Fujitsu FPCM11752 Operating Manual Download Page 123 | Manualshive

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Troubleshooting and tips

Error message/cause

Resolution

Operating system not found

►

Check in the

BIOS Setup

whether your hard

disk has been set correctly.

►

Make sure that the operating system is
installed on the corresponding drive.

Press <F1> to resume, <F2> to SETUP

This error message appears if an error occurs
during the self-test before starting the operating
system.

►

Press the

F1

function key to start the

operating system.

►

Press the function key

F2

to access the

BIOS Setup

.

Previous boot incomplete - Default configuration
used

Due to an error during the previous system

boot, default values were used for certain
settings. Check the settings in the BIOS Setup.

►

Press the

F1

function key when prompted

to do so.

Real time clock error

►

Contact your sales outlet or our customer
service centre.

nnnnK Shadow RAM failed at offset: xxxx Failing
Bits: zzzz

►

Contact your sales outlet or our customer
service centre.

System battery is dead - Replace and run SETUP

►

Contact your sales outlet or our customer
service centre.

System cache error - Cache disabled

►

Contact your sales outlet or our customer
service centre.

System timer error

►

Contact your sales outlet or our customer
service centre.

Fujitsu Technology Solutions

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Summary of Contents for FPCM11752

Page 1: ...System Operating manual LIFEBOOK T900 ...

Page 2: ...te http ts fujitsu com For automatic driver updates please go to http support de ts fujitsu com de support index html Should you have any technical questions please contact our Hotline Service Desk see Service Desk list or visit http ts fujitsu com support servicedesk html Your sales partner Your sales office We hope you really enjoy using your new Fujitsu system ...

Page 3: ......

Page 4: ...ailability We do not guarantee that the data and the illustrations are complete up to date or accurate and any liability therefor is excluded Brand names can be protected trademarks of the respective manufacturer and or are protected by copyright Use of these brand names by third parties for their own purposes can constitute an infringement of the rights of the owner You will find further informat...

Page 5: ...13 First time setup of your device 17 Working with the notebook 20 Security functions 75 Connecting external devices 98 Removing and installing components during servicing 104 Settings in BIOS Setup Utility 109 Troubleshooting and tips 111 Technical data 120 Manufacturer s notes 123 Index 130 ...

Page 6: ...eferenced are trademarks or registered trademarks of their respective owners whose protected rights are acknowledged Copyright Fujitsu Technology Solutions GmbH 2009 All rights reserved including rights of translation reproduction by printing copying or similar methods in part or in whole In the event of violations perpetrators will be liable to prosecution for damages All rights reserved includin...

Page 7: ...he ON OFF switch 23 Different ways to use your notebook 24 From notebook to Tablet PC 24 Select display orientation portrait or landscape orientation 27 From Tablet PC to notebook 28 Switching off the notebook 30 Closing the notebook 31 Language selection Windows XP only 31 Selecting the language for menu texts 31 Selecting the language for handwriting recognition and keyboard 32 Handwriting recog...

Page 8: ... LAN BlueTooth UMTS 69 Switching the wireless components on and off 69 Setting up WLAN access 70 Access via UMTS 70 Ethernet and LAN 70 Port replicator 71 Setting up the port replicator 71 Connect the notebook to the port replicator 72 Switching on the notebook via the port replicator 73 Switching off notebook via Port Replicator 73 Disconnecting the notebook from the port replicator 74 Security f...

Page 9: ...ng components during servicing 104 Notes on installing and removing boards and components 104 Preparing to remove components 105 Installing and removing memory expansion 106 Removing a cover 106 Removing memory modules 107 Installing a memory module 107 Attaching the cover 108 Finishing component removal 108 Settings in BIOS Setup Utility 109 Starting the BIOS Setup Utility 109 Operating BIOS Setu...

Page 10: ...SmartCard reader is not recognised 117 SmartCard PIN forgotten 117 SmartCard lost 117 User and or supervisor SmartCard lost 117 Acoustic warnings 118 Error messages on the screen 118 Technical data 120 Notebook 120 Port Replicator optional 121 Rechargeable battery 122 Mains adapter 122 Manufacturer s notes 123 Energy Star 123 Disposal and recycling 123 Declarations of Conformity 123 Tested safety ...

Page 11: ... Information on the connections and user components of your notebook can be found in Ports and controls Page 9 Further information The Windows drivers for your device can be found on our Internet site The factory installation of your device does not support any other operating system Fujitsu Technology Solutions accepts no liability whatsoever if any other operating system is used Software oriente...

Page 12: ...123 or a command used to start a program start exe This font indicates information that is displayed on the screen by a program e g Installation is complete This font indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This font indicates cross references to another section e g Safety information cross references to an extern...

Page 13: ...these components before you start to work with the device Notebook open 1 2 3 4 5 7 5 10 11 13 9 12 6 6 8 8 14 1 LCD screen 2 WebCam 2 mega pixel optional 3 Tablet buttons 4 ON OFF switch 5 Status indicators 6 Loudspeakers 7 Keyboard 8 Microphone 9 ON OFF switch for wireless components 10 Touchpad 11 Touchpad buttons 12 Ambient light sensor 13 Fingerprint sensor 14 Scroll sensor Fujitsu Technology...

Page 14: ... 5 6 7 8 9 10 2 1 DC input connector DC IN 2 Attachment eye for the pen cord 3 Microphone jack 4 Headphone port 5 USB port 6 FireWire port 7 ExpressCard slot 8 Memory card slot 9 SmartCard reader 10 Pen slot 10 Fujitsu Technology Solutions ...

Page 15: ...or modem connection depending on the device 3 USB port 4 VGA monitor port 5 LAN port 6 USB port The SIM card slot LAN port and VGA monitor port are protected with covers Right hand side 1 2 1 Kensington Lock device 2 Module bay with optical drive Fujitsu Technology Solutions 11 ...

