Fujitsu LIFEBOOK T935 Operating Manual Download Page 90 | Manualshive

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Troubleshooting and tips

Error message/cause

Troubleshooting

Keyboard controller error

►

Switch the notebook off with the ON/OFF
button.

►

Wait 3 - 5 seconds and switch on the
notebook again.

Keyboard error

If you use an external keyboard:

►

Check the connection and reboot the
notebook.

nn Stuck key

►

Make sure that no key is pressed.

Operating system not found

►

Check in the

BIOS Setup

whether your hard

disk has been set correctly.

►

Make sure that the operating system is
installed on the corresponding drive.

Press <F1> to resume, <F2> to SETUP

This error message appears if an error occurs
during the self-test before starting the operating
system.

►

Press the

F1

function key to start the

operating system.

►

Press the function key

F2

to access the

BIOS Setup

.

Previous boot incomplete - Default con

fi

guration

used

Default values have been set for certain

settings because of an error which occurred in
the previous system boot. Check the settings in
the BIOS Setup.

►

Press the

F1

function key when prompted

to do so.

Real time clock error

►

Contact your sales outlet or our customer
service center.

nnnnK Shadow RAM failed at offset: xxxx Failing
Bits: zzzz

►

Contact your sales outlet or our customer
service center.

System battery is dead - Replace and run SETUP

►

Contact your sales outlet or our customer
service center.

System cache error - Cache disabled

►

Contact your sales outlet or our customer
service center.

System timer error

►

Contact your sales outlet or our customer
service center.

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Summary of Contents for LIFEBOOK T935

Page 1: ...System Operating Manual FUJITSU LIFEBOOK T935 ...

Page 2: ...enue Sunnyvale CA 94085 3470 U S A Telephone 800 831 3183 or 408 746 6000 http solutions us fujitsu com http solutions us fujitsu com contact Have a question Email us at AskFujitsu us fujitsu com Copyright 2 0 1 5 Fujitsu America Inc All rights reserved B5FK 5501 02ENZ0 00 ...

Page 3: ...First time setup of your device 18 Working with the notebook 22 Security functions 64 Connecting external devices 72 Removing and installing components during servicing 77 Settings in BIOS Setup Utility 78 Troubleshooting and tips 81 Technical data 89 Manufacturer s notes 94 Declarations of conformity 97 FCC and IC Regulatory Information 98 Appendix 102 Index 125 ...

Page 4: ...IA and any use of such marks by Fujitsu America Incorporated is under license Google is a trademark or registered trademark of Google Incorporated Bluetooth is a trademark of Bluetooth SIG Inc USA OmniPass is a trademark of Softex Inc Roxio is a trademark of Roxio a division of Sonic Solutions PowerDirector PowerDVD YouCam and MakeDisc are trademarks of CyberLink Corp Adobe Acrobat and Adobe Reade...

Page 5: ...C adapter 19 Switching on the device for the first time 20 Installing Bonus Apps 21 Working with the notebook 22 Status indicators 22 Opening the notebook 24 Switching the notebook on 25 Programing the ON OFF button 25 Different ways to use your notebook 26 From notebook to Tablet PC 26 Select display orientation portrait or landscape format 29 From Tablet PC to notebook 29 Switching off the noteb...

Page 6: ...tor 62 Disconnecting the notebook from the port replicator 63 Security functions 64 Brief overview of the security functions 65 Configuring the fingerprint sensor 66 Using the Security Lock 66 Configuring password protection in BIOS Setup Utility 67 Protecting BIOS Setup Utility supervisor password and user password 67 Password protection for booting the operating system 68 Password protection for...

Page 7: ...The external monitor remains blank 83 The external monitor is blank or the image is unstable 83 The cursor does not correctly follow the stylus movements 84 Stylus input not working 84 The notebook does not start after switching it on 84 The notebook stops working 85 The printer does not print 85 The wireless connection to a network does not work 85 The battery discharges too quickly 86 Smart Card...

Page 8: ...on 100 Canadian Notice 100 Avis pour le Canada 101 Appendix 102 Before Using the Optional Wireless LAN 102 Wireless LAN Devices Covered by this Document 102 Characteristics of the WLAN Device 102 Wireless LAN Modes Using this Device 102 Deactivating Disconnecting the WLAN Device 105 Configuring the Wireless LAN 105 Configuring the WLAN Using Windows 105 Connection to the network 105 Troubleshootin...

Page 9: ...hone 408 746 6000 Declares that product Base Model Configuration LIFEBOOK T935 Notebook Complies with Part 15 of the FCC Rules This device complies with Part 15 of the FCC rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Fujitsu ...

Page 10: ... Please go to http www shopfujitsu com store Maintaining Latest Configuration To ensure that you always have the most current driver updates related to your system occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view a list of the most current drivers utilities and applications to determine wh...

Page 11: ...Name123 or a command used to start a program start exe This style indicates information that is displayed on the screen by a program e g Installation is complete This style indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This style indicates Cross references to another section e g Safety information cross references to an...

Page 12: ...es an overview of the indicators and connections of the device Please familiarize yourself with these items before you start to work with the device Notebook open 4 6 7 8 1 2 3 5 1 1 Microphone 2 Webcam 3 Webcam LED 4 Windows button 5 Ambient light sensor 6 Clickpad 7 Clickpad buttons 8 Fingerprint sensor 10 Fujitsu ...

