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Troubleshooting and tips

A26391-K147-Z120-1-7619

Error messages on the screen

This section describes the error messages generated by the

BIOS Setup

. Error messages displayed

by the operating system or programmes are described in the relevant documentation.

Setup Warning Invalid Password <Continue>

This message is displayed following password entry.

►

Press the key combination

PadLK

►

Re-enter the password once.

If the problem persists, contact your sales office or our hotline/help desk.

CMOS Battery Bad

If the error message occurs repeatedly, then the buffer battery in the notebook is flat.

►

Connect the notebook via its power adapter to the mains outlet. The buffer battery will take

approximately two days to complete its recharge.

If the error message appears repeatedly, please contact the place of purchase or our
hotline/help desk.

System CMOS checksum bad - Default configuration used

The system configuration information is incorrect.

►

Switch the notebook off.

►

Switch the notebook on.

►

Enter

the

BIOS Setup

programme by pressing

►

Select

the

Exit

menu in the

BIOS Setup

►

Select

the

Default Setup

entry and click on

If the error message appears repeatedly, please contact the place of purchase or our
hotline/help desk.

Insert system diskette and press Enter key to reboot

The operating system cannot be loaded or the hard disk contains no operating system or is not
formatted.

►

Insert a system disk.

►

Press any key to continue.

Invalid system disk - Replace the disk, and then press any key

The inserted disk is not a system disk or the inserted system disk is defective.

►

Insert another system disk.

►

Press any key to continue.

If you wish to boot from floppy disk:

►

Insert a system disk.

►

Press any key to continue.

If the operating system cannot be loaded from floppy disk:

►

Remove the floppy disk from the drive.

Summary of Contents for AMILO Pro

Page 1: ...EasyGuide AMILO Pro English answers2 ...

Page 2: ...ke to be clarified Please contact your sales partner your sales outlet Additional information is contained in the Warranty manual and the Help Desk list The latest information on our products tips updates etc can be found on the internet under http www fujitsu siemens com ...

Page 3: ......

Page 4: ...Herausgegeben von Published by Fujitsu Siemens Computers GmbH Bestell Nr Order No A26391 K147 Z120 1 7619 Printed in the Federal Republic of Germany AG 0104 01 04 ...

Page 5: ...duction Index Important notes Preparing the notebook for use Working with the notebook Security functions Connecting external devices Settings in BIOS Setup Troubleshooting and tips Memory expansion Technical data January 2004 edition ...

Page 6: ...ademarks referenced are trademarks or registered trademarks of their respective owners whose protected rights are acknowledged Copyright Fujitsu Siemens Computers GmbH 2004 All rights including rights of translation reproduction by printing copying or similar methods in part or in whole are reserved Offenders will be liable for damages All rights including rights created by patent grant or registr...

Page 7: ...n the notebook for the first time 10 Switching on the notebook 11 Switching the notebook off 11 Working with the notebook 13 Views 13 Opened Notebook 13 Front 14 Right side panel 14 Left side panel 15 Back panel 15 Under side 16 Status indicators 16 Keyboard 18 Letter keys 18 Function keys 19 Windows logo keys 19 Virtual numeric keypad 20 Key combinations 21 Easy buttons 22 Touchpad and touchpad b...

Page 8: ... Setup 39 Protecting BIOS Setup supervisor and user password 39 Password protection of operating system 40 Password protection for hard disk 41 Connecting external devices 43 Connecting an external monitor 44 Using the parallel port 44 Connecting USB devices 45 Connecting external audio devices 45 Settings in BIOS Setup 47 Start BIOS Setup 47 Operating BIOS Setup 48 Exiting BIOS Setup 48 Troublesh...

Page 9: ...Contents A26391 K147 Z120 1 7619 Memory expansion 57 Installing removing memory 57 Technical data 59 Notebook 59 Battery 60 Power adapter 60 Index 61 ...

Page 10: ......

Page 11: ...touchpad Your notebook has connectors for external devices such as an external monitor a printer and a mouse The ECP capable parallel port is designed for fast bi directional data transfer You can connect peripheral devices such as a scanner loudspeakers gamepads keyboard or mouse via the three USB ports An audio controller and two internal loudspeakers provide your AMILO with an audio capability ...

