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Fritz!Box 6890, Configuration And Operation

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Fritz!Box 6890 Configuration And Operation Download Page 249

Troubleshooting Procedures

Overview

The following table offers recommendations about what do when prob­
lems with your FRITZ!Box arise:

Error Scenario

Remedy

No access to the user interface

Troubleshooting chart;

see page 250

Comprehensive help for problems with:

•

Connections

•

Configure

•

Telephony

•

Internet

•

Wireless LAN

•

etc.

Knowledge Base;

see page 256

Troubleshooting chart and Knowledge
Base do not offer a solution.

Support, 

see page 257

Malfunctions 

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249

FRITZ!Box 6890

Summary of Contents for 6890

Page 1: ...6890 Configuration and Operation ...

Page 2: ...ith the Internet Access LTE 35 Connecting an Outdoor Antenna 37 Connecting to Electrical Power 38 Connecting to the Internet Determining the DSL Line Type 39 Connecting to the Internet via an IP based DSL Line 41 Connecting with the Internet via a DSL Line 42 Connecting to the Internet Access Cable Connection 44 Connecting to the Internet Access Fiber Optic Connection 46 Connecting to the Internet...

Page 3: ...g Internet Access via Fiber Optic Modem 80 Setting Up Internet Access via Another Router 82 Configuring Internet Access via Another Router IP client 83 Extending Wireless LAN Range 85 Configuring Your Telephone Numbers 87 Configuring Telephones 88 Configuring a Door Intercom System 89 Saving Power with the FRITZ Box 90 User Interface Menu Overview 92 Menu Overview Settings and Features 93 User Int...

Page 4: ...nterface Home Network Menu 126 Home Network Menu Settings and Features 127 Keeping Track of All Devices 128 Managing Network Devices 130 Changing IPv4 Settings 134 Distributing IPv4 Addresses 137 Changing IPv6 Settings 140 Configuring a Static IP Route 142 Obtaining an IP Address Automatically 144 Configuring LAN Guest Access 147 Configuring Wake on LAN 149 Configuring USB Devices 150 Configuring ...

Page 5: ...agnostics 179 User Interface System Menu 182 System Menu Settings and Functions 183 Setting a FRITZ Box Password 185 Creating FRITZ Box Users 188 Configuring Push Services 192 Selecting Signaling of the Info LED 194 Locking Buttons 195 Updating FRITZ OS 196 Saving Settings 201 Loading Settings 202 Restarting the FRITZ Box 203 User Interface Wizards Menu 204 Using Wizards 205 FRITZ NAS 208 FRITZ NA...

Page 6: ...hone 225 Operation at the Telephone 232 Operation on the Telephone ISDN Convenience Features 244 Restoring Factory Settings with the Telephone 246 Malfunctions 248 Troubleshooting Procedures 249 Troubleshooting Chart 250 Opening the User Interface with the Emergency IP Address 254 Knowledge Base 256 Support 257 Decommissioning 258 Restoring Factory Settings 259 Disposal 261 Appendix 262 Technical ...

Page 7: ...General Remarks Safety Instructions 8 Parts of the Customer Documentation 12 Device Data on the Type Label 14 Package Contents 16 General Remarks 7 FRITZ Box 6890 ...

Page 8: ...e extension cords or socket strips to each other Overheating Heat accumulation can lead to overheating of the FRITZ Box and sub sequently damage the FRITZ Box Provide for sufficient air circulation around the FRITZ Box Make sure that the ventilation slits on the FRITZ Box housing are always unobstructed The FRITZ Box should not be placed on a carpet or on upholstered furniture Do not cover the FRI...

Page 9: ...moisture Improper Cleaning Improper cleaning with strong detergents and solvents or wet cloths can cause damage to the FRITZ Box Please refer to the information about how to clean your FRITZ Box see Rules page 273 Improper Opening and Repairs The device contains hazardous components and should only be opened by authorized repair technicians Do not open the FRITZ Box housing If the FRITZ Box needs ...

Page 10: ...whether it could be affected by interference from your FRITZ Box If applicable maintain the recommended minimum distance of 15 cm recommended by the manufacturers of medical devices in order to prevent malfunctions of your medical device Potentially Explosive Environments Under unfavorable conditions radio waves in the vicinity of explosive environments can cause fires or explosions Do not install...

Page 11: ...by independent scientific organiza tions after regular and careful evaluation of scientific studies It includes a large safety margin in order to ensure the safety of all persons regardless of their age and health For devices mounted in a fixed position that have their own power connection like the FRITZ Box compliance with the minimum dis tance of 20 cm defined in the ICNIRP guideline has been ce...

Page 12: ...he Quick Guide The quick guide explains the basics of connecting and configuring the FRITZ Box without dealing with any special cases for these please consult the manual It is included in the device package as a printed document Topics in the Online Help The online help assists you with instructions for configuring and oper ating your FRITZ Box It is opened in the FRITZ Box user interface by click...

Page 13: ...The following symbols are used in this manual Symbol Meaning Important message that should be complied with in order to prevent material damage errors or malfunctions Useful tip for configuring and operating the FRITZ Box Reference to instructions in the FRITZ Box online help General Remarks 13 FRITZ Box 6890 ...

