Fujitsu PRIMERGY RX4770 M4 Operating Manual Download Page 60

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Operating Manual

RX4770 M4

Starting up and operation

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Indicators on the accessible drives / components

Indicator on the ODD

Figure 9: Indicator on the ODD

There are also ODDs without activity indicators.

Pos. Indicator

Status

Description

Activity
indicator

off

The ODD is inactive.

green on

The storage medium is being accessed.

Summary of Contents for PRIMERGY RX4770 M4

Page 1: ...Operating Manual English FUJITSU Server PRIMERGY RX4770 M4 Operating Manual July 2017 ...

Page 2: ...chnik Dokumentation mbH 2017 Pfad W AppData Local FCT tim_local work PICHOL OBJ_DOKU 31711 001 fm Copyright 2017 FUJITSU LIMITED All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes no liabili...

Page 3: ...e components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reached more quickly if for example the product is used in a hot environment The customer...

Page 4: ...ly is recommended This notice follows the guidelines of Voltage Dip Immunity of Personal Computer issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Do...

Page 5: ... steps overview 29 4 Important information 31 4 1 Safety instructions 31 4 2 CE conformity 40 4 3 FCC Class A Compliance Statement 41 4 4 Environmental protection 42 5 Hardware installation 45 5 1 Unpacking the server 46 5 2 Installing removing the server in from the rack 47 5 3 Connecting devices to the server 49 5 4 Connecting the server to the mains 52 5 4 1 Securing the power cords AC PSU 52 5...

Page 6: ...6 6 2 ID card 67 6 3 Switching the server on and off 68 6 4 Configuring the server 71 6 4 1 Configuring the onboard SATA controller 71 6 4 2 Configuring the SAS SATA RAID controller 71 6 4 3 Configuring the server and installing the operating system with the ServerView Installation Manager 72 6 4 4 Configuring the server and installing the operating system without the ServerView Installation Manag...

Page 7: ...ntents 8 8 HDD error messages at system boot 80 8 9 Drives reported as dead when starting system 81 8 10 Added drive reported as defective 81 8 11 Error message on screen 81 8 12 Expansion cards or onboard devices not recognized 81 ...

Page 8: ...Operating Manual RX4770 M4 Contents cognitas Gesellschft für Technik Dokumentation mbH 2017 Pfad W AppData Local FCT tim_local work PICHOL OBJ_DOKU 31712 001 fm ...

Page 9: ...rives HDDs and optionally up to 12 high speed PCIe Solid State Drives SSDs offer a flexible storage configuration option OCP 2 0 technology is onboard to ensure future requirements are met and budgets are saved The limited space of a 2U chassis offers highly efficient power supply units Their redundancy on usage demand and the optional Advanced Thermal Design will result in lower operational costs...

Page 10: ...k leaflet サポートサービス for Japan FUJITSU Server PRIMERGY RX4770 M4 Upgrade and Maintenance Manual D3753 BIOS Setup Utility for FUJITSU Server PRIMERGY RX4770 M4 Reference Manual Integrated RAID for SAS User Guide LSI MegaRAID SAS Software User Guide Modular RAID Controller Modular SAS HBA Installation Guide I All documentation on PRIMERGY hardware and ServerView software is available online from the ...

Page 11: ...following notational conventions are used in this manual Text in italics indicates commands or menu items Quotation marks indicate names of chapters and terms that are being emphasized Ê describes activities that must be performed in the order shown V CAUTION pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead ...

Page 12: ...12 Operating Manual RX4770 M4 Introduction cognitas Gesellschft für Technik Dokumentation mbH 2017 Pfad W AppData Local FCT tim_local work PICHOL OBJ_DOKU 31713 001 fm ...

Page 13: ... error Hot plug HDD SSD modules Hot plug PSUs Memory modules not allowed for Japan System fans Expansion cards not allowed for Japan For information on replacing these components see the FUJITSU Server PRIMERGY RX4770 M4 Upgrade and Maintenance Manual CSS indicators on the control panel and on the back of the PRIMERGY server provide you with information if a CSS event arises In addition CSS errors...