Page 12: ...lead to loss of data invalidate your warranty destroy the notebook or endanger your life i Indicates important information which is required to use the system properly Text which follows this symbol describes activities that must be performed in the order shown This font indicates screen outputs This font indicates programme names commands or menu items Quotation marks indicate names of chapters d...

Page 13: ...ook paragraph Only use batteries designed for this notebook Do not store batteries for longer periods in the notebook Take care not to drop the batteries or otherwise damage their casing fire risk If the rechargeable batteries are defective they must not be used Do not touch the contacts of the batteries Never interconnect the positive and negative terminals of a battery Used batteries must be dis...

Page 14: ...our sales point or our hotline help desk Notes on installing and removing boards and modules Only qualified technicians should repair the device Unauthorised opening or incorrect repair may greatly endanger the user electric shock fire risk Boards with electrostatic sensitive devices ESD are identifiable by the label shown When you handle boards fitted with ESDs you must under all circumstances ob...

Page 15: ...nu by selecting the following item Settings Control Panel Energy Extended Energy Star The notebook from Fujitsu Siemens Computers is designed to conserve electricity by dropping to less than 8 W when it goes into standby suspend mode and to less than 3 W when it goes into OFF mode With this level of power management the notebook qualifies for the U S Environmental Protection Agency s EPA Energy St...

Page 16: ... recycling If you have any questions on disposal please contact your local office or our Help Desk CE marking The shipped version of this device complies with the requirements of the EEC directives 89 336 EEC Electromagnetic compatibility and 73 23 EEC Low voltage directive Storing the battery Store the battery in a fully charged state Keep the battery pack between 0 C and 30 C 32 and 122 degrees ...

Page 17: ...nditions Do not use a connection adapter for electrical devices to connect the notebook If you use a modem incompatibilities with the local telecommunications system may result Transporting the notebook Remove all data carriers e g CD from the drives Unplug the power adapter and all external devices from the mains outlet Disconnect the power adapter cable and the data cables for all external devic...

Page 18: ...ents that contain abrasives or may corrode plastic The use of improper cleaning agents can damage the markings on the keyboard and the notebook the paintwork of the device or the device itself Ensure that no liquid enters the notebook Wipe the casing with a dry cloth If particularly dirty use a cloth that has been moistened in mild domestic detergent and then carefully wrung out To clean the touch...

Page 19: ... the original packing material of the devices Keep the original packing material in case you need to ship the equipment again Selecting a location Select a suitable location for the notebook before setting it up Consider the following points when looking for a location Do not place it on a soft surface e g a carpet or soft furnishings The space between the notebook s feet must be clear Place the n...

Page 20: ...pter cable to the DC jack DC IN of the notebook 1 Connect the power cable into the power adapter Plug the power cable into the mains supply The battery will charge The battery indicator flashes green i The meaning of the various displays can be found in the section Status indicators in the Working with the notebook chapter Switching on the notebook for the first time When you switch on your notebo...

Page 21: ...during the self test i If you have assigned a password you must enter this when requested to do so in order to start the operating system password Detailed information can be found in Security functions chapter Switching the notebook off Shut down the operating system properly with the Exit function in the Start menu i With Windows XP the notebook switches off automatically If the notebook does no...

Page 22: ......

Page 23: ...In this section the various hardware components of your notebook are introduced You can open an overview of the displays and connections of the notebook Please familiarise yourself with these components before you start to work with your notebook Opened Notebook 1 2 3 4 5 7 8 9 10 11 12 6 1 LCD display panel releases 2 LCD screen 3 Easy buttons 4 Microphone 5 Touchpad 6 Touchpad keys with touchpad...

Page 24: ...Working with the notebook 14 A26391 K147 Z120 1 7619 Front 1 2 3 1 Screen lock 2 Status indicators 3 Loudspeakers Right side panel 1 2 3 4 1 Microphone jack 2 Headphones port 3 PC card slot 4 Modem port ...

Page 25: ...19 15 Left side panel 1 2 3 4 1 Optical drive 2 Drive indicator 3 Insert eject button of optical drive 4 Opening for manual ejection Back panel 1 2 3 4 5 6 1 Kensington Lock 2 DC jack DC IN 3 Monitor port 4 Parallel port 5 LAN connector 6 USB ports ...

