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88

Operating Manual

RX300 S7

Troubleshooting and tips

8.6

Incorrect date and time

Ê

Set the date and time in the operating system or in the BIOS Setup under
the Main menu, using System Date and System Time respectively.

I

Note that the operating system may affect the system time. For example,
the operating system time may deviate from the system time under
Linux, and would overwrite the system time in the default setting on
shutdown.

If the date and time are still wrong after the server has been switched off and
back on again, replace the lithium battery (for a description refer to the
PRIMERGY RX300 S7 Server Upgrade and Maintenance Manual) or contact
our customer service team.

8.7

System will not boot

The system will not boot after installing a new hard disk drive.

SAS configuration incorrect

Ê

Check the settings for the hard disk drives (SAS Device Configuration) and
the additional settings in the SAS configuration menu.

8.8

Drives reported as "dead" when starting
system

This error message may occur when the drives are operated with a RAID
controller.

RAID controller configuration incorrect

Ê

Check and correct the settings for the drives using the RAID controller utility.

Further information is provided in the manual for the RAID controller.

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Summary of Contents for PRIMERGY RX300 S7

Page 1: ...Operating Manual English PRIMERGY RX300 S7 Server Operating manual Edition June 2013 ...

Page 2: ... Copyright and Trademarks Copyright 2012 Fujitsu Technology Solutions GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes no liability for damages to third party copyrights or other righ...

Page 3: ...e components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reached more quickly if for example the product is used in a hot environment The customer...

Page 4: ...ter issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents which contain such technology should not be exported from Japan or transferred to non ...

Page 5: ...RX300 S7 Operating Manual Only for the Japanese market I Although described in this manual some sections do not apply to the Japanese market These options include CSS Customer Self Service ...

Page 6: ...Operating Manual RX300 S7 ...

Page 7: ...information 37 4 1 Safety instructions 37 4 2 ENERGY STAR 45 4 3 CE conformity 45 4 4 FCC Class A Compliance Statement 46 4 5 Transporting the server 47 4 6 Notes on installing the server in the rack 48 4 7 Environmental protection 49 5 Hardware installation 51 5 1 Unpacking the server 52 5 2 Installing removing the server in from the rack 53 5 3 Connecting devices to the server 55 5 4 Connecting ...

Page 8: ...5 6 3 Configuring the server 78 6 3 1 Configuring the onboard SAS SATA controller 78 6 3 2 Configuring the SAS SATA RAID controller 79 6 3 3 Configuring the server and installing the operating system with the ServerView Installation Manager 80 6 3 4 Configuring the server and installing the operating system without the ServerView Installation Manager 81 6 4 Cleaning the server 82 7 Property and da...

Page 9: ...eported as dead when starting system 88 8 9 Added drive reported as defective 89 8 10 Error message on screen 89 8 11 Expansion cards or onboard devices not recognized 89 8 12 Temperature warning 89 8 13 No effect of keyboard or mouse 90 8 14 Optical drive cannot read data 90 ...

Page 10: ...Operating Manual RX300 S7 Contents ...

Page 11: ... power supply units with 94 efficiency and the new power management this will result in lower operational costs This 2HU power house is the right choice for all types of business applications and consolidations 1 1 Concept and target groups for this manual This operating manual describes how to install set up and operate your server This operating manual is intended for those responsible for insta...

Page 12: ...Suite as a printed copy Safety Notes and Regulations manual 安全上のご注意 for the Japanese market Warranty manual 保証書 for the Japanese market ServerView Suite Local Service Concept LSC manual Returning used devices manual and Service Desk leaflet サポートサービス for the Japanese market PRIMERGY RX300 S7 Server Upgrade and Maintenance Manual D2939 BIOS Setup Utility for PRIMERGY RX300 S7 Reference Manual Integ...

Page 13: ...page showing the online documentation available on the Internet can be found using the URL for EMEA market http manuals ts fujitsu com The PRIMERGY server documentation can be accessed using the Industry standard servers navigation option For the Japanese market Please refer to the following URL for the latest product manuals http jp fujitsu com platform server primergy manual Before using the pro...

