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T a b l e o f C o n t e n t s

L i f e B o o k C S e r i e s f r o m F u j i t s u

iii

SECTION FIVE

TROUBLESHOOTING

Identifying the Problem .  .  .  .  .  .  .  .  .  .  .  .  60
Specific Problems .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  61
Power On Self Test Messages .  .  .  .  .  .  .  .  .  80
Emergency CD-ROM

Tray Release . . . . . . . . . . . . . . . . . 83

Modem Setup and Commands . . . . . . . . 83
Recovery CD-ROM . . . . . . . . . . . . . . 84

SECTION SIX

CARE AND MAINTENANCE

Caring for Your Notebook .  .  .  .  .  .  .  .  .  .  88
Increasing Battery Life .  .  .  .  .  .  .  .  .  .  .  .  89
Caring for Your Batteries .  .  .  .  .  .  .  .  .  .  .  89

APPENDICES

SPECIFICATIONS & GLOSSARY

Warranty .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  92
LifeBook C Series General Specifications .  .  92
Pre-configured models .  .  .  .  .  .  .  .  .  .  .  .  94
Glossary .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  95

INDEX

Index . . . . . . . . . . . . . . . . . . . . . 101

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Summary of Contents for LifeBook C-4120

Page 1: ...ark of Watergate Software Inc LapLink is a registered trademark of Traveling Software Inc All other trademarks mentioned herein are the property of their respective owners Copyright 1999 Fujitsu PC Corporation All rights reserved No part of this publication may be copied reproduced or translated without prior written consent of Fujitsu PC Corporation No part of this publication may be stored or tr...

Page 2: ...Ns contact your local telephone company If this equipment causes harm to the telephone net work your telephone company may discontinue your service temporarily If possible they will notify you in advance If advance notice is not practical they will notify you as soon as possible You will also be advised of your right to file a complaint with the FCC This fax modem also complies with fax branding r...

Page 3: ...ique de la class B respecte toutes les exigence du Réglement sur le matérial brouilleur du Canada Notice to Users of the Canadian Telephone Network The Canadian Industry Canada label identifies certi fied equipment This certification means that the equipment meets certain telecommunications net work protective operational and safety requirements The Department does not guarantee the equipment will...

Page 4: ... par un service de maintenance agréé au Canada Toute réparation ou modification qui n est pas expressément approuvée par Fujitsu PC Corp C A U T I O N For safety users should ensure that the electrical ground of the power utility the telephone lines and the metallic water pipes are connected together Users should NOT attempt to make such connections themselves but should contact the appropriate el...

Page 5: ...n WARNING CMOS and NiCAD batteries may explode if mistreated Do not recharge disassemble or dispose of in fire A V E R T I S S E M E N T Pour assurer la sécurité les utilisateurs doivent vérifier que la prise de terre du service d électricité les lignes télphoniques et les conduites d eau métalliques sont connectées ensemble Les utilisateurs NE doivent PAS tenter d établir ces connexions eux mêmes...

Page 6: ...Black White of Cover to come ...

Page 7: ...T a b l e o f C o n t e n t s ...

Page 8: ...g the System 18 SECTION THREE USING YOUR LIFEBOOK C SERIES FROM FUJITSU Status Indicator Panel 20 Battery 23 Integrated ErgoTrac Pointing Device 26 Using the Keyboard 28 Volume Control 30 Floppy Disk Drive 30 DVD or CD ROM Drive 32 LifeBook Application Panel 33 Hard Drive 34 Internal Modem 34 Power Management 35 Data Security 40 Pre installed Software 41 Boot Sequence 42 Identifying the Drives 43 ...

Page 9: ...er On Self Test Messages 80 Emergency CD ROM Tray Release 83 Modem Setup and Commands 83 Recovery CD ROM 84 SECTION SIX CARE AND MAINTENANCE Caring for Your Notebook 88 Increasing Battery Life 89 Caring for Your Batteries 89 APPENDICES SPECIFICATIONS GLOSSARY Warranty 92 LifeBook C Series General Specifications 92 Pre configured models 94 Glossary 95 INDEX Index 101 ...

Page 10: ...T a b l e o f C o n t e n t s iv ...

Page 11: ...LifeBook C Series from Fujitsu P r e f a c e ...

Page 12: ... powerful interface that enables it to support a variety of optional features and software Figure P 1 CONVENTIONS USED IN THE GUIDE Screen examples in this manual are intended as examples only and screen and file names may differ in actual use Messages displayed by the LifeBook C Series appear in Courier type Example Shutdown the computer Keyboard keys are shown in boldface Helvetica type Example ...

Page 13: ...face L i f e B o o k C S e r i e s f r o m F u j i t s u L i f e B o o k C S e r i e s f r o m F u j i t s u vii Figure P 1 LifeBook C Series with Samples of Fujitsu and Third Party Options and Accessories ...

Page 14: ...P r e f a c e viii ...

Page 15: ...es S e c t i o n O n e Unpacking 2 Overview of LifeBook C Series Features 3 Component Identification 5 Top and Front Components 6 Left side Panel Components 7 Right side Panel Components 8 Rear Panel Components 9 Bottom Components 10 ...

