6
Troubleshooting
Depending on whether the fault comes from the
outside unit or the hydraulic module, the fault may be
indicated by the digital display or the diode on the
interface cards.
6.1
Faults displayed on hydraulic
module
Faults or breakdowns on the hydraulic mode are
indicated by the display on the user interface.
The display shows the “Bell” symbol
.
Press the Info key
for more details on the origin
of the fault.
When the error has been resolved, the faults are
re-initialised at zero automatically.
Installation and operating manual “1350-EN”
57
Heat pump, Split, single service
Hydraulic module
: Fault visible on the digital display
Error number Error description
Error location
Heat pump operation
despite the error
-
No connection
Failure to comply with room
thermostat's polarity
No
10
Outdoor sensor
B9
Yes with OT = 0 °C
33
Heat pump initial temperature sensor error
B21
Yes
44
Heat pump return temperature sensor error
B71
Yes
50
DHW temperature sensor
B3
Yes
60
Ambient temperature sensor 1
Yes
65
Ambient temperature sensor 2
Yes
105
Maintenance message
Yes
121
Flow temperature for (HC1) not reached
Yes
122
Flow temperature for (HC2) not reached
Yes
127
Anti-legionella temperature not reached
Yes
369
External fault (safety component)
No
370
Outside unit connection error
See below and fig. 58 and 59 No
Hydraulic module
: Flashing of the diode visible on the interface card
Diode display
Erroneous element
1 Flash
Transmission error, "hydraulic module - outside unit"
2 Flashes
Abnormal discharge temperature or defective discharge sensor
3 Flashes
Defective exchanger sensor
4 Flashes
Defective outside temperature sensor
5 Flashes
Abnormal compressor temperature or defective compressor
temperature sensor
6 Flashes
HP pressure switch cut off
7 Flashes
Abnormal current quality
8 Flashes
Current quality detection circuit defective
9 Flashes
Active filter error
10 Flashes
Compressor is not operating
11 Flashes
External fan error
12 Flashes
Compressor casing resistance fault
13 Flashes
Active filter cut off for over-intensity
CN9
CN1
CN2
CN4
CN5
CN14
CN15
CN7
CN8