Page 13: ...arging function Anytime USB charge USB 3 0 4 Memory card slot 5 SmartCard reader 6 Status indicators Right hand side 1 2 3 4 5 6 7 8 1 Headphones port 2 USB port 3 0 3 HDMI port 4 ON OFF button 5 Power on indicator 6 LAN connector removable 7 Attachment eye for the stylus tether 8 Stylus slot Fujitsu 11 ...

Page 14: ...Ports and controls Bottom 4 3 3 1 1 2 1 Speaker 2 Battery compartment with SIM card slot under the battery 3 Battery Lock slider switch 4 Port for port replicator 12 Fujitsu ...

Page 15: ...ter before preparing your notebook for use and switching it on for the first time When cleaning the device please observe the relevant notes in the section Cleaning the notebook Page 17 Pay attention to the additional safety notes for devices with radio components provided in the Safety Regulations manual Please refer to the notes in the chapter Removing and installing components during servicing ...

Page 16: ...r into hazardous environments e g gas station paintshops as the transmitted radio waves can cause an explosion or a fire For further information on how to switch the radio components on and off refer to chapter Switching the wireless components on and off Page 56 Energy saving Notes Energy Powersaving Switch the notebook off when it is not in use Switch off any connected external devices when they...

Page 17: ... If this is not the case obtain the appropriate AC adapter for your notebook Do not use any other converter Check whether the local AC voltage and the AC cable are compatible If this is not the case buy an AC cable that suits the local conditions Enquire with the corresponding government office of the country you will be traveling to whether you may use your notebook with its integrated radio comp...

Page 18: ... a suitable notebook carrying case to transport your notebook Storing the notebook If storing your notebook for a month or longer turn it off fully charge the battery then remove and store all the Lithium Polymer batteries in a suitable location Store your notebook in a cool dry location Temperatures should remain between 13 ºF 25 ºC and 140 ºF 60 ºC Store your notebook and batteries separately If...

Page 19: ...and the coating of the LCD screen Never use compressed air for cleaning your computer If your notebook has a Smart Card slot be very careful to avoid any liquid entering the slot as this can damage the unit Further information on cleaning the notebook The notebook does not float If the notebook is exposed to water or other liquids with its connections open liquid can penetrate the notebook and cau...

Page 20: ...off your device during the first time setup process On delivery the battery can be found in the battery compartment or in the accessories kit The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For in...

Page 21: ...e note that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm 3 97 inches away from the device and its AC adapter to ensure adequate ventilation Never cover the ventilation openings of the device Do not expose the device to extreme environmental conditions Protect the device against dust humidity and heat Connecting the AC adapter Makingre...

Page 22: ... system is pre installed on the hard disk 1 Slide the ON OFF button 1 to the right to switch on the notebook The ON OFF button returns automatically to its original position During the installation process follow the on screen instructions You can find information and help on the Windows operating system functions on the Internet at http windows microsoft com 20 Fujitsu ...

Page 23: ...ct the applications you wish to install by selecting the checkbox adjacent to your selection or Click Select All if you would like to install all available applications To confirm your selection click Install Note that in some cases depending upon which application was selected for installation after installation completes the system will prompt you to reboot There are also cases in which if multi...

Page 24: ...ing external devices Page 72 for instructions on how to connect external devices such as a mouse and a printer to the notebook Please refer to the notes in the chapter Important notes Page 13 Status indicators Statusindicators Symbols The status indicators provide information about the status of the power supply the drives and the keyboard functions etc 22 Fujitsu ...

Page 25: ...icator lights up white The battery is fully charged The indicator light is orange The battery is being charged The indicator is flashing orange The AC adapter is connected but the battery cannot be charged as the battery is too hot or too cold for charging The charging process is continued as soon as the battery has reached a permissible temperature again Indicator is off The system is operating u...

Page 26: ...Working with the notebook Opening the notebook Fold the LCD screen upwards 24 Fujitsu ...

Page 27: ...lights up whenever the system is switched on Programing the ON OFF button You can program the ON OFF button Operating system Menu Windows 7 Start Settings Control Panel System and Security Power Options Windows 8 1 Windows 8 1 Desktop Control Panel Hardware and Sound Power Options If you have assigned a password you must enter this when requested to do so in order to start the operating system Det...

Page 28: ... or as a notebook just as you wish Please note that the monitor cannot be turned completely on its own axis Stop turning the monitor as soon as you feel resistance No guarantee services can be offered for damage caused due to incorrect turning From notebook to Tablet PC Raise the LCD screen into a vertical position 26 Fujitsu ...

Page 29: ...n both sides Turn the screen to the left or right in the direction of the arrow At first you will feel some slight resistance then the screen will turn easily and without friction Turn the screen further until it has turned 180 and the hinge latches in Fujitsu 27 ...

Page 30: ...Working with the notebook Now fold the screen down until the back of the screen is almost flat on top of the keyboard The screen is now secured in the tablet position 28 Fujitsu ...

