Chapter 6 Troubleshooting
47
Quality of scanned text or lines is unsatisfactory.
*1: When scanning in grayscale or color, the scanned image may not become sharp and clear.
Are the document pad and document bed clean?
No
Perform cleaning.
For details, refer to
"Chapter 5 Daily Care" (page 35).
Yes
Is the resolution appropriate?
No
Specify a higher resolution in the scanner driver.
Yes
Did you perform a scan with grayscale or color specified in
the scanner driver?
No
Specify black & white in the scanner driver, and then perform a scan. (*1)
Yes
Is there any foreign matter (e.g. dust, paper dust) on the
document?
Yes
Remove any foreign matter off the document.
It may be carried onto the document bed, and cause the image to become dirty.
No
If the problem persists, check the items in
"6.3 Before You Contact the Scanner
first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.