Page 14: ...y for FUJITSU Server PRIMERGY RX4770 M4 Reference Manual Trusted Platform Module TPM A Trusted Platform Module TPM for safer storage of keys can be implemented as an option This module enables programs from third party manufacturers to store key information e g drive encryption using Windows Bitlocker Drive Encryption The TPM is activated via the BIOS system for more information refer to the D3753...

Page 15: ...th up to 16x HDD SSD modules or with up to 12x PCIe SSD Each SAS SATA HDD SAS SATA SSD PCIe SSD module can accommodate with 2 5 inch format The HDD SSD PCIe SSD module is connected to the SAS SATA backplane wirelessly This allows HDD SSD PCIe SSD modules to be plugged in or pulled out easily To control SAS SATA HDDs or SAS SATA SSDs an additional RAID controller must be installed Direct support to...

Page 16: ...controllers is provided in the Modular RAID Controller Installation Guide on the Fujitsu manuals server under x86 Servers Expansion Cards Storage Adapters LSI SAS SCSI RAID Controllers Further information on other SAS SATA RAID controllers e g for operating external SAS SATA HDDs or tape drives is available on the Fujitsu manuals server under x86 Servers Expansion Cards Storage Adapters LSI SAS SC...

Page 17: ...ws you to operate the system with a wider temperature range either of 5 C to 40 C or 5 C to 45 C depending on your system and configuration V CAUTION In a system that is configured with Advanced Thermal Design only certain components which support the respectively increased higher operating temperature range may be installed and used For applicable restrictions please refer to the official configu...

Page 18: ...nt Controller BMC with integrated management LAN connector and expanded functionality that was previously only available with additional plug in cards In this way the iRMC S5 enables complete control of PRIMERGY servers regardless of system status and thus particularly the control of PRIMERGY servers that are in the out of band system status Major functions supported by the iRMC S5 include the fol...

Page 19: ...f a system error or overload at an early stage allowing preventive measures to be taken The ServerView Operations Manager enables the management of all PRIMERGY servers in the network via a central console The ServerView Operations Manager supports the following functions Round the clock monitoring regardless of server status High performance graphical console bypass AVR protected by HTTPS SSL 128...

Page 20: ...ple maintenance The handles and locks touch points used to exchange components are colored green to ensure simple and immediate recognition In order to prevent the components from being damaged by incorrect handling when they are being installed and removed the areas of all components that can be touched without damaging them are also marked green PRIMERGY diagnostic LEDs fitted on the system boar...

Page 21: ...leads to a reduction in the total cost of ownership and an excellent return on investment for the remote management solution The administrator can access all system information and information from the sensors such as fan speeds or voltages via the iRMC S5 s Web interface see section iRMC S5 with integrated management LAN connector on page 18 You can also start the text based or graphic console by...

Page 22: ...ssor Memory Modules Configuration System board type D3753 Chipset Intel C624 Chipset Processor quantity and type 2 or 4 Intel Xeon CPUs Platinum Gold Processor notes A minimum of 2 CPUs or maximum of 4 CPUs must be configured no mix of different CPU types Memory slots 48 12 DIMMs per CPU 6 channels with 2 slots per channel Memory slot type DIMM DDR4 Memory capacity min max 16 GB 6144 GB Memory pro...

Page 23: ... Emulex XE100 series PXE Boot via LAN from PXE server iSCSI FCoE boot also diskless Remote Management Controller Integrated Remote Management Controller iRMC S5 with 256 MB DDR3 800 SRAM for video IPMI 2 0 compatible Trusted Platform Module TPM Infineon TPM 1 2 or TPM 2 0 module TCG compliant option RAID controllers Modular RAID 0 1 controller with MegaRAID levels 0 1 10 5 50 6 and 60 are supporte...

