FSW10 Semi Automatic Pallet Wrapping Machine Operation Manual | FPA001 | Oct 2017 | Page 12
5. SUGGESTED MAINTENANCE & TROUBLE SHOOTING
5.1 Suggested Maintenance
Fromm Packaging Australia recommends servicing every six months as a minimum, but many
machines have different service intervals depending on condition and throughput. It’s best to
discuss your servicing requirements with Fromm Packaging.
5.2 Warranty Periods
To provide you with peace of mind all Fromm stretch wrapping, strapping and carton taping
equipment includes a two year warranty from the date of delivery to your site. The warranty
includes all deficiencies clearly resulting from poor manufacturing or faulty materials. Damage
claims as a result of production shutdowns and claims for damage to persons and to property
resulting from warranty deficiencies covering structural components and non-wearing
parts effective from the date of delivery to your site.
The warranty excludes:
Wearing parts (rollers, motors and belts),
Deficiencies resulting from improper installing, incorrect handling and maintain the
equipment,
Disregard of directions in the operation manual,
Unauthorised repair work to the equipment,
Use of consumable products not recommended by the supplier of the equipment.
We reserve the right to modify the product any time in order to improve the quality.
5.3 Fromm Service Solutions
Fromm service technicians are trained to service all stretch wrapping, strapping and carton
taping machines which we sell and are your on-site expert support to optimise the performance
and reliability of your packaging equipment.
With technical offices in Sydney, Brisbane and Melbourne metro areas we are on hand to
ensure your equipment is running smoothly. Customers located outside metropolitan areas we
offer phone support and can organise onsite technical support when
required.