Page 14: ...curely with the FRITZ Box The FRITZ Box password is needed to open the user inter face The serial number must be provided to the Support team when submitting support requests for instance Where to Find the Type Label The type label is located on the bottom of the housing Device Data on the Type Label Edition International No Meaning 1 Product name 2 Address of user interface 3 Name of wireless rad...

Page 15: ...No Meaning 6 Power adapter specification 7 Serial number 8 Article number General Remarks 15 FRITZ Box 6890 ...

Page 16: ...ephone cable gray black 1 DSL adapter gray 1 Telephone adapter black 1 Quick guide Connecting the FRITZ Box 1 Service card FRITZ Notice Looking up the FRITZ Box factory settings Network key FRITZ Box password Name of the radio network SSID Button and LEDs AVM Accessories The following accessories were developed by AVM and are not avail able from vendors General Remarks 16 FRITZ Box 6890 ...

Page 17: ...Functions and Structure Functions 18 Connection Ports 21 Buttons 24 LEDs Light Emitting Diodes 25 Requirements for Operation 28 Functions and Structure 17 FRITZ Box 6890 ...

Page 18: ...e FRITZ Box is a telephone system or PBX Private Branch Exchange for landline and for internet telephony IP telephony VoIP You can operate the FRITZ Box at an analog telephone line at an ISDN line and at an IP based line All IP The following devices can be connected to the FRITZ Box 6 cordless DECT telephones 2 analog devices telephones faxes door intercoms 8 ISDN telephones or 1 ISDN telephone sy...

Page 19: ...itches Up to 12 FRITZ DECT 301 300 Comet DECT radiator controls Hub in the Home Network The FRITZ Box is the hub in the home network All of the devices con nected with the FRITZ Box make up the home network With the FRITZ Box you can keep track of all devices The functions available for the home network include A media server for transmission of music pictures and video to playback device in the h...

Page 20: ... Box Type of Device Number Features Switchable sockets FRITZ DECT 200 FRITZ DECT 210 up to 10 Control the power supply to connected devices Measure the power con sumption of connected devices Configuration and operation on the computer tablet or smartphone even via the internet from on the go Radiator control FRITZ DECT 300 FRITZ DECT 301 Comet DECT up to 12 Control the room temperat ure automatic...

Page 21: ... connecting an analog tele phone fax machine answering machine or a door intercom system 3 FON S0 RJ45 socket for connecting ISDN telephones and telephone systems PBXs 4 WAN RJ45 socket for connecting to a modem or a router for Internet access For connecting the FRITZ Box to DSL via the DSL port additional gigabit Ether net port to connect computers and other network compatible devices Functions a...

Page 22: ... Socket for plugging in the power supply 7 Card slot for the mobile communications SIM card Right Side Power FonS0 LAN4 LAN3 LAN2 LAN1 WAN Fon2 DSL LTE LTE Fon 1 FonS DSL 1 No Name Function 1 FON 1 TAE jack for connecting an analog telephone answering machine fax machine or a door intercom system Functions and Structure 22 FRITZ Box 6890 ...

Page 23: ...Left Side USB LAN4 LAN3 LAN2 LAN1 WAN FONS0 FON2 DSL LTE 1 No Name Function 1 USB USB port for connecting USB devices like printers or storage media Functions and Structure 23 FRITZ Box 6890 ...

Page 24: ...on 1 WLAN Switch wireless LAN of the FRITZ Box on and off 2 Fon DECT Search for cordless telephones paging call 3 Connect WPS Register cordless telephones with the FRITZ Box see page 56 Register wireless devices with the FRITZ Box via WPS see page 55 Functions and Structure 24 FRITZ Box 6890 ...

Page 25: ...Condition Meaning on Device has electrical power DSL line is ready for operation or mobile network connection is ready 1 Power LTE DSL flashing Device has electrical power mobile or DSL connection being estab lished or interrupted 2 WLAN on Wireless LAN is switched on Functions and Structure 25 FRITZ Box 6890 ...

Page 26: ... mail email inbox This function must be supported by your telephony provider flashing Performing WPS Registering a DECT device 4 Connect WPS flashing rapidly WPS procedure aborted more than two wireless devices performing WPS at the same time repeat WPS procedure 5 Info on Stick Surf with FRITZ WLAN USB Stick con cluded Adjustable see Selecting Signaling of the Info LED page 194 Functions and Stru...

Page 27: ...ro gress Time budget for online time has been reached Adjustable see Selecting Signaling of the Info LED page 194 5 lights or flashes red Error Open the FRITZ Box user inter face see page 63 Follow the instructions on the Overview page in the user interface Functions and Structure 27 FRITZ Box 6890 ...

Page 28: ... via another access device any internet connection with a modem or router Computer with network connection to establish a connection with the internet connection of the FRITZ Box via LAN cable Computer tablet or smartphone with support for wireless LAN to establish a wireless connection with the internet connection of the FRITZ Box An up to date web browser For landline telephony analog telephone ...

Page 29: ...o the Internet via an IP based DSL Line 41 Connecting with the Internet via a DSL Line 42 Connecting to the Internet Access Cable Connection 44 Connecting to the Internet Access Fiber Optic Connection 46 Connecting to the Internet Access Existing Router 48 Connecting with the Landline 49 Connecting a Computer with a Network 51 Connecting the Computer via Wireless LAN 53 Connecting Telephones 56 Co...