Page 31: ...damage to the WWAN antenna Windows 7 You can change these settings in the Fujitsu menu or under Start Settings Control Panel Hardware and Sound Display Settings Windows 8 1 You can change these settings under Windows 8 1 Desktop Control Panel Hardware and Sound Windows Mobility Center Rotate screen In the Fujitsu Tablet Controls settings profiles are saved for operation with different screen orien...

Page 32: ...oth sides as far down as possible and then turn the screen It will turn easily and without resistance Turn or move the screen further until it has turned 180 and the hinge latches in Switching off the notebook Notebook Close all applications and then shut down your operating system please refer to the Operating system manual Slide the power ON OFF button towards the right The power ON OFF button r...

Page 33: ...esent handwriting recognition under Windows 7 or Window 8 1 supports the following languages English German French Italian Japanese Korean Chinese traditional and simplified Dutch Portuguese Spanish Brazilian Norwegian Bokmål and Nynorsk Swedish Finnish Danish Polish Rumanian Serbian Cyrillic and Latin script Catalan Russian Czech and Croatian Under Windows 8 1 you can set the required language un...

Page 34: ...external monitor For more information please refer to Chapter Key combinations Page 43 under Switching between screen output Ambient light sensor If your notebook was shipped with a Windows operating system the screen brightness is regulated by the ambient light sensor and is dependent on the particular light conditions This results in optimum readability and longer battery life at the same time U...

Page 35: ...ation tool for the stylus to calibrate finger based operation Actions with one finger Action Description Selecting objects click with the left mouse button Tap once briefly on the object with your finger Starting programs double click with the left mouse button Use one finger to tap twice in quick succession on the program symbol Moving objects windows while holding the left mouse button pressed d...

Page 36: ...escription Scrolling Place two fingers on the touchscreen Move the fingers up to scroll up or Move the fingers down to scroll down Rotating Position your thumb on the touchscreen and rotate the image clockwise or anticlockwise using your index finger 34 Fujitsu ...

Page 37: ...fingers on the touchscreen and move them apart to increase the size of the view or Place two fingers on the touchscreen and move them together to decrease the size of the view Locking context sensitive menus Use two fingers to tap twice in quick succession on the touch screen Fujitsu 35 ...

Page 38: ...rt the pen into the pen slot in the correct direction flat part facing the lower side of the Tablet PC The stylus of the Tablet PC is an electronic instrument that can be damaged if used improperly Handle the stylus with care Our recommendations for proper handling of the stylus are as follows Do not gesture with the stylus Do not use the stylus as a pointer Do not use the stylus on surfaces other...

Page 39: ... on the desired element with the stylus and keep the stylus pressed against the screen Moving the cursor Move the mouse Place the tip of the stylus directly on the screen Adjusting the stylus Operating system Menu Windows 7 Under Hardware and Sound Pen and Input Devices you can make various settings for the stylus in the control panel assignment and function of the stylus button Windows 8 1 Under ...

Page 40: ...You can secure the stylus with a stylus tether to prevent accidentally dropping it or losing it Secure the end of the stylus tether with the smaller loop to your stylus Secure the end of the stylus tether with the larger loop to your notebook 38 Fujitsu ...

Page 41: ...d execution of commands They correspond to the buttons on a conventional mouse You can also deactivate the Clickpad via a keyboard shortcut so that you cannot move the pointer on the screen unintentionally see chapter Key combinations Page 43 Moving the pointer Move your finger on the Clickpad Clickpad The pointer will move Selecting an item Move the pointer to the item you wish to select Clickpad...

Page 42: ...ckpad Press and hold the left button and drag the item to the desired position with the finger on the Clickpad The item will be moved Switching the Clickpad on and off You can switch the Clickpad on and off using a key combination see Key combinations Page 43 40 Fujitsu ...

Page 43: ... enhanced keyboard Some enhanced keyboard functions are mapped with key combinations The following description of the keys applies to the Windows operating system Additional functions supported by the keys are described in the relevant manuals supplied with your application programs The following illustration shows how to access the different characters on keys with overlaid functions The example ...

Page 44: ...pper left of the key will appear when that key is pressed To cancel the Caps Lock function simply press the Caps Lock key again CapsLockkey CapsLock Shift Shift key The Shift key causes uppercase characters to appear In the case of overlay keys the character printed on the upper left of the key will appear when that key is pressed Shiftkey Shift Fn key The Fn key enables the special functions indi...

Page 45: ... 2 Character valid when the Num key is active Further information about the status indicators can be found in chapter Status indicators Page 22 Country and keyboard settings Make the country and keyboard settings as described in the documentation for your operating system Key combinations Keycombinations The following description of key combinations applies to Windows operating systems Some of the...

Page 46: ... combination switches the Clickpad and the Clickpad buttons on or off Fn F4 Clickpad Clickpadbuttons Clickpad Wireless components This key combination switches the wireless components off or on Fn F5 Wirelesscomponents Decreasing the screen brightness This key combination decreases the brightness of the screen Fn F6 LCDscreen Screenbrightness Increasing the screen brightness This key combination i...

Page 47: ...tions Use this key combination to switch between several open applications Alt Tab D Switching over to Windows 8 Desktop Windows 8 only With this key combination you can switch from Windows 8 Modern to Windows 8 Desktop M Switching over to Windows 8 Desktop and minimizing applications Windows 8 only With this key combination you can switch from Windows 8 Modern to Windows 8 Desktop and at the same...