Page 24: ...f selected HDD SSD bay configuration 16 x 2 5 inch SAS SATA HDD SSD Installed CPUs 165 W In case of the above configuration it is also possible to install up to 12 x PCIe SSD 8 x 2 5 inch SAS SATA HDD SSD PCIe SSD Installed CPUs 165 W In case of the above configuration it is also possible to install up to 8 x PCIe SSD Accessible drive bays 1 x 5 25 0 5 inch for DVD RW Blu ray Notes accessible driv...

Page 25: ...ator orange CSS indicator orange ID Indicator blue AC connected indicator green LAN connection indicator green LAN speed indicator green yellow Rack W x D x H 482 6 mm Bezel 434 8 mm Body x 724 8 mm x 86 9 mm Mounting Depth Rack 741 3 mm Height Unit Rack 2 U 19 inch rackmount Yes Mounting cable depth rack 200 mm 1000 mm rack recommended Weight 22 2 kg 29 5 kg Weight notes Actual weight may vary de...

Page 26: ...721 IEC 721 Part 3 3 EN 60721 IEC 721 Part 3 2 Temperature Operation 3K2 5 C 40 C with ATD 40 C 10 C 35 C without ATD i e only for CPUs XEON Gold 6154 and XEON Platinum 8168 8180 8180M Transport 2K2 25 C 60 C Humidity 10 85 non condensing Sound power level LWAd ISO 9296 6 5 B standby 6 6 B operation Sound pressure level at bystander position LpAm ISO 9296 at 23 C 47 4 db A standby 47 4 db A operat...

Page 27: ...50 1 2ed am1 am2 Australia New Zealand AS NZS 60950 1 Taiwan CNS 14336 1 China GB 4943 1 India IS 13252 1 Electromagnetic compatibility International CISPR 22 CISPR 32 CISPR 24 Europe EN 55032 Class A EN 55024 EN 61000 3 2 EN 61000 3 3 ETSI EN 300386 on demand USA Canada FCC 47CFR part 15 Class A ICES 003 Australia New Zealand AS NZS CISPR22 Class A AS NZS CISPR32 Class A Taiwan CNS 13438 Class A ...

Page 28: ...ognitas Gesellschft für Technik Dokumentation mbH 2017 Pfad W AppData Local FCT tim_local work PICHOL OBJ_DOKU 31714 001 fm V CAUTION This device meets the requirements of Class A CISPR 22 32 This device can cause radio interference in residential areas ...

Page 29: ...equired Ê Components that have been ordered additionally may be delivered loose with the server Install these in the server as described in the supplied documentation Ê Install the server in the rack see section Installing removing the server in from the rack on page 47 Ê Wire the server Follow the instructions in sections Connecting devices to the server on page 49 and Notes on connecting disconn...

Page 30: ...nd in section Configuring the server and installing the operating system with the ServerView Installation Manager on page 72 Local configuration and installation with or without the ServerView Installation Manager see section Configuring the server and installing the operating system with the ServerView Installation Manager on page 72 or section Configuring the server and installing the operating ...

Page 31: ...ver in the intended environment please contact your sales outlet or our customer service team The actions described in this manual shall be performed by technical specialists A technical specialist is a person who is trained to install the server including hardware and software Repairs to the server that do not relate to CSS failures shall be performed by service personnel Please note that unautho...

Page 32: ...nced Thermal Design the ambient temperature can increase to 40 C or 45 C If the server is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector the power supply s fuse protection must comply with the requirements for non industrial power supply networks for type A connectors The server automatically adjusts itself to a mains voltage see t...

Page 33: ...transmission lines during a storm risk of lightning hazard Make sure that no objects e g jewelry paperclips etc or liquids can get inside the server risk of electric shock short circuit In emergencies e g damaged casing controls or cables penetration of liquids or foreign bodies contact the server administrator or your customer service team Only disconnect the server from the mains power supply if...