Page 16: ...u Figure 1 1 Product Registration card Lithium ion battery Already installed in the battery bay of your notebook AC adapter with AC power cord located in the Accessories box Figure 1 2 Phone Modem RJ 11 telephone cable located in the Accessories box Getting Started Guide Accessories Catalog User s Guide Microsoft Windows 98 SE Guide Microsoft Works Guide International Limited Warranty Brochure Rec...

Page 17: ...d Video support for full motion video acceleration C A U T I O N The internal modem is designed to the ITU T V 90 standard Its maximum speed of 53000bps is the highest allowed by FCC and its actual connection rate depends on the line conditions The maximum speed is 33600bps at upload C A U T I O N The internal modem is not intended for use with Digital PBX systems Do not connect the internal modem...

Page 18: ... Built in mono microphone Stereo line in jack Stereo headphone jack Microphone jack Combination PC card slot accommodates 2 Type II or 1 Type III cards Integrated ErgoTrac pointing device for superb cursor control and comfort External monitor support with simultaneous display capabilities Full size keyboard with three dedicated Windows keys Hot swappable PS 2 port for external components USB devic...

Page 19: ...n Display Panel Status Indicator Panel Keyboard ErgoTrac Pointing Device Closed Cover Switch Built in Microphone Display Panel Latch COMPONENT IDENTIFICATION For detailed specifications refer to Appendices on pages 92 94 Power and Suspend Resume Button Left Speaker Right Speaker LifeBook Application Panel Audio CD Player Application Launcher Ir Mouse Receiver ...

Page 20: ...t stereo sound from the notebook Figure 1 3 Closed Cover Switch The closed cover switch turns off the LCD back lighting when the display panel is closed thus saving power To change the functionality of this switch adjust the settings in the Advanced Features submenu of the Power menu in the BIOS Setup Utility See pages 43 44 Figure 1 3 Keyboard A full size keyboard with dedicated Windows keys for ...

Page 21: ... LEFT SIDE PANEL COMPONENTS Anti theft Lock Slot This is a slot that allows you to attach a option al physical lock down device Figure 1 5 Power Switch This switch is the main power switch for your notebook Figure 1 5 Selector A B Internet E mail Switch Application Launch Launch Launch Internet Browser Launch e mail Application A Application B or other application or other application Lock None No...

Page 22: ... allows you to connect an external audio source like an audio cassette player to your notebook This jack will not support an external microphone Figure 1 6 Microphone Jack The microphone jack allows you to connect an external mono microphone Figure 1 6 Volume Control The volume control is a knob which provides manual control of the sound level of all audio output from your notebook Figure 1 6 C A ...

Page 23: ...s such as external game pads pointing devices keyboards and speakers Figure 1 7 DC Power Jack The DC power jack allows you to plug in the AC adapter or the optional auto airline adapter to power the notebook and charge the internal Lithium ion Battery Figure 1 7 C A U T I O N The internal modem is not intended for use with Digital PBX systems Do not connect the internal modem to a digital PBX as i...

Page 24: ... or she can help you It identifies the exact version of various components of your notebook Figure 1 8 Lithium ion Battery Bay The Battery Bay contains the internal Lithium ion Battery It can be opened for the removal of the Battery when stored over a long period of time or for swapping a discharged battery with a charged Lithium ion Battery Figure 1 9 Lithium ion Battery Bay Main Unit and Configu...

Page 25: ...Fujitsu S e c t i o n T w o Power Sources 12 Display Panel 13 Starting your LifeBook for the First Time 13 Registering your LifeBook 16 Learning About Your Operating System and Application Software 17 Power Off 17 Restarting the System 18 ...

Page 26: ...el of your notebook Figure 2 1 Figure 2 1 Connecting the AC Adapter 3 Plug the AC adapter into an AC electrical outlet To Connect the Optional Auto airline Adapter 1 Plug the DC Output cable into the DC Power jack on the rear panel of your notebook 2 Plug the auto airline adapter plug into the cigarette lighter or accessory plug of a car or other vehicle with the ignition key in the On or the Acce...

Page 27: ...al Lithium ion Battery you can power On your notebook Facing the keyboard and display panel move the power switch towards the rear of your notebook This is the On position See Figure 2 3 When you are done working you can leave your note book in Suspend mode see pages 35 36 or you can shut down the operating system and then turn the power switch off Figure 2 2 Opening the Display Panel The power sw...

Page 28: ...you will be using your computer For the phone settings enter the information for the location where you are setting up your LifeBook Windows 98 SE will help you dial from other locations as they come up If you are not connected to a phone line and plan to register your LifeBook at a later time you may click on skip and you will go directly to the condition of use page Booting the System with Windo...

Page 29: ... double clicking on the LifeBook Registration icon on your desktop and following the instructions You will then go into Fujitsu Registration Follow the instructions on the screens and enter all of the information so that if you need help FPC service and support will be able to serve you better Final Settings The first part of your final settings is the Windows End User License Agreement Read the a...

Page 30: ...ows 98 SE Welcome Process even if you shut your LifeBook down and start it up again P O I N T You will find a Emergency Recovery CD ROM packet in your accessories box Please store the packet in a safe place in case there is a loss of data and it becomes necessary to re install your operating system and or application programs See Restoring Your Pre installed Software from the Recovery CD ROM on pa...