Page 48: ...as the same function as the Windows Start key on the keyboard If the button is pressed in combination with the power ON OFF button the function is the same as for the Ctrl Alt Del key combination Increase volume This button increases the volume of the internal speakers _ Decrease the volume This button decreases the volume of the internal speakers 46 Fujitsu ...

Page 49: ...being used You can only operate the webcam with a particular application e g an Internet telephony program or a video conferencing program which supports a webcam When using the webcam the notebook base must not wobble The webcam automatically adjusts itself to the current light level For this reason the LCD display may flicker while the light level is adjusted Further information on use of the we...

Page 50: ...e taskbar for monitoring the battery capacity When you place the mouse pointer on the battery symbol the system displays the state of charge of the battery Battery storage Battery Battery Self discharge battery Chargecapacity battery The battery should be stored in a dry environment at a temperature between 0 C 32 F and 30 C 86 F The lower the storage temperature the lower the rate of self dischar...

Page 51: ...ower plug from the power outlet Switch the device off The device must not be in energy saving mode Close the LCD screen Remove all the cables from the device Turn the device over and place it on a stable flat and clean surface If necessary lay an anti slip cloth on this surface to prevent the device from being scratched Fujitsu 49 ...

Page 52: ... Battery Lock slider switch in the direction of the arrow 1 and hold it in place Slide the Battery Lock slider switch in direction of the arrow 2 Remove the battery compartment cover 3 Remove the battery from the battery compartment 4 50 Fujitsu ...

Page 53: ...ttery compartment 1 Close the battery compartment cover 2 Slide the Battery Lock slider switch in direction of the arrow 3 The battery is secured Turn the notebook the right way up again and place it on a flat surface Reconnect the cables that were previously disconnected Fujitsu 51 ...

Page 54: ...er in your Control Panel or Right click on the desktop Activate the screen saver by clicking on Personalize Change Screen Saver If you need further information about an option you can get help with most settings by pressing F1 to open the Microsoft Help When the notebook is in energy saving mode the following must be remembered During energy saving mode open data is held in main memory or in a swa...

Page 55: ...ed formats Your notebook supports the following formats Secure Digital SDTM Card SDHC SDXC Inserting the memory card Carefully slide the memory card into the slot The label should be facing upward Do not apply excessive force as otherwise the delicate contact surfaces could be damaged Memorycard Depending on the particular type used the memory card may protrude slightly from the slot Fujitsu 53 ...

Page 56: ...d controls Page 10 Please refer to chapter Key combinations Page 43 for information on setting the volume and also enabling disabling the speakers using key combinations If you attach an external microphone the built in microphone is disabled When you connect headphones or external speakers the built in speakers are disabled You can find information on connecting headphones and a microphone in cha...

Page 57: ...carrier Push the SIM card carrier back into its location 3 Install the rechargeable battery again see Installing a battery Page 51 Removing a SIM card Remove the rechargeable battery see Removing a battery Page 49 1 3 2 Remove the SIM card carrier from its location 1 Remove the SIM card from the SIM card carrier 2 Push the SIM card carrier back into its location 3 Install the rechargeable battery ...

Page 58: ...s LAN transmission unit antenna will all be switched off when you switch off the wireless components Pay attention to the additional safety notes for devices with wireless components provided in the Safety manual Details on using a wireless LAN can be found in the online help system included in the wireless LAN software You can obtain more information on 4G from your service provider Configuring W...

Page 59: ... your model variant a USB dongle a USB stick with your mobile phone provider s SIM card a mobile end device e g mobile phone with Bluetooth or cable connection UMTS LTE antenna If you have a device with a wireless WAN module installed note that while holding the system horizontally with the webcam at the bottom tablet position and Secondary Landscape setting WWAN must not be operated with the ante...

Page 60: ...N adapter out of the LAN port on the notebook in the direction of the arrow 2 1 Push the LAN adapter upwards in the direction of the arrow 1 Plug the network cable into the LAN adapter 2 Connect the network cable to your network port Your network administrator can help you to configure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obt...

Page 61: ...e standard ports for monitor audio mouse and keyboard You need only dock the notebook in order to work with your peripheral devices Ports on the port replicator Portreplicator Ports 1 3 4 5 6 1 7 2 8 10 9 1 Security Lock 2 USB ports 3 LAN port 4 Display Port 5 DVI port 6 VGA monitor port 7 DC input connector DC IN 8 Connector on the port replicator for the docking port on the bottom of the noteboo...

Page 62: ...red furniture bed This can block the air vents of the notebook and cause overheating and damage Place the port replicator on a stable flat and anti slip surface Please note that the rubber feet may mark certain types of surfaces Never place the port replicator and the mains adapter on a heat sensitive surface Do not expose the port replicator to extreme environmental conditions Protect the port re...

Page 63: ...k on the port replicator so that the connector on the underside of the notebook aligns with the connector on the port replicator 1 Press down on the notebook s rear corners so that it locks into position 2 Connect the AC adapter cable to the DC jack DC IN of the port replicator 3 Connect the AC cable to the AC adapter 4 Plug the AC cable into the power outlet 5 Fujitsu 61 ...