Page 14: ...nu items Quotation marks indicate names of chapters and terms that are being emphasized Ê describes activities that must be performed in the order shown V CAUTION pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead to the loss of data I indicates additional information notes and tips ...

Page 15: ...y units Memory modules Hot plug system fans Expansion cards For information on replacing these components see the PRIMERGY RX300 S7 Server Upgrade and Maintenance Manual CSS indicators on the control panel and on the back of the PRIMERGY server provide you with information if a CSS event arises You can also fit your server with a ServerView Local Service Panel which enables you to identify the typ...

Page 16: ...ed with a UFM slot by the manufacturer I The internal USB stick and UFM slots must not be used in parallel Either an internal USB stick or a UFM may be used Trusted Platform Module TPM A Trusted Platform Module TPM for safer storage of keys can be implemented as an option This module enables programs from third party manufacturers to store key information e g drive encryption using Windows Bitlock...

Page 17: ...rives up to four HDD modules each with a 2 5 inch SAS SATA hard disk drive with a maximum height of 15 mm 4 2 5 inch SAS SATA hard disk drives LTO drive up to four HDD modules each with a 2 5 inch SAS SATA hard disk drive with a maximum height of 15 mm and a 5 25 inch LTO drive 8 2 5 inch SAS SATA hard disk drives up to eight 2x4 HDD modules each with a 2 5 inch SAS SATA hard disk drive with a max...

Page 18: ...levels 0 1 and 10 The SAS functionallity needs to be enabled separately by using a onboard SAS enabling key For more information on configuring the controller see section Configuring the onboard SAS SATA controller on page 78 SAS SATA RAID controller The server is available with the following SAS SATA RAID controllers for operating the internal SAS SATA hard disk drives Modular RAID 0 1 controller...

Page 19: ...inch HDD modules an optional DAT or RDX drive can be installed in the right hand drive cage This means that the top two bays of the drive cage are occupied and are no longer available for HDD modules I The accessible drives components described in this section cannot be replaced during operation USB connectors Two USB 2 0 connectors on the front of the device support activities carried out by the ...

Page 20: ... memory and automatically corrected with the error correcting code ECC method The patented memory scrubbing function regularly starts up the EDC mechanism ensuring continuous data integrity The memory modules used support SDDC technology Chipkill which further increases the effectiveness of memory error monitoring and correction Rank sparing memory technology is also supported whereby one memory m...

Page 21: ...ctionality that was previously only available with additional plug in cards In this way the iRMC S3 enables complete control of PRIMERGY servers regardless of system status and thus particularly the control of PRIMERGY servers that are in the out of band system status Major functions supported by the iRMC S3 include the following Browser access via iRMC S3 s own Web server Secure communication SSH...

Page 22: ...easures to be taken The ServerView Operations Manager enables the management of all PRIMERGY servers in the network via a central console The ServerView Operations Manager supports the following functions Round the clock monitoring regardless of server status High performance graphical console bypass AVR protected by HTTPS SSL 128 bit Remote storage via USB Remote power on Temperature monitoring o...

Page 23: ... immediate recognition In order to prevent the components from being damaged by incorrect handling when they are being installed and removed the areas of all components that can be touched without damaging them are also marked green PRIMERGY diagnostic LEDs fitted on the system board indicate which component memory module processor fan or expansion card is not functioning properly The Flash EPROM ...

Page 24: ...a reduction in the total cost of ownership and an excellent return on investment for the remote management solution The administrator can access all system information and information from the sensors such as fan speeds or voltages via the iRMC S3 s Web interface see section iRMC S3 with integrated management LAN connector on page 21 You can also start the text based or graphic console bypass Adva...

Page 25: ...rocessors Memory slots 24 Memory slot type DDR3 Memory capacity min max 2 GB 768 GB Memory protection Memory Scrubbing SDDC Chipkill Memory Mirroring support Rank sparing memory support Memory notes Max 8 memory modules CPU with UDIMM low voltage or standard OR quad rank RDIMM max 12 memory modules CPU with single or dual rank RDIMM or LRDIMM Memory Mirroring with identical modules in both channel...