Page 26: ...3 Battery release latch 4 Battery 5 Memory cover Status indicators The status indicators provide information about the status of the power supply the drives and the keyboard functions Power on indicator A Caps Lock indicator Hard disk indicator 1 Num Lock indicator Battery indicator Scroll indicator Scroll Lock ...

Page 27: ... 10 of the battery capacity The indicator flashes orange The battery is nearly empty The remaining operating time is a maximum of 4 of the battery capacity The indicator is red The battery is defective or temperature is extremely high low The indicator does not light up the notebook runs on its built in battery or the notebook is switched off A Caps Lock indicator The Ø key has been pressed All th...

Page 28: ...nates a command line The command you have entered is executed when you press this key Caps Lock Caps Lock key The Caps Lock key activates uppercase mode Caps Lock indicator lit The Caps Lock function causes all the characters you type to appear in uppercase In the case of overlay keys the character printed on the upper left of the key appears when that key is pressed To cancel the Caps Lock functi...

Page 29: ...2 keys on the top of keyboard F9 F10 F5 F12 Scroll Lk F4 F7 F11 F8 F3 F2 F1 F6 Num Lk The keys F1 to F12 are called function keys because it is possible to execute programmed functions The function keys with additional symbols enable other functions in conjunction with key Fn Windows logo keys With Windows this both keys enable special functions see also the Key combinations section Start key on W...

Page 30: ...y the numbers and symbols printed in the upper right corner of each key see the illustrations that follow 7 8 9 0 U I O P J M K L _ Ö µ 7 8 9 4 5 6 1 2 3 0 1 2 Illustration example of German keyboard layout 1 Characters enabled when Num Lock indicator is not lit see Status indicators 2 Characters enabled when Num Lock indicator is lit see Status indicators When the virtual number block is switched...

Page 31: ...he combination While holding the first key down press the other key or keys in the combination Fn Decreasing screen brightness This key combination decreases screen brightness Fn Increasing screen brightness This key combination increases screen brightness Fn F5 Switching between internal and external screen If an external monitor is connected the monitor on which the output is to be displayed can...

Page 32: ...Run dialog box This key combination opens the Run dialog box F Opening Find for All files dialog box This key combination opens the Find All files dialog box Ctrl F Opening Find Computer dialog box This key combination opens the Find Computer dialog box Pause Break Opening System Properties dialog box This key combination opens the System Properties dialog box Easy buttons Your notebook is equippe...

Page 33: ...t touchpad button 2 Touchpad scroll button 3 Right touchpad button Moving the pointer Move your finger on the touchpad The pointer will move accordingly Selecting an item Move the pointer to the item you wish to select Tap the touchpad once or press the left button once The item will be selected Executing a command Move the pointer to the field you wish to select Tap the touchpad twice or press th...

Page 34: ...an XGA monitor consists of 1024 x 768 x 3 2 359 296 subpixels The standard of production techniques today cannot guarantee an absolutely fault free monitor A few isolated constant lit or unlit pixels may be present To ensure the highest possible quality Fujitsu Siemens Computers uses only monitors that at least comply with the standard DIN ISO 13406 2 Class III TFT monitors are operated with backg...

Page 35: ... care not to drop the batteries or otherwise damage their casing fire risk If the rechargeable batteries are defective they must not be used Do not touch the contacts of the batteries Never interconnect the positive and negative terminals of a battery Used batteries must be disposed of in accordance with local regulations special waste Observe the information on battery storage in the Important no...

Page 36: ...he system displays the battery status Removing and installing the battery Only use batteries released for this notebook Never use force when inserting or removing a battery Make sure that foreign objects do not fall into the battery compartment Switch the notebook off Close the LCD screen so that it locks into place Unplug the power adapter from the mains outlet Disconnect all cables connected to ...

Page 37: ...arning cycle ensures that the maximum battery capacity can always be used During the learning cycle a defined charging cycle is carried out i The battery learning cycle lasts between four and six hours and must not be aborted During this period you can not work with the notebook After six months at the latest you should run a learning cycle with the battery again Connect the power adapter to the n...

