16
Troubleshooting Table
Problem
Possible Cause
Possible solution
Audio Problem
There is no sound
coming from the
built-in speakers.
The software volume
control is set too low.
Adjust the sound volume control settings
in your software, operating system and
applications.
Headphones are plugged
into your notebook.
Plugging in headphones disables the built-in
speakers, remove the headphones.
BIOS audio settings
are incorrect.
Set the BIOS setup utility to the default values
within the Multimedia Device Configuration
menu.
Software driver is not
configured correctly.
Refer to your application and operating
system documentation for help.
The speakers have been
muted using the Volume
icon in the system tray.
Click on the Volume icon in the tool tray on
the bottom right of the screen. (It looks like a
speaker).
If the Mute box is checked, click on it to
uncheck it.
DVD/CD-rW/CD-roM Drive Problems
LifeBook notebook
fails to recognize
DVD/CD-RW/ CD-
ROM’s.
Protective sheet is still in
the DVD/CD-RW/CD-ROM
drive tray.
Remove the protective sheet from the DVD/
CD-RW/CDROM drive tray.
DVD/CD-RW/CD-ROM
is not pushed down onto
raised center circle of the
drive.
Open DVD/CD-RW/CD-ROM tray and re-
install DVD/CD-RW/CD-ROM properly.
DVD/CD-RW/CD-ROM
tray is not latched shut.
Push on the front of the DVD/CD-RW/CD-
ROM tray until it latches.
Incorrect DVD Player or
no DVD Player software is
installed.
Install DVD Player software.