Page 34: ...g so may cause a server failure fire or electric shock and will void the warranty and exempt the manufacturer from all liability The circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity To ensure reliable protection you must wear an earthing band on your wrist when working with this type of module and connect it to an unpainted conducting metal...

Page 35: ...e followed V CAUTION Only use CDs DVDs BDs that are in perfect condition in order to prevent data loss equipment damage and injury Check each CD DVD BD for damage cracks breakages etc before inserting it in the drive Note that any additional labels applied may change the mechanical properties of a CD DVD BD and cause imbalance and vibrations Damaged and imbalanced CDs DVDs BDs can break at high dr...

Page 36: ...ping from the center to the edge Do not use benzene thinners water record sprays antistatic agents or silicone impregnated cloth Be careful not to damage the CD DVD BD surface Keep the CDs DVDs BDs away from heat sources Do not bend or place heavy objects on CDs DVDs BDs Do not write with ballpoint pen or pencil on the label printed side Do not attach stickers or similar to the label side Doing so...

Page 37: ...ser class 1 V CAUTION The optical disk drive contains a light emitting diode LED which under certain circumstances produces a laser beam stronger than laser class 1 Looking directly at this beam is dangerous Never remove parts of the optical disk drive casing Modules with Electrostatic Sensitive Devices ESD modules Modules with electrostatic sensitive devices are identified by the following sticke...

Page 38: ...r Always hold ESD modules at the edges or at the points marked green touch points Do not touch any connectors or conduction paths on an ESD module Place all the components on a pad which is free of electrostatic charge I For a detailed description of how to handle ESD modules see the relevant European or international standards EN 61340 5 1 ANSI ESD S20 20 Transporting the server V CAUTION Only tr...

Page 39: ... even if the tilt protection is in place If several servers are simultaneously extended from the rack there is a risk that the rack could tip over See the safety information of the rack and the warning label If the server rack is intended for permanent connection to the mains only an authorized specialist electrician is allowed to work Please follow the regulation of each country If the server is ...

Page 40: ... declaration on certificate portal https sp ts fujitsu com sites certificates default aspx To open the CE declaration applicable for your system proceed as follows Ê Select Industry Standard Servers Ê Select your model e g Rack server Ê Select your system e g PRIMERGY RX2530 M1 Ê Select CE Cert your system V CAUTION This is a Class A product In a domestic environment this product may cause RF inte...

Page 41: ...ence will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect...

Page 42: ...ving information Devices that do not need to be constantly switched on should be switched off until they are needed as well as during long breaks and after completion of work Packaging information This packaging information does not apply in Japan and APAC Do not throw away the packaging You may need it later for transporting the server If possible the equipment should only be transported in its o...

Page 43: ...ables within Europe can also be found in the Returning used devices manual via your local Fujitsu branch or at http ts fujitsu com recycling The device must not be disposed of with domestic waste This device is labeled in compliance with European directive 2012 19 EU on waste electrical and electronic equipment WEEE This directive sets the framework for returning and recycling used equipment and i...

Page 44: ...44 Operating Manual RX4770 M4 Important information cognitas Gesellschft für Technik Dokumentation mbH 2017 Pfad W AppData Local FCT tim_local work PICHOL OBJ_DOKU 31716 001 fm ...

Page 45: ... and heat Make sure that the server is acclimatized for the time indicated in this table before putting it into operation In the table Acclimatization time the temperature difference refers to the difference between the operating environment temperature and the temperature to which the server was exposed previously outside transport or storage temperature Temperature difference C Minimum acclimati...

Page 46: ...place where you want to set it up Ê Unpack all individual parts Keep the original packaging in case you want to transport the server again does not apply to Japan Ê Check the delivery for any damage during transport Ê Check whether the items delivered match the details on the delivery note The product name and serial number of the product can be found on the ID card see section ID card on page 67 ...

