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Airflow is weak or stops.

 

Is the fan speed set to Quiet?  

⇒ 

To change the fan speed, refer to 

page 5.

 

Has the Fan Control for Energy Saving set? In this case, the 

indoor unit fan may stop temporarily while the Cooling operation. 

⇒ 

To cancel the Fan control for energy saving, refer to 

page 7

.

 

<In the Heating mode> Have you just started the operation?  

In this case, the fan rotates at very low speed temporarily to warm 

up the internal parts of the unit.

 

<In the Heating mode> Is the room temperature higher than the 

set temperature?  

In this case, the outdoor unit stops and the indoor unit fan rotates 

at very low speed. 

 

<In the Heating mode> Is  [  ] indicator blinking?  

In this case, the Automatic defrosting operation is working. The in-

door unit stops for maximum of 15 minutes. (Refer to 

page 10

.)

 

<In the Dry mode> The indoor unit operates at low fan speed to 

adjust the room humidity, and may stop from time to time.

 

<In the Auto mode> While the monitoring operation, the fan 

rotates at very low speed.

Noise is heard.

 

Is the unit operating, or immediate after stopping operation? 

In this case, refrigerant flowing sound may be heard. It may be 

particularly noticeable for 2-3 minutes after starting operation.

 

Do you hear a slight squeaking sound during the operation?  

This sound is produced by the minute expansion and contraction 

of the front panel caused by temperature change.

 

<In the Heating mode> Do you hear a sizzling sound?  

This sound is produced by the Automatic defrosting operation. 

(Refer to 

page 10

.)

Smell coming from the unit.

 

The air conditioner may absorb various smells generated from 

interior textile, furniture, or cigarette smoke. These smells may be 

emitted during the operation.

Mist or steam is emitted from the unit.

 

<In the Cooling or Dry mode> A thin mist may be generated by 

condensation formed with sudden cooling process.

 

<In the Heating mode> Is [  ] indicator on the indoor unit blinking?  

In this case, steam may rise from the outdoor unit because of the 

Automatic defrosting operation.(Refer to 

page 10

.)

Outdoor unit emits water.

 

<In the Heating mode> The outdoor unit may emit water gener-

ated by the Automatic defrosting operation. (Refer to 

page 10

.)

The unit operates differently from the remote controller setting.

 

Do you have an arrangement with your electric company for 

Demand Response?  

In this case, the air conditioning performance may become lower 

or the operation may stop. (Refer to 

page 7.

)

 

Are the batteries in the remote controller exhausted? 

 Replace the batteries.

Operation is delayed after restart.

 

Has the power supply turned from Off to On suddenly? 

 

In this case,  the compressor will not operate for about 3 minutes 

to prevent a blowout of the fuse.

Immediately stop operation and turn off the electrical breaker in 

following cases. Then consult authorized service personnel.

•  The problem persists even if you perform these checks or 

diagnostics.

•  On the indoor unit, [  ] and [   ] blink while [   ] is blinking fast.

NOTES: 

For any troubleshooting related to the W-LAN control, refer 

to the setting manual for W-LAN adapter or the mobile app 

installed in your smartphone or tablet PC.

13. TROUBLESHOOTING

 WARNING

In the following events, immediately stop operation of 

the air conditioner, and disconnect all the power supply 

by turning off the electrical breaker or disconnecting 

the power plug. Then consult your dealer or authorized 

service personnel.

As long as the unit is connected to the power supply, it 

is not insulated from the power supply even if the unit is 

turned off.

•  Unit smells of something burning or emits smoke

•  Water leaks from the unit

Does not operate at all.

 

Has there been a power outage?  

In this case, the unit restarts automatically after the power supply 

is resumed. (Refer to 

page 10

.)

 

Has the circuit breaker been turned off? 

 

⇒ 

Turn on the circuit breaker.

 

Has a fuse blown out or the circuit breaker been tripped? 

⇒ 

Replace the fuse or reset the circuit breaker.

 

Is the timer operating? 

 To check or deactivate the timer setting, refer to 

page 5

.

Poor cooling or heating performance.

 

Is the unit operating under the conditions except the permissible 

temperature range?  

In this case, the air conditioner may stop because of the automatic 

protection circuit working.

 

Do you have an arrangement with your electric company for 

Demand Response?  

In this case, the air conditioning performance may become lower 

or the operation may stop. (Refer to 

page 7.

)

 

Is the 

air filter dirty?

 

 Clean the air filter. (Refer to 

page 9.

 

Is the intake grille or outlet port of indoor unit blocked? 

 Remove the obstructions.

 

Is the room temperature adjusted appropriately? 

 To change the temperature setting, refer to 

page 5

.

 

Is a window or door left opened? 

 Close the window or the door.

 

Is the fan speed set to Quiet?  

 To change the fan speed, refer to 

page 5

.

 

Has the Outdoor Unit Low Noise operation been set? 

 To stop the Outdoor Unit Low Noise operation, refer to

 page 

8

.

 

<In the Cooling mode> Is direct or strong sunlight shining into the 

room? 

 Close the curtains.

 

<In the Cooling mode> Are there other heating apparatus or com-

puters operating, or too many people in the room?

 Turn the heating apparatus or computers off, or set the 

temperature lower. (Refer to 

page 5

.)

