...

Page 64: ... precautionary service intervention Flashes orange if an error was detected that requires service intervention Does not light up if there is no critical event If the event is still acute after a power failure the indicator is activated after the restart The indicator also lights up in standby mode You can find more details on the indicated errors in the System Event Log SEL on the ServerView Local...

Page 65: ...ator blue Lights up blue when the system has been selected by pressing the ID button To deactivate press the ID button again The ID indicator can also be activated via the ServerView Operations Manager and the iRMC S2 Web interface and its status reported to the ServerView Operations Manager and the iRMC S2 2 ID button 0 ...

Page 66: ...the event of a LAN transfer rate of 1 Gbit s Steady green signal in the event of a LAN transfer rate of 100 Mbit s Remains dark in the event of a LAN transfer rate of 10 Mbit s 2 LAN link transfer system LAN shared LAN Steady green signal when a LAN connection exists Remains dark when no LAN connection exists Flashes green when LAN transfer takes place 3 LAN speed management LAN Steady green signa...

Page 67: ...LAN connection exists Flashes green when LAN transfer takes place 1 DC power redundancy indicator Lights up green when PSU is running Flashes green when PSU is in cold redundancy mode 2 PSU failure and warnings indicator Lights up amber in case of a critical event PSU shutdown Flashes amber in case of a warning event operation continue 3 AC power supply input status indicator Lights up green if AC...

Page 68: ... tim_app tim_local work PICHOL OBJ_DOKU 11939 001 fm In normal server operation LED 1 and 3 light up permanently LED 2 does not light up As soon as LED 2 indicates a fault by lighting up the affected power supply unit should be replaced as soon as possible This can be done during operation see Hot plug power supply units on page 87 ...

Page 69: ...ing environment the server may operate improperly damage data etc Furthermore Fujitsu cannot be held responsible for any related damage malfunction or loss of data etc Be sure to wait for 10 seconds or more after shutdown before turning the server on After connecting the power cords press the On Off button after it passes for more than 10 seconds Switching the server on The power on indicator see ...

Page 70: ... not switch the server off automatically press the On Off button for at least four seconds and or send a corresponding control signal Other On Off options Besides the On Off button the server can be switched ON and OFF in the following ways Timer controlled switch on off Using the ServerView Operations Manager or iRMC S2 you can configure that the server is switched on off controlled by timer Ring...

Page 71: ...nate and Shutdown depending on the OS settings The default is Shutdown On this server functions corresponding to Stand by and Hibernate are supported as BIOS and hardware functions However some drivers and software installed in the server do not support these functions For this reason functions corresponding to Stand by and Hibernate are unavailable on this server When the operating mode is set to...

Page 72: ...ontroller either before or during installation with the ServerView Installation Manager Using the ServerView Installation Manager is recommended I A separate utility is available to the controller for MegaRAID configuration For further information refer to the SAS Software User s Guide on the ServerView Suite DVD 2 under Industry Standard Servers Expansion Cards Storage Adapters LSI Configuration ...

Page 73: ...on of all leading server operating systems Wizard assisted creation of configuration files for unattended installation of several PRIMERGY servers with identical hardware configurations Installation of drivers and additional software I The software that can be installed depends on your server s hardware configuration This configuration is detected automatically I Descriptions of operating systems ...

Page 74: ...ocal work PICHOL OBJ_DOKU 11939 001 fm 5 3 3 Configuring the server and installing the operating system without the ServerView Installation Manager Installing the operating system Ê Insert the CD DVD BD for the operating system you want to install Ê Reboot the server Ê Follow the instructions on screen and in the manual for the operating system ...

Page 75: ...gents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Ensure that the ventilation areas of the server and the monitor are clear Do not use any cleaning sprays including flammable types It may cause a device failure or a fire Clean the keyboard and the mouse with a disinfecting cloth Wipe the server and monitor casing with a dry cloth If particularly dirty use ...