Page 16: ...and controls Underside 3 4 5 2 1 1 Ventilation slot cover 2 Memory service compartment 3 Port for port replicator 4 Eject lever for module in module bay 5 Rechargeable battery 12 Fujitsu Technology Solutions ...

Page 17: ... information on the ambient conditions in the Technical data Page 120 and First time setup of your device Page 17 before preparing your notebook for use and switching it on for the first time When cleaning the device please observe the relevant notes in the section Cleaning the notebook Page 16 Pay attention to the additional safety notes for devices with wireless components provided in the Safety...

Page 18: ... gases or into hazardous environments e g petrol station paintshops as the transmitted radio waves can cause an explosion or a fire For information on how to switch radio components on and off see chapter Switching the wireless components on and off Page 69 Energy saving Notes Energy Energysaving Switch the notebook off when it is not in use Switch off external connected devices if you are not usi...

Page 19: ...btain the appropriate mains adapter for your notebook Do not use any other voltage converter Check whether the local mains voltage and the power cable are compatible If this is not the case buy a power cable that matches the local conditions Enquire with the corresponding government office of the country you will be travelling in as to whether you may operate the radio component integrated in your...

Page 20: ...th a very soft slightly damp cloth Switch the notebook off Cleaning Notes Notebook Keyboard Touchpad LCDscreen CrystalViewdisplay In order to prevent accidentially switching the device on remove the power cable from the mains adaptor and remove the battery see Removing and installing the battery Page 54 The surface can be cleaned with a dry cloth If particularly dirty use a cloth which has been mo...

Page 21: ...ur device during the first time setup process On delivery the battery can be found in the battery compartment or in the accessories kit The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For instruct...

Page 22: ... that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm away from the device and its mains adapter to ensure adequate ventilation Never cover the ventilation slots of the device Do not expose the device to extreme environmental conditions Protect the device from dust humidity and heat Mains adapter connecting Preparingforoperation Mainsada...

Page 23: ...device to the mains using the mains adapter During the installation process DO NOT restart the device unless you are requested to do so To make it easier to use your device for the first time the operating system is pre installed on the hard disk 1 Slide the ON OFF switch 1 to the right to switch on the notebook The ON OFF switch returns automatically to its original position During installation f...

Page 24: ...d Connecting external devices Page 98 for instructions on how to connect devices such as a mouse and a printer to the notebook Please refer to the notes in Important notes Page 13 Status indicators Statusindicators Symbols The status indicators provide information about the status of the power supply the drives and the keyboard functions etc 20 Fujitsu Technology Solutions ...

Page 25: ... The indicator is lit red The battery is between 0 and 12 charged The indicator flashes orange The battery state of charge is being checked for four seconds after battery installation The indicator flashes red The battery is faulty The indicator is not lit There is no battery installed Note If you use batteries with a capacity of 5800 mAh you can also check the charge condition on the battery itse...

Page 26: ... screen upwards 2 Switching on the notebook Notebook switchingon Power onindicator Suspend Resumebutton Slide the ON OFF switch 1 to the right to switch on the notebook The ON OFF switch returns automatically to its original position The power on indicator 2 lights 22 Fujitsu Technology Solutions ...

Page 27: ...wer options Advanced Windows Vista Start Settings Control panel Mobile PC Power options Windows 7 Start Settings Control panel System and Security Power options If you have assigned a password you must enter this when requested to do so in order to start the operating system Detailed information can be found in the chapter Security functions Page 75 Fujitsu Technology Solutions 23 ...

Page 28: ...rtless Note the direction of rotation in the following description No guarantee claims can be met for damage caused by turning in the wrong direction You must note that the display cannot be turned completely on its own axis From notebook to Tablet PC 1 2 1 Press the release button and unfold the LCD screen upwards slightly Rotate the hook from position 1 to position 2 24 Fujitsu Technology Soluti...

Page 29: ...tical position Hold the screen as low as possible on both sides Turn the screen to the left or right in the direction of the arrow At first you will feel some slight resistance then it will turn easily and without friction Fujitsu Technology Solutions 25 ...

Page 30: ...further until it has turned 180 and the hinge latches in Now fold the screen down until the back of the screen is flat on top of the keyboard and the hook latches in The screen is now secured in the tablet position 26 Fujitsu Technology Solutions ...

Page 31: ... settings in the Fujitsu menu or under Start Settings Control Panel Tablet and Pen Settings Windows Vista You can change these settings in the Fujitsu menu or under Start Settings Control Panel Mobile PC Tablet PC Settings Windows 7 You can change these settings in the Fujitsu menu or under Start Settings Control Panel Hardware and Sound Display Settings Profiles for operating in different screen ...

Page 32: ...rking with the notebook From Tablet PC to notebook 2 1 Press the release button 1 and unfold the LCD screen upwards 2 Open the display until it is in the vertical position 28 Fujitsu Technology Solutions ...

Page 33: ...laims can be met for damage caused by turning in the wrong direction Hold the display on both sides as far down as possible and then turn the display It turns easily and without resistance Turn or move the display further until it has turned 180 and the hinge latches in Fujitsu Technology Solutions 29 ...

Page 34: ...tion 1 to position 2 Switching off the notebook Notebook Close all applications and then shut down the operating system please see the Operating System Manual Slide the ON OFF switch towards the right The ON OFF switch returns automatically to its original position 30 Fujitsu Technology Solutions ...

Page 35: ...with two handwriting recognition input areas one for the operating system language and one for English In the multi language version you have the option of setting the language of the menu texts and the keyboard as well as that of the handwriting recognition With the multi language models the default language set for the menu texts keyboard and handwriting recognition is English Selecting the lang...

