No mouse pointer displayed on the screen
Troubleshooting and tips
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Wrong monitor has been set under Windows 2000
Ê
Restart the PC.
Ê
If the message
Starting Windows
appears, press function key
[F8]
[F8]
[F8]
[F8]
.
The
Windows 2000 Advanced Options Menu
appears.
Ê
Select
Safe Mode
or
Safe Mode with Network
.
Ê
Set the correct values for the attached monitor as described in the operating manual of the
monitor by selecting
Start - Settings - Control Panel - Display - Settings
.
The wrong RAM memory modules have been inserted
See the Technical Manual for the system board for information on which memory modules can be
used.
No mouse pointer displayed on the screen
Ê
Shut down the operating system properly.
Ê
Switch the PC off.
Ê
Check that the mouse cable is properly connected to the system unit.
If you use an adapter or extension lead with the mouse cable, check the connections.
Ê
Make sure that only one mouse is connected.
Ê
Switch the PC on.
The mouse controller must be enabled, if you use a PS/2 mouse on the PS/2 mouse port
.
Ê
Check in the
BIOS Setup
that the mouse controller is
Enabled
.
Ê
Check that the mouse driver is properly installed and is present when the application program
is started. Detailed information can be found in the User Guide of the mouse and application
program.
The floppy disk cannot be read or written
Ê
Check that the floppy disk is not write protected (also refer to the Technical Manual for the
system board or to the BIOS manual).
Ê
Check the relevant entries for
Diskette A:
or
B:
in the
Main
menu of the
BIOS Setup
.
Ê
Check that the floppy disk drive controller is enabled (also refer to the Technical Manual for the
system board or to the "BIOS Setup" manual).
Ê
Check that the cables of the floppy disk drive are properly connected (refer to "
Changing the
floppy disk drive
" chapter).