Page 76: ...76 Operating Manual RX600 S6 Starting up and operation cognitas Gesellschft für Technik Dokumentation mbH 2011 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 11939 001 fm ...

Page 77: ... The Security menu in BIOS Setup offers various options for protecting your data from unauthorized access For example you can assign passwords for users and administrators By combining these options you can achieve optimum protection for your system I A detailed description of the Security menu and how to assign passwords can be found in the BIOS Setup documentation on the ServerView Suite DVD 2 ...

Page 78: ...78 Operating Manual RX600 S6 Property and data protection cognitas Gesellschft für Technik Dokumentation mbH 2011 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 11940 001 fm ...

Page 79: ...eps performed and the circumstances that led to the fault Also make a list of any error messages that were displayed Ê Switch off the server Ê Contact our customer service team 7 1 Power on indicator remains unlit The power on indicator remains dark after the server has been connected to mains Power cable incorrectly connected Ê Make sure that the power cable s is are correctly connected to the se...

Page 80: ... dark Ê Set the brightness control on the monitor to light For detailed information refer to the operating manual supplied with your monitor Power cable or monitor cable not connected Ê Switch off the monitor and the server Ê Check whether the power cable is properly connected to the monitor and to the grounded power outlet Ê Check whether the monitor cable is properly connected to the server and ...

Page 81: ...r the screen controller for details of how to set the correct horizontal frequency for your monitor and follow the procedure accordingly 7 5 No screen display or display drifts The wrong horizontal frequency or resolution has been selected for the monitor or for the application program Ê Find out which horizontal frequency your monitor screen supports You will find the horizontal frequency also kn...

Page 82: ...e the lithium battery for a description refer to the System Board D3141 for PRIMERGY RX600 S6 Technical Manual or contact our customer service team 7 7 Drives reported as dead when starting system RAID controller configuration incorrect Ê Check and correct the settings for the drives using the RAID controller utility Further information is provided in the manual for the RAID controller 7 8 Added d...

Page 83: ...Operating Manual 83 Troubleshooting and tips 7 9 Error message on screen The meaning of the error message is explained in the documentation for the relevant components and programs on the ServerView Suite DVD 2 ...

Page 84: ...84 Operating Manual RX600 S6 Troubleshooting and tips cognitas Gesellschft für Technik Dokumentation mbH 2011 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 11941 001 fm ...

Page 85: ...use a device failure fire or electric shock Devices inside the server remain hot after shutdown Wait for a while after shutdown before installing or removing internal options The circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity Before handling them first touch a metal part of the server to discharge static electricity from your body Do not ...

Page 86: ...ans see page 91 Hot plug HDD SSD modules see page 94 Hot plug memory boards see page 109 Expansion cards in hot plug PCIe slots slots 6 7 only see page 101 You can expand or replace the hot plug components during operation Non hot plug components Expansion cards in non hot plug slots see page 117 These components can be changed by you in the event of an error Expansions and upgrades may only be ca...

Page 87: ...it fails the other unit ensures that the operation can continue uninterrupted The defective power supply unit can be replaced during operation hot plug V CAUTION Areas around the power supply unit may remain extremely hot after shutdown Wait for a while after shutdown before removing the power supply unit When installing the power supply unit be sure to confirm that the connector of the PSU is not...

Page 88: ...m the cable clamp You can losen the cable clamp by opening the small locking lever Ê Remove the power cord from the installed power supply unit Ê Press the green release lever 1 and pull out the power supply unit in the direction of the arrow 2 Grip the handle while pulling the power supply V CAUTION Release your hands from lever 1 as soon as the power supply unit has been pulled out a few centime...

Page 89: ...rything is functioning correctly the green LEDs 1 and 3 see Indicators on the hot plug power supply units on page 67 at the rear of the power supply unit will now light up 8 1 1 2 Adding a hot plug power supply unit Figure 15 Removing a PSU dummy module Ê Remove the PSU dummy module as follows 1 Press the two metal clips together see arrows 1 in figure above 2 Pull the PSU dummy module out of its ...