Page 30: ...rew the LTE antennas onto the FRITZ Box Place or hang up the FRITZ Box in a suitable location Connect the FRITZ Box to the power supply Connect the FRITZ Box with your ADSL or VDSL line Connect the FRITZ Box with your landline Connect your computers and network devices to the FRITZ Box Connect your telephones to the FRITZ Box Connecting 30 FRITZ Box 6890 ...

Page 31: ... free of dust Do not place the FRITZ Box on heat sensitive surfaces like fur niture with sensitive paintwork To avoid heat accumulation the FRITZ Box should not be placed on carpets or upholstered furniture Provide for sufficient air circulation around the FRITZ Box and do not cover up the FRITZ Box The ventilation slits must never be obstructed Rules for Optimum LTE Reception Use the alignment ai...

Page 32: ...evices By slightly shifting the position of the FRITZ Box it is often possible to improve the wireless connection significantly If reception is still unsatisfactory note our recommendations see Extending Wireless LAN Range page 85 Instructions FRITZ Box Placement 1 In compliance with the rules mentioned above select a suitable location for the FRITZ Box 2 Place the FRITZ Box in this location Instr...

Page 33: ...uitable location for mounting the FRITZ Box on the wall 2 Mark the spots for drilling at the desired location using the drilling template see Drilling Template page 269 3 Mount the FRITZ Box on the wall with the socket strip down Connecting 33 FRITZ Box 6890 ...

Page 34: ...internet con nections Type of Connection Connecting the FRITZ Box DSL directly to the DSL or VDSL line Mobile using a SIM card for LTE or UMTS HSPA Cable connection to the cable modem Fiber optic connection to the fiber optic modem Any internet connection to an existing router Connecting 34 FRITZ Box 6890 ...

Page 35: ...cing the underside of the device and can read the SIM Card label on the slot 2 Insert the SIM card into the slot with the slanted edge of the card on the left and the contacts facing downwards Insert the mini SIM card as shown until the card snaps in place Press the card again to release it Power LAN4 LAN3 LAN2 LAN1 3 Push the SIM card gently into the slot until it clicks into place A few millimet...

Page 36: ...k up the two LTE antennas included in the package 2 Screw the antennas onto the sockets labeled LTE Connect and screw in the antennas Power FonS0 LAN4 LAN3 2 LAN1 WA Fon2 DSL Fon 1 FonS0 LAN LAN1 WAN Fon2 DSL LTE LT L L Connecting 36 FRITZ Box 6890 ...

Page 37: ...kets and transmits on one The transmission socket is the left antenna socket next to the DSL socket If your outdoor antenna has only one connector connect the antenna to the transmitting socket of the FRITZ Box If your outdoor antenna has two connectors connect the antenna to both antenna sockets on the FRITZ Box Instructions Connecting an Outdoor Antenna with One Connector 1 Connect the outdoor a...

Page 38: ...ocket strips to each other Use only the power adapter included with delivery 1 Remove the power adapter from the FRITZ Box package 2 Connect the power adapter to the socket on the FRITZ Box labeled Power Power LAN 4 LAN 3 LAN 2 LAN 1 WAN Fon S0 Fon 2 DSL LTE 3 Plug the power adapter into an AC power outlet The Power LTE DSL LED begins flashing after a few seconds to indicate that the FRITZ Box is ...

Page 39: ...d DSL connection and the DSL connection with a landline Line Type Other Expressions Used Technology for Telephony IP based DSL line All IP connection NGN line Splitterless con nection Direct access Unbundled con nection You make telephone calls via the internet The internet protocol IP for short is used for both tele phone and data connections DSL line with landline DSL or VDSL line with a classic...

Page 40: ...whether you have an IP based DSL line or a DSL line with a landline contact your DSL provider take a look at the materials you received along with your DSL or VDSL line or research your telephony package in the internet Connecting 40 FRITZ Box 6890 ...

Page 41: ...ct the FRITZ Box directly to the telephone jack Requirements All cables have been removed from your telephone jack If a DSL splitter is still connected to your telephone jack from a previous internet connection remove the cable You can also remove the DSL splitter Telephone jack left Connecting 41 FRITZ Box 6890 ...

Page 42: ...ect the FRITZ Box to the DSL splitter Use the DSL telephone cable included with delivery Requirements A DSL splitter is connected to your telephone jack Line Type Sockets DSL line with analog telephone line Telephone jack with DSL splitter DSL line with ISDN line ISDN Telephone jack DSL splitter and NT Connecting 42 FRITZ Box 6890 ...

Page 43: ...on S0 Fon 2 DSL LTE 2 Insert the short gray end of the cable into the appropriate sock et on the DSL splitter If the plug on the gray end of the cable does not fit into the DSL splitter use the gray DSL adapter included in the FRITZ Box package After a short time the Power LTE DSL LED on the FRITZ Box lights up The FRITZ Box is ready to connect to the internet Connecting 43 FRITZ Box 6890 ...

Page 44: ... modem from where it interfaces with the cable connection Use a network cable Example Configuration FRITZ Box Internet Instructions Connecting with a Cable Modem 1 Connect the one end of the network cable to the LAN Ethernet port on the cable modem 2 Insert the other end of the network cable in the WAN port on the FRITZ Box Connecting 44 FRITZ Box 6890 ...