Summary of Contents for Halcyon ASUG09-12LMAS

Page 1: ...tions codes installation operation manuals before the installation maintenance or service of this product AIR CONDITIONER MODEL Wall Mounted Type OPERATING MANUAL Before using this product read these instructions thoroughly Also keep this manual for future reference together with the installation manuals for the indoor and outdoor units PART No 9387602029 02 Please write down the model name Refer ...

Page 2: ...duct or the power source to prevent any electrical hazards This product shall be stored in a room without continuously operating ignition sources for example open flames an operating gas appliance or an operating electric heater This product shall be stored in a well ventilated area Be aware that refrigerants may not contain an odour This product shall be stored so as to prevent mechanical damage ...

Page 3: ...ects This may cause quality deterioration of those items Do not expose animals or plants to the direct airflow Do not drink the drainage from the air conditioner Do not pull the power supply cable Do not touch the aluminum fins of heat exchanger built in this product to avoid personal injury when you maintain the unit Do not stand on unstable steps when operating or cleaning this product It may ov...

Page 4: ...7 Activates or deactivates the Economy operation Activates or deactivates the Energy saving program that uses the human sensor For Basic operations Refer to page 5 Starts or stops the air conditioner operation Changes the operation mode Adjusts the setting temperature For Outdoor Unit Low Noise operation Refer to page 8 Activates or deactivates the Outdoor Unit Low Noise operation Remote controlle...

Page 5: ...tting to the next step Returns the timer or clock setting to the previous step By pressed down activates or deactivates the wireless LAN control Refer to page 12 Adjusts the value of the timer or clock settings Starts the clock setting After replacing batteries Press this button as shown in the following figure Use a tip of a ballpoint pen or other small object RESET CAUTION To prevent malfunction...

Page 6: ...ain 4 BASIC OPERATIONS 3 steps to start operation 1 Press to start or stop the operation 2 Press to select the operation mode The operation mode changes as follows AUTO COOL DRY FAN HEAT 3 Press to set the desired temperature The temperature changes by 0 5 C increments Temperature setting range Auto Cooling Dry 18 0 30 0 C Heating 16 0 30 0 C NOTES In the Cooling or Dry mode set the temperature lo...

Page 7: ...ed remote controller optional is connected this function is restricted Day of the week Program number Without a timer On timer Off timer Examples of Weekly timer Example 1 7 00 9 00 11 00 17 00 23 00 Monday to Friday Program 1 Program 2 Program 3 Program 4 On Off On Off 26 C 28 C Wake up Leave for work Come back home Go to sleep Saturday No timer settings Sunday Program 1 Program 2 Program 3 Progr...

Page 8: ...cts infrared light given out by people the detection may be incorrect in the following situations Situations in which the sensor may detect no one in the room even when there is someone there When the room temperature is high and the difference with people s body temperature is small Such as when the temperature is 30 C or higher in summer When someone in the room do not move for a long time When ...

Page 9: ...k display To change the air conditioner custom code contact an authorized service personnel initially set to A If you do not press any buttons for 30 seconds after the custom code is displayed the display returns to the clock display In this case repeat the setting from step 2 Depending on the remote controller the custom code may return to A when replacing the batteries In this case reset the cus...

Page 10: ... handle disconnect the two lower tabs and pull out Air filter handle Hooks 2 places 3 Remove the dust in either of the following ways Cleaning with vacuum cleaner Washing with mild detergent and warm water After washing dry the air filters thoroughly in shade 4 Replace the air filters Align the sides of the air filter with the panel and push in fully Make sure to the two lower tabs are returned to...

Page 11: ...owing Indicator lamp Blinking pattern Blinks 3 times at intervals of 21 seconds After cleaning reset the filter indicator by pushing on the indoor unit for 2 seconds or less 11 GENERAL INFORMATION Heating performance This air conditioner operates on the heat pump principle absorbing heat from air outdoors and transferring that heat to the indoor unit As a result the operating performance is reduce...

Page 12: ...ser registration 1 Open the installed mobile app 2 Register the user with either a smartphone or tablet PC by following the instructions in the create an account section of the mobile app Step 3 Installing W LAN adapter CAUTION Be sure to turn off the power supply of the air conditioner when installing or removing this product to avoid the risk of electric shock Do not put fingers sticks etc in th...

Page 13: ...y 3 Press 4 Select using on the remote controller 5 Press The indoor unit enters Button mode and indicator on the indoor unit will blink on off 1sec 1sec When the W LAN adapter find a connectable W LAN access point the blinking will become slowly on off 2sec 0 5sec NOTES If the connection to W LAN access point is not be finished in several minutes Button mode is canceled and turns off In this case...

Page 14: ...eries Operation is delayed after restart Has the power supply turned from Off to On suddenly In this case the compressor will not operate for about 3 minutes to prevent a blowout of the fuse Immediately stop operation and turn off the electrical breaker in following cases Then consult authorized service personnel The problem persists even if you perform these checks or diagnostics On the indoor un...

Page 15: ... Check that the power to the wireless router is on There is a possibility that the W LAN adapter is not properly connected to the wireless router 11 Disconnect the power supply to the air conditioner via breaker or plug and then re connect The software of the W LAN adapter is being updated During the air conditioner registration pairing of W LAN adapter 12 Restricted function 11 Manual Auto operat...

Page 16: ......

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