Page 36: ...ivated for Mark the desired functions and then confirm your entries by clicking the OK button You will find further information in the Windows XP Tablet PC 2005 Edition operating system help Handwriting recognition under Windows Vista Handwriting recognition under Windows Vista currently supports the following languages English German French Italian Japanese Korean Chinese traditional and simplifi...

Page 37: ...t and 2 dark pixels and an additional 5 light or 10 dark subpixels or a corresponding mix may be defective 1 light subpixel counts as 2 dark subpixels Pixel A pixel consists of 3 subpixels normally red green and blue A pixel is the smallest element that can be generated by complete functionality of the display Subpixel A subpixel is a separately addressable internal structure within a pixel that e...

Page 38: ...ng the stylus pen and for calibrating finger based operation In each case use the calibration tool described in the supplementary sheet Do not use the calibration tool for the stylus pen to calibrate finger based operation Selecting menu options click with the left mouse button Touch the menu option with your finger tip Starting programs double click with the left mouse button Briefly touch the pr...

Page 39: ...m to another position You can also use this movement to page slowly through documents Contracting and extending Touch the screen at two edges of an area with two fingers spread apart then slide the fingers together to make the area smaller Spread the fingers to make the area larger Rotating Touch two corners of a picture on the screen then turn the picture clockwise or counter clockwise at the cor...

Page 40: ...n slot This ensures that the pen cannot be lost regardless of whether you use the notebook as a Tablet PC or as a notebook or transport it while travelling Always replace the pen in its slot when you are not using it The notebook is supplied with a pen cord which you can attach to the eyelets on the pen and on the notebook Only use the pen provided with your notebook Do not use substitute pen tips...

Page 41: ...r quivers or jumps There may be a few areas on the screen where the cursor quivers slightly in spite of pressing the pen down firmly The screen responds to entries made with the tip of the finger or the pen when the tip of the finger or the pen is in direct contact with the screen You can use the pen to perform all the functions for which you would otherwise use a mouse In addition you can conveni...

Page 42: ...sible You should also always repeat the calibration if the co ordination between the pen and cursor movement deteriorates Please note There are separate calibration programs available for calibrating the stylus pen and for calibrating finger based operation In each case use the calibration tool described in the supplementary sheet Do not use the calibration tool for the stylus pen to calibrate fin...

Page 43: ...ool supplied Pinch the two ends of the supplied tool together so that the tip is firmly clasped then pull it from the barrel Replace the tip of the pen with one of the spare tips supplied with your pen Insert the flat end of the tip into the barrel and exerting gentle pressure push it in until it is firmly in place If the tip is worn or damaged discard it Installing a pen cord You should attach th...

Page 44: ...and execute commands They correspond to the buttons on a conventional mouse You can use a key combination to disable the touchpad to avoid accidentally moving the pointer on the screen see also Key combinations Page 45 Moving the pointer Move your finger on the touchpad Touchpad The pointer will move Selecting an item Move the pointer to the item you wish to select Touchpad Tap the touchpad once o...

Page 45: ... and hold the left button and drag the item to the desired position with the finger on the touchpad The item will be moved Switching the Touchpad on and off You can switch the Touchpad on and off using a key combination see Key combinations Page 45 Fujitsu Technology Solutions 41 ...

Page 46: ...e following description of keys refers to Windows Additional functions supported by the keys are described in the relevant manuals supplied with your application programs The figure below shows how to access the different characters on keys with overlaid functions The example applies when the Caps Lock key has not been activated The illustrations shown below may differ from your actual device 0 Nu...

Page 47: ...en that key is pressed To cancel the Caps Lock function simply press the Caps Lock key again Shiftkey CapsLock Shift key The Shift key causes uppercase characters to appear In the case of overlay keys the character printed on the upper left of the key appears when that key is pressed Shiftkey Shift Fn button The Fn key enables the special functions indicated on overlay keys see Key combinations Pa...

Page 48: ...eric keypad you can output the characters shown on the upper right of the keys The keyboard layout shown below may differ from your actual device 1 Valid characters when the Num key is not activated 2 Valid characters when the Num is activated Further information about the status indicators can be found in chapter Status indicators Page 20 Country and keyboard settings If you want to change the co...

Page 49: ...ys in the combination Combination Description Switching the loudspeakers on off This key combination switches the integrated loudspeakers on and off Enable disable touchpad This key combination enables and disables the touchpad Decrease screen brightness This key combination decreases the brightness of the screen Increase screen brightness This key combination increases the brightness of the scree...

Page 50: ...ave connected two external monitors to the port replicator the following display outputs are possible only on the notebook s LCD screen only on the external monitor analogue at the same time on the LCD screen digital at the same time on the notebook s LCD screen and on the external monitor analogue You cannot use the key combination to switch output at the same time to both external monitors on th...

Page 51: ...have set yourself A B 1 2 3 4 ENT The tablet buttons have different uses in different modes You can also program each of them individually see Programming the tablet buttons Page 52 Basic functions when the device has booted Button Basic function A 1 Scroll down You scroll down in your document with this key B 2 Scroll up You scroll up in your document with this key Fujitsu Technology Solutions 47...

Page 52: ...hange certain system settings ENT Log on to the system or open the Windows Task Manager If you hold this tablet button down for two seconds you can log back on to the system again after system startup after a system lock when returning from power management After log on pressing the tablet button for two seconds launches the Windows Task Manager or in the network opens the security window Function...

Page 53: ...hen the Windows log on dialog is displayed the tablet buttons provide special functions Button Function A 1 Tab key B 2 Enter key 3 Change screen orientation When you press the Orientation button the orientation of the screen display changes from portrait vertical to landscape horizontal or vice versa When you would like to use the Tablet PC as an eBook for example you would use the portrait orien...