Page 64: ...hing off notebook via port replicator Close all applications and then shut down your operating system please refer to the manual for the operating system If the notebook cannot be shut down properly press the ON OFF button on the port replicator for approx four seconds The notebook will switch off However any unsaved data may be lost in the process 62 Fujitsu ...

Page 65: ...ing with the notebook Disconnecting the notebook from the port replicator 2 1 Pull the unlocking lever in the direction of the arrow 1 until you hear the notebook unlatch Lift off the notebook 2 Fujitsu 63 ...

Page 66: ...ur password you may be locked out of the system and unable to access your data Therefore please note the following information Make regular backups to external optical disks such as external hard drives CDs DVDs or Blu ray Discs Some security functions need you to choose passwords Make a note of the passwords and keep them in a safe place If you forget your passwords you will need to contact our S...

Page 67: ...t least one supervisor password in the BIOS Setup and activate the password protection for the operating system and hard disk as desired Boot from Removable Media Prevents unauthorized booting of an operating system from external media e g USB stick USB CD ROM drive etc In the BIOS Setup go to the Security menu and edit the Boot from Removable Media option Owner Information Display service desk or...

Page 68: ...ing the Security Lock Your device comes with a Security Lock mechanism for the Kensington Lock Cable You can use the Kensington Lock Cable a sturdy steel cable to help protect your notebook from theft The Kensington Lock Cable is available as an accessory Fujitsu recommends the use of a combination lock Fit the Kensington Lock Cable to the mechanism on your notebook KensingtonLockCable Usingthesec...

Page 69: ... you access to some of the functions You can only set up a user password if a supervisor password has already been assigned Calling and using the BIOS Setup Utility is described in the chapter Settings in BIOS Setup Utility Page 78 Assigning the supervisor and user passwords Start the BIOS Setup Utility and go to the Security menu Select the Set Supervisor Password field and press the Enter key Wi...

Page 70: ...eboot with the password removed With the supervisor password you simultaneously deactivate the user password Password protection for booting the operating system With the supervisor password you have set in the BIOS Setup Utility see section Assigning the supervisor and user passwords Page 67 you can also prevent booting of the operating system Operatingsystem Activating system protection Start th...

Page 71: ...Card as an alternative to password protection but also as a digital signature for encrypting your e mails or for home banking We recommend that you always use two Smart Cards Always keep one of the Smart Cards in a safe place if you are carrying the other Smart Card with you Inserting the Smart Card Do not use force when inserting and removing the Smart Card Make sure that foreign objects do not f...

Page 72: ...een Assigning the user password Select Start All Programs Select Security Panel Application Security Panel Application Follow the instructions on the screen Entering passwords via the tablet buttons The passwords for entry via the tablet buttons usually consist of a combination of buttons e g button 2 button 3 followed by button 1 and button ENT Enter your password using buttons 1 to 4 Confirm wit...

Page 73: ...he holder in the TPM using Clear Security Chip With Enabled all secret keys e g SRK Storage Root Keys AIK Attestation Identity Keys etc generated by applications are deleted Take note that you can then no longer access the data you have encrypted on the holder based keys Select the Exit Saving Changes option in the Exit menu Press the Enter key and select Yes The notebook restarts and the TPM is s...

Page 74: ... some devices such as USB devices it is not necessary to switch off the notebook and the device before connecting disconnecting For more information about whether or not devices need to be switched off please refer to the documentation supplied with the external device Some of the external devices require special drivers see the operating system and external device documentation HDMI port HDMIport...

Page 75: ...output monitor Monitor VGAsocket Screenconnection Monitorconnection Digital DisplayPort Analog VGA monitor port Digital DVI D monitor port Switch off the notebook and the external monitor Plug the data cable of the external monitor into the monitor port First switch on the external monitor and then the notebook You can also switch back and forth between the external screen and the LCD screen of th...

Page 76: ...ces while the operating system is running USB 1 x has a maximum data transfer rate of 12 Mbps USB 2 0 has a data transfer rate of up to 480 Mbps USB 3 0 has a data transfer rate of up to 5 Gbps Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to a USB port of the notebook Device drivers USB devices wil...

Page 77: ... in order to utilize the USB charging function In this case the USB charging function will not work when the notebook is switched off as no drivers are active when the notebook is switched off You can use this USB port to charge or supply power to a USB device e g to charge a PDA or a mobile phone or to connect a USB lamp even if the notebook is switched off How to remove USB devices correctly Alw...

Page 78: ... headphones port Connect the audio cable to the external device Connect the audio cable to the headphones port of the notebook The internal speakers are disabled If you buy a cable from a retailer please note the following information The headphones port on your notebook is a 3 5 mm jack If you want to connect headphones or speakers you will need a 3 5 mm jack plug 76 Fujitsu ...

Page 79: ...nd installing components during servicing Only qualified technicians should repair your notebook Unauthorized opening or incorrect repair may greatly endanger the user electric shock fire risk and will invalidate your warranty Components Incaseofservice Fujitsu 77 ...

Page 80: ...mation relating to the BIOS processor and notebook System Advanced system settings Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits the BIOS Setup Utility Starting the BIOS Setup Utility Reboot the device switch off on or reboot the operating system BIOSSet...

Page 81: ...he BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu you wish to access to make changes The menu is displayed on the screen Select the option you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes you have made fo...