Page 90: ... 001 fm Ê Thread the cable through the cable clamp see figure 6 on page 54 Ê Pull the cable clamp tight to secure the power cord Ê Connect the newly installed power supply unit to the mains If everything is functioning correctly the green LEDs 1 and 3 see Indicators on the hot plug power supply units on page 67 at the rear of the power supply unit will now light up ...

Page 91: ... on the front and rear of the server as well as by the indicator on the fan module in question The fan failure is also displayed on the ServerView Local Service Display see the Customer Self Service CSS manual on the ServerView Suite DVD 2 Identifying the defective CSS component Ê Open the server see Opening Closing the server on page 125 The defective fan is identified from the indicator on each ...

Page 92: ... module out of the housing see figure 17 V CAUTION Never leave the fan module slot empty for more than two minutes during operation Otherwise excessive temperatures could damage system components Ê Insert the new fan module in the empty slot until it clicks into place To make sure the fan has engaged press again The new fan module is tested by Server Management The LED then either does not light a...

Page 93: ...er on page 125 Ê Insert the new fan modules in the empty slots until they engage To make sure the fan has engaged press again The new fan module is tested by Server Management The LED then either does not light at all fan is OK or lights up fan is not ok Ê Close the server see Opening Closing the server on page 125 ...

Page 94: ... only possible in conjunction with a corresponding RAID configuration Further information about the RAID configuration or RAID level can be found in the RAID controller documentation Do not touch the circuitry on boards or soldered parts Hold the metallic areas or the edges of the circuit boards Before removing the unit wait for about 30 seconds until the disk stops spinning completely When the ha...

Page 95: ...r to total corruption of the drive Observe the following rules to prevent such problems occurring Only store and transport HDD SSD modules within the limits stipulated in the specification When transporting HDD SSD modules even over short distances always use the original packaging ESD label Never expose HDD SSD modules to a temperature shock Avoid the formation of condensation inside and on the o...

Page 96: ... module Figure 18 2 5 inch HDD module and dummy module 1 Dummy module 2 Tabs for unlocking the dummy module 3 HDD SSD module installation frame with hard disk drive or solid state disk installed 4 Indicators HDD SSD Busy LED green HDD SSD Fault LED orange For description see section Indicators on the hot plug HDD SSD modules on page 62 5 Handle for locking and unlocking the HDD SSD module 6 Button...

Page 97: ...ntil the locking mechanism disengages 1 Ê Pull the dummy module out of the bay 2 To install a dummy module follow the same procedure in reverse order V CAUTION Store the dummy module in a safe place If you have removed an HDD SSD module and do not install a new one in its place put the dummy module back in its place for cooling to comply with EMC regulations regulations regarding electromagnetic c...

Page 98: ...l work PICHOL OBJ_DOKU 11942 001 fm 8 1 3 3 Installing the HDD SSD module Figure 20 Unlocking the 2 5 inch HDD SSD module Ê Release the locking mechanism as follows 1 Press the two green tabs of the locking lever together 1 2 Push the handle of the HDD SSD module fully in the direction of the arrow 2 The HDD SSD module is now unlocked 0 ...

Page 99: ...ponding HDD SSD modules see Indicators on the hot plug HDD SSD modules on page 62 Under no circumstances should you remove an HDD SSD module while the system is in operation if you are not sure that the hard disk drive or solid state disk is operated by a RAID controller and belongs to a disk array that is operating in RAID level 1 1E 10 5 50 6 or 60 An HDD SSD module can only be replaced during o...

Page 100: ...ule on page 98 Ê Pull the HDD SSD module out a few centimeters Ê Wait for at least 60 seconds I This period is necessary for the RAID controller to recognize that an HDD SSD module has been removed and for the hard disk drive to come to a stop Ê Pull the HDD SSD module out completely Ê Install the new HDD SSD module as described in Installing the HDD SSD module on page 98 V CAUTION If you have rem...