Page 54: ...r If you hold this tablet button down for two seconds you can log back on to the system again after system startup after a system lock when returning from power management After log on pressing the tablet button for two seconds launches the Windows Task Manager or in the network opens the security window 50 Fujitsu Technology Solutions ...

Page 55: ...n output is possible only on the notebook s LCD screen only on the external monitor both the LCD screen and the external monitor Press the key combination several times to switch through all possible settings If you have connected two external monitors to the port replicator the following display outputs are possible only on the notebook s LCD screen just the external monitor analogue simultaneous...

Page 56: ...web chats The picture quality depends on the lighting conditions and the software being used You can only operate the webcam with a particular application e g an Internet telephony program or a video conferencing program which supports a webcam When using the webcam the notebook support must not wobble The webcam automatically adjusts itself to the current light level For this reason the LCD scree...

Page 57: ...he battery is running low you will hear a warning alarm If you do not connect the mains adapter within five minutes of the warning alarm described above sounding your notebook will automatically switch off monitoring the battery charging level Battery Batterystatusmeter Windows also has a Battery status meter in the taskbar for monitoring the battery capacity When you place the mouse pointer on th...

Page 58: ...optimal charging capacity of the batteries the battery should be completely discharged and then fully recharged If you do not use the batteries for long periods remove them from the notebook Never store the batteries in the device Removing and installing the battery Only use rechargeable batteries approved by Fujitsu Technology Solutions for your notebook Never use force when fitting or removing a...

Page 59: ...king with the notebook Installing a battery 2 1 Position the battery at the edge of the casing 1 Push the battery into the battery compartment until it locks into position 2 Fujitsu Technology Solutions 55 ...

Page 60: ...emoving and installing the battery Page 54 a 1 Press the test key 1 The LED a lights up in one of the following colours LED indicator State of charge Green The battery is between 50 and 100 charged Orange The battery is between 13 and 49 charged Red The battery is charged somewhere between 1 and 12 LED not lit The battery is fully discharged 56 Fujitsu Technology Solutions ...

Page 61: ...hen installing or removing the module Make sure that no foreign objects enter the module bay You can swap modules during operation This means you do not need to switch off the notebook To replace a module simply click on the corresponding icon in the task bar and then on Exit or Select Exit The module can now be removed without any further actions being necessary Removing a module 1 2 Module Drive...

Page 62: ...delines when handling data carriers Avoid touching the surface of a data carrier Only handle data carriers by their edges Always store data carriers in their cases This will protect the data carrier against being covered in dust scratched or damaged in any other way Protect your data carriers against dust mechanical vibrations and direct sunlight Avoid storing a data carrier in areas subject to hi...

Page 63: ...ead continues to flash this means that the drive cannot access the data carrier Either the data carrier is damaged or dirty or you are using a data carrier that the drive cannot read Inserting or removing a data carrier Inserting Removing The notebook must be switched on 2 1 Push the insert eject button 1 The drive tray will open Gently pull the drive tray 2 completely out Place the data carrier i...

Page 64: ...carrier In the event of a power failure or damage to the drive you can remove the data carrier manually 1 2 Switch your notebook off Push a pen or a piece of wire such as a paperclip firmly into the opening 1 The drive tray is ejected You can now pull the drive tray 2 out of the drive 60 Fujitsu Technology Solutions ...

Page 65: ...nsure that liquid does not enter the device Be careful not to damage the ventilation fins Do not use hard objects for cleaning To avoid the device overheating do not remove the ventilation slot cover when the device is switched on Prepare for removal see chapter Preparing to remove components Page 105 1 1 2 Keep the locking tabs of the ventilation slot cover pressed down 1 Lift the ventilation slo...

Page 66: ...fter 15 minutes Hibernate mode S4 After 1 hour After 30 minutes Select the power management functions in your Control Panel Select the Screen Saver in your Control Panel or Right click on the desktop Switch on the screen saver by clicking Personalization Change screen saver If you need further information about an option you can get help with most settings by pressing F1 to open the Microsoft Help...

Page 67: ...supports the following formats Secure Digital SDTM card Memory Stick Memory Stick Pro Inserting the memory card Carefully slide the memory card into the slot The label should be facing upward Do not apply excessive force as otherwise the delicate contact surfaces could be damaged Memorycard Depending on the particular type used the memory card may protrude slightly from the slot Fujitsu Technology...

Page 68: ...orresponding icon in the task bar Left click on the icon Select the card you want to stop and remove Press the Enter key Wait for the dialogue box which tells you that it is now safe to remove the memory card 1 2 On devices with card locking Press on the storage card 1 Memorycard The storage card is released and can now be removed Pull the storage card out of the slot 2 64 Fujitsu Technology Solut...

Page 69: ...reinstall the placeholder This prevents foreign bodies from getting into the slot 1 2 If the eject button 1 is recessed press it once so that it disengages Now press the eject button again so that the placeholder protrudes slightly from the notebook Pull the card placeholder out of the slot 2 Insert the card into the slot guide with the connection contacts first Gently push the card into the slot ...

Page 70: ...rom the notebook Pull the card out of the slot 2 Insert the card placeholder into the slot guide Carefully slide the placeholder for the card as far as it will go into the slot Do not use excessive force Loudspeakers and microphones Microphone Loudspeakers Bassloudspeaker subwoofer Volumecontrol Information on the exact position of the speakers and microphone can be found in Ports and controls Pag...

Page 71: ...tive rubber cover of the SIM card slot Do not pull on the SIM card lock The lock could break off otherwise Always slide the lock in the direction of the arrow as shown a 2 3 1 Slide the SIM card lock a in the direction of the arrow 1 The clip a controls the power supply for the UMTS module The UMTS module is switched off while the clip is open Slide the SIM card as shown into slot 2 until it engag...

