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Fujitsu CELVIN NAS QE705 Operating Manual Download Page 57

 

Firmware update

 

Fujitsu 

51 

Updating the system firmware using Fujitsu Finder 

The system firmware can be updated using 

Fujitsu Finder

. Choose the NAS model and select  

Update 

Firmware

 from the Tools menu. 

 

►

 

Log on as an administrator. 

►

 

Browse to select the correct firmware for the NAS.  

►

 Click 

Start

 to update the system. 

 

i

 

Fujitsu Finder

 can be used to update all servers of the same model on the same local 

network. Please note that this process requires administrator access to all the servers to 
be updated. 

 

Summary of Contents for CELVIN NAS QE705

Page 1: ...Operating Manual System CELVIN NAS ...

Page 2: ...rnet at http www fujitsu com fts For driver updates please go to http support ts fujitsu com download Should you have any technical questions please contact our Hotline Service Desk see Service Desk list or visit http support ts fujitsu com contact servicedesk your sales partner your sales office We hope you enjoy working with your new Fujitsu system ...

Page 3: ......

Page 4: ...ujitsu Technology Solutions GmbH Mies van der Rohe Straße 8 80807 Munich Germany http www fujitsu com fts Copyright Fujitsu Technology Solutions GmbH 2016 All rights reserved Publication Date 03 2016 Order No A26341 F103 Z325 1 7619 edition 1 ...

Page 5: ...3 Copying data using the front USB port 30 Web Server 32 FTP server 34 Using the synchronisation software Qsync 35 Using the QGet download software 41 NetBak Replicator 43 Surveillance station 45 Firmware update 50 NAS maintenance 52 Troubleshooting RAID operation errors 56 Technical data 60 ...

Page 6: ...s of Fujitsu Limited or its subsidiaries in the United States and other countries Microsoft and Windows are trademarks or registered trademarks of the Microsoft Corporation in the United States and or other countries CELVIN is a registered trademark of Fujitsu Technology Solutions GmbH All other trademarks specified here are the property of their respective owners Copyright No part of this publica...

Page 7: ...27 Control Panel Opening applications 28 Accessing the NAS from Linux 29 Copying data using the front USB port 30 Web Server 32 MySQL administration 33 SQLite administration 33 FTP server 34 Using the synchronisation software Qsync 35 Getting started 35 Requirements for the use of Qsync 35 Create a user account on the NAS 35 Install Qsync utility 35 Log on at NAS 36 Start using Qsync 36 Synchronis...

Page 8: ...ing the administrator password and network settings 53 Failure or malfunction of a hard disk 54 Power failure or abnormal shutdown 54 Abnormal system software behaviour 54 System temperature protection 54 EuP mode configuration for compliance with legal standby requirements 55 Troubleshooting RAID operation errors 56 Hot swap Hard Drives 57 RAID Recovery 58 Technical data 60 GNU GENERAL PUBLIC LIC...

Page 9: ... by the CELVIN NAS i The CELVIN NAS will subsequently also be referred to by the short names NAS QE705 model with 2 hard disks or QE805 model with 4 hard disks Back up your system regularly to avoid any potential data loss Fujitsu Technology Solutions will not accept responsibility for the loss of or the recovery of any data in any form QE705 QE805 Disp lay safe ty note s Sa fe ty N ot es safe ty ...

Page 10: ...per use of the device Indicates instructions displayed on the device Failure to observe them will endanger your health or lead to physical damage Indicates an activity that must be performed This font indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This font indicates cross references to another section e g Safety informa...

Page 11: ...osol to clean your NAS Do not place any objects on top of the NAS for the server s normal operation and to avoid overheating When installing a hard disk in the NAS use the flat head screws in the product package to fit the hard disk in the NAS Do not place the NAS near any liquid Do not place the NAS on any uneven surface to avoid falling off and damage Make sure the voltage is correct in the loca...

Page 12: ... or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Fujitsu not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitu...

Page 13: ...r CELVIN NAS Fujitsu 7 Hardware overview CELVIN NAS QE705 Front STATUS LAN USB HDD1 HDD2 1 2 3 4 5 1 LED indicators Status LAN USB 2 LED indicators HDD 1 2 3 On Off switch 4 One Touch Copy button 5 USB 3 0 ...

Page 14: ...Your CELVIN NAS 8 Fujitsu Rear 2 3 4 5 6 1 1 Kensington security slot 2 Reset button for password and network settings 3 2 x Gigabit LAN 4 2 x USB 3 0 5 1 x eSATA 6 Power supply ...