Page 101: ...moval tool Please observe the safety information in chapter Important information on page 27 The following operations are possible during operation Replacement of expansion cards see Removing a hot plug expansion card on page 103 and Installing a hot plug expansion card on page 107 I Only expansion cards of the same type and with the same settings may be exchanged If the expansion cards do not mat...

Page 102: ...nctionality I Only slots 6 and 7 are hot plug slots These slots are marked with a hot plug label see arrows in figure 22 Item Slot Description 1 10 PCIe slot 10 2 9 PCIe slot 9 3 8 PCIe slot 8 4 7 PCIe slot 7 hot plug 5 6 PCIe slot 6 hot plug 6 5 PCIe slot 5 7 4 PCIe slot 4 8 3 PCIe slot 3 9 2 PCIe slot 2 10 1 PCIe slot 1 11 Dedicated slot for I O riser board 12 Dedicated slot for SAS controller c...

Page 103: ...stem board must be replaced see the System Board D3141 for PRIMERGY RX600 S6 Technical Manual for details 8 1 4 2 Removing a hot plug expansion card Ê If required by the operating system start the PCI hot plug software You will find information about this in the readme file on the ServerView Suite DVD 2 Figure 23 Deactivating unlocking and removing the board Ê Deactivate the expansion card using e...

Page 104: ... Removing an expansion card from the removal tool V CAUTION When removing the expansion card from the removal tool pay particular attention to the engaging hooks that fasten the board to the removal tool see arrows in figure 24 Do not lift them by more than approx 1 mm in other words only as far until the expansion card is released Otherwise you could damage the engaging hooks Figure 24 Removing t...

Page 105: ...aging hooks 2 and keep them in a safe place Ê To insert a new expansion card continue with section Installing a hot plug expansion card on page 107 V CAUTION If you remove an expansion card and do not insert a replacement you will have to use a dummy module for better cooling to comply with applicable EMC regulations regulations on electromagnetic compatibility and to protect against fire Ensure t...

Page 106: ...e server see Opening Closing the server on page 125 Ê Remove the dummy module in the same way as a PCI board see figure 24 on page 104 Removing the retaining plate from the removal tool V CAUTION When removing the retraining plate from the removal tool pay particular attention to the engaging hooks that fasten it to the removal tool Never lift the engaging hooks by more than approx 1 mm in other w...

Page 107: ...t plug expansion card Inserting an expansion card in the removal tool Figure 27 Inserting the new expansion card in the removal tool Ê Insert the new expansion card in the provided slot see oval in figure above of the removal tool Ê Insert the green engaging hooks see circles in figure 27 on page 107 in the rods and push them down until they engage in the upper edge of the expansion card V CAUTION...

Page 108: ...pansion card lock engages Ê If necessary connect the cables on the expansion card Ê Activate the expansion card using either the relevant PCI hot plug software or by pressing the light pipe switch see position 1 in figure 23 on page 103 The light pipe switch flashes green The slot is in the enable sequence Ê Wait until the light pipe switch is constantly green The slot is now powered on I If the l...

Page 109: ...n page 27 The system board has space for up to eight memory boards each of which can be equipped with up to eight memory modules The slots for the main memory are suitable for 4 GB 8 GB 16 GB and 32 GB DDR3 RDIMMs LV RDIMMs with 1066 1333 MHz A possible memory module fault is reported by the CSS indicator lighting up on the front and rear of the server or displayed on the ServerView Local Service ...

Page 110: ...r on page 125 Figure 28 Button and indicators on memory board Ê Use the DIMM Fault LEDs 5 to identify the faulty memory module The respective DIMM Fault LED lights up orange and indicates the slot on the memory board that is occupied by the faulty memory module Ê Make a note of which LED e g 1B on which memory board is lit orange Ê Press the ATTN button 1 Ê Wait until ATTN LED 2 and Power LED 3 ar...