Page 31: ...book accessories You can also reach the Fujitsu Service and Support website on line by choosing the Fujitsu Service Support website option in the Service and Support folder in the Windows Start menu Alternately you may call 1 800 8fujitsu 1 800 838 5487 POWER OFF Before turning off the power by putting the power switch in the Off position check that the Hard Drive and PC Card Access indicators are...

Page 32: ...state RESTARTING THE SYSTEM If your system is on and you wish to restart your system be sure that you use the following procedure 1 Click on the Start button 2 Click on Shut Down 3 Click on Restart 4 Verify that Restart is selected and click on Yes Windows will shut down and restart your notebook P O I N T You may also select Shut Down and once the power is off for 10 seconds or more you can resta...

Page 33: ...ointing Device 26 Using the Keyboard 28 Volume Control 30 Floppy Disk Drive 30 DVD CD ROM Drive 32 LifeBook Application Panel 33 Hard Drive 34 Internal Modem 34 Power Management 35 Data Security 40 Pre installed Software 41 Boot Sequence 42 Identifying the Drives 43 BIOS Setup Utility 43 Your Save To Disk File Allocation 44 ...

Page 34: ...ng component in your notebook Power Indicator The Power indicator tells you when the system is operational It is on steady when there is power to your notebook and blinks when the system is in Suspend mode It goes off when the system has entered Save to Disk mode or has been powered down by Windows 98 SE or the Power Button S e c t i o n T h r e e 20 Figure 3 1 Status Indicator Panel Power DVD CD ...

Page 35: ...hether the system is operating on an AC or auto airline adapter or the battery alone The indicator is On when either of the adapters is active and Off when power comes from the battery alone If a battery is charging the Power Adapter indicator is active regardless of whether your notebook is On or Off If there is no battery charging and your notebook is powered Off then the AC Adapter indicator an...

Page 36: ...cations 2 Click on the Start button 3 Point to Settings 4 Click on the Control Panel The control panel window will be displayed 5 Double click on the System icon The system properties dialogue box will be displayed 6 Click on the Device Manager tab The device list will be displayed 7 Click on the to the left of the DVD CD ROM icon The DVD CD ROM drive manu facturer s name and model will be display...

Page 37: ...ated it ScrLk Indicator The Scr Lk indicator tells you when scroll lock is active You can activate or deactivate the scroll lock by pressing the NumLk ScrLk key Deactivate the mode the same way that you activated it BATTERY The Lithium ion battery is rechargeable and the operating time will vary depending on active power management features and user activity levels If the internal Lithium ion Batt...

Page 38: ...tery or your notebook itself It may also prevent operation of your notebook by draining all available current into the bad battery C A U T I O N A shorted battery is damaged and must be replaced so that it does not damage anything else Shorted Battery If your Status Indicator panel shows a shorted battery check the installation for that battery by removing and re installing it If it still shows th...

Page 39: ...g low your note book beeps about every 15 seconds and the Battery Level indicator flashes If you do not respond to the low battery alarm the battery will continue to discharge until it is too low to operate When this happens there will be a multiple beep alarm the Battery Level indicator will show dead battery and your notebook will go into Suspend mode to try and protect your data as long as poss...

Page 40: ... the data that was not stored Once you provide power you can continue to use your notebook while an adapter is charging the battery However this charges the battery more slowly If you want to charge the battery quickly put your notebook into Suspend Mode or turn it off while the adapter is charging the battery See Power Off on pages 17 for shutdown procedures C A U T I O N There is no guarantee th...

Page 41: ...3 4 Double Clicking Double clicking means following the preceding Clicking procedure but pressing the pointing device button twice in rapid succession Double clicking can only be done with the left button P O I N T An external mouse can be connected to the PS 2 port on the rear of the notebook P O I N T These instructions are for the right hand ed setting of the ErgoTrac Changing to left handed in...

Page 42: ...o enable a trailing tail for the cursor arrow You may want to try practicing with different adjustments until you find a combination that is comfortable for you USING THE KEYBOARD Your notebook has an integral 87 key keyboard Figure 3 6 The keys perform all the standard functions of a 101 key keyboard and also include Windows keys and other special func tion keys This section describes only those ...

Page 43: ...up Õ down Ô left Ó and right È as your application allows Figure 3 6 Keyboard Function Keys Numeric Keypad Fn Key Start Key Start Key Application Key Cursor Keys P O I N T The integrated ErgoTrac pointing device and or external mouse are also used for moving the cursor around the screen Function Keys Your notebook has 12 function keys F1 through F12 The functions assigned to these keys differ for ...

Page 44: ... step to the next choice The choices in order are built in dis play panel only external monitor only or both built in display panel and external monitor Pressing the Suspend Resume button while holding down the Fn key will activate the Save to Disk mode Please see pages 37 39 for information regarding this feature Windows Keys Your notebook has three Windows keys two Start keys and an Application ...