Page 72: ... the lock in the direction of the arrow as shown a 2 1 3 Slide the SIM card lock a in the direction of the arrow 1 Press on the edge of the SIM card so that it pops out of the slot slightly Pull the SIM card out of the slot in the direction of the arrow 2 Slide the SIM card lock a in the direction of the arrow 3 Close the protective rubber cover of the SIM card slot Complete the removal see chapte...

Page 73: ...f you switch off the radio components the wireless LAN transmission unit antenna and if present the Bluetooth and UMTS module will also be switched off You can enable and disable the installed radio components individually using the WirelessSelector programme You can also deactivate the wireless components individually in the BIOS Setup For this to occur you must either not have assigned a supervi...

Page 74: ...etwork in the documentation for the hardware used You can connect your device with the Internet via UMTS To do this use one of the following types of connection a USB dongle a USB stick with your mobile phone provider s SIM card UMTS ExpressCard for inserting in the ExpressCard slot of your device mobile end device e g mobile phone with Bluetooth or cable connection Ethernet and LAN EthernetLAN Th...

Page 75: ...nnecting external devices Page 98 Setting up the port replicator Select a suitable location for the port replicator before setting it up Follow the instructions below when doing so Never place the port replicator on a soft surface e g carpeting upholstered furniture bed This can block the air vents of the notebook and cause overheating and damage Place the port replicator on a stable flat and non ...

Page 76: ...way that the docking connector on the underside of the notebook is aligned with the docking connector of the port replicator as shown Press down on the notebook s rear corners so that it locks into position Connect the mains adapter cable to the DC jack DC IN of the port replicator 1 Connect the power cable to the mains adapter 2 Plug the power cable into the mains socket 3 72 Fujitsu Technology S...

Page 77: ...g off notebook via Port Replicator Close all applications and shut down your operating system please refer to the manual for the operating system If the notebook cannot be shut down properly press the ON OFF button on the Port Replicator for approx four seconds The notebook will switch off Any unsaved data may however be lost Fujitsu Technology Solutions 73 ...

Page 78: ...h off the notebook beforehand or use the Windows function Start Undock Windows Vista Windows 7 Problems may occur if the notebook is removed from the port replicator during operation We recommend that you switch off the notebook beforehand or use the Windows function Start arrow icon Undock 1 2 Pull the release button in the direction of the arrow 1 Pick up the notebook 2 74 Fujitsu Technology Sol...

Page 79: ...ay be locked out and unable to access your data Therefore please note the following information Make regular backups to external storage devices such as external hard drives CD or DVD disks Some security functions need you to choose passwords Make a note of the passwords and keep them in a safe place If you forget your passwords you will need to contact the our Service Desk Deletion or resetting o...

Page 80: ...ction for the operating system and hard disk as desired Boot from removable media Prevents unauthorised booting of an operating system from external media e g USB stick USB CD ROM drive etc In the BIOS Setup go to the Security menu and edit the option Boot from Removable Media Owner Information Overlay service desk or owner information during the boot process In the BIOS Setup go to the Security m...

Page 81: ...ftware in order to be able to use the fingerprint sensor 1 Use Kensington Lock Your device comes with a Kensington Lock device for the Kensington MicroSaver With the Kensington MicroSaver a sturdy steel cable you can help protect your notebook from theft The Kensington MicroSaver is available as an accessory K Fit the Kensington MicroSaver on the device on your notebook KensingtonMicroSaver Usinga...

Page 82: ...e of the functions You can only set a user password if a supervisor password has already been assigned Please refer to the Settings in BIOS Setup Utility Page 109 section for a description of how to call up and operate the BIOS Setup Utility Setting supervisor and user password Start the BIOS Setup Utility and go to the Security menu Select the Set Supervisor Password field and press the Enter key...

Page 83: ...d removed Removing the supervisor password simultaneously deactivates the user password Password protection for booting of the operating system With the supervisor password you have set in the BIOS Setup Utility see section Setting supervisor and user password Page 78 you can also prevent booting of the operating system Operatingsystem Activating system protection Start the BIOS Setup Utility and ...

Page 84: ...the first hard disk Drive0 The field Password Entry on Boot is set to Enabled by default You can exit the BIOS Setup once you have finished changing the settings From the Exit menu choose the option Exit Saving Changes Press the Enter key and select Yes The notebook reboots and your hard disk is now protected with a password The system will ask you to enter the password when the notebook is restar...

Page 85: ...vantage of all the security features of your notebook you will need a CardOS SmartCard from Fujitsu Technology Solutions The SmartCard can only be used with a PIN offering maximum protection even if you lose the SmartCard In order to maximise your security the CardOS SmartCard is disabled if three incorrect attempts are made to enter the PIN When you use the CardOS SmartCard for the first time you...

Page 86: ... to the computer during a session are set up in SmartCase Logon under OS Logon Smarty Among other things Smarty allows you to specify how users should log on to the operating system e g Fingerprint without a SmartCard TPM with PIN without a SmartCard Windows password SmartCard with PIN with fingerprint or with PIN and fingerprint To install configure and use SmartCase Logon please refer to the doc...

Page 87: ...anent installation SmartCard Switchingonthesystem All new SmartCards have a preset PIN Personal Identification Number and PUK Personal Unblocking Key On SICRYPT and CardOS SmartCards the value 12345678 is preset for the PIN and the PUK On Fujitsu cards the value 0000 is preset for the PIN and the value administrator is preset for the PUK For security reasons we recommend that you change both PIN a...

Page 88: ...rd starting the system changes in BIOS Setup changing the PIN uninstalling SystemLock initialising SmartCards blocking SmartCards The following table shows an overview of the rights granted with each type of SmartCard when a PIN or PUK is entered User SmartCard SuperUser SmartCard Service SmartCard Admin SmartCard PIN PUK PIN PUK PIN PUK PIN PUK Start up system x x x Run BIOS Setup x x x Change ow...