Page 111: ...ing a defective memory module V CAUTION Please note the equipping rules in the System Board D3141 for PRIMERGY RX600 S6 Technical Manual To avoid burning your fingers wait for a sufficient period of time before installing or removing memory modules Do not install unauthorized third party memory modules Doing so may cause electric shock a fire or failures Do not insert and remove memory modules rep...

Page 112: ... page 27 I To guarantee that all memory modules in the relevant storage mode have identical characteristics you must always replace 4 memory modules on each memory board The only exception is memory boards running in spare mode or in independent mode these only require 2 memory modules to be replaced For more information on the individual storage modes see the System Board D3141 for PRIMERGY RX600...

Page 113: ...e 31 Installing a memory module Ê Carefully press the memory module into the slot 1 until the fastening tabs on both sides of it engage 2 8 1 5 5 Reinstalling the memory board in question Figure 32 Installing a memory board Ê Plug the memory board in such a way into the respective slot that it will be guided within the guiding rails on both sides Move the memory board as far as it will go into its...

Page 114: ... 8 1 5 6 Adding a memory board To add memory boards during operation proceed as follows Ê Open the server see Opening the server on page 125 Ê Remove the air baffle of the respective memory board slot Figure 33 Removing the memory air baffle to add a memory board Ê Press on the top of the memory air baffle 1 move it in the direction of the arrow 2 and out of the housing I Keep the memory air baffl...

Page 115: ...RX600 S6 Operating Manual 115 CSS components Ê Press the ATTN button Ê Wait until the ATTN LED is turned off Ê Close the server as described in Closing the server on page 127 ...

Page 116: ...m your body Do not touch the circuitry on boards and soldered parts Hold the metallic areas or the edge of the circuit boards Touch only the specified part of the printed circuit board Failure to do so may cause injury It may also cause failures Please observe the safety information in chapter Important information on page 27 If a defective non hot plug component is detected for more information s...

Page 117: ...tails 8 2 2 Replacing a non hot plug expansion card 8 2 2 1 Removing a non hot plug expansion card Ê If necessary remove all cables from the expansion card Ê Open the expansion card lock by lifting it up see position 1 in figure 34 on page 118 The expansion card is now mechanically unlocked Ê Carefully pull out the expansion card Ê Insert the slot cover V CAUTION If you remove an expansion card an...

Page 118: ...unlocked Ê Remove the slot cover 2 V CAUTION Keep the slot cover of the PCI slot If you remove the controller again and do not replace it with a new one the slot cover must be reinstalled to comply with EMC regulations and to satisfy cooling requirements and fire protection measures Ê Insert the new expansion card into the provided slot Ê Close the expansion card lock by folding it down Make sure ...

Page 119: ...e or two SFP small form factor pluggable transceiver modules In order to remove install or replace an SFP transceiver module please proceed as follows 8 2 3 1 Removing an SFP transceiver module Figure 35 Removing the protective optical port plug Ê If present remove the protective optical port plug from the SFP transceiver module V CAUTION Save the protective port plug for future use ...

Page 120: ... tim_app tim_local work PICHOL OBJ_DOKU 11942 001 fm Figure 36 Unlatching the locking bail Ê Carefully unlatch and fold down the locking bail on the SFP transceiver module to eject the transceiver from the socket connector Figure 37 Removing the SFP transceiver Ê Pull the SFP transceiver module out of its socket connector ...

Page 121: ...ling SFP transceiver modules Figure 38 Removing the protective optical port plug Ê Remove the SFP transceiver module from its protective packaging Ê Remove the optical port plug from the new additional SFP transceiver module V CAUTION Always keep the protective port plugs attached to the transceiver optical bores and fiber optic cable connectors until you are ready to make a connection Save the pr...

Page 122: ...942 001 fm Figure 39 Unlatching the locking bail Ê Carefully unlatch and fold down the locking bail on the SFP transceiver module Figure 40 Inserting the SFP transreiver Ê Insert and slide the SFP transceiver module into the socket connector as far as it will go I If only one slot is equipped with a SFP transceiver module use the primary right connector as shown ...