Page 45: ...oftware to format a floppy disk Please refer to the operating system manual for step by step instructions To prevent accidental erasure of data stored on a floppy disk slide the write protect tab on the floppy disk to open up the small hole This makes the disk write protected When you want to write data to that disk slide the write protect tab the other way to close the small hole See Figure 3 8 C...

Page 46: ...ic field Never disassemble or dismantle your floppy disk drive This may cause damage to your system and will void your warranty DVD OR CD ROM DRIVE You will have either a DVD or a CD ROM drive Operation is the same for either except that a DVD drive will read either DVD s or CD ROM s C A U T I O N Do not operate your DVD CD ROM drive unless your notebook is sitting on a flat surface Using a DVD or...

Page 47: ... edges and avoid touching the surface Avoid storing any disk in extreme temperatures Do not bend disks or set heavy objects on them Never write on the label surface with a ball point pen pencil or similar device If a disk is subjected to sudden changes in temperature cold to warm condensation may form on the surface Wipe the moisture off with a clean soft lint free cloth and let it dry at room tem...

Page 48: ...other data storage media it will be permanently lost All software will be need to be re installed and data files restored from your back up disks See the operating system manual for more infor mation on backing up your data files 3 Click on Fujitsu LifeBook Application Panel 4 Click on LifeBook Application Panel Guide HARD DRIVE Formatting the Hard Drive The hard drive inside your notebook is form...

Page 49: ...he BIOS setup utility or from settings made in your operating system For information on configuring your BIOS please see the Self Help Center on our website at www 8fujitsu com Using the Suspend Resume Features When your notebook is active the Power but ton Figure 1 3 on page 5 can be used to man ually put your notebook into Suspend mode The Power button is located next to the Status C A U T I O N...

Page 50: ...lashing your notebook is fully opera tional If it is visible and flashing your note book is in Suspend mode If it is not visible the power is Off or your notebook is in Save to Disk mode See page 37 When you receive your LifeBook C Series it will be set to the default in BIOS which is Suspend mode C A U T I O N The Standby or Save to Disk mode should not be used with certain PC Cards Check your PC...

Page 51: ...the button immediately You will hear two short beeps and then your system will flash the Save to Disk screen and enter Save to Disk mode If your notebook is in Save to Disk mode pushing the Power button will return your notebook to active operation at the point where it went into Save to Disk mode You can tell whether or not your system is in Save to Disk mode by looking at the Power indicator See...

Page 52: ...tebook s system memory to the hard drive as a part of the Suspend Resume function Your notebook is setup to perform this function in one way and can be configured through the system BIOS to do it in other ways Default Method for using Save to Disk Mode Press the Fn key together with the Suspend Resume button when activating the Suspend mode The Save to Disk pop up will appear on your screen simply...

Page 53: ... memory to a file on the internal hard drive and then automatically shuts off power to your notebook When you resume operation by pressing the Power button you return to the point in the operation where you left off before going into Save to Disk mode there is no activity keystroke pointer action sound generation video display change modem transmission or reception etc on your note book for 16 sec...

Page 54: ...ions of the data stored in the notebook from unauthorized access Hardware Data Security Features When you are using your notebook s built in hardware control password to gain access to the notebook the actual password will not appear on the screen This is a safety precaution The hardware control security parameters are set from the BIOS setup utility See Security Menu in the BIOS Guide for more in...

Page 55: ... transfer is a precaution that will protect the data on your hard drive from contamination or destruction See your VirusScan online help screens for information on how and when to run this program Located in the Service and Support Software folder PC Doctor PC Doctor by Watergate Software is primarily for use by your support representative when helping you with trouble shooting Located in the Serv...

Page 56: ...stem Management Software folder Adobe Acrobat Reader The Adobe Acrobat Reader allows you to view navigate and print PDF files across all major computing platforms Located in the Service and Support Software folder sequence including a Power On Self Test POST To view this Boot Menu press the Esc key anytime while the Fujitsu logo is displayed To enter the BIOS setup utility press the F2 key anytime...

Page 57: ...sses and boot devices Power Management parameters that help to conserve your notebook s batteries System Data Security feature parameters such as passwords P O I N T The BIOS setup utility is entered by pressing the F2 key during the boot process while the Fujitsu logo is on the screen IDENTIFYING THE DRIVES Your notebook uses drive letters Example A B C D E to identify internal and external devic...

Page 58: ...ings Can also be changed in the operating system control panel Change a port address or other parameter Change an audio parameter setting Change the selection of whether to use the built in display an external monitor or both Can also be changed in the operating system control panel Change the system data security settings BIOS Guide A guide to your unit s BIOS is available on line Go to our servi...

Page 59: ...Logo appears on your screen press F8 immediately before the Windows 98 banner appears on the screen 5 Select 6 Safe mode command prompt only then press Enter 6 At the c prompt type cd fujitsu then press Enter 7 At the c fujitsu prompt type PHDISK Press the Enter key 8 The screen will display the amount disk space needed to perform the Save to Disk function with the current memory configu ration an...

Page 60: ...isk parameters use the procedure below Resetting the Save to Disk Parameters 1 Click on Start 2 Click on Shut Down 3 From the Shut Down menu select the restart option 4 When the Fujitsu Logo appears on your screen press F8 immediately before the Windows 98 banner appears on the screen 5 Select 6 Safe mode command prompt only then press Enter 6 At the c prompt type cd fujitsu then press Enter 7 At ...