Page 89: ...you use FSC CardOS SmartCards SystemLock can be administered via the Windows program SystemLock Admin SystemLock Admin allows you to conveniently manage SystemLock at the operating system level create SystemLock Organisation Units and Groups generate SmartCards for these Organisation Units or Groups assign access rights for user cards at various levels and restore access rights using remote access...

Page 90: ...etting up the first system in a user group or a stand alone system for use with SystemLock Usergroups Start the device and call up BIOS Setup From the Security menu choose the option SmartCard SystemLock The following SmartCard SystemLock menu will be displayed Security SmartCard SystemLock Item Specific Help SmartCard SystemLock Not Installed Install Single PC Enter Install Group PC Enter Install...

Page 91: ...8 digits is acceptable for the new PUK For security reasons we recommend that you change the PUK for every SmartCard and use an 8 digit number each time Re enter the new PIN to confirm When the following appears PIN PUK do not match You have confirmed the PIN incorrectly You will be requested to re enter the new PIN and reconfirm Please wait a few seconds after confirming the new PIN SystemLock is...

Page 92: ...PUK assigned to the SmartCard if you want to re initialise a previously initialised SmartCard Enter the PUK When the following appears ACCESS DENIED You have entered an invalid PUK After six failed attempts the SmartCard will be blocked and can no longer be used Enter the new PUK as follows Enter new PUK Confirm new PUK A number with 4 to 8 digits is acceptable for the new PUK For security reasons...

Page 93: ...all Single PC Enter Install Group PC Enter Installs the security from a SystemLock Admin SmartCard into this PC without modifying any data on the SmartCard A correct SmartCard is required for a permanent installation Enter PIN Insert the Admin SmartCard for the user group Enter PIN Enter the PIN When the following appears ACCESS DENIED You have confirmed the PIN incorrectly You are then requested ...

Page 94: ... Enter BIOS Recovery Allowed SmartCard and Pin Always required SmartCard Initialization Admin SmartCard Enter SuperUser SmartCard Enter User SmartCard Enter Service SmartCard Enter SmartCard Configuration Change PIN Enter Change PUK Enter Unblock SmartCard Enter Allows to deactivate The smartcard security ATTENTION Always check the BIOS password settings after uninstalling SystemLock NOTICE Reinst...

Page 95: ...Uninstall F5 Normal User SmartCard System access rights Only allows system start up does not allow changes in BIOS Setup F6 Extended User SmartCard System and Setup access rights Allows system start up and changes in BIOS Setup F7 Admin SmartCard Admin access rights Allows generation of further Admin SmartCards F8 Service SmartCard Service access rights Only allows changes in BIOS Setup F9 Re acti...

Page 96: ... be displayed Remove the SmartCard Always change the PIN and PUK for all further SmartCards The PUK is used to re activate a blocked SmartCard Remove the User SmartCard and label it e g with the name of the user But NEVER write the PIN on the SmartCard under any circumstances 92 Fujitsu Technology Solutions ...

Page 97: ...e access The user has one time access to the BIOS for service purposes without access to the SystemLock functions Admin access The user has access to the BIOS and the SystemLock functions e g for activating the device when the associated SmartCard has been lost An activation code will be generated that depends on the access rights granted this will be given to the user by the Hotline The user must...

Page 98: ...rtCard has the appropriate rights you can F2 functionkey F3 functionkey F2 start BIOS Setup F3 change PIN If you do not select a function the system will boot up Start BIOS Setup F2 A SmartCard with the appropriate rights must be inserted SuperUser Service or Admin Changing PIN It is possible to change the PIN for any initialised SmartCard Press the function key F3 Enter the old PIN Enter the new ...

Page 99: ... SystemLock Do not switch off the device insert the BIOS Flash diskette instead Perform a BIOS update and try the installation process again The SmartCard is blocked Enter the PUK You have exceeded the maximum allowed number of incorrect PIN entries The SmartCard is blocked Enter the administrator PUK to re activate the SmartCard You must then enter a new User PIN to restart the system Using the s...

Page 100: ...are Security API Smart Security API 4 1 is middleware which supports the entire range of mobile and stationary clients from Fujitsu Technology Solutions Independent of the TPM hardware it is needed by everyone who uses a PKI Smart Security environment for identification purposes Microsoft BitLocker BitLocker Drive Encryption BDE is a feature of Microsoft Vista Enterprise and Ultimate Editions for ...

Page 101: ... are deleted Please note that you will then no longer be able to access the data you have encrypted with the keys based on that holder Select the Exit Saving Changes option in the Exit menu Press the Enter key and select Yes The notebook will restart and TPM will be enabled after the reboot Disabling TPM Requirement You have assigned a supervisor password see Security functions Page 75 Call up the...

Page 102: ...ore information about whether or not devices need to be switched off please refer to the documentation supplied with the external device Some of the external devices require special drivers see the operating system and external device documentation Connecting devices to the notebook 1 Turn off your notebook and all external devices 2 Unplug your notebook and all devices from the mains sockets 3 Co...

Page 103: ...s Page 45 section Toggle output screen Monitor VGAconnectionsocket Screenport Monitorport Digital DVI monitor port Analogue VGA monitor port Switch off the notebook and the external monitor Plug the data cable of the external monitor into the monitor port First switch on the external monitor and then the notebook You can also switch back and forth between the external monitor and the notebook s LC...

Page 104: ... to the external device Connect the data cable to the HDMI port of the notebook Some LCD televisions have only two loudspeaker connections and therefore cannot reproduce Dolby digital or DTS In order to reproduce the sound you must go into Windows and adjust the sound settings Proceed as follows Select Startsymbol Settings Control Panel Hardware and Sound Sound Mark Realtek HDMI Output Select Prop...