Page 26: ...agement LAN traffic can be switched to shared onboard Gbit LAN connector Shared 10Gbit s SFP Management LAN as option if Modular On Board LAN 2 x 10 Gbit s is configured Front management LAN connector as option RAID controller 4 port for internal 3G SATA and SAS as upgrade option Patsburg B for HDDs with RAID 0 1 10 or SAS LTO device Intel C600 For additional RAID controller options are described ...

Page 27: ...I SAS2208 RAID 5 6 Ctrl HDD SAS 6 Gb Fujitsu 8 ports int RAID level 0 1 10 5 50 6 60 512 MB Cache Optional BBU based on LSI SAS2108 RAID 0 1 Ctrl SAS SATA 6 Gb Fujitsu 8 ports int RAID level 0 1 10 No BBU support based on LSI SAS2008 PCI Express 3 0 x8 5 x low profile PCI Express 3 0 x16 2 x low profile 2nd processor required Slot notes One PCIe Gen3 x8 slot slot 1 may be occupied with a Modular O...

Page 28: ...ch for ServerView Local Service Display Notes accessible drives all possible options described in relevant system configurator Operating buttons On off button Reset button NMI button ID button Status LEDs Global error indicator orange ID indicator blue HDD SSD activity indicator green Power on indicator orange yellow green HDD SSD error indicator orange PSU error indicator orange Temperature error...

Page 29: ...ocal Service Display LSD Rack W x D x H 482 6 mm bezel 445 mm body x 770 mm x 86 9 mm Mounting depth rack 735 mm Height unit rack 2 U 19 rackmount Yes Mounting cable depth rack 100 mm 1000 mm rack recommended Weight 25 kg Weight notes actual weight may vary depending on configuration Rack mounting kit rack mounting kit as option Environment class 3K2 Environment class 2K2 EN 60721 IEC 721 Part 3 3...

Page 30: ...ion card slot 7 has to be used I In low noise mode the CPU performance is limited by P15 performance state 15 I When the environment temperature exceeds 25 C the LNM is automatically disabled until the temperature is below this point again min configuration specpwr config low noise mode configuration max configuration Sound power level LWAd ISO 9296 4 1 B standby 4 1 B operation 4 5 B standby 4 9 ...

Page 31: ...e range 100 V 240 V Frequency 50 Hz 60 Hz Max rated current 8 2 A 3 3 A 100 V 240 V Effective power 450 800 W Apparent power 873 VA 829 VA 100 V 240 V Heat dissipation 2638 8 kJ h 2501 7 btu h Main power fuse 16 A Protection class I Rated voltage range 40 5 V 57 V Frequency DC Max rated current 23 8 A 16 4 A 40 5 V 57 V Effective power 800 W Main power fuse 16 A ...

Page 32: ...grated Remote Management Controller If you are using an external graphics controller you will find details of supported screen resolutions in the Operating Manual or Technical Manual supplied with the graphics controller Screen resolution pixel Maximum refresh rate Hz Max number of colours 640x480 85 32 bit 800x600 85 32 bit 1024x768 75 32 bit 1152x864 60 16 bit 1280x1024 60 24 bit 1600x1200 60 16...

Page 33: ...07 USA Canada CSA C22 2 No 60950 1 07 2ed UL 60950 1 2ed Taiwan CNS 14336 China GB 4943 Electromagnetic compatibility International CISPR 22 Europe EN 55022 Class A EN 55024 EN 61000 3 2 EN 61000 3 3 ETSI 300386 USA Canada 47CFR part 15 Class A ICES 003 Taiwan CNS 13438 Class A China GB 9245 GB 17625 Japan VCCI Class A JEITA Korea KN 22 KN 24 CE marking to EU directives Low Voltage Directive 2006 ...

Page 34: ...34 Operating Manual RX300 S7 Functional overview ...

Page 35: ...ee Unpacking the server on page 52 Ê Make sure that you have all necessary manuals see Documentation overview on page 12 print out the PDF files if required Ê Components that have been ordered additionally may be delivered loose with the server For mounting refer to the original component documentation Ê Mount the server into the rack see Installing removing the server in from the rack on page 53 ...