Page 61: ... Lithium ion Battery 48 PC Cards 50 Parallel Port Devices 52 Serial Port Devices 52 USB Devices 52 Microphone 52 Stereo Line In Devices 53 Headphones 53 Telephone Lines 53 Mouse Keyboard or Keypad 53 External Monitor 53 Theft Prevention Lock 54 Memory Upgrade Module 54 ...

Page 62: ...RJ 11 jack on the right side of your notebook allows you to connect a telephone line to the internal modem A serial port in the back of your notebook allows you to connect serial devices such as RS 232C pointing devices or modems A parallel port in the back of your notebook allows you to connect a parallel printer photo or text scanner etc An external monitor port in the back of your notebook allo...

Page 63: ...e it way from you 4 Set your notebook down gently on it s top with the left panel facing you 5 Slide the battery pack away from the connector until it stops 6 Lift the battery out of the bay Figure 4 1 Replacing the Battery 7 Place the charged battery flat into the bay with the bottom up and the release panel away from you approximately one quarter inch away from the connector in the notebook 8 Sl...

Page 64: ...l area network LAN cards Type II Wireless LAN cards Type II IDE solid state disk cards Type II SCSI cards Type II Zoomed Video cards Type II bottom slot only ATA cards Type III Other PC Cards that conform to PCMCIA 2 1 or CardBus standards For further information refer to the instruc tions supplied with your PC Card Caring for PC Cards PC Cards are durable however you must treat them with care The...

Page 65: ... O N Some PC Cards can only be installed or removed with the power Off Please check the card documentation for correct usage 3 Insert the PC Card in the card slot with the product name label facing up Figure 4 2 4 When the PC Card is fully inserted the eject button will pop out 5 Flip this button toward the front of your notebook to fold it out of the way 6 When the card is installed lock it in pl...

Page 66: ... and click on the Stop button 4 Verify that the You can safely remove your card message appears C A U T I O N If the PC Card has an external connector and cable do not pull on this cable when removing the card PARALLEL PORT DEVICES To connect a parallel interface device to the parallel port be sure that the connector is the right size and aligned then push in until it is fully seated When it is se...

Page 67: ... PBX systems Be sure to find out BEFORE you connect your modem MOUSE KEYBOARD OR KEYPAD Make sure the connector on your device is the correct PS 2 type Align the arrow on the connector to point to the bottom of your note book and push it in until the connector seats A mouse keyboard or keypad may be installed TELEPHONE LINES To attach a telephone line to the internal modem open the rear panel conn...

Page 68: ...ull it away from you Do not pull it too far as it is still connected Figure 4 3 Opening the Memory Upgrade Compartment THEFT PREVENTION LOCK A physical security system lock can be installed on the left rear panel of your notebook See Figure 1 5 on page 8 for the location of the lock slot Simply insert the key end of your security system in the slot rotate 90 degrees and lock MEMORY UPGRADE MODULE ...

Page 69: ...hich you removed back into place 15 Replace the screws and the screw covers The memory upgrade module is not something you routinely remove from your notebook Once it is installed you should leave it in place unless you want to increase system memory capacity 6 Flip the keyboard away from you and set it down on the screen 7 In the center of the plastic sheeting under the keyboard is a small notch ...

Page 70: ...ry Capacity When you have changed system memory capacity by adding or removing a memory upgrade module be sure to check that your notebook has recognized all of the memory You can check memory capacity by looking at the Main menu of the setup utility 1 Turn on power using the power switch 2 Enter the setup utility by pressing the F2 key as soon as the Fujitsu logo appears on the screen See page 44...

Page 71: ...your note book with the connector facing to the right Four Installed Displayed Total RAM System Extended Slot 1 Slot 2 Installed Memory Memory 32MB 0 32MB 640K 31MB 32MB 32MB 64MB 640K 63MB 32MB 64MB 96MB 640K 95MB 32MB 128MB 160MB 640K 159MB 64MB 0 64MB 640K 63MB 64MB 32MB 96MB 640K 95MB 64MB 64MB 128MB 640K 127MB 64MB 128MB 192MB 640K 191MB 128MB 0 128MB 640K 127MB 128MB 32MB 160MB 640K 159MB 12...

Page 72: ...S e c t i o n F o u r 58 ...

Page 73: ...o u b l e s h o o t i n g S e c t i o n F i v e Identifying the Problem 60 Specific Problems 61 Power On Self Test Messages 80 Emergency CD ROM Tray Release 83 Modem Setup and Commands 83 Recovery CD ROM 84 ...

Page 74: ...nal connectors are plugged in properly You can also disconnect such devices thus eliminating them as possible causes of failure 4 Go through the boot sequence See Section 2 pages 13 16 5 If the problem has not been resolved refer to the problem guide table which follows for more detailed troubleshooting information See page 61 C A U T I O N Do not return a failed notebook to your supplier until yo...