Page 123: ...RX600 S6 Operating Manual 123 CSS components Figure 41 Latching the locking bail Ê Carefully fold up and latch the locking bail Figure 42 Attaching the protective optical port plug ...

Page 124: ...p tim_local work PICHOL OBJ_DOKU 11942 001 fm Ê If the SFP transceiver module is not immediately connected to an LC connector attach the protective optical port plug to the transceiver optical bores Figure 43 Installing the secondary SFP transceiver module Ê If applicable install the secondary SFP transceiver module accordingly ...

Page 125: ...n page 27 Before removing or attaching covers turn off the server all peripheral devices and any other connected devices Also unplug all power cords from the outlet Failure to do so can cause electric shock The housing cover must be replaced as soon as possible for purposes of cooling to comply with EMC regulations regulations regarding electromagnetic compatibility and to prevent fires The housin...

Page 126: ...fad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 11942 001 fm Figure 44 Opening the server Ê Loosen the safety screw see circle in figure above and put it on a safe place Ê Push the two green touchpoints on the cover and move the cover for approximately 2 cm backwards Ê Lift the cover upwards ...

Page 127: ...th EMC regulations regulations regarding electromagnetic compatibility and to prevent fires Figure 45 Placing the housing cover Place the housing cover onto the server such that it projects approx 2 cm at the back see circle in figure above Push the housing cover as far as possible in the direction of the arrow Fasten the little screw see circle in figure 44 on the cover ...

Page 128: ...128 Operating Manual RX600 S6 CSS components cognitas Gesellschft für Technik Dokumentation mbH 2011 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 11942 001 fm ...

Page 129: ... be configured no mix of different processor types Memory slots 64 distributed on 8 memory boards with 8 slots each Memory slot type DIMM DDR3 registered RDIMM LV RDIMM Memory capacity from to 16 GB 1024 GB Memory protection Advanced ECC Memory scrubbing SDDC Memory mirroring support Hot spare memory support Memory notes Memory modules are installed on memory boards 8 DIMM slots per memory board T...

Page 130: ...dicated service LAN port for iRMC S2 10 100 Mbit s Service LAN traffic can be switched to shared onboard Gbit LAN port RAID Controller 8 port RAID 0 1 or RAID 5 6 controller as option Remote Management Controller Integrated Remote Management Controller iRMC S2 32 MB attached memory incl graphics controller IPMI 2 0 compatible Trusted Platform Module TPM Infineon separate module TCG V1 2 compliant ...

Page 131: ...ble options described in relevant system configurator Number of fans 8 Fan configuration hot plug Operating buttons On off switch NMI button Reset button ID button Status LEDs Global error indicator amber yellow ID Indicator blue HDD SSD activity indicator green Power on indicator green amber yellow At system rear side Global error indicator amber yellow ID Indicator blue Service display optional ...

Page 132: ...6 0 mm Mounting Depth Rack 728 mm Height Unit Rack 4 U 19 rackmount Yes Mounting cable depth rack 100 mm 1000 mm rack recommended Noise emission Measured according to ISO 7779 and declared according to ISO9296 Sound pressure LpAm 50 dB A standby 50 dB A operation Sound power LWAd 1B 10dB 6 5 B standby 6 6 B operation Noise notes description at ambient temperature 23 C Operating ambient temperature...

Page 133: ...lies redundancy as option Max output of single power supply 850 W Hot plug power supply redundancy Yes Rated voltage range 100 127 V 200 240 V Rated frequency range 50 60 Hz Active power min typical config 750 W Active power max typical config 1800 W Rated active power max 2640 W 11 A x 240 V Apparent power max per system unit 1830 VA Heat emmission 6480 0kJ h 6141 6 BTU h ...

Page 134: ...134 Operating Manual RX600 S6 Appendix server specification cognitas Gesellschft für Technik Dokumentation mbH 2011 Pfad C Programme FCT tim_app tim_local work PICHOL OBJ_DOKU 11943 001 fm ...

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