Page 45: ...mputer with the FRITZ Box see page 51 or see page 53 4 Set up the internet connection for connections via cable in the FRITZ Box see see Setting Up Internet Access via Cable Modem page 78 Connecting 45 FRITZ Box 6890 ...

Page 46: ...u can connect your FRITZ Box to a fiber optic modem FTTH ONT Requirements A fiber optic modem that is connected to your fiber optic connec tion A network cable for instance from the FRITZ Box package Example Configuration FRITZ Box Internet Connecting 46 FRITZ Box 6890 ...

Page 47: ...ing to a Fiber Optic Modem 1 Insert one end of the network cable in the WAN port on the FRITZ Box 2 Insert the other end of the network cable into the LAN Ethernet port on the fiber optic modem Connecting 47 FRITZ Box 6890 ...

Page 48: ...TZ Box is connected to the existing internet router Example Configuration Internet FRITZ Box Router Instructions Connecting to the Router with a Network Cable 1 Insert the one end of the network cable to the WAN port on the FRITZ Box 2 Insert the other end of the cable into a network socket on the internet router Connecting 48 FRITZ Box 6890 ...

Page 49: ...r more telephone numbers Instructions Connecting with the Analog Telephone Line 1 Insert the long gray end of the DSL telephone cable into the socket on the FRITZ Box labeled DSL 2 Insert the short black end of the cable into the telephone adapter black Power LAN 4 LAN 3 LAN 2 LAN 1 WAN Fon S0 Fon 2 DSL LTE 3 Then insert the telephone adapter into the appropriate socket of your DSL splitter Connec...

Page 50: ...long gray end of the DSL telephone cable into the socket on the FRITZ Box labeled DSL Power LAN 4 LAN 3 LAN 2 LAN 1 WAN Fon S0 Fon 2 DSL LTE ISDN 2 Insert the short black end of the cable into a jack S0 interface on your ISDN NT Connecting 50 FRITZ Box 6890 ...

Page 51: ...em on the computer Open the user interface of the FRITZ Box in an up to date web browser see page 63 Rules The network cable used to connect the computer and other net work devices to the FRITZ Box must be a maximum of 100 m in length Instructions Connecting the Computer Using a Network Cable 1 Insert the network cable into the network LAN port of the com puter 2 Insert the free end of the cable i...

Page 52: ...n connect a network hub or network switch to the FRITZ Box 1 Insert the network cable included in the package into the uplink port of the network hub or network switch 2 Insert the free end of the cable into a LAN port on the FRITZ Box Connecting 52 FRITZ Box 6890 ...

Page 53: ... WPA TKIP Secure non encrypted Very insecure not recommended The encryption method and mode must be supported by the network devices Set the encryption mode in the FRITZ Box according to the fol lowing table Mode Use WPA2 This mode is preconfigured in the FRITZ Box This mode is suitable if you use only network devices that support WPA2 Most up to date wireless devices support this mode WPA WPA2 Se...

Page 54: ...twork Key Manually 1 Start the wireless LAN software on your wireless device 2 Search for wireless networks in the environment see the docu mentation of your wireless device and select the wireless net work of the FRITZ Box The preconfigured name of the FRITZ Box s wireless network is composed of FRITZ Box 6890 and two random letters for instance FRITZ Box 6890 XY and is printed on the type label ...

Page 55: ...ireless device and select the wireless network of the FRITZ Box The preconfigured name of the FRITZ Box s wireless network is composed of FRITZ Box 6890 and two random letters for instance FRITZ Box 6890 XY The name is printed on the type label on the bottom of the housing 3 Start the connection procedure via WPS see the documentation of your wireless device 4 On the FRITZ Box Press the Connect WP...

Page 56: ...ou can register up to 6 cordless telephones with the FRITZ Box 1 Start the registration of your cordless telephone with a DECT base station 2 On the FRITZ Box Press the Connect WPS button The Connect WPS LED flashes I n fo Conne ct WP S Fon DEC T WLAN Power LTE DSL Connect WPS Press and hold until the LED flashes 3 Enter the PIN of the FRITZ Box on the telephone preset value 0000 4 In the user int...

Page 57: ...eir own power supply Multiple ISDN devices can be connected in the following ways You can use an ISDN distributor available from vendors You can have a technician install a S0 bus which is connected to the FON S0 port Note for the technician The FON S0 port is ter minated Two terminating resistors are included in the FRITZ Box Instructions Connecting an IP Telephone IP telephones are special telep...

Page 58: ...onnect the IP telephone to the FRITZ Box using a LAN cable or wireless LAN 2 In the user interface of your FRITZ Box Configure the telephone see Configuring Telephones page 88 Connecting 58 FRITZ Box 6890 ...

Page 59: ...ccess for applications is enabled in the FRITZ Box in the user interface under Home Network Home Network Overview Network Settings Instructions Connecting a Smartphone 1 Establish a wireless LAN connection to the FRITZ Box on your smartphone 2 Install FRITZ App Fon on your smartphone FRITZ App Fon is available from the Google Play Store and the Apple App Store 3 Start the FRITZ App Fon FRITZ App F...