Page 75: ...intended primarily to help your Fujitsu support representative better serve you User Problem Guides When you have problems with your notebook try to find the symptoms under the Problem column of the table for the feature giving you difficulty You will find a description of common causes for that symptom under the column Possible Cause and what if anything you can do to correct the condition under ...

Page 76: ...ice Configuration submenu of the Advanced menu to the default values See page 43 5 Software driver is not configured correctly 5 Refer to your application and operating system documentation for help DVD CD ROM Drive Problems Notebook fails to recognize DVD CD ROM 1 Shipping card is still in the DVD CD ROM 1 Remove shipping card and replace drive tray DVD CD in tray 2 DVD CD ROM is installed with l...

Page 77: ... submenu in the BIOS guide See page 44 for more information 7 Windows DVD CD auto insertion function 7 Start the DVD CD from the desktop or is disabled application software or re enable the WindowsDVD CD auto insertion function See DVD CD ROM Access Indicator on page 22 for more information 8 DVD CD is dirty or defective 8 Wipe DVD CD with a non abrasive CD cleaning cloth and reinsert If it still ...

Page 78: ...Revise the setup utility Main menu settings Controller Disabled See Main Menu in the BIOS guide See page 44 for more information 4 Security is set to protect access to floppy 4 Verify your password and security settings disk data shows as 5 1 4 A Security should have Diskette Access All Hard Drive Problems You can not access your hard drive 1 The setup utility is set to something other 1 Revise BI...

Page 79: ...s be started without a password See Security menu in the BIOS guide See page 44 for more information Keyboard or Mouse Problems The built in keyboard does not seem to work 1 The notebook has gone into Suspend mode 1 Push the Suspend Resume button 2 Your application has locked out 2 Try to use the ErgoTrac pointing device your keyboard to access the Start menu and then the ShutDown menu and restart...

Page 80: ...ur memory upgrade module is not 1 Remove and re install your memory BIOS setup utility information does not show properly installed upgrade module See Memory Upgrade the correct amount of installed memory Module on pages 54 57 2 You have a memory failure 2 Make sure display of error messages is enabled See Boot Options Submenu in the BIOS guide See page 44 for more information and check for Power ...

Page 81: ... and your notebook your notebook doesn t know it s there 3 Your software may not have the correct 3 See your software documentation and software driver active activate the correct driver 4 You may have the wrong I O address 4 See your device documentation and selected for your device software documentation to determine the required I O address 5 Your device and another device are 5 Check all I O a...

Page 82: ... running and your notebook restart your notebook doesn t know it s there 3 Your software may not have the correct 3 See your software documentation software driver active and activate the correct driver 4 You may have the wrong I O address 4 See your PC Card documentation to selected for your PC Card device determine the required I O address 5 Your PC Card device and another device are 5 Check all...

Page 83: ...cator panel to determine the presence and condition of the battery See pages 20 21 Install the battery if it is not installed or a Power adapter if all batteries are dead or unavailable See pages 12 and 48 49 2 The battery is installed but is 2 When the battery is dead there will be a completely discharged and the Power beep when the power is turned on and the adapter AC or auto airline is not not...

Page 84: ...y and adapter See Figures 3 1 and 3 2 on pages 20 21 Move the AC cord to a different outlet check for a line switch or tripped circuit breaker for the AC outlet if you are using an auto airline adapter in a car make sure the ignition switch is in the On or Accessories position 4 The battery is installed but is 4 When the battery is dead there will be a beep completely discharged and the Power when...

Page 85: ...nstalled but is faulty 6 Use the Status Indicator panel to verify and there is no Power adapter AC or auto the presence and condition of the battery airline installed See Figures 3 1 and 3 2 on pages 20 21 If a battery is indicating a short remove that battery and operate from another power source or replace that battery 7 The battery is low 7 If the battery is dead there will be a beep when the p...

Page 86: ... Try a different Power adapter or install a charged optional second battery Your notebook turns off all by itself 1 The power management parameters are set 1 Use the keyboard or pointer and if that does for auto timeouts which are too short for not restore operation push the Suspend your operating needs Resume button Check the PowerPanel settings or close your applications and go to the setup util...

Page 87: ...t has power Your notebook won t work on battery alone 1 The installed battery is dead 1 When the battery is dead there will be a beep when the power switch is turned on and the notebook will immediately go into Critical Low Battery Suspend mode See pages 25 26 Replace the battery with a charged one or install a Power adapter 2 No battery is installed 2 Install a charged battery 3 The battery is im...

Page 88: ...wer Management and or setup utility settings in the Power menu and adjust according to your operating needs 3 The brightness is turned all the way up 3 Turn down the brightness adjustment The higher the brightness the more power your display uses 4 The battery has been exposed to 4 Replace the battery high temperatures 5 The battery is too hot or too cold 5 Restore the notebook to normal operating...

Page 89: ...tware button again The system powers up and displays 1 The boot sequence settings of the setup utility 1 Set the operating source by pressing the Esc power on information but fails to load are not compatible with your configuration key while the Fujitsu logo is on screen or the operating system use the F2 key and enter the setup utility and adjust the source settings from the Boot menu 2 You have ...

