Chapter 7 Troubleshooting
121
Vertical streaks appear on the scanned image.
Do the vertical streaks (lines) always appear in the same
location?
Yes
Clean the glasses and rollers inside the ADF.
For information on how to clean the glasses and each roller inside the ADF, refer to
"5.2 Cleaning the ADF (with Cleaning Sheet)" (page 84)
.
No
Does the vertical streak (line) disappear when you set a
lower resolution?
Yes
Specify a lower resolution and scan the document.
No
Is there any foreign matter (e.g. dust, paper dust) on the
document?
Yes
Remove any foreign matter off the document.
Such foreign matter on the document may be transferred onto the glasses inside
the ADF and cause the images to become dirty.
No
If the above countermeasures do not solve the problem, check the items in
Before You Contact the Scanner Service Provider" (page 128)
first, then contact
your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.