Page 82: ...rd entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard Changes without exiting BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exit the BIOS Setup Utility...

Page 83: ...tion and all peripheral devices connected to your system Your sales contract Our notebooks have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimize components and equipment in terms of weight space and energy requirements Depending on the particular configuration you have purchased it is possible that functionality may be slightly ...

Page 84: ...heck whether the battery is installed correctly in its compartment Switch the notebook on The battery is discharged Charge the battery or Install a charged battery or Connect the notebook to a AC outlet using the AC adapter When certain characters are entered on the keyboard only numerals are written Abeepsoundseverysecond Cause Troubleshooting The virtual number keys of your device are activated ...

Page 85: ...cable is plugged properly into the external monitor and into the power outlet Check whether the data cable is properly connected to the notebook and the external monitor if it is plugged in with a connector Switch on the external monitor and the notebook The external monitor is blank or the image is unstable Monitor Monitor Cause Troubleshooting The wrong external monitor has been selected or the ...

Page 86: ...ylus install the driver for the standard model or If your device is one which can be operated using the stylus and by finger install the driver for the Dual Digitizer model The notebook does not start after switching it on Notebook Cause Troubleshooting The battery is not installed correctly Check whether the battery is installed correctly in its compartment Switch the notebook on The battery is d...

Page 87: ...on supplied with the printer The printer is not connected correctly Check that the data cable connecting the notebook to the printer is properly connected The printer driver is faulty or not correctly installed or it is the wrong printer driver Check whether the correct printer driver is loaded refer to the printer documentation The wireless connection to a network does not work Thewirelessconnect...

Page 88: ...y darker with the key combination for Decreasing the screen brightness in order to reduce the amount of power being drawn Smart Card reader is not recognized Cause Troubleshooting Smart Card inserted incorrectly Make sure you have inserted your Smart Card into the Smart Card reader with the chip facing upwards downwards device dependent Check whether the Smart Card you are using is supported Your ...

Page 89: ... appears repeatedly despite troubleshooting measures contact the place of purchase or our customer service center Error message cause Troubleshooting CMOS Battery Bad If the error message occurs repeatedly the back up battery in the notebook is dead Contact your sales outlet or our customer service center System CMOS checksum bad Default configuration used The system configuration information is i...

Page 90: ... Press the F1 function key to start the operating system Press the function key F2 to access the BIOS Setup Previous boot incomplete Default configuration used Default values have been set for certain settings because of an error which occurred in the previous system boot Check the settings in the BIOS Setup Press the F1 function key when prompted to do so Real time clock error Contact your sales ...

Page 91: ...ion WQHD 2560 x 1440 pixels FHD 1920 x 1080 pixels 32 bit Brightness control 11 levels Technology Wide View High Bright Display with LED background lighting Digitizer and glass panel Dual Digitizer Touch and Pen support Hardened glass Webcam FHD 30 fps with status indicator Display adapter Chip Intel HD Graphics 5500 Maximum resolution of external monitor 4096 x 2304 pixels Dimensions Width x Dept...

Page 92: ...C 5 F 140 F WLAN specifications Type of network Intel Dual Band Wireless 7265NGW Stone Peak 11a b g n 11ac Wi Fi based Transfer rate Automatic switching IEEE802 11 a and g 54 Mbps max data rate IEEE802 11n 300 Mbps max data rate IEEE802 11ac 867 Mbps max data rate Active frequency 802 11n 2 4 GHz or 5 GHz 802 11b g 2400 2473 MHz 802 11a 4900 5850 MHz 802 11ac 2 4 GHz 5 GHz Typical operating distan...

Page 93: ... bits Maximum recommended number of computers to be connected over wireless LAN during ad hoc connection 10 units or less Wi Fi based indicates that the interconnectivity test of the organization which guarantees the interconnectivity of wireless LANs Wi Fi Alliance was passed The operating distances given above increase or decrease depending on factors such as the number of walls reflecting mater...

Page 94: ...k 1 x Ambient conditions Environment class DIN IEC 721 7K1 Mechanism class DIN IEC 721 7M2 Operating temperature 5 35 41 F 95 F Transit temperature 15 C 60 C 5 F 140 F Rechargeable battery For information on the batteries used in your device please see http solutions us fujitsu com www content support contact index php Rated voltage 14 4 V Rated capacity 45 Wh Rated power 3150 mAh The operating ti...

Page 95: ... and the optionally available port replicator Primary Rated voltage 100 V to 240 V automatic Rated frequency 50 Hz to 60 Hz automatic Max rated current 0 7 A to 1 2 A Secondary Rated power 65 W adapter for notebook only 90 W adapter for port replicator only Rated voltage 19 V Max rated current 4 22 A An additional AC adapter or AC cable can be ordered at any time Fujitsu 93 ...

Page 96: ... you RBRC has drop off points at tens of thousands of locations throughout the United States and Canada To find the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to the EIA Consumer Education Initiative website http EIAE org and search for a convenient disposal location Remember protecting the environment is a coop...

Page 97: ...o not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For Authorized Repair Technicians Only CAUTION For c...

Page 98: ...the computer also reduces the speed of any active Ethernet network links To wake the computer from Sleep mode press the Suspend Resume Button Energy saving benefits Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment saving half in utility costs But more than that ENERGY STAR also makes a difference for the environment Did you know that the average hou...