Page 60: ...Icon Meaning Wireless connection to the FRITZ Box is act ive You can make calls via the FRITZ Box with your smartphone Connecting 60 FRITZ Box 6890 ...

Page 61: ...e a special ring tone to signal the doorbell on a FRITZ Fon Requirements To connect a door intercom system with an a b interface The door intercom system must dial a telephone number using DTMF tone dialing whenever a button is pressed To connect an IP door intercom system The door intercom system must be configured as an SIP client by entering the login data for an SIP registrar Instructions Conn...

Page 62: ...ser Interface Opening the User Interface 63 Using the Wizard for Basic Configuration 67 Logging Out of the User Interface 69 Using the Standard View and Advanced View 71 User Interface 62 FRITZ Box 6890 ...

Page 63: ... a tablet or smartphone In the user interface you configure the FRITZ Box enable or disable func tions and receive information on connections interfaces and on the entire home network You can also configure whether and how you would like to use the AVM services for diagnostics and maintenance of your FRITZ Box User Interface 63 FRITZ Box 6890 ...

Page 64: ... 1 2 3 4 5 6 7 8 No Function Display 1 The FRITZ Box user interface menu 2 System Information Product name or individually assigned name of the FRITZ Box FRITZ OS installed Current power consumption Important notifications for secure reliable operation of your FRITZ Box User Interface 64 FRITZ Box 6890 ...

Page 65: ...Configured convenience features 4 Links to the FRITZ NAS and MyFRITZ areas 5 3 vertical dots menu Log off the user interface Change the password Switch between standard and advanced view Links to the FRITZ NAS and MyFRITZ areas 6 Link to the online help 7 Wizards for configuration of the FRITZ Box 8 Related Links View Switching between standard and advanced view Contents overview of all pages in t...

Page 66: ... computer or mobile device and enter http fritz box in the address bar 2 Enter the preset FRITZ Box password and click Log In The preset password is printed on the type label on the bottom of the housing The FRITZ Box user interface opens User Interface 66 FRITZ Box 6890 ...

Page 67: ...ve been supplied by your telephony provider Instructions Using the Wizard for Basic Configuration To protect your private data settings and account information the wiz ard starts by prompting you to assign a password for access to the user interface You can also choose whether you would like to use the AVM services for diagnostics and maintenance of your FRITZ Box 1 Enter the preset FRITZ Box pass...

Page 68: ...4 Follow the wizard s instructions Once the wizard is complete the basic configuration of the FRITZ Box has been concluded The FRITZ Box is ready for the inter net and for telephony User Interface 68 FRITZ Box 6890 ...

Page 69: ...e recommend that you log out of the user interface before surfing the web Use push services to have yourself notified each time someone logs on or off of your FRITZ Box see Configuring Push Services page 192 Automatic Logout when Idle If you have not logged out of the FRITZ Box user interface and have not been active in the browser for 20 minutes you will be logged off auto matically You must log ...

Page 70: ...nual Logout 1 Click the menu with the three dots 1 in the header of the FRITZ Box user interface 2 Click Log Out 2 in the menu You have been logged out of the FRITZ Box user interface User Interface 70 FRITZ Box 6890 ...

Page 71: ... for advanced users These settings are not required for everyday opera tion of the FRITZ Box Instructions Switching between the Views You should only use the advanced view of the Internet and Home Network menus if you have advanced network expertise Combining various settings in these menus can produce a situation in which the user interface of the FRITZ Box can no longer be opened 1 Click in the ...

Page 72: ...g Up Internet Access via Cable Modem 78 Configuring Internet Access via Fiber Optic Modem 80 Setting Up Internet Access via Another Router 82 Configuring Internet Access via Another Router IP client 83 Extending Wireless LAN Range 85 Configuring Your Telephone Numbers 87 Configuring Telephones 88 Configuring a Door Intercom System 89 Saving Power with the FRITZ Box 90 Configuring 72 FRITZ Box 6890...

Page 73: ...et connection in the FRITZ Box Set up the connected telephones and their telephone numbers in the FRITZ Box Configure your smartphone in the FRITZ Box optional Requirements The FRITZ Box is connected with the internet access You have connected all of the telephones you want to use with the FRITZ Box Configuring 73 FRITZ Box 6890 ...

Page 74: ...m a mobile communications network provider has been inserted in the SIM card slot of the FRITZ Box You have the PIN you received along with the SIM card at hand Instructions Configuring Internet Access 1 Open the FRITZ Box user interface see page 63 2 If the wizard does not start automatically select the Wizards menu 3 Click the Check Internet Connection Wizard and follow the instructions 4 Start ...

Page 75: ...pens automatically Requirements The account information has been supplied by your internet ser vice provider Instructions Configuring Internet Access 1 Open the FRITZ Box user interface see page 63 2 If the wizard does not start automatically select the Wizards menu 3 Click the Configure Internet Connection Wizard and follow the instructions After the internet connection has been configured you ca...

Page 76: ...communications for internet connection The FRITZ Box establishes its own con nection to the internet via the mobile network Use DSL WAN for internet connection The FRITZ Box establishes the internet connection via the DSL WAN connec tion For the option Use DSL WAN for internet connection an additional setting can be specified Setting Behavior of the FRITZ Box Use mobile connection as fallback avai...