Page 15: ...Your CELVIN NAS Fujitsu 9 CELVIN NAS QE805 Front STATUS LAN USB HDD1 HDD2 HDD3 HDD4 1 2 3 4 5 1 LED indicators Status USB LAN 2 LED indicators HDD 1 4 3 On Off switch 4 One Touch Copy button 5 USB 3 0 ...

Page 16: ...Your CELVIN NAS 10 Fujitsu Rear 2 3 4 5 6 1 1 Kensington security slot 2 Reset button for password and network settings 3 2 x Gigabit LAN 4 2 x USB 3 0 5 1x eSATA 6 Power supply ...

Page 17: ...ology Solutions will accept no liability whatsoever for any product defects faulty operation and or any time and costs associated with data loss data recovery insofar as the cause can be attributed to misuse or improper installation of hard disks regardless of the circumstances or for whatever reason Please note that when installing a hard disk new or used which has not previously been installed o...

Page 18: ... make sure that the system is working normally Please note that the information provided by the LEDs described below is only valid if the hard disks have been correctly installed and the NAS is connected to the network and the power supply i The following illustration shows the CELVIN NAS QE805 STATUS LAN USB HDD1 HDD2 HDD3 HDD4 1 2 3 4 1 System Status 2 LAN 3 USB 4 HDD 1 2 QE705 HDD 1 4 QE805 ...

Page 19: ... NAS is in degraded read only mode 2 member hard drives fail in a RAID 5 or RAID 6 configuration the disk data can still be read Hardware self test error Flashes red every 0 5 sec The NAS is in degraded mode one member hard drive fails in RAID 1 RAID 5 or RAID 6 configuration Flashes green every 0 5 sec The NAS is starting up The NAS is not configured The hard disk drive is not formatted Green The...

Page 20: ... NAS has finished copying the data to or from the USB device connected to the front USB port of the NAS Alarm Buzzer The alarm buzzer can be disabled in Control Panel Hardware i The beep which sounds when booting the device cannot be deactivated Beep sound No of Times Description Short beep 0 5 sec 1 The NAS is starting up The NAS is being shut down software shutdown The user presses the reset but...

Page 21: ...5 sec 1 The NAS is turned off by force shutdown hardware shutdown The NAS has been turned on and is ready Configuring software settings Run the product CD Select the Utilities menu Select the appropriate NAS model to continue Click on Search Displays the available programs To start the installation click on the corresponding symbol in Fujitsu Finder Follow the on screen instructions to install Fuj...

Page 22: ...indows 7 8 10 the following window will be displayed Set a checkmark against Private networks such as my home or work network Click on Allow access Fujitsu Finder detects the NAS on the network and if necessary asks whether Quick Setup should be run ...

Page 23: ... Check that you have installed a hard disk in the NAS Note that during NAS set up the installed hard disk will be formatted and all the data on it will be lost Follow the instructions for initial configuration i The configuration process may take up to twenty minutes if the hard disk used has a capacity larger than 1 TB ...

Page 24: ...e sum of the capacity of all member hard drives RAID 0 Striping Disk Volume RAID 0 striping disk combines 2 or more hard drives into one larger volume The data is written to the hard drive without any parity information and no redundancy is offered The total storage capacity of a RAID 0 disk volume is equal to the sum of the capacity of all member hard drives RAID 1 Mirroring Disk Volume RAID 1 du...

Page 25: ...set of parity information is stored across the member drives in the array It tolerates failure of two hard drives To create a RAID 6 disk volume a minimum of 4 hard drives are required The storage capacity of a RAID 6 array is equal to N 2 size of smallest hard drive N is the number of hard drives in the array RAID 10 Disk Volume RAID 10 combines four or more disks in a way that protects data agai...

Page 26: ...uld be mapped as a network drive and click onNetwork Share i Download Multimedia USB and Web are standard network shares for using Download Station Multimedia Station external USB storage devices automatic copy function or Web Server Recordings is the standard network share for using the Surveillance Station Enter the default user name and password Standard user name admin Default password admin ...

Page 27: ...Installing the NAS Fujitsu 21 Select the drive letter to be used for the connection and click on Finish ...

Page 28: ...Installing the NAS 22 Fujitsu Once a connection has been successfully established the network share will become available for use as a local data carrier in Windows Explorer ...

Page 29: ...annot be found then please search the whole network for the NAS Double click the name of the NAS to establish a connection Alternatively Click on Start Run or keep the Windows key on your keyboard pressed and press the R key Enter NAS name or NAS IP to access the shared folders on the NAS i The placeholders NAS name and NAS IP represent the name or IP address of your NAS You can use the Fujitsu Fi...