Page 99: ...ty This device complies with Part 15 of the FCC Rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operation Fujitsu 97 ...

Page 100: ...ructions included in the user documentation provided with the product Any changes or modifications made to this device that are not expressly approved by the manufacturer may void the user s authority to operate the equipment The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of this device or the substitution or attachment of connectin...

Page 101: ...ne the receiver is connected to 4 Consult the dealer or an experienced radio TV technician for help FCC Radio Frequency Exposure statement The available scientific evidence does not show that any health problems are associated with using low power wireless devices There is no proof however that these low power wireless devices are absolutely safe Low power wireless devices emit low levels of radio...

Page 102: ...erence received including interference that may cause undesirable operation Modifications not expressly authorized by Fujitsu America Inc may invalidate the user s right to operate this equipment Restrictions concernant l exportation Ce produit ou logiciel contient du code de chiffrement qui ne peut être exporté ou transféré du Canada ou des États Unis sans un permis d exportation du département d...

Page 103: ...atériel utilisant les bandes 5 250 5 350 MHz 5 470 5 725 MHz et 5 725 5 825 MHz conformément à la limite p i r e maximale permise selon l annexe A9 2 afférent aux périphériques RSS210 En outre les utilisateurs doivent prendre garde au fait que les radars de grande puissance sont considérés comme des utilisateurs principaux ce qui signifie qu ils sont prioritaires des bandes 5 250 5 350 MHz et 5 65...

Page 104: ...ing modes IEEE802 11a IEEE802 11ac IEEE802 11b IEEE802 11g and IEEE802 11n The WLAN device is Wi Fi certified and operates as applicable at the maximum data rate of 867 Mbps in IEEE802 11ac mode 450 Mbps in IEEE802 11n mode 300 Mbps in this configuration 54 Mbps in IEEE802 11g mode and 11 Mbps in IEEE802 11b mode The WLAN devices support the following encryption methods WEP TKIP CKIP and AES encry...

Page 105: ...red network devices by communicating through an Access Point In infrastructure mode wireless devices can communicate with each other or with a wired network Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services devices and computers e g file servers printers databases Fujitsu 103 ...

Page 106: ...EEE802 11b IEEE802 11g and IEEE802 11n The WLAN device operates in the 2 4 GHz ISM band and the 5 GHz lower middle and upper UNII bands Microwave ovens may interfere with the operation of WLAN devices since they operate in the same 2 4 GHz frequency range as IEEE802 11b g n devices Interference by microwaves does not occur with IEEE802 11a radio which operates in the 5 GHz RF band Wireless devices...

Page 107: ...to establish wireless network connectivity using the software that is built into Windows Vista Support for most industry standard security solutions is contained in this software Pre defined parameters are required for this procedure Consult your network administrator for these parameters 1 From the Modern Start screen press Windows X then select Control Panel from the menu 2 If the Control Panel ...

Page 108: ...ss Point Infrastructure connection set the network name SSID and network key to the same values as those of the access point Set the Network Authentication value identically to that of the Access Point Please consult your network administrator for this value if necessary Unavailable network connection Weak received signal strength and or link quality Ad hoc connection Retry connection after shorte...

Page 109: ...rlapping RF channels can cause interference with the operation of the WLAN device Change the channel of your Access Point to a channel that does not overlap with the interfering device Wireless network authentication has failed Re check your Network Authentication Encryption and Security settings Incorrectly configured security settings such as an incorrectly typed WEP key a mis configured LEAP us...

Page 110: ...r additional information about Bluetooth Technology visit the Bluetooth Web site at www bluetooth com FCC Radiation Exposure Statement This system complies with the FCC limit values for radio frequency radiation in an uncontrolled environment The Bluetooth antenna is located at the top edge of the LCD screen and is exempt from the criteria for minimum distance because of its low power consumption ...

Page 111: ...Creating a backup of bootable disc and recovery image for Windows 7 8 8 1 When you purchased your new system a copy of the recovery image was loaded into a hidden partition on your hard disk drive Having a copy of the recovery image available to you means that in the event of system failure you will be able to restore it To make a copy of the recovery image to DVD discs you will need three or four...

Page 112: ...ve System Specific Software Drivers are also available for download through the Fujitsu support site Note For some earlier operating system images the System Specific Software Drivers are not in C Drivers You can further determine that your OS is one of these by verifying that a file 2016Update is NOT located in C Fujitsu Model In this case follow the steps below to get and save the software 1 Ope...

Page 113: ...ity tools may be deleted from your hard disk drive if you modify the partitions If that occurs you will not be able to use the hidden partition for booting to Recovery and Utility Tools but you will still be able to boot from the Bootable Disc Determining whether recovery and utility is pre loaded 1 Turn on or reboot your system When the Fujitsu logo appears press the F12 key 2 Use the Tab key to ...

Page 114: ...or an external media drive perform the following steps 1 Power on your system When the Fujitsu logo appears on the screen press the F12 key 2 Insert the bootable disc into the drive tray 3 Highlight the CD DVD option from the Boot menu then press Enter 4 Click OK 5 Select CD DVD boot mode UEFI Mode if applicable then press Enter While the files are being loaded from the disc the Fujitsu logo scree...