Page 105: ...he documentation for the USB devices Connect the data cable to the external device Connect the data cable to a USB port of the notebook Device drivers USB devices will be automatically recognised and installed by your operating system How to remove USB devices correctly Always correctly remove the device according to the rules described below to ensure that none of your data is lost Left click on ...

Page 106: ...on Additional information is provided in the documentation for the FireWire devices Connect the data cable of the external devices to the FireWire port of the notebook Plug the power cable of the external device into the mains socket Connecting external audio devices Microphone port Line In Audiodevices connecting Audioports Microphone connecting The microphone port Line In allows you to connect a...

Page 107: ...nect the audio cable to the external device Connect the audio cable to the headphone port of the notebook The internal loudspeakers are disabled If you purchase a cable from a retailer please note the following information The headphone port on your notebook is a 3 5 mm jack socket If you want to connect headphones or a speaker you will need a 3 5 mm jack plug Fujitsu Technology Solutions 103 ...

Page 108: ...notebook off and pull the power plug out of the mains socket Always remove the battery Take care when you use the locking mechanisms on the battery and any other component Never use sharp objects such as screwdrivers scissors or knives as leverage to remove covers Notes Board ESD Boards with electrostatic sensitive devices ESD are marked with the label shown When handling boards fitted with ESDs y...

Page 109: ...t notes Page 13 Remove the power plug from the mains outlet Switch the device off The device must not be in energy saving mode Close the LCD screen Remove all the cables from the device Turn the device over and place it on a stable flat and clean surface If necessary lay an anti slip cloth on this surface to prevent the device from being scratched Remove the battery see Removing a battery Page 54 ...

Page 110: ...ory extension Make sure that foreign objects do not fall into the memory extension compartment You must open the service compartment to remove or install a memory module On some devices opening the compartment may expose other components These components should be removed and replaced only by authorised specialists Therefore be sure to observe the following Individual components can become very ho...

Page 111: ...le The memory module snaps upwards 2 Pull the memory module out of its slot in the direction of the arrow 3 Installing a memory module 2 a 1 Insert the memory module with the contacts and the recess a facing the slot 1 Memoryexpansion Memorymodule Carefully push the memory module downwards until you feel it click into place 2 Fujitsu Technology Solutions 107 ...

Page 112: ...e right way up again and place it on a flat surface Reconnect the cables that were previously disconnected Finishing component removal After you have removed or changed the system components as you required please prepare your device for operation again as follows Install the battery again see Installing a battery Page 55 Turn the notebook the right way up again and place it on a flat surface Reco...

Page 113: ...he BIOS Setup Utility Reboot the notebook switch off on or reboot the operating system BIOSSetupUtility The following or a similar display appears on the screen at start up F2 BIOS Setup F12 Boot Menu Press the function key F2 If a password has been assigned enter the password and press the Enter key If you have forgotten the password contact your system administrator or contact our customer servi...

Page 114: ...es for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard changes without exiting the BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exitBIOS Setup Utilitywith thes...

Page 115: ...e made to the hardware or software since receiving the notebook Any changes you have made to the BIOS Setup settings since receiving the notebook Your system configuration and all peripheral devices connected to your system Your sales contract Our notebooks have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimise components and equ...

Page 116: ...isit the Internet at http ts fujitsu com support servicedesk html When you do this please have ready the identity number and serial number of your system and the DIFS code The notebook s date or time is incorrect Summertime Time daylightsavings Timenotcorrect Timenotcorrect Incorrectdate time Dateisincorrect Bufferbattery load Cause Troubleshooting Time and date are incorrect With the BIOS Setup U...

Page 117: ...D screen Increase the brightness of the screen The external monitor remains blank Monitor Cause Troubleshooting Monitor is switched off Switch the external monitor on Power saving has been activated monitor is blank Press any key to continue Brightness is set to dark Adjust the brightness of the monitor Screen output is set to the notebook s LCD screen Press the key combination to switch the scree...

Page 118: ...n as described in the documentation for your operating system Select monitor Select monitor 1 or 2 as described in the documentation for your operating system The cursor does not correctly follow the pen movements Cause Fault elimination Pen incorrectly calibrated Windows XP Calibrate the pen as shown under Tablet and Pen Settings in the Control Panel see Setting the pen Page 38 and Calibrating th...

Page 119: ... The battery is dead Charge the battery or Insert a charged battery or Connect the mains adapter to the notebook The power adapter is not connected correctly Check whether the mains adapter is connected correctly to the notebook Switch the notebook on The notebook stops working Notebook Energysavingmode Cause Troubleshooting Notebook is in energy saving mode Leave energy saving mode An application...

Page 120: ... wireless components on and off Page 69 The wireless component is enabled Despite this the wireless connection to a network does not work Check whether the radio connection is switched on via the software Further information on using the radio component can be found in the help files The battery discharges too quickly Battery Cause Troubleshooting The battery is either too hot or too cold In this ...

Page 121: ...ntact your system administrator who can boot up your notebook with a Supervisor SmartCard User and or supervisor SmartCard lost Cause Troubleshooting User and or supervisor SmartCard lost If you have lost your User SmartCard you can continue working with the Supervisor SmartCard and initialise a new User SmartCard or deactivate the SystemLock function If you have lost the Supervisor SmartCard you ...

Page 122: ...MOS checksum bad default configuration used The system configuration information is incorrect Switch the notebook off Switch the notebook on Press the function key F2 to access the BIOS Setup In the BIO Setup select the Exit menu Select the entry Load Setup Defaults Select OK and press the Enter key Extended memory failed at offset xxxx Failing Bits zzzz zzzz When testing the extended memory an er...

