Troubleshooting and tips
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A26391-K124-Z100-1-7619
Previous boot incomplete - Default configuration used
Due to an error during the previous system boot, default values were used for certain settings.
Check the
BIOS Setup
and the settings.
Ê
Press the
[F1]
[F1]
[F1]
[F1]
function key when prompted to do so.
Real Time clock error
Ê
Contact your sales outlet or our Hotline/Help Desk.
nnnnK Shadow RAM failed at offset: xxxx Failing Bits: zzzz
Ê
Contact your sales outlet or our Hotline/Help Desk.
System battery is dead - Replace and run SETUP
Ê
Contact your sales outlet or our Hotline/Help Desk.
System cache error - Cache disabled
Ê
Contact your sales outlet or our Hotline/Help Desk.
nnnnK System RAM failed at offset: xxxx Failing Bits: zzzz
Ê
If you have installed a DIMM, you should remove the module and reboot the workstation.
If the error message is no longer displayed, the error concerned is DIMM-related. Should you
receive this error message again, please contact your dealer.
System timer error
Ê
Contact your sales outlet or our Hotline/Help Desk.
Contact with Hotline/Help Desk
If you are unable to solve a certain problem, please contact the Hotline/Help Desk. Additional details
are contained in the "Help Desk" supplement. Please have the following information ready when you
call:
•
The model name and serial number of the workstation. The serial number is located on a
sticker on the underside of the workstation.
•
Notes of any messages that appear on the screen and information on acoustic signals.
•
Any changes you have made to the hardware and/or software or the BIOS settings after
receiving the workstation.
•
Your system configuration and all peripheral devices connected to your system.
•
Your sales contract.