Page 36: ...View Suite Server Installation and Deployment Configuration information can also be found in section Configuring the server and installing the operating system with the ServerView Installation Manager on page 80 Local configuration and installation with or without the ServerView Installation Manager see section Configuring the server and installing the operating system with the ServerView Installa...

Page 37: ...formed by technical specialists A technical specialist is a person who is trained to install the server including hardware and software Repairs to the device that do not relate to CSS failures shall be performed by service personnel Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability Any failure to observe the guidelines ...

Page 38: ...hat protects it from impacts and jolts Installation and operation V CAUTION This unit should not be operated in ambient temperatures above 35 C If the unit is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector the power supply s fuse protection must comply with the requirements for non industrial power supply networks for type A connec...

Page 39: ... 50174 1 2 standards or ISO IEC 11801 standard respectively The minimum requirement is a Category 5 shielded cable for 10 100 Ethernet or a Category 5e cable for Gigabit Ethernet Route the cables in such a way that they do not create a potential hazard make sure no one can trip over them and that they cannot be damaged When connecting the server refer to the relevant instructions in this manual Ne...

Page 40: ...warranty is void if the server is damaged during installation or replacement of system expansions Only set screen resolutions and refresh rates that are specified in the operating manual for the monitor Otherwise you may damage your monitor If you are in any doubt contact your sales outlet or customer service center Before installing removing internal options to from the server turn off the server...

Page 41: ...th identical batteries or with a type recommended by the manufacturer refer to the PRIMERGY RX300 S7 Server Upgrade and Maintenance Manual Do not throw batteries into the trash can Batteries must be disposed of in accordance with local regulations concerning special waste Replace the lithium battery on the system board in accordance with the instructions in the PRIMERGY RX300 S7 Server Upgrade and...

Page 42: ...uipment damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck High humidity and airborne dust levels are to be avoided Electric shocks and or server failures may be caused by liquids such as water or metallic items such as paper clips entering a drive Shocks and vibrations are also to be avoided Do not insert any objects other than the ...

Page 43: ... DVD BD with a soft dry cloth in a radial way then let it air dry Do not dry the CD DVD BD using devices such as a hair dryer To avoid dust damage and deformation keep the CD DVD BD in its case whenever it is not in use Do not store CDs DVDs BDs at high temperatures Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided I You can prevent damage from the optical dri...

Page 44: ...ays discharge static build up e g by touching a grounded object before working with such components Any devices or tools that are used must be free of electrostatic charge Wear a suitable grounding cable that connects you to the external chassis of the system unit Always hold components with ESDs at the edges or at the points marked green touch points Do not touch any connectors or conduction path...

Page 45: ...mption can be affected by software that is installed or any changes that are made to the hardware configuration or BIOS or energy options subsequently In such cases the properties guaranteed by ENERGY STAR can no longer be assured The ServerView Operations Manager user guide contains instructions for reading out measurement values including those relating to current energy consumption and air temp...

Page 46: ...l interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver...

Page 47: ...server in its original packaging or in packaging that protects it from impacts and jolts Do not unpack the server until it is at its installation location If you need to lift or transport the server ask other people to help you Never lift or carry the device by the Quick Release Levers QRLs on the front panel ...

Page 48: ...ith the corresponding rack When installing the rack make sure that the anti tilt mechanism is correctly fitted Do not extend more than one unit out of the rack simultaneously even if the tilt protection is in place If several units are simultaneously extended from the rack there is a risk that the rack could tip over See the safety information of the rack and the warning label Only for the EMEA ma...

Page 49: ...tly switched on should be switched off until they are needed as well as during long breaks and after completion of work Packaging information This packaging information doesn t apply to the Japanese market Do not throw away the packaging You may need it later for transporting the system If possible the equipment should only be transported in its original packaging Information on handling consumabl...

Page 50: ... used devices manual via your local Fujitsu branch or from our recycling center in Paderborn Fujitsu Technology Solutions Recycling Center D 33106 Paderborn Tel 49 5251 525 1410 Fax 49 5251 525 32 1410 The device must not be disposed of with domestic waste This device is labeled in compliance with European directive 2002 96 EC on waste electrical and electronic equipment WEEE This directive sets t...