Page 30: ...Connecting to the NAS 24 Fujitsu Please enter your user name and password Default user name admin Default password admin Files can be uploaded to the network shares ...

Page 31: ...that is running Fujitsu Finder If it is not possible to search for the IP address of the NAS please try connecting the NAS directly to the computer and restarting the Fujitsu Finder Enter the user name and password to log in Default user name admin Default password admin The NAS supports encrypted SSL login This allows the server to be configured and managed over and encrypted data link To use thi...

Page 32: ...12 13 14 1 5 1 Desktop area with various applications 9 Personal settings 2 Control Panel 10 Restart shutdown logout 3 Main menu 11 Search 4 Show desktop 12 Help 5 Taskbar 13 Language 6 Background tasks 14 Display 7 External devices 15 Next desktop 8 Messages and warnings 16 Control centre i To display the administration user interface a screen resolution of at least 1024 x 768 is recommended ...

Page 33: ...AS Fujitsu 27 Opening the main menu Click on The main menu will appear The main menu consists of three parts Applications The sub items enable access to NAS extensions that are provided and maintained by QNAP Systems Inc ...

Page 34: ...f these applications in any way In the event of problems with these applications please contact the relevant developer directly Control Panel Opening applications Click on Control Panel or one of the applications A new window opens inside the desktop area i When you open a third party provider application a new browser window will open instead of a window inside the desktop area Click on the Help ...

Page 35: ...twork Share Name Directory to Mount For example if the IP address of the NAS is 169 254 100 100 and the link to the network share folder public should be created in the mnt pub directory use the following command mount t nfs 169 254 100 100 public mnt pub i The above command can only be executed when logged in as root Log in with the user name specified previously The network share folder can be a...

Page 36: ...re a hard disk has been installed and formatted in the NAS This will create the USB standard network share Switch on the NAS Configure the function of the one touch copy button on the page Backup USB One Touch Copy Connect the USB drive e g digital camera or flash drive to the front USB port on the NAS Press the one touch copy button Data will be copied to the NAS according to the previously defin...

Page 37: ... on the source storage device a new folder for each partition is created on the target device as a backup folder The backup folder is named after the backup date and partition number YYYYMMDD 1 at partition 1 YYYYMMDD 2 at partition 2 etc If the source storage device only contains one partition the backup folder is simply named YYYYMMDD Files are copied from the source to the target Extra files at...

Page 38: ...s Using Samba Open a web browser and enter NAS IP Web or NAS Name Web Log in to the folder and upload the web pages By FTP Log in to the FTP service and upload the web pages to the folder Using Web File Manager Log in to the Web File Manager and upload the web pages to the folder The file index html index htm or index php will be the home page of the website Click the http NAS IP link on the Web S...

Page 39: ...face will not change however i The default user name for MySQL is root The password is admin Please change the root password immediately after logging in through the phpMyAdmin administration interface SQLite administration The SQLiteManager is a multilingual web based tool for the administration of SQLite databases You can download it at http www sqlitemanager org Please follow the steps below or...

Page 40: ...TP service enable this function in Network Services and follow the steps below Open Internet Explorer and enter ftp NAS IP or ftp NAS Name i It is essential that secure passwords are used when using the FTP server A secure password contains numbers letters and special characters ...

Page 41: ...g on on the NAS from your computer or mobile device Qsync Clients Create a user account on the NAS To create a user account for Qsync users proceed as follows As a NAS administrator Create a user account in the administration area of the NAS under Control Panel Privileges User Create user account i Every NAS user account is automatically aQsync user account As a NAS user Contact your system admini...

Page 42: ... 192 168 1 100 The selected NAS is set as the Qsync server i If the NAS ports have been changed append the port number to the IP address Otherwise enter only one IP address standard port number 8080 Start using Qsync To open the localQsync folder double click on the Qsync shortcut on the desktop Click on the Qsync symbol in the task bar to show the menu Copy or drag your files into the local Qsync...

Page 43: ... Station or Qsync The app CELVIN NAS Explorer is only able to synchronise the file list and does not download the files onto a mobile device If you need the files you must download them Offline editing You can search through and edit your files offline As soon as your device is online Qsync automatically synchronises the files edited offline i If a file edited offline has been edited from another ...