Page 77: ... of Internet Connection 1 Open the FRITZ Box user interface see page 63 2 In the Internet Account Information menu select the General page 3 Select the internet connection there 4 Click Apply Configuring 77 FRITZ Box 6890 ...

Page 78: ...x functions as a router The FRITZ Box opens up its own IP network The firewall of the FRITZ Box is enabled Requirements The FRITZ Box is connected to a cable modem which is connected with the cable junction see Connecting to the Internet Access Cable Connection page 44 Instructions Setting Up Internet Access on the Cable Connection 1 Open the FRITZ Box user interface see page 63 2 Select the Inter...

Page 79: ...4 In the Connect via area select the option Connection to a cable modem cable connection 5 For further settings use the online help of the FRITZ Box Configuring 79 FRITZ Box 6890 ...

Page 80: ...x functions as a router The FRITZ Box opens up its own IP network The firewall of the FRITZ Box is enabled Requirements The FRITZ Box is connected to a fiber optic modem which is con nected with the fiber optic connection see Connecting to the Internet Access Fiber Optic Connection page 46 Instructions Configuring Internet Access on the Fiber Optic Connection 1 Open the FRITZ Box user interface se...

Page 81: ...4 From the Connect via area select the Connection to an external modem or router option 5 For further settings use the online help of the FRITZ Box Configuring 81 FRITZ Box 6890 ...

Page 82: ...rements The FRITZ Box is connected with a router that provides the Inter net connection see Connecting to the Internet Access Existing Router page 48 Instructions Setting Up Internet Access via WAN as Router 1 Open the FRITZ Box user interface see page 63 2 Select the Internet Account Information menu and the Internet Connection tab 3 In the Internet Service Provider area select the settings More ...

Page 83: ...m the upstream router The firewall of the FRITZ Box is disabled Requirements The FRITZ Box is connected with a router that provides the inter net connection see Connecting to the Internet Access Existing Router page 48 Instructions Setting Up Internet Access via LAN IP Client 1 Open the FRITZ Box user interface see page 63 2 Select the Internet Account Information menu and the Internet Connection ...

Page 84: ... In the Operating Mode menu select the Share existing inter net connection in the network IP client mode setting 6 For further settings use the online help of the FRITZ Box Configuring 84 FRITZ Box 6890 ...

Page 85: ... position The FRITZ Box is unobstructed meaning that it is not inside a cab inet or behind another object Structural circumstances are accounted for such as thick con crete walls or ceilings Sources of interference in the vicinity of your wireless radio net work for instance microwaves refrigerator or baby monitor have been eliminated The FRITZ Box uses frequency ranges that are used by as few oth...

Page 86: ...n combination with the FRITZ Box the AVM FRITZ WLAN Repeater is especially suitable All models of the series can be integrated into your wireless network and your home network For more information see the web address en avm de products fritzwlan Instructions Using an Existing FRITZ Box as a Wireless Repeater For instructions see the Online Help at Wireless Repeater Configuring 86 FRITZ Box 6890 ...

Page 87: ...automatically Some telephony providers configure your internet telephone numbers automatically This remote configuration starts right after the FRITZ Box is connected to the internet or after the FRITZ Box user interface is opened Instructions Configuring Your Own Telephone Numbers 1 Open the FRITZ Box user interface see page 63 2 Select Wizards Manage Telephone Numbers 3 Click Add Telephone Numbe...

Page 88: ... handled Should the device ring telephone or pick up fax machine answering machine for every call or only respond to calls for certain telephone numbers Internal name of the device to be displayed in the call list of the FRITZ Box Further settings that depend on the kind of device For analog and DECT telephones for instance you can enable the call waiting function Requirements Your own telephone n...

Page 89: ...tings for instance to have the camera image sent from the door intercom system to your FRITZ Fon Requirements Your telephones are configured in the FRITZ Box see previous section Instructions Configuring a Door Intercom System 1 Open the FRITZ Box user interface see page 63 2 Select Telephony Telephony Devices 3 Click Configure New Device With the Edit button you can also change the settings of a ...

Page 90: ...reas and on the average power consumption over the last 24 hours is presented in the FRITZ Box user interface under System Energy Monitor Energy Consumption Using Savings Potential What How Where Set up a wireless LAN schedule see page 165 Wireless LAN Schedule menu Switch off wireless LAN see page 165 Wireless Radio Network menu Wire less Reduce the maximum trans mitter power Wireless Radio Chann...

Page 91: ...network This way they can be switched on and off by timer At the same time they inform the FRITZ Box about consumption energy costs incurred and the CO2 footprint Instructions Configuring a Timer for Electrical Appliances in the Home Network For instructions see the Online Help at Home Network Smart Home Configuring 91 FRITZ Box 6890 ...

Page 92: ...User Interface Menu Overview Menu Overview Settings and Features 93 User Interface Menu Overview 92 FRITZ Box 6890 ...

Page 93: ...ne messages convenience functions parental controls alarm etc and all devices in the home network In addition to the overview next to the FRITZ OS version currently installed you will also find notifications important for secure reliable operation of your FRITZ Box Overview menu The FRITZ Box User Interface For a comprehensive description of the FRITZ Box user interface see User Interface page 62 ...