Page 51: ... and heat Make sure that the server is acclimatized for the time indicated in this table before putting it into operation In the table Acclimatization time the temperature difference refers to the difference between the operating environment temperature and the temperature to which the server was exposed previously outside transport or storage temperature Temperature difference C Minimum acclimati...

Page 52: ...erver to the place where you want to set it up Ê Unpack all individual parts Keep the original packaging in case you want to transport the server again applies only to EMEA market Ê Check the delivery for any damage during transport Ê Check whether the items delivered match the details on the delivery note The product name and serial number of the product can be found on the ID card see section Fr...

Page 53: ...ion of PRIMERGY servers PRIMECENTER rack PRIMECENTER M1 rack DataCenter rack 19 inch standard rack for the Japanese market 19 inch slimline rack for the Japanese market I For information on mounting the server in the rack please refer to the Mounting Instructions provided with the Rack Mounting Kit Further information you find in the manual of your rack system For the Japanese market please refer ...

Page 54: ...ing a linear alignment feature to ensure that they can be adjusted to different rack depths Asymmetrical PRIMECENTER Rack and DataCenter Rack provide an enhanced cable management in the lateral rack area 3rd party racks I Installation in most current rack systems from other manufacturers 3rd party racks is also supported For details please contact your sales representative ...

Page 55: ...ance Manual Figure 2 Connection panel on the rear I Some of the devices that can be connected may require the installation and setting up of special software e g drivers see the documentation for the connected device Ê Connect the desired devices to the server 1 Video connector blue 4 Shared LAN connector LAN 1 2 Management LAN connector 5 Serial connector COM1 turquoise 3 Standard LAN connector L...

Page 56: ...e and monitor Ê Connect the monitor keyboard and mouse to the standard connectors of the server see table and figure 2 on page 55 I If a separate graphics card is installed in a slot the graphic controller on the system board is automatically deactivated The corresponding video connector VGA can not be used Plug the data cable of the monitor into the video connector of the graphics card Ê Connect ...

Page 57: ...ly operate the server if its rated voltage range corresponds to the local mains voltage I As an option the server can be equipped with a DC hot plug power supply unit that adjusts automatically to any power voltage in the range from 40 5 V to 57 V 5 4 1 Connecting the server to the mains Ê Connect the power cord with the insulated connector to the power supply unit of the server and plug the power...

Page 58: ... 4 Connecting the server to the dc voltage Ê Connect the power cord with the connector to the power supply unit of the server 1 Ê Attach the connector with the 2 screws 2 Ê Connect the wire labeled Ground to an appropriate earth ground Ê Connect the other two wires of the power cable to the current bar on the rack see Technical Manual of the rack ...

Page 59: ...rds in a cable clamp to ensure that the insulated connectors cannot be disconnected from the server accidentally Figure 5 Cable clamp example AC power supply unit Ê Pull the cable clamp up 1 Ê Thread the power cord through the cable clamp 2 Ê Press the cable clamp down until it engages to secure the cable 3 ...

Page 60: ...ng cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from the properly grounded power outlets Ê Connect all cables to the server and peripherals Ê Plug all data communication cables into the utility sockets Ê Plug all power cords into the properly grounded power outlets Disconnecting cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from ...

Page 61: ...lectromagnetic compatibility All data and signal cables must have sufficient shielding The use of cable type S FTP Cat5 or better is recommended Use of unshielded or badly shielded cables may lead to increased emission of interference and or reduced fault tolerance of the device ...

Page 62: ...62 Operating Manual RX300 S7 Hardware installation ...

Page 63: ...y instructions in chapter Important information on page 37 6 1 Controls and indicators 6 1 1 Front of server Figure 6 Front side indicators and controls 1 HDD SSD activity indicator 5 Power on indicator 2 Reset button 6 On Off button 3 ID indicator 7 NMI button 4 ID button 8 CSS indicator ...

Page 64: ...or 10 Fan error indicator 14 CPU error indicator 11 Global Error indicator 15 HDD SSD error indicator 12 Memory error indicator 16 ID card On Off button When the system is switched off it can be switched on again by pressing the On Off button When the system is operating pressing the On Off button will switch off the system V CAUTION Risk of loss of data I The On Off button does not disconnect the...