Page 47: ...vers PRIMECENTER rack PRIMECENTER M1 rack DataCenter rack 19 inch standard rack for Japan 19 inch slim rack for Japan I For information on mounting the server in the rack please refer to the Mounting Instructions provided with the Rack Mounting Kit Further information you find in the manual of your rack system For Japan please refer also to the Rack system structure guide I Online documentation fo...

Page 48: ...systems having a linear alignment feature to ensure that they can be adjusted to different rack depths Asymmetrical PRIMECENTER Rack and DataCenter Rack provide an enhanced cable management in the lateral rack area 3rd party racks I Installation in most current rack systems from other manufacturers 3rd party racks is also supported For details please contact your sales representative ...

Page 49: ...Upgrade and Maintenance Manual I Some of the devices that can be connected may require the installation and setting up of special software e g drivers See the documentation for the connected device Figure 2 Connections on the rear Ê Connect the desired devices to the server I Connect keyboard and mouse via USB There are no separate PS 2 connectors for them 1 Serial connector COM1 2 Video connector...

Page 50: ...scending order from right to left beginning with 0 Ê Connect the desired devices to the server Front side HDD versions Figure 3 Front side with 16x 2 5 inch disks Figure 4 Front side with 8x 2 5 inch disks Pos Component 1 Front panel module 2 Max space for 12x HDDs SSDs or 12x PCIe SSDs depending on configuration 3 Max space for 4x HDDs SSDs depending on configuration impossible to install PCIe SS...

Page 51: ...nector at the front the video connector at the rear is deactivated A monitor connected to the front must have at least the same resolution as the monitor connected to the rear A console bypass is not possible via the video connector at the front I If a separate graphics card is installed in a slot the graphic controller on the system board is automatically deactivated The corresponding video conne...

Page 52: ...y set to a mains voltage in the range 100 240 V You may only operate the server if its rated voltage range corresponds to the local mains voltage Ê Connect the power cord to the PSU Ê Connect the mains connector to an outlet on the rack s socket strip see also Technical Manual for the rack 5 4 1 Securing the power cords AC PSU You can secure the power cords with a hook and loop tape to ensure that...

Page 53: ...ng cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from the properly grounded power outlets Ê Connect all cables to the server and peripherals Ê Plug all data communication cables into the utility sockets Ê Plug all power cords into the properly grounded power outlets Disconnecting cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from ...

Page 54: ...al work PICHOL OBJ_DOKU 31717 001 fm Information for ensuring electromagnetic compatibility All data and signal cables must have sufficient shielding The use of cable type S FTP Cat5 or higher is recommended Use of unshielded or badly shielded cables may lead to increased emission of interference and or reduced fault tolerance of the device ...

Page 55: ... Important information on page 31 6 1 Controls and indicators 6 1 1 Server front 6 1 1 1 Controls on the front panel Figure 7 Controls on the front panel Pos Label Button Function 1 RESET Reset button Reboots the system Press the reset button with a straightened end of a paper clip V CAUTION Risk of data loss ...

Page 56: ...ess the NMI button with a straightened end of a paper clip V CAUTION Use this button only if directed to do so by qualified certified maintenance personnel 3 ID ID button Highlights the ID indicator on the front and I O panels for easy server identification 4 On Off button Used to switch the server on or off I If the system is running an ACPI compliant operating system pressing the On Off button w...

Page 57: ...59 blue on The server has been highlighted using ServerView Operations Manager iRMC web frontend or the ID button on the front panel for easy identification blue flashing The server has been highlighted for easy identification using the iRMC AVR with disabled local VGA output 2 CSS CSS indicator off No critical event detected CSS component orange on Prefailure event detected CSS component orange f...

Page 58: ...ponent orange flashing Non CSS component failure detected Possible causes System is out of the specified range Defective sensor CPU error Error detected by server management software 4 HDD SSD activity indicator green flashing Data access in progress 5 Power on indicator off The server is switched off green on The server has been switched on but Power Cycle Delay settings delay it from turning on ...