Page 38: ...he energy saving modes If your notebook is in an energy saving mode Do not connect any external devices Do not disconnect any external devices Do not attempt to switch the notebook on if the built in battery is flat Do not change or remove the floppy disk if inserted Do not add or remove RAM Do not add or remove a PC card The operating system uses ACPI Advanced Configuration and Power Interface fo...

Page 39: ... as desired CD RW Abbreviation for Compact Disc ReWriteable A CD RW is an optical data storage medium that can be written with a maximum of 700 Mbyte of data a virtually unlimited number of times This means the data can be deleted and changed DVD DVD ROM and DVD video Abbreviation for Digital Versatile Disc or Digital Video Disc A DVD is an optical data storage medium that can contain a maximum of...

Page 40: ...ect your CDs DVDs from dust mechanical vibration and direct sunlight Avoid storing a CD DVD in areas subject to high temperatures or humidity i To utilise the optimum writing speed use CD blanks marked Multispeed or High Speed Use only DVD blanks of the type DVD RW Other types of DVD blanks are not supported by your optical drive Inserting or removing a CD DVD The notebook must be switched on Push...

Page 41: ... 2 Egypt Europe Japan South Africa and the Middle East Regional code 3 Southeast Asia including Hong Kong Indonesia Philippines South Korea Taiwan Regional code 4 Australia New Zeeland Southeastern Pacific Central and South America and the Caribbean Regional code 5 Africa except South Africa India and the former states of the USSR Regional code 6 China The optical drive of your notebook supports t...

Page 42: ...Click on the corresponding drive with the right mouse button or touchpad key A context menu appears Click on Properties Click on the AutoPlay tab Adjust the AutoPlay function to meet your needs i Please note that you must select the desired action and confirm it with Apply for each individual CD DVD content type Floppy disc drive optional Your notebook is equipped with a floppy disc drive as an op...

Page 43: ...ppy disks 6 Disk is write protected 7 Disk is not write protected To insert a diskette Push the floppy disk into the drive in the insertion direction 1 until it engages The label should be facing upward To remove a diskette Push the eject button 5 Protect the floppy disk against being overwritten or erased Slide the write protect slider into position 6 The hole is now visible Deactivate write prot...

Page 44: ...re that foreign objects do not fall into the PC card slot Installing a PC card Insert the PC card contacts first into the slot guide The labelled side of the PC card should be facing upward Gently push the PC card into the slot until you feel it click into place i Consult the documentation supplied with the PC card for information on how to install the necessary device drivers For further informat...

Page 45: ...asing Press the eject button until it snaps out Pull the PC card 2 out of the slot Microphone and loudspeakers Your notebook contains a built in microphone and two loudspeakers If you attach an external microphone the built in microphone is disabled The internal loudspeakers switch off when you attach headphones or external loudspeakers to the audio jack Adjusting the volume To adjust the volume u...

Page 46: ...ia Portugal Sweden Switzerland and Spain Pulse dialling Belgium France Holland and Italy Also in Poland Slovenia South Africa and Hungary Connecting notebook modem to telephone connection Connect the modem cable supplied to the country specific telephone adapter Connect the modem cable to the modem port of the notebook Connect the modem cable to your telephone wall socket i If you attach your mode...

Page 47: ... a safe place If you lose both the user and the admin passwords you must contact our help desk The loss of passwords is not a warranty case and is therefore subject to charge Overview of all security functions The following sections contain a brief description of the security functions that are provided with your notebook as standard equipment Kensington Lock With the Kensington MicroSaver a sturd...

Page 48: ...tions Security function Type of protection Preparation Kensington Lock Mechanical Mount and lock Kensington MicroSaver accessory BIOS password protection Password protection for BIOS Setup operating system and hard disk with Supervisor and User password The passwords consist of a maximum of eight alphanumeric characters Specify at least one Supervisor password in the BIOS Setup and activate the pa...

Page 49: ...functions of the BIOS Setup and with the user password only to part of the functions You can only set a user password if a supervisor password has already been assigned i Please refer to section Settings in BIOS Setup for a description of calling and operating the BIOS Setup Set the supervisor and user password Call BIOS Setup and select the Security menu Mark the Set Supervisor Password field and...