Page 65: ...and operation RST Reset button Pressing the reset button reboots the system V CAUTION Risk of loss of data ID ID button Lights up blue on the front and on the rear of the server when the ID button is pressed Both ID indicators are synchronized ...

Page 66: ...l Error indicator orange Lights up orange if a prefailure event has been detected that requires precautionary service intervention Flashes orange if an error was detected that requires service intervention Does not light up if there is no critical event If the event is still acute after a power cycle the indicator is activated after the restart The indicator also lights up in standby mode You can ...

Page 67: ...em is OK If the event is still acute after a power cycle the indicator is activated after the restart The indicator also lights up in standby mode For more information on the CSS concept see Customer Self Service CSS on page 15 ID ID indicator blue Lights up blue when the system has been selected by pressing the ID button To deactivate press the button again The ID indicator can also be activated ...

Page 68: ...DD modules 1 LED green HDD BUSY Lights up HDD in active phase Does not light HDD inactive drive inactive 2 LED orange HDD FAULT orange in conjunction with a RAID controller Does not light no HDD error Lights up HDD Faulty or Rebuild Stopped drive defective needs replacing a rebuild process was stopped or the HDD module is not correctly inserted Slow flashing HDD Rebuild the data is being restored ...

Page 69: ...ase Does not light SSD inactive drive inactive 2 LED orange FAULT orange in conjunction with a RAID controller Does not light no error Lights up Faulty or Rebuild Stopped drive defective needs replacing a rebuild process was stopped or the module is not correctly inserted Slow flashing Rebuild the data is being restored after changing a drive Fast flashing Identify ...

Page 70: ... been detected that requires precautionary service intervention Flashes orange if an error was detected that requires service intervention Does not light up if there is no critical event If the event is still acute after a power cycle the indicator is activated after the restart The indicator also lights up in standby mode You can find more details on the indicated errors in the System Event Log S...

Page 71: ...em is OK If the event is still acute after a power cycle the indicator is activated after the restart The indicator also lights up in standby mode For more information on the CSS concept see Customer Self Service CSS on page 15 ID ID indicator blue Lights up blue when the system has been selected by pressing the ID button To deactivate press the button again The ID indicator can also be activated ...

Page 72: ...further information in the D2939 BIOS Setup Utility for PRIMERGY RX300 S7 Reference Manual 1 LAN link transfer Steady green signal when a LAN connection exists Remains dark when no LAN connection exists Flashes green when LAN transfer takes place 2 LAN speed Steady yellow signal in the event of a LAN transfer rate of 1 Gbit s Steady green signal in the event of a LAN transfer rate of 100 Mbit s Re...

Page 73: ...ator on hot plug power supply unit two colors Flashes green when the server is switched off but voltage is present standby mode Lights up green when the server is switched on and functioning properly Flashes orange when a predictable error has been detected but the power supply unit is still running Lights up orange in case of OCP OVP or when the fan of the power supply unit has failed ...

Page 74: ...A status indicator LED on the system board is assigned to each fan The status indicators are not visible unless the housing is open The respective LED is set with commands in Server Management LED orange Meaning does not light up Fan is operational flashing Fan failure lights up Fan prefailure ...

Page 75: ...vironment range 10 35 C For details on the operating environment refer to Safety Precautions When operating the device outside of this operating environment the server may operate improperly and data loss may occur Furthermore Fujitsu cannot be held responsible for any related damage malfunction or loss of data etc Be sure to wait for 10 seconds or more after shutdown before turning the server on ...

Page 76: ... Power on indicator see figure 6 on page 63 lights up green Ê Shut down the operating system properly The server is switched off automatically and enters standby mode The power on indicator lights up orange I If the operating system does not switch off the server automatically press the On Off button for at least four seconds and or send a corresponding control signal for power button override Oth...

Page 77: ...ing off the power Windows Server 2008 The operation of the power switch can be specified as Do Nothing Stand by Hibernate and Shutdown depending on the OS settings The default is Shutdown On this server functions corresponding to Stand by and Hibernate are supported as BIOS and hardware functions However some drivers and software installed in the server do not support these functions For this reas...