Page 44: ...ord or the creation of an SSL link The file recipients can click on the link or add it to a web browser in order to download the file Share folder with a group Folders can be shared with a group of users If a member of the group shares files in the folder other members can receive the files To share files with a group proceed as follows Requirements Every group member must have a NAS user account ...

Page 45: ... files via web browser open File station web based file explorer Search the files in the Qsync folder on the NAS Control synchronisation process To stop or continue synchronisation click on the corresponding button To rescan with Qsync and refresh the synchronisation list click on Synchronise with NAS now Information on synchronisation and sharing The following lists provide you with information o...

Page 46: ...line users De activation of the Qsync utility only for administrators Users List with online user information Manage Qsync users only administrators List of statuses of connected devices Computer name of the computer logged onto Name of the device as a Qfile Android or Qfile iPhone Devices When dragging or copying files Name of the device as a Qsync File Station Allow or end device connection Even...

Page 47: ...es away with the need to use the Web interface to log in to individual Download Stations on multiple servers separately to modify the settings one after the other Simply install QGet on any Windows computer to manage the download tasks for all NASs in one place To use QGet install the software from the product CD ROM Follow the instructions to install QGet Run QGet from the installed location ...

Page 48: ...Using the QGet download software 42 Fujitsu For details on using QGet please refer to the online help included with the software ...

Page 49: ... user defined share folders on the NAS Data is transferred via LAN or WLAN Installing NetBak Replicator Select Install NetBak Replicator from the menu on the NAS CD Follow the on screen instructions to install the application A shortcut icon will appear on the desktop upon successful completion of the installation process Double click on this icon to launch NetBak Replicator ...

Page 50: ...n page and go to Access Right Management Share Folders to create a share folder for backup purposes Make sure the share folder is available for access by all users or that you log in to the share folder with an authorized account or as administrator Launch NetBak Replicator For details on how to use the software press F1 ...

Page 51: ...n find a list of compatible IP cameras at http www fujitsu com fts support manuals Prepare IP camera Create a plan of your home or office network before starting the surveillance system set up Check the following information The IP address of the NAS The IP address of the camera The IP address of the computer The IP address of the router Requirements The NAS the camera your computer and the router...

Page 52: ...d out the IP address of your camera open the menu Tools Search for network camera i Some IP cameras provide a special program for IP configuration Further information can be found in the operating instructions of the camera Prepare USB webcam optional If you want to use a USB webcam instead of an IP camera you will need a camera with UVC UVS Video Class drivers Compatible webcams are listed at the...

Page 53: ...odel and IP address If you are using a USB webcam enter the following values Field Values Camera brand Generic model Camera model Generic JPEG HTTP URL video0 cgi IP address localhost Port 8168 User name root random entry Password random entry To check whether the IP address or USB webcam can be successfully connected click on Test If your IP camera supports audio recordings you can switch on the ...

Page 54: ...ave since changed By purchasing licenses via the QNAP License Store you enter into an exclusive contractual relationship with QNAP Systems Inc Fujitsu does not assume any liability for the availability or quality of the licenses Visit the QNAP License Store To create a new account or log in with an existing account click on Account i Two passwords are set at registration The first one is for unpac...

Page 55: ...is archive you will need the password previously set to decompress it Copy the Product Authorisation Key PAK from the text file In the app navigate to the field PAK License Manager Install License Add the PAK to the field Make sure that the NAS is connected to the internet i As soon as the camera licence is activated you can set up the other cameras as described under Set up Surveillance Station i...

Page 56: ...elease notes for the new firmware version to check if it is necessary to update the firmware Before updating the system firmware back up all data stored on the hard disk to avoid any data being lost during the system update Open the Administrator screen and select Control Panel Update Firmware Update Firmware Click Browse to select the new firmware image for the system update Select the correspond...

Page 57: ...model and select Update Firmware from the Tools menu Log on as an administrator Browse to select the correct firmware for the NAS Click Start to update the system i Fujitsu Finder can be used to update all servers of the same model on the same local network Please note that this process requires administrator access to all the servers to be updated ...

Page 58: ...start to reboot the server Select Shutdown to switch off the device You can force the shutdown if the server will not shut down in the normal way Forcing a shutdown may damage the file system and lead to data loss To force a shutdown of the server press and hold down the ON OFF button for at least 10 seconds The server will beep once and then shut down immediately The Fujitsu Finder can be used to...

Page 59: ...lank VLAN will be disabled Advanced system reset 10 sec Press and hold the Reset button for 10 seconds Two beeps sound after the third and tenth seconds The NAS will reset all the system settings to default as it does by web based system reset in Control Panel System Settings Backup Restore Restore to Factory Default except all the data are reserved The settings such as the users user groups and t...