Page 59: ... from turning on for a specified time I After connecting the server to the mains it will take about 60 seconds until the server will enter standby mode and can be switched on off The server is switched off and not connected to the mains The server is switched on and operating normally ID indicator Global error indicator Description blue flashing off A remote connection has been established Local V...

Page 60: ...cal FCT tim_local work PICHOL OBJ_DOKU 31718 001 fm 6 1 1 3 Indicators on the accessible drives components Indicator on the ODD Figure 9 Indicator on the ODD I There are also ODDs without activity indicators Pos Indicator Status Description 1 Activity indicator off The ODD is inactive green on The storage medium is being accessed ...

Page 61: ...Label Indicator Status Description 1 Access indicator off The HDD SSD is inactive green on The HDD SSD is being accessed 2 Error indicator off No HDD SSD error detected orange on An HDD SSD error has been detected Possible causes The drive is defective and needs replacing A RAID rebuild process has failed The HDD SSD module has not been inserted correctly orange flashing slowly RAID rebuild is in ...

Page 62: ...CSS indicators Pos Indicator Status Description 1 AC connected indicator off The server is switched off and not connected to the mains The server is switched on and operating normally green on The server is switched off and connected to the mains standby mode The server has been switched on but Power Cycle Delay settings delay it from turning on for a specified time I After connecting the server t...

Page 63: ...r iRMC web frontend or the ID button on the front panel for easy identification blue flashing The server has been highlighted for easy identification using the iRMC AVR with disabled local VGA output 3 Global Error indicator see also iRMC related status signals on page 59 off No critical event detected non CSS component orange on Prefailure event detected non CSS component orange flashing Non CSS ...

Page 64: ...A remote connection has been established Local VGA output has been disabled during the remote session blue flashing orange flashing An emergency flash of the iRMC firmware is in progress I For further information on the emergency flash of the iRMC firmware refer to the FUJITSU Server PRIMERGY RX4770 M4 Upgrade and Maintenance Manual Pos Indicator Status Description 1 LAN link transfer indicator gr...

Page 65: ... rate of 1 Gbit s green on Data traffic at a transfer rate of 100 Mbit s off Data traffic at a transfer rate of 10 Mbit s Pos Indicator Status Description 1 AC off No AC voltage is present green on The server is switched off but AC voltage is present standby mode 2 DC off The PSU is not operating properly green on The PSU is operating properly Pos Indicator Status Description ...

Page 66: ...s assigned to each system fan The status indicators are not visible unless the housing is open The respective LED is set with commands in Server Management 3 Exclamation mark off The PSU is operating properly orange on A PSU failure has been detected Possible causes Over under voltage Overheating Fan failure PSU failure Overload LED Meaning lights orange Possible fan failure rotation speed less th...

Page 67: ... as the product name serial number order number MAC addresses and DNS name for Japan only the product name and the serial number Figure 14 ID card Ê You can pull out the ID card 1 as far as it will go and push it back in again V CAUTION There is a risk of unintentionally pushing the power button when handling the ID card ...

Page 68: ... when the temperature is in its operating environment range 10 35 C1 resp 10 40 C For details on the operating environment refer to section Server specification on page 26 When operating the device outside of this operating environment the server may operate improperly damage data etc Furthermore Fujitsu cannot be held responsible for any related damage malfunction or loss of data etc Be sure to w...

Page 69: ...system test and boots the operating system I It might take several minutes to start up depending on the hardware configuration During POST phase a FUJITSU Logo will be shown on the screen Switching the server off The AC connected indicator lights up green item 6 in figure 8 on page 57 Ê Shut down the operating system properly The server is switched off automatically and goes into standby mode The ...

Page 70: ...AUTION There is a risk that data may be lost iRMC S5 iRMC S5 offers various options for switching the server on and off e g via the Power On Off page of the iRMC S5 Web interface V CAUTION when turning the power off Windows Server 2012 or Windows Server 2008 The operation of the power switch can be specified as Do Nothing Stand by Hibernate and Shutdown depending on the OS settings The default is ...