Page 90: ...e BIOS setup utility utility returning it to previous settings 2 The BIOS CMOS hold up battery has failed 2 Contact your support representative for repairs This is not a user serviceable part but is covered in the International Limited Warranty Video Problems The built in display is blank 1 Something is pushing on the Closed 1 Clear the Closed Cover switch when you turn on your notebook Cover swit...

Page 91: ...ies of beeps 5 Power On Self Test POST has detected a failure which does not allow the display to operate Contact your support representative The display goes blank by itself after you 1 The notebook has gone into Video timeout 1 Use the keyboard or pointer and if have been using it Standby mode Suspend mode or Save to Disk that does not restore operation push the mode because you have not used it...

Page 92: ...arer but of your screen and is surrounded by a dark band support 800 x 600 pixel resolution display smaller display for applications that do not and display compression is enabled support 800 x 600 pixel resolution You can fill the screen but have less resolution by changing your display compression setting See Video Features Submenu of the Advanced Menu in the BIOS guide See page 44 for more info...

Page 93: ...roper driver 4 Your external monitor is not compatible 4 See your monitor documentation and the with your notebook External Monitor Support portions of Appendices on pages 93 Miscellaneous Problems An error message is displayed on the screen 1 Application software often has its own 1 See your application manual and help during the operation of an application set of error message displays displays ...

Page 94: ...ed properly If you have an installed memory upgrade module verify that the module is properly installed If it is properly installed you may want to check your Windows Setup to be sure it is not using unavailable memory until you can contact your support representative nnnn Extended RAM Passed Where nnnn is the amount of memory in kilobytes successfully tested Failing Bits nnnn The hex number nnnn ...

Page 95: ... controller error The keyboard con troller test failed You may have to replace your keyboard or keyboard controller but may be able to use an external keyboard until then Contact your support representative Keyboard error Keyboard not working You may have to replace your keyboard or keyboard controller but may be able to use an external keyboard until then Contact your support representative Keybo...

Page 96: ...wed System BIOS copied to shadow RAM System CMOS checksum bad run SETUP BIOS CMOS RAM has been corrupted or modified incorrectly perhaps by an application program that changes data stored in BIOS memory Run Setup and reconfigure the system System RAM Failed at offset nnnn System memory failed at offset nnnn of in the 64k block at which the error was detected This means that there is a fault in you...

Page 97: ...his means an incoming call BUSY NO ANSWER When using the internal modem with applica tions which are not factory installed see the application documentation Figure 5 1 Emergency CD ROM Tray Release MODEM SETUP AND COMMANDS The operating system and application software that is factory installed detects the modem characteristics and provides the necessary com mand strings to operate the modem The in...

Page 98: ...ught it P O I N T It is recommended that you back up all data files prior to performing either of the recovery options RECOVERY CD ROM Included with your notebook in the Accessories box is an Emergency Recovery CD ROM with the following content A backup copy of the software originally installed by Fujitsu on your new Fujitsu LifeBook can only be used on the listed LifeBook models Sets of device dr...

Page 99: ...ive and repeat the previous steps starting with 2 If you received a message This program may not be used on your computer you are using the wrong Recovery CD for this model of notebook Contact Fujitsu PC Service and Support to obtain the correct CD 6 Read the information displayed on the Welcome screen then Click OK 7 Select one of the two icons displayed in the Emergency Recovery menu and follow ...

Page 100: ... specifically to the additional files and utilities that are provided on the Recovery CD for your particular Lifebook model P O I N T As long is there is no boot disk in the CD ROM drive or the floppy disk drive your notebook will boot from the hard drive regardless of the operating system source setting Your notebook now has all of the software installed that was installed when you received it fr...

Page 101: ...C a r e a n d M a i n t e n a n c e S e c t i o n S i x Caring for Your Notebook 88 Increasing Battery Life 89 Caring for Your Batteries 89 ...

Page 102: ...nd the battery packs CARING FOR YOUR NOTEBOOK The LifeBook C Series is a durable but sensitive electronic device Pay attention to the following items when using your LifeBook Make a habit of transporting it in a suitable carrying case Keep it away from food and beverages If you accidentally spill liquid on your notebook 1 Turn it on 2 Position it so that the liquid can run out 3 Let it dry out for...

Page 103: ...k is to be stored for a month or longer turn the machine on and remove the internal Lithium ion battery Store your notebook and batteries separately in a cool dry location If you store your notebook with a bat tery installed the battery will discharge and battery life will be reduced In addition a faulty battery might damage your notebook 89 P O I N T PMSet 98 includes display brightness set tings...

Page 104: ...S e c t i o n S i x 90 ...

Page 105: ...S p e c i f i c a t i o n s a n d G l o s s a r y A p p e n d i c e s Warranty 92 LifeBook C Series General Specifications 92 Pre configured Models 94 Glossary 95 ...

Page 106: ... Hard Drive One factory installed 2 5 fixed hard drive unit Optical Media Drive One 24x maximum 5 25 12 7 mm height fixed CD ROM drive Some configurations 4x maxi mum DVD media 24x maximum CD ROM media 5 25 12 7mm height DVD drive Audio SoundBlaster Pro compatible 32 bit stereo Yamaha sound chip Stereo headphone jack 1 Vrms or less minimum impedance 32 Ohms Stereo line in jack 880 mVrms or less mi...

