Troubleshooting and tips
The external monitor is blank or the image is unstable
Screen
Monitor
Cause
Troubleshooting
The wrong external monitor has been selected
or the wrong screen resolution has been set for
the application program.
► Terminate the application program in
Windows by pressing
Alt
+
F4
. If the
fault persists after closing the program,
use the key combination for switching the
screen output (see
) to switch over to
the notebook’s LCD screen.
Change the following setting:
► Set the screen resolution: Set the screen
resolution as described in the documentation
for your operating system.
► Select monitor: Select monitor 1 or 2 as
described in the documentation for your
operating system.
The notebook cannot be started
Notebook
Cause
Troubleshooting
The battery is dead.
► Charge the battery.
or
► Connect the mains adapter to the
notebook.
The power adapter is not connected correctly.
► Check whether the mains adapter is
connected correctly to the notebook.
► Switch the notebook on.
The notebook stops working
Notebook
Energysaving mode
Cause
Troubleshooting
Notebook is in energy saving mode.
► Leave energy saving mode.
An application programme has caused the
malfunction.
► Close the application program or restart
the notebook (by restarting the operating
system or switching the device off and back
on again).
The battery is dead.
► Charge the battery.
or
► Connect the mains adapter to the
notebook.
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Fujitsu