Page 50: ...ok is rebooted and the password is cancelled With the supervisor password you simultaneously deactivate the user password Password protection of operating system i With the supervisor password or the user password you have assigned in the BIOS Setup see section Set the supervisor and user password you can also prevent booting of the operating system Activating system protection Call BIOS Setup and...

Page 51: ...e supervisor password Activating hard disk protection Call BIOS Setup and select the Security menu If you have not assigned BIOS passwords yet define the supervisor and the user password now if desired see Set the supervisor and user password section Mark the Hard Disk Security field and select the Enabled entry If you do not want to make any other settings you can exit BIOS Setup Select the Exit ...

Page 52: ......

Page 53: ...ugs from the mains outlets 3 Connect all the cables to the notebook and the external devices 4 Plug all data communication cables into the utility sockets 5 Plug all power cables into the mains supply Disconnecting devices from notebook 1 Turn off all power and equipment switches 2 Remove all power plugs from the mains outlets 3 Unplug all data communication cables from the utility sockets 4 Disco...

Page 54: ...nd then the notebook Setting the refresh rate for your external monitor The refresh rate must be correctly set so that the image does not flicker To change the refresh rate or resolution select the monitor type in the menu Start Settings Control Panel Display Settings Advanced Monitor Now select the Adapter tab Adjust the refresh rate and then click Apply If the refresh rate set is too high the mo...

Page 55: ... is already included in the operating system However if the USB device requires its own software please install it from the data carrier provided with the USB device Connecting external audio devices Headphones port Via the headphone port you can connect either headphones or external loudspeakers to your notebook Microphone jack Via the microphone port you can connect an external microphone to you...

Page 56: ......

Page 57: ...me date hard disk and monitor selection Advanced for system settings such as ports and keyboard Security for password settings and safety functions Power for setting the energy saving functions Boot for configuring the boot sequence Exit to exit the BIOS Setup Start BIOS Setup Restart the notebook switching ON OFF or warm boot The following or a similar display appears on the screen during booting...

Page 58: ...ar You can then decide which settings you want to save The Exit menu offers the following options You must mark the required option and activate it with the Enter key Exit Saving Changes Select Exit Saving Changes and Yes to save the current settings and exit the BIOS Setup The device is rebooted and the new settings come into effect Exit Discarding Changes Select Exit Discarding Changes and Yes t...

Page 59: ...m drivers and software utilities will be reinstalled For this reason you should try to save important data to a backup medium before you restore the hard disk contents Insert the Windows Recovery CD into the optical drive Switch the notebook on Follow the instructions on the screen i Detailed PC knowledge is required for manual partitioning You must then reinstall all the drivers Use the Drivers U...

Page 60: ... due to the following Monitor is switched off Switch the external monitor on Power saving has been activated screen is blank Press any key to continue Brightness control is set to dark Adjust the brightness control Screen output is set to the notebook s LCD screen Press the key combination Fn F5 selecting internal external display The external monitor s power cable or data cable is not connected p...

Page 61: ...ontrol Panel Display Settings Advanced Properties Monitor Modify The notebook cannot be started The battery is not installed correctly Switch the notebook off Check whether the battery is installed correctly in its compartment Switch the notebook on The battery is dead Charge the battery or Install a charged battery or Connect the power adapter to the notebook The power adapter is not connected co...

Page 62: ...is present before the application programme is started Detailed information can be found in the User Guides for the mouse the application programme or the operating system Mouse is not connected Switch the notebook off Check whether the mouse cable is correctly connected to the notebook If you use an adapter or extension lead with the mouse cable check the connections Switch the notebook on The pr...

Page 63: ...tton or touchpad key A context menu appears Click on Configuration and then on Video Click on the checkmark in the checkbox of Hardware Acceleration The checkmark disappears Click on OK The function is now deactivated Acoustic warnings A beep sounds approx every 15 seconds The battery is almost flat Charge the battery System configuration contains invalid data Switch the notebook off Switch the no...