Page 107: ...dphone jack See Audio specifications One mono microphone jack See Audio specifications One stereo line in jack See Audio specifications Displays Built in color flat panel TFT LCD display with simultaneous display capability External Monitor Support XGA SVGA and VGA compatible CRT displays 1600 x 1200 pixel resolution 64 colors maximum Keyboards Built in keyboard with all functions of 101 key PS 2 ...

Page 108: ...with physical restraining security systems AC Adapter Autosensing 100 240V AC 53W supplying 16V DC to the Notebook Power Management Save to Disk Suspend Idle and Standby power savings modes When the battery is fully charged the computer can remain in Suspend mode for approximately 24 hours or more Dimensions Overall Dimensions Approximately 12 13 x 11 10 x 1 75 308 mm x 282 mm x 43 mm C A U T I O ...

Page 109: ...iation for bits per second Used to describe data transfer rates Boot To start up a computer and load its operating system from disk ROM or other storage media into RAM Bus An electrical circuit which passes data between the CPU and the sub assemblies inside your computer Byte 8 bits of parallel binary information Cache Memory A block of memory built into the micro proces sor which is much faster t...

Page 110: ...ding and writing the data on the disk Diskette A floppy disk in a hard housing with a shutter DMA Direct Memory Access Special circuitry for memory to memory transfers of data which do not require CPU action DMI Desktop Management Interface A standard that provides PC management applications with a common method of locally or remotely query ing and configuring PC computer systems hard ware and sof...

Page 111: ...it Infrared Light just beyond the red portion of the visible light spectrum which is invisible to humans IR An abbreviation for infrared IrDA Infrared Data Association An organization which produces standards for communication using infrared as the carrier IRQ Interrupt Request An acronym for the hard ware signal to the CPU that an external event has occurred which needs to be processed KB Kilobyt...

Page 112: ...ument Digital Interface A stan dard communication protocol for exchange of information between computers and sound producers such as synthesizers Modem A contraction for MOdulator DEModulator The equipment which connects a computer or other data terminal to a communication line Monaural A system using one channel to process sound from all sources Partition A block of space on a hard drive which is...

Page 113: ...s the proper power applied to it RAM Module A printed circuit card with memory and associ ated circuitry which allows the user to add additional memory to the computer without special tools Reset The act of reloading the operating system A reset erases all information stored in RAM Restart See Reset Resume To proceed after interruption In your Computer this refers to returning to active operation ...

Page 114: ...LCD screen just above the keyboard Stereo audio A system using two channels to process sound from two different sources Stroke keyboard The amount of travel of a key when it is pressed from resting to fully depressed Suspend To make inoperative for a period of time Your notebook uses various suspension states to reduce power consumption and prolong the charge of your battery SVGA Super VGA S Video...

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Page 116: ...e 42 43 CD ROM 84 Bridge Battery 48 94 Brightness 13 30 Cache Memory 95 CapsLock 20 23 CD Automatic Insertion Function 22 CD ROM access 20 22 care 33 drive 8 32 92 problems 62 Charging Indicator 20 21 Checksum 82 Closed Cover Switch 5 6 CMOS RAM 95 COM Port 9 95 Configuration Label 10 CRT 93 96 Cursor 26 29 Data Security 40 Date 44 DC Power 9 12 Dead Battery alarm level 25 suspend mode 26 warning ...

Page 117: ... 93 F2 42 44 F5 30 F6 30 F7 30 F10 30 53 Fax 92 FCC 35 93 File Transfers 4 41 Fixed Disk 80 Floppy Disk care 32 drive 8 30 92 access indicator 20 23 format 31 Fn 29 30 Function Keys 29 GB 94 97 Gigabyte 97 Hard Disk Timeout 40 Hard Drive access 20 access indicator 22 format 3 34 problems 64 Hardware Data Security 40 Hardware Security Passwords 40 41 Hardware Volume Control 30 Headphones 8 53 Hexad...

Page 118: ... 28 29 NumLk 23 NVRAM 81 Operating System 14 17 98 Parallel Port 9 52 98 Partition 98 Password 40 41 PC Cards access indicator 20 23 problems 68 slot 8 50 52 PC Doctor 61 PCMCIA 98 Peripheral Device 98 Pitch 98 Pixel 93 99 Pointing Device 5 6 26 28 POST 80 82 99 Power adapter 12 indicator 20 management 35 40 94 On Self Test POST 80 82 savings 35 39 source 12 23 switch 7 8 13 17 Pre installed Softw...

Page 119: ...aker 5 SRAM 100 Standby Mode 37 39 Start Menu 29 Status Indicator 5 6 20 100 Stereo 6 8 53 100 Stereo Headphones 53 Stereo Line In 8 53 Stroke 100 Support Representative 60 Suspend Mode 6 35 36 Suspend Resume Button 5 6 SVGA 93 100 System Clock 100 System Memory 54 57 82 92 94 Telephone 9 53 TFT 100 Theft Prevention Lock 54 Troubleshooting 60 Tutorials 17 UL 100 USB 9 52 USB Port 9 VGA 9 100 Video...

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