19
T r o u b l e s h o o t i n g
Problem
Possible Cause
Possible solution
Keyboard or Mouse Problems
You have installed
an external
keyboard or
mouse, and it
does not seem to
work.
Your external device is not
properly installed.
Re-install your device.
Your operating system
software is not setup with
the correct software driver
for that device.
Check your device and operating system
documentation and activate the proper driver.
Your mouse or keyboard
is connected to the wrong
PS/2 port on the optional
Port Replicator.
Plug the mouse into the PS/2 Mouse port and
the external keyboard or numeric key pad into
the PS/2 Keyboard port.
You have
connected an
external keyboard
or a mouse and
it seems to be
locking up the
system.
Your operating system
software is not setup with
the correct software driver
for that device.
Check your device and operating system
documentation and activate the proper driver.
Your system has crashed.
Try to restart your notebook.
Memory Problems
Your Power On
screen, or Main
menu of the BIOS
setup utility
information, does
not show the
correct amount of
installed memory.
Your memory upgrade
module is not properly
installed.
Remove and re-install your memory upgrade
module.
You have a memory
failure.
Check for Power On Self Test (POST) mes-
sages.
Modem Problems
Messages about
modem operation.
Messages about modem
operation are generated
by whichever modem
application is in use.
See your application software documentation
for additional information.