Page 94: ...Parental Controls 97 Editing Filter Lists 99 Configuring Priorities for Internet User 101 Setting Up Port Sharing 103 Enabling Dynamic DNS 105 Accessing the FRITZ Box Remotely 106 Configuring VPN Remote Access 108 Configuring IPv6 110 User Interface Internet Menu 94 FRITZ Box 6890 ...

Page 95: ...instance by setting up blacklists and whitelists For secure access to the FRITZ Box from the internet you can set up a MyFRITZ account using an email address and password FRITZ Box users interested in technology can read information on the LTE connection and the DSL connection here Internet menu Description of the Submenus The online help of the user interface includes a detailed description of th...

Page 96: ...On the Following Pages The following pages present information on settings options and pro cedures included in this menu User Interface Internet Menu 96 FRITZ Box 6890 ...

Page 97: ...ed Internet access for network applications Specifies which network applications are allowed to communicate over the internet for instance file sharing programs or chat platforms Rules In the FRITZ Box there are four preconfigured access profiles available for use Standard Guest Unrestricted and Blocked You can create as many of your own access profiles as you wish Every network device that regist...

Page 98: ...f the FRITZ Box is configured as an IP client that uses the Internet connection of another router you must use the corresponding features offered by the other router Instructions Configuring Parental Controls for a Network Device 1 Create an access profile with the desired restrictions if the access profile does not exist already For instructions see the Online Help at Internet Fil ters Access Pro...

Page 99: ... is blocked to websites included in the blacklist Use the blacklist if access to most websites is allowed and just a few are to be blocked Whitelist Access is allowed to websites included in the whitelist Use the whitelist if access to most websites is blocked and only a few are allowed to be accessed Requirements The filter lists can be used in the FRITZ Box only if the FRITZ Box provides the int...

Page 100: ...Instructions Editing Filter Lists For instructions see the Online Help at Internet Filters Lists User Interface Internet Menu 100 FRITZ Box 6890 ...

Page 101: ...for applications that require a fast reaction time for example company access terminal applications games These applications will be granted higher priority When an application of this category uses the full capacity of the internet connection the data of other applications will be transferred with lower priority Background applications have the lowest priority This category is for applications th...

Page 102: ...andwidth reserved for the home network is not needed it can be used by the devices in the guest network Instructions Configuring Priorities For instructions see the Online Help at Internet Filters Prioritization User Interface Internet Menu 102 FRITZ Box 6890 ...

Page 103: ...ng connections you grant con trolled access to the computers in your network to other internet users Port Sharing on Protocols Port sharing in the FRITZ Box is possible on the following protocols Protocol Internet Protocol Explanation PING IPv4 The FRITZ Box responds to ping in quiries from the internet addressed to the IPv4 address of the FRITZ Box IPv6 The FRITZ Box responds to ping inquir ies f...

Page 104: ...tworks you can open the FRITZ Box firewall for the protocols TCP and UDP when entering the port range One port can be opened for each computer in the network ESP GRE IPv4 Within IPv4 networks you can open the firewall for the two protocols ESP and GRE which do not use ports Instructions Configuring Port Sharing For instructions see the Online Help at Internet Permit Access Port Sharing User Interf...

Page 105: ... the new IP address to the dynamic DNS provider in the form of an update request Then the domain name is assigned to the current IP address by the dynamic DNS provider Dynamic DNS and MyFRITZ MyFRITZ can be used as an alternative to dynamic DNS The two ser vices can also be used in parallel For more information on MyFRITZ see Possible Uses page 215 Requirements You are registered with a dynamic DN...

Page 106: ...tocol for bug proof communication between the web server and the browser in the World Wide Web Enable this protocol to allow access to the FRITZ Box from the internet FTP File Transfer Pro tocol FTP is a network protocol for transmitting files in IP networks Enable this protocol to allow access by FTP to the FRITZ Box storage media from the internet FTPS FTP over SSL FTPS is a method for encryptin...

Page 107: ...o access the sto rage of the FRITZ Box externally from the internet requires a FRITZ Box user account with the rights to access from the internet and to access the contents on the storage media The protocols for the desired access must be enabled in the FRITZ Box Instructions Enabling HTTPS FTP and FTPS in the FRITZ Box For instructions see the Online Help at Internet Permit Access FRITZ Box Servi...

Page 108: ...t is known as a tunnel This excludes the pos sibility of unauthorized access to the data In this way you can allow field representatives to connect with the corporate network over VPN for instance via their own laptops This section addresses system administrators That is why the settings for this function are enabled only in the advanced view of the FRITZ Box user interface Example Configuration V...

Page 109: ...on with the FRITZ Box If you would like to find out even more visit this page at en avm de service vpn Also on the VPN Service Portal is the FRITZ VPN software for free downloading The FRITZ VPN software is a VPN client Install the pro gram on the computers and laptops from which you would like to reach the FRITZ Box over a VPN connection Instructions Configuring VPN in the FRITZ Box For instructi...

Page 110: ...ernet Services that Support IPv6 IPv6 capable ser vices in the home network FRITZ NAS access via SMB or FTP FTPS Access to the user interface with http or https over IPv6 The DNS resolver of the FRITZ Box sup ports queries for IPv6 addresses AAAA records and can query the upstream DNS resolver of the internet service provider over IPv6 The globally valid prefix is distributed via router advertisem...