Page 64: ...of purchase or our hotline help desk System CMOS checksum bad Default configuration used The system configuration information is incorrect Switch the notebook off Switch the notebook on Enter the BIOS Setup programme by pressing F2 Select the Exit menu in the BIOS Setup Select the Default Setup entry and click on OK If the error message appears repeatedly please contact the place of purchase or ou...

Page 65: ...onnection and reboot the notebook If the error message appears repeatedly please contact the place of purchase or our hotline help desk nn Stuck key Make sure that no key is pressed If the error message appears repeatedly please contact the place of purchase or our hotline help desk Operating system not found Check in the BIOS Setup whether your hard disk has been set correctly Make sure that the ...

Page 66: ...eplace and run SETUP Contact your sales outlet or our hotline help desk System cache error Cache disabled Contact your sales outlet or our hotline help desk nnnnK System RAM failed at offset xxxx Failing Bits zzzz If the error message appears repeatedly please contact the place of purchase or our hotline help desk System timer error Contact your sales outlet or our hotline help desk ...

Page 67: ...emoving memory modules Make sure that foreign objects do not fall into the memory module compartment Installing removing memory During installation note that the first slot is assigned at the factory and is therefore not available The second slot is free and can be used for upgrading Switch the notebook off Close the LCD screen so that it locks into place Unplug the power adapter from the mains ou...

Page 68: ...ory module out of its slot in the direction of the arrow 3 Installing a memory module 1 3 2 3 a Insert the memory module with the contacts and the recess a facing the slot 1 Carefully push the memory module downwards until you feel it latch into place 2 Testing memory modules after the installation Switch the notebook on and check whether the changed memory size is detected ...

Page 69: ...ble drives Hard disk drive Optical drive Electrical data Regulations complied with CE Energy Star Maximum power draw notebook on with battery charging 65 W LCD screen Display diagonal 14 1 inch XGA TFT 15 inch XGA TFT Graphics Chip Intel 852GM Video memory 16 Mbyte up to 64 Mbyte depending on available main memory Supported resolutions on external monitor 1600x1200 Colour depth 32 bit Audio Sound ...

Page 70: ...ington Lock Environmental conditions Environment class 7K1 DIN IEC 721 Environment class 7M2 DIN IEC 721 Temperature Operating 7K1 5 C 35 C Transport 2K2 15 C 60 C Dimensions Width depth height 322 mm 272 mm 36 38 5 mm Weight depending on configuration approx 3 2 kg Battery Charging time when not in operation approx 4 hours Operating time depending on applications approx 2 to 3 hours Power adapter...

Page 71: ...oPlay function 32 emergency removal 31 inserting 30 removing 31 working with 30 CD R 29 CD ROM 29 CD RW 29 CE marking 6 Charging capacity battery 25 Cleaning 8 Closed cover switch 13 24 Combo drive 29 AutoPlay function 32 Configuration BIOS Setup 47 Content type CD DVD 32 Contents of delivery 9 Cursor keys 19 D Damage during transport 9 Data technical 59 Date not correct 50 Date Time incorrect 49 ...

Page 72: ...18 Shift 18 Tab key 18 Key combination 21 Keyboard 13 18 activating numeric keypad 22 cleaning 8 L LAN module 36 LAN port 15 37 43 LCD display panel release 13 LCD screen 13 cleaning 8 increasing the brightness 21 25 is difficult to read 50 notes 24 reducing the brightness 21 24 remains blank 50 selecting the display 21 25 setting the Desktop Area 24 setting the font size 24 settings 24 synchronis...

Page 73: ... Power adapter connecting 10 setting up 9 Power on indicator 17 Preparing for use 9 Printer connecting 45 does not print 53 R Rear view 15 Recycling 6 Reflection 50 Regional codes 32 Release for opening 14 Right hand side view 14 S Safety 3 Screen brightness decreasing 21 24 increasing 21 24 Screen lock 14 Scroll indicator 17 Security functions 37 overview 37 survey 38 Select monitor 21 25 Self di...

Page 74: ...oubleshooting 49 U Underside view 16 USB devices connecting 45 software 45 USB port 15 43 45 V VGA port see monitor port View front 14 left hand side 15 open notebook 13 rear 15 right hand side 14 underside 16 W Windows logo keys 19 Windows XP 28 Write protection floppy disk 33 34 ...

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