Page 123: ...fault configuration used Due to an error during the previous system boot default values were used for certain settings Check the settings in the BIOS Setup Press the F1 function key when prompted to do so Real time clock error Contact your sales outlet or our customer service centre nnnnK Shadow RAM failed at offset xxxx Failing Bits zzzz Contact your sales outlet or our customer service centre Sy...

Page 124: ...igh Bright WXGA Display with LED Background Lighting Digitizer and glass panel Active Digitizer with frosted Berlin glass or Active Digitizer with shining glass or Dual digitizer with matt touch screen WebCam 2 mega pixel optional Graphics card Chip Intel HD Graphics Maximum resolution on external display 1920 x 1200 pixels Dimensions Width x depth x height 319 mm x 244 mm x 39 mm Weight depending...

Page 125: ...N IEC 721 7K1 Mechanism class DIN IEC 721 7M2 Operating temperature 5 C 35 C Transport temperature 2K2 15 C 60 C Port Replicator optional Electrical data Safety regulations complied with CE Protection class II Ports Monitor port analogue 15 pin Monitor port digital 25 pin DVI D HDMI port 1 x LAN port RJ45 USB Universal Serial Bus 4x USB 2 0 Audio Line out Docking port 80 pin Ambient conditions Env...

Page 126: ...l power 5 800 mAh 3 800 mAh The operating time depends on the device configuration the active applications and the energy saving settings Mains adapter The following technical data applies to the mains adapter supplied with the notebook and to the mains adapter supplied with the port replicator which you can order optionally Primary Rated voltage 100 V to 240 V automatic Rated frequency 50 Hz to 6...

Page 127: ...ernet at https www energystar gov Disposal and recycling Notes Information about this subject can be found on your notebook or on our Internet pages Declarations of Conformity Declarationofconformity The Declarations of Conformity concerning the device can be found at our Internet address http ts fujitsu com Fujitsu Technology Solutions hereby declares that your device is in compliance with the es...

Page 128: ...the USA Although it is not explicitly forbidden to travel in the US trading area carrying this device to avoid trouble at customs clearance Fujitsu Technology Solutions GmbH recommends not to bring this device into the US trading area Regulatory information for notebooks without radio device Regulatoryinformation NOTICE Changes or modifications not expressly approved by Fujitsu Technology Solution...

Page 129: ... to the telephone network your telephone company may discontinue your service temporarily If possible they will notify you in advance If advance notice is not practical they will notify you as soon as possible You will also be advised of your right to file a complaint with the FCC This fax modem also complies with fax branding requirements per FCC Part 68 Your telephone company will probably ask y...

Page 130: ...ns Repairs to telecommunication equipment should be made by a Canadian authorised maintenance facility Any repairs or alterations not expressly approved by Fujitsu or any equipment failures may give the telecommunication company cause to request the user to disconnect the equipment from the telephone line NOTICE The Ringer Equivalence Number REN for this terminal equipment is 0 0 The REN assigned ...

Page 131: ...omme d indices d équivalence de la sonnerie de tous les dispositifs n excède pas 5 AVERTISSEMENT Pour assurer la sécurité les utilisateurs doivent vérifier que la prise de terre du service d électricité les lignes télphoniques et les conduites d eau métalliques sont connectées ensemble Les utilisateurs NE doivent PAS tenter d établir ces connexions eux mêmes mais doivent contacter les services d i...

Page 132: ...adio Frequency Exposure statement This radio device has been evaluated under FCC Bulletin OET 65C and found compliant with the requirements as set forth in CFR 47 Sections 2 1091 2 1093 and 15 247 b 4 addressing RF Exposure from radio frequency devices The radiated output power of this radio device is far below the FCC radio frequency exposure limits Nevertheless this device shall be used in such ...

Page 133: ...thorized modification substitution or attachment The manufacturer and its authorized resellers or distributors will assume no liability for any damage or violation of government regulations arising from failure to comply with these guidelines Export restrictions This product or software contains encryption code which may not be exported or transferred from the US or Canada without an approved US D...

Page 134: ...y 48 Cleaning 10 Components installing removing 98 Configuration BIOS Setup Utility 103 Connecting audio devices 96 97 Connecting headphones 97 Crystal View display cleaning 10 Cursor control keys 37 Cursor keys 37 D Date is incorrect 106 Declaration of conformity 117 Device setting up 12 Devices connecting 92 disconnecting 92 Display orientation selecting 21 DOC INDUSTRY CANADA NOTICES 120 Drive ...

Page 135: ...ain memory see Adding memory 100 Mains adapter connecting 12 setting up 12 Manual removal of data carrier 54 Mechanical backup 71 Memory card handling 57 inserting 57 removing 58 Memory expansion installing 101 removing 101 Memory module important notes 100 installing 101 removing 101 Microphone 60 Microphone connecting 96 Mobile operation 9 Module Removing 51 Module bay 51 Modules 51 Monitor conn...

Page 136: ...no screen display 108 Screen port see VGA connection socket 93 Security functions 69 SystemLock 75 Security functions SmartCard 75 Select the language for handwriting recognition and keyboard 26 Select the language for menu texts 25 Selecting a location 12 Self discharge battery 48 Servicing 98 Setup see BIOS Setup Utility 103 Shift 37 Shift key 37 Slot ExpressCard 59 Memory cards 57 SmartCard 77 ...

Page 137: ...ed Platform Module 90 U Uninstalling SystemLock 88 USB ports 95 User groups installing 80 User password changing 73 entering 72 removing 73 Using a Kensington Lock 71 V VGA connection socket 93 Video devices connecting 96 Virtual numeric keypad 38 Volume control 60 W Webcam 46 Weight Saver Removing 51 Wireless LAN Switching off module 63 Switching on module 63 Wireless LAN safety notes 8 Fujitsu T...

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