Page 115: ...very tool contains two options Restore C Drive Restore recovery image only C drive Restore Full Hard Drive Restore recovery image full hard drive You can use these tools to restore the Recovery Image from the hidden partition and perform a full hard drive recovery Please refer to instructions above for details on how to create a Recovery Image Restore the recovery image from hidden partition 1 Cli...

Page 116: ...sc and the Recovery Disc Set for this task Utility tool If applicable for your region the Utility tool contains two options Hard Disk Data Delete and Partition Creation The Hard Disk Data Delete utility is used to delete all data on the hard disk and prevent the data from being reused Note Do not use the Hard Disk Data Delete utility unless you are absolutely certain that you want to erase your en...

Page 117: ...stem When the Fujitsu logo appears on the screen press the F12 key 2 Insert the bootable disc in your DVD drive then click OK 3 Highlight the CD DVD option from the Boot Menu and press Enter 4 Select CD DVD boot mode Select UEFI Mode if applicable and press Enter While the files are being loaded from the disc the Fujitsu logo screen appears followed by a progress bar at the bottom of the screen 5 ...

Page 118: ...ith complete Drivers Applications installed You can further determine that your OS is one of these by verifying that a file 2016Update is NOT located in C Fujitsu Model In this case follow the steps in Installing the Software after the Recovery Image is Restored to download and install needed software applicable to the model and OS Installing the software after the recovery image is restored Note ...

Page 119: ... to take effect The Do you wish to reboot now message appears Select Yes The system will now reboot You can now connect to the internet and download FSDM Fujitsu Software Download Manager from the support site and download all the software applicable to the model and OS using FSDM if they are not downloaded yet 3 Installation of essential access software from your backup you will need the backup c...

Page 120: ...isc and follow the step in the readme txt If there is no Drivers folder in the Bootable Disc the computer does not need the essential access software The recovery image already has the essential access software installed You can now connect to the internet and download FSDM Fujitsu Software Download Manager from the support site and download all the software applicable to the model and OS using FS...

Page 121: ... software in the listed order You can Select All to install the software in the order listed 9 Click the Install button to start the installation 10 After installing all the selected drivers the Installation Results window is displayed Click OK 11 You must restart the system for the settings to take effect Do you wish to reboot now message appears Select Yes 12 The system will now reboot Windows 1...

Page 122: ...install Windows Recovery options in Windows 10 If your PC isn t running as quickly or reliably as it used to try one of these recovery options The following table can help you decide which one to use Problem Try this Your PC isn t working well and you recently installed an app driver or update Restore from a system restore point Your PC isn t working well and it s been a while since you installed ...

Page 123: ...g lets you choose whether to keep your files or remove them and then reinstalls Windows To get started go to Settings Update security Reset this PC Get started and choose an option Option What it does Keep my files This reinstalls Windows 10 but keeps your personal files and any apps that came with your PC It removes Changes you made to settings Apps and drivers you installed Remove everything Thi...

Page 124: ...ps below 1 Power on your system When the Fujitsu logo appears on the screen press the F12 key 2 Insert the bootable disc in your DVD drive 3 Highlight the CD DVD option from the Boot Menu and press Enter 4 Follow on screen instructions to restore the image Select the language At the Windows Setup dialog window enter your OS language and other preferences and click Next to continue Click Install no...

Page 125: ...or the software downloaded from support website 1 Download FSDM Fujitsu Software Download Manager from the support site and download all the drivers applicable to the model and OS using FSDM if they are not downloaded yet 2 When the software packages are downloaded from the web it is important to download the Auto Installer Software package and the model language specific Readme file if you prefer...

Page 126: ... allow you to view and download a list of the most current drivers utilities and applications to determine whether you have the latest versions To download the FSDM Utility go to the Support Site http support fujitsupc com CS Portal support do srch DOWNLOADS If you are planning on downgrading upgrading or changing versions of your operating system during this process please see the User s Guide fo...

Page 127: ...ery 48 Charging back up battery 82 Choose a location 19 Clickpad 39 44 buttons 39 Deactivating 44 Dragging items 40 Executing commands 39 Moving the pointer 39 Selecting an item 39 Clickpad buttons 44 Components Installing Removing 77 Configuration BIOS Setup Utility 78 Configuring hardware 78 Configuring system 78 Connecting audio devices 76 Connecting headphones 76 Ctrl Alt Del 45 Cursor control...

Page 128: ...remains blank 83 unstable image 83 Monitor connection see VGA socket 73 N Notebook before traveling 15 does not start 84 not working 85 operating 22 switching off 30 transporting 15 Notebook switching on 25 Notes 13 disposal recycling 94 Energy saving 14 LCD screen 32 Transport 15 Num Lock indicator 43 Number keypad 41 Numeric keypad 41 see Virtual number keys 43 O Operating system activating syst...

Page 129: ...eakers 44 Switching between screen outputs 45 Switching on for the first time 20 Symbols Indicators 22 System settings BIOS Setup Utility 78 T Tab key 42 The wireless connection to a network does not work 85 Time not correct 82 Tips 81 TPM 71 Transport 15 Damage during transportation 18 Traveling notebook 15 Troubleshooting 81 Trusted Platform Module 71 U UMTS 57 antenna 57 USB charging function 7...

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