Page 71: ...with MegaRAID functionality You can configure the SAS SATA RAID controller either before or during installation with the ServerView Installation Manager Using the ServerView Installation Manager is recommended I A separate utility is available to the controller for MegaRAID configuration For further information refer to the SAS Software User s Guide on the Fujitsu manuals server under x86 Servers ...

Page 72: ...leading server operating systems Wizard assisted creation of configuration files for unattended installation of several PRIMERGY servers with identical hardware configurations Installation of drivers and additional software I The software that can be installed depends on your server s hardware configuration This configuration is detected automatically I Descriptions of operating systems not covere...

Page 73: ...ng the SAS SATA RAID controller Ê Configure the SAS SATA RAID controller with MegaRAID functionality as described in section Configuring the SAS SATA RAID controller on page 71 Installing the operating system Ê Insert the CD DVD BD for the operating system you want to install Ê Reboot the server Ê Follow the instructions on screen and in the manual for the operating system ...

Page 74: ...eave this job to a service technician Do not use any cleaning agents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Ensure that the ventilation areas of the server and the monitor are clear Do not use any cleaning sprays including flammable types It may cause a device failure or a fire Clean the keyboard and the mouse with a disinfecting cloth Wipe the server...

Page 75: ...e BIOS Setup security functions 7 1 BIOS Setup security functions The Security menu in BIOS Setup offers various options for protecting your data from unauthorized access By combining these options you can also achieve optimum protection for your system I A detailed description of the Security menu and how to assign passwords can be found in the D3753 BIOS Setup Utility for FUJITSU Server PRIMERGY...

Page 76: ...76 Operating Manual RX4770 M4 Property and data protection cognitas Gesellschft für Technik Dokumentation mbH 2017 Pfad W AppData Local FCT tim_local work PICHOL OBJ_DOKU 31719 001 fm ...

Page 77: ...ist of the steps performed and the circumstances that led to the fault Also make a list of any error messages that were displayed Ê Switch off the server Ê Contact our customer service team 8 1 Power on indicator remains unlit The power on indicator remains dark after you switch on your device Power cable incorrectly connected Ê Make sure that the power cable s is are correctly connected to the se...

Page 78: ...on the keyboard or Ê Deactivate screen saver Enter the appropriate password Brightness control is set to dark Ê Set the brightness control on the monitor to light For detailed information refer to the operating manual supplied with your monitor Power cable or monitor cable not connected Ê Switch off the monitor and the server Ê Check whether the power cable is properly connected to the monitor and...

Page 79: ...r the screen controller for details of how to set the correct horizontal frequency for your monitor and follow the procedure accordingly 8 5 No screen display or display drifts The wrong horizontal frequency or resolution has been selected for the monitor or for the application program Ê Find out which horizontal frequency your monitor screen supports You will find the horizontal frequency also kn...

Page 80: ...m 8 7 System will not boot The system will not boot after installing a new hard disk drive SAS configuration incorrect Ê Check the settings for the hard disk drives SAS Device Configuration and the additional settings in the SAS configuration menu 8 8 HDD error messages at system boot Various HDD error messages may occur when the system is rebooted These error messages are caused by modifications ...

Page 81: ...AID controller for the drive using the corresponding utility Information is provided in the documentation for the RAID controller or Ê Remove and reinstall the drive while the system is switched ON If the drive continues to be shown as defective then replace it 8 11 Error message on screen The meaning of the error message is explained in the documentation for the relevant components and programs o...

Page 82: ...82 Operating Manual RX4770 M4 Troubleshooting and tips cognitas Gesellschft für Technik Dokumentation mbH 2017 Pfad W AppData Local FCT tim_local work PICHOL OBJ_DOKU 31720 001 fm ...

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Summary of Contents for PRIMERGY RX4770 M4

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Summary of Contents for PRIMERGY RX4770 M4

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