Page 78: ...ger is recommended I The controller has its own configuration utility For further information refer to the Embedded MegaRAID Software User s Guide on the ServerView Suite DVD 2 under Industry Standard Servers Expansion Cards Storage Adapters LSI SAS SCSI RAID Controllers I The SAS functionality needs to be enabled separately by using a onboard SAS enabling key I Descriptions of operating systems n...

Page 79: ...S Software User s Guide on the ServerView Suite DVD 2 under Industry Standard Servers Expansion Cards Storage Adapters LSI Configuration Software Further information on modular RAID controllers is provided in the Modular RAID Controller Installation Guide on the ServerView Suite DVD 2 under Industry Standard Servers Expansion Cards Storage Adapters LSI SAS SCSI RAID Controllers I Descriptions of o...

Page 80: ...ion files for unattended installation of several PRIMERGY servers with identical hardware configurations Installation of drivers and additional software I The software that can be installed depends on your server s hardware configuration This configuration is detected automatically I Descriptions of operating systems not covered in the RAID controller manual are provided in the corresponding readm...

Page 81: ...e controller as described in section Configuring the SAS SATA RAID controller on page 79 Configuring SAS SATA RAID controller with MegaRAID functionality Configure the controller as described in section Configuring the SAS SATA RAID controller on page 79 Installing the operating system Ê Insert the CD DVD for the operating system you want to install Ê Reboot the server Ê Follow the instructions on...

Page 82: ...gents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Ensure that the ventilation areas of the server and the monitor are clear Do not use any cleaning sprays including flammable types It may cause a device failure or a fire Clean the keyboard and the mouse with a disinfecting cloth Wipe the server and monitor casing with a dry cloth If particularly dirty use ...

Page 83: ...n use the BIOS Setup security functions 7 1 BIOS Setup security functions The Security menu in BIOS Setup offers various options for protecting your data from unauthorized access By combining these options you can also achieve optimum protection for your system I A detailed description of the Security menu and how to assign passwords can be found in the D2939 BIOS Setup Utility for PRIMERGY RX300 ...

Page 84: ...84 Operating Manual RX300 S7 Property and data protection ...

Page 85: ...ist of the steps performed and the circumstances that led to the fault Also make a list of any error messages that were displayed Ê Switch off the server Ê Contact our customer service team 8 1 Power on indicator remains unlit The power on indicator remains dark after you switch on your device Power cable incorrectly connected Ê Make sure that the power cable s is are correctly connected to the se...

Page 86: ...riate password Brightness control is set to dark Ê Set the brightness control on the monitor to light For detailed information refer to the operating manual supplied with your monitor Power cable or monitor cable not connected Ê Switch off the monitor and the server Ê Check whether the power cable is properly connected to the monitor and to the grounded power outlet Ê Check whether the monitor cab...

Page 87: ...r the screen controller for details of how to set the correct horizontal frequency for your monitor and follow the procedure accordingly 8 5 No screen display or display drifts The wrong horizontal frequency or resolution has been selected for the monitor or for the application program Ê Find out which horizontal frequency your monitor screen supports You will find the horizontal frequency also kn...

Page 88: ...ain replace the lithium battery for a description refer to the PRIMERGY RX300 S7 Server Upgrade and Maintenance Manual or contact our customer service team 8 7 System will not boot The system will not boot after installing a new hard disk drive SAS configuration incorrect Ê Check the settings for the hard disk drives SAS Device Configuration and the additional settings in the SAS configuration men...

Page 89: ...components and programs on the ServerView Suite DVD 2 8 11 Expansion cards or onboard devices not recognized When an expansion card is added other expansion cards or onboard devices might not be recognized Ê Reinstall the drivers for the expansion cards or onboard devices that are not recognized 8 12 Temperature warning A temperature warning is output to the hardware event log and OS event log or ...

Page 90: ...ve Ê Check to see whether the keyboard and mouse are connected properly If they are not connected or you replaced them yourself then connect the cables to the server 8 14 Optical drive cannot read data Ê Check to see whether the CD DVD BD is inserted properly If the CD DVD BD is not inserted correctly insert the disk so that the label is facing up Ê Check to see whether the CD DVD BD is not dirty ...

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