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En-12

OPERATING MANUAL

 

WARNING

breaker or disconnecting the power plug. Then consult your dealer or authorized service personnel.

• Unit smells of something burning or emits smoke
• Water leaks from the unit

Following symptoms do not indicate product malfunction, but they are normal functions or characteristics of this product.

Symptom

Cause

See page

Operation is delayed after 
restart.

To prevent blowout of the fuse, the compressor will not operate while the protection circuit is working 

Noise is heard.

• 

heard. Also it may be particularly noticeable for 2–3 minutes after starting operation.

• During the operation, a slight squeaking sound produced by the minute expansion and contraction 

of the front panel caused by temperature change may be heard.

During heating operation, a sizzling sound produced by the automatic defrosting operation may be 
heard.

Smell coming from the unit.

Various smells generated from interior textile, furniture, or cigarette smoke absorbed into the air 
conditioner may be emitted.

Mist or steam is emitted from 
the unit.

In COOL or DRY mode, a thin mist generated by condensation formed with sudden cooling process 
may be emitted.

automatic defrosting operation may be seen.

• Immediately after the heating operation is started, the fan speed stays very low temporarily to warm 

up the internal parts of the unit.

• In HEAT mode, the outdoor unit stops and the indoor unit operates at very low fan speed if the 

room temperature rises above the set temperature.

In DRY mode, the indoor unit operates at low fan speed to adjust the room humidity, and may stop 
from time to time.

In COOL mode, the indoor unit fan may stop from time to time when the outdoor unit is stopped.

4

When monitoring operation is performed in AUTO mode, the fan rotates at very low speed.

Outdoor unit emits water.

During heating operation, the outdoor unit may emit water generated by the automatic defrosting 
operation.

Symptom

Diagnostic

See page

Does not operate at all.

Poor cooling or heating perfor
mance.

4

  Are there other heating apparatus or computers operating, or too many people in the room in cool

 

from the remote controller 
setting.

2

• The problem persists even if you perform these checks or diagnostics.
• The OPERATION indicator and TIMER indicator blink while the ECONOMY indicator is blinking fast.

NOTES:

• For any troubleshooting related to the wireless LAN control, refer to the setting manual for wireless LAN control or the mobile app installed in your 

smartphone or tablet PC.

Troubleshooting

Summary of Contents for ASTG30KMTB

Page 1: ...tion or handling will cause leakage electric In the event of a malfunction such as burning smell immediately stop operation of the air conditioner and breaker or disconnecting the power plug Then consult authorized service personnel Take care not to damage the power supply cable If the supply cord is damaged it must be replaced by the in order to avoid a hazard In the event of refrigerant leakage ...

Page 2: ... damage or malfunction of your property Do not expose this product directly to water Do not use this product for preservation of food plants animals precision equipment art work or other objects This may cause quality deterioration of those items Do not drink the drainage from the air conditioner Do not pull the power supply cable product to avoid personal injury when you install or maintain the u...

Page 3: ...5 4 Do not adjust by hand At the beginning of AUTO or HEAT mode they may stay on position or DRY mode the louver will automatically return to position 3 condensation to form and the drops may damage your property 7 Each time you press the Horizontal SET button on the remote 1 2 3 4 5 5 4 1 3 2 8 Drain hose 9 CAUTION For appropriate signal transmission between remote controller and indoor unit keep...

Page 4: ...re needs to be set higher than the current room temperature Otherwise corresponding operation mode may not start Temperature setting range AUTO COOL DRY HEAT Notes Temperature control is not available in FAN mode 4 Remote controller display In this section all the possible indicators are displayed for description In actual operation the display is linked with the button operation and only shows th...

Page 5: ...r the initial test in the unit installation Do not press this button under normal use because it will cause incorrect operation During the test run the OPERATION indicator and the TIMER indicator blink simultaneously To quit the test run that is started unintentionally you need to turn See page 2 19 CLOCK ADJUST button Used for adjusting the clock 20 SEND button Used for sending the timer clock se...

Page 6: ... functions of wireless remote controller to invalid If restricted function is valid remote controller cannot use correctly beeping sound will be heard OPERATION TIMER and the ECONOMY The restricted functions for wireless remote controller Outdoor unit low noise Energy saving Powerful Timer operation Timer Operation ON timer or OFF timer You can set the ON timer or OFF timer with the following step...

Page 7: ...r setting or a circuit breaker cutting out See page 2 remote controller preparation You cannot use the WEEKLY timer together with the other timers If you want to run the product on WEEKLY timer after using the ON OFF Timer Program Timer or SLEEP Timer while the WEEKLY timer is running you need to activate the WEEKLY timer again To set the WEEKLY timer first follow steps for the ON OFF timer 4 Sele...

Page 8: ...e there When there is a dog or a cat moving around in the room When the wind is making curtains or plants move ances such as oscillating electric fans operating Notice This product is designed to be compatible with Air Conditioning Demand Response program To utilize the function you need a separate arrangement with your electricity supplier Please check availability in the place of use When your e...

Page 9: ... the remote controller Heating performance absorbing heat from air outdoors and transferring that heat to the indoor unit As a result the operating performance is reduced as outdoor air temperature drops If you feel that the this air conditioner in conjunction with other kinds of heating appliance Wired remote controller option The optional wired remote controller can be used as compared with usin...

Page 10: ...he arrow c 2 Wash the intake grille gently with water or wipe it gently with a soft cloth moisten with warm water Then wipe it with a dry and soft cloth 3 While holding the grille horizontal set the left and right mounting shafts into the pillow blocks at the top of the panel d To latch each shaft properly insert the shaft until it snaps Then close the intake grille e 4 Press 4 places on the intak...

Page 11: ... 3 months 1 2 Clean with water and dry in the air neutral detergent Never wash by reaming or rubbing otherwise it will damage 3 Dry in shade 3 After extended non use of the unit FAN operation for half a day to dry the internal parts throughly before you perform normal operation Additional inspection After long period of use accumulated dust inside the indoor unit may reduce the product performance...

Page 12: ...emitted automatic defrosting operation may be seen Immediately after the heating operation is started the fan speed stays very low temporarily to warm up the internal parts of the unit In HEAT mode the outdoor unit stops and the indoor unit operates at very low fan speed if the room temperature rises above the set temperature In DRY mode the indoor unit operates at low fan speed to adjust the room...

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