Page 60: ... or power failure If the system does not function properly after the restart please carry out the following steps If the system configuration is lost due to the shut down or power failure then reconfigure the system manually In the event of abnormal operation of the system or if error messages are displayed contact customer services for technical support Abnormal system software behaviour If the s...

Page 61: ...is enabled the following settings will be affected so that the server maintains low power consumption less than 0 5W when the server is powered off Wake on LAN Disabled AC power resumption The server will remain off after the power restores from an outage Schedule power on off restart settings Disabled If EuP mode is deactivated the power consumption of the server is greater than 0 5W when switche...

Page 62: ...is connected If the drive configuration fails again due to a read write error from the hard disk during the rebuild process then please check which hard disk caused the error and then follow the steps below to rectify the problem Scenario 1 The error was caused by the last drive to be connected If the last drive to be connected e g HDD 1 caused the rebuild error then please disconnect HDD 1 and co...

Page 63: ...ill be cleared To prevent the risk of electric shock switch the NAS off before replacing the hard disks The NAS supports hot swapping the hard drives when 1 member drive crashes in RAID 1 1 2 member drives crash in RAID 5 or RAID 6 To replace a hard disk while the NAS is in operation proceed as follows i Prepare a new hard drive to replace the failed one The capacity of the new hard drive should b...

Page 64: ... Yes 1 or more RAID 0 Yes 1 or more RAID 1 Yes 1 or 2 RAID 5 Yes 2 or more RAID 6 Yes 3 or more RAID 10 No If the volume status is not active users can install the same hard drives back to the same slots of the NAS Select Storage Manager RAID Management Recover Wait for about 60 seconds for the process to complete After the restore is completed you can access your data again i After recovering a R...

Page 65: ...inserting all the original hard disk drives to the NAS and they can be spun up identified accessed and the hard drive superblock is not damaged If re inserting all the original hard disk drives to the NAS and they can be spun up identified accessed and the hard drive superblock is not damaged RAID crash N 2 failed hard drive and any of the remaining hard drives cannot be spun up or identified or a...

Page 66: ...rinter USB eSATA storage and control of uninterrupted power supply over USB Dimensions 168 5 x 102 x 225 mm H x W x D 177 x 180 x 235 mm H x W x D Weight 1 28 kg net 2 32 kg gross 3 kg net 4 3 kg gross Operating temperature 0 40 C Humidity 5 95 Power supply External power supply 65 W Input 100 240 V 2A 50 60 Hz Output 12 V 5 417 A External power supply 90 W Input 100 240 V 2A 50 60 Hz Output 12 V ...

Page 67: ...t pass on to the recipients the same freedoms that you received You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights Developers that use the GNU GPL protect your rights with two steps 1 assert copyright on the software and 2 offer you this License giving you legal permission to copy distribute and or modify it For the deve...

Page 68: ...nts a list of user commands or options such as a menu a prominent item in the list meets this criterion 1 Source Code The source code for a work means the preferred form of the work for making modifications to it Object code means any non source form of a work A Standard Interface means an interface that either is an official standard defined by a recognized standards body or in the case of interf...

Page 69: ...hall be deemed part of an effective technological measure under any applicable law fulfilling obligations under article 11 of the WIPO copyright treaty adopted on 20 December 1996 or similar laws prohibiting or restricting circumvention of such measures When you convey a covered work you waive any legal power to forbid circumvention of technological measures to the extent such circumvention is eff...

Page 70: ...ribution medium accompanied by a written offer valid for at least three years and valid for as long as you offer spare parts or customer support for that product model to give anyone who possesses the object code either 1 a copy of the Corresponding Source for all the software in the product that is covered by this License on a durable physical medium customarily used for software interchange for ...

Page 71: ...Information does not include a requirement to continue to provide support service warranty or updates for a work that has been modified or installed by the recipient or for the User Product in which it has been modified or installed Access to a network may be denied when the modification itself materially and adversely affects the operation of the network or violates the rules and protocols for co...

Page 72: ...is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless and until the copyright holder explicitly and finally terminates your license and b permanently if the copyri...

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Page 74: ...d Versions of this License The Free Software Foundation may publish revised and or new versions of the GNU General Public License from time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies that a certain numbered version of the GNU Ge...

Page 75: ...RED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES 17 Interpretation of Sections 15 and 16 If the disclaimer of warranty and limitation of liability provided above cannot be given local legal effect according to their terms reviewing courts s...

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