Page 111: ...emote access via HTTPS Dynamic DNS via dyndns org or namemaster de Requirements IPv6 must be installed and enabled on the computers in your home network standard in Windows since Windows Vista and Windows 7 in Mac OS X since macOS 10 The advanced view must be enabled in the FRITZ Box user inter face see Using the Standard View and Advanced View page 71 Instructions Configuring IPv6 in the FRITZ Bo...

Page 112: ...nfiguring and Using the Answering Machine 116 Configuring and Using the Fax Function 118 Configuring Call Diversion 119 Configuring Call Blocks 120 Configuring Do Not Disturb 122 Setting Up an Alarm 123 Configuring a Dialing Rule 124 Configuring Call by Call Numbers 125 User Interface Telephony Menu 112 FRITZ Box 6890 ...

Page 113: ...missed Telephony menu Description of the Submenus The online help of the user interface includes a detailed description of the submenus On the Following Pages The following pages present information on settings options and pro cedures included in this menu User Interface Telephony Menu 113 FRITZ Box 6890 ...

Page 114: ...le FRITZ Fon telephones Quick dial numbers Click to Dial Cordless telephone with CAT iq 2 0 support Telephone book available in the telephone menu Quick dial numbers Click to Dial Others Quick dial numbers Click to Dial Kinds of Telephone Books You can set up different kinds of telephone books in the FRITZ Box Telephone Book Description Local telephone book The entire telephone book is saved in th...

Page 115: ...ick dial numbers can be configured only in the first local telephone book Instructions Setting Up a New Telephone Book in FRITZ Box For instructions see the Online Help at Telephony Telephone Book New telephone book Instructions Creating an Online Telephone Book For instructions see the Online Help at Telephony Telephone Book New telephone book Instructions Creating a New Telephone Book Entry For ...

Page 116: ...each answering machine you configure a telephone number is required Example You have two telephones with different telephone numbers for instance one for personal calls and one for business calls Then you can configure an answering machine for each telephone Assign your personal telephone number to the first answering machine and your office number to the second one Instructions Configuring the An...

Page 117: ...ge 232 Picking Up a Call from the Answering Machine on the Telephone Calls that have already been accepted by the answering machine can be picked op on your telephone For instructions see Instructions Picking Up a Call from the Answering Machine or Telephone page 234 User Interface Telephony Menu 117 FRITZ Box 6890 ...

Page 118: ...mitted per fax If you append a graphics file the second page is reserved for the graphics If you would like to check that fax transmission was complete after the fact enable the Forward by email setting during configuration of the fax function Then the FRITZ Box will automatically forward to your email address all faxes received and successfully sent Requirements The fax function of the FRITZ Box ...

Page 119: ...r multiple telephone numbers all calls for a certain telephone number or a certain telephone Destination Numbers You can divert calls to Another telephone number a different telephone line or mobile telephone number One of the FRITZ Box s internal answering machines Example While you are on the go calls are to be forwarded from the office to your mobile telephone Instructions Configuring Call Dive...

Page 120: ...ne numbers that begin with 0180 Incoming calls The FRITZ Box will not accept calls from the blocked telephone number However the call block only works if the caller allows transmis sion of her or his telephone number Calls without a tele phone number anonymous calls The FRITZ Box will not accept any calls from callers who suppress their telephone number Example 1 You would like to prevent dialing ...

Page 121: ...telephone number For this you can set up a call block for incoming calls from this tele phone number Instructions Configuring a Call Block For instructions see the Online Help at Telephony Call Handling Call Blocks User Interface Telephony Menu 121 FRITZ Box 6890 ...

Page 122: ...call list Do Not Disturb cannot be configured for IP telephones connected via LAN port wireless LAN Example You do not want your telephone to ring between 11 pm and 6 am Instructions Configuring Do Not Disturb For instructions see the Online Help at Telephony Telephony Devices Edit Do Not Disturb User Interface Telephony Menu 122 FRITZ Box 6890 ...

Page 123: ...ur telephone ring at the specified time Example You would like to be woken up by your telephone at 6 30 am every morning Instructions Configuring an Alarm For instructions see the Online Help at Telephony Alarm User Interface Telephony Menu 123 FRITZ Box 6890 ...

Page 124: ...tgoing calls in a certain number range for instance to mobile networks or abroad Example You have a telephone number with which you can save on international calls Then configure a dialing rule for international calls Instructions Configuring Dialing Rules For instructions see the Online Help at Telephony Call Handling Dialing Rules User Interface Telephony Menu 124 FRITZ Box 6890 ...

Page 125: ...onduct the call at a discount via the provider with that prefix rather than via your telephone provider Example You would like to use an economic call by call prefix for international calls Requirements Your telephone provider must allow the use of call by call pre fixes Instructions Configuring Call by Call Numbers For instructions see the Online Help at Telephony Call Handling Provider Prefixes ...

Page 126: ...ting IPv4 Addresses 137 Changing IPv6 Settings 140 Configuring a Static IP Route 142 Obtaining an IP Address Automatically 144 Configuring LAN Guest Access 147 Configuring Wake on LAN 149 Configuring USB Devices 150 Configuring and Using the Media Server 158 Assigning a FRITZ Box Name 160 Controlling Smart Home Devices 161 User Interface Home Network Menu 126 FRITZ Box 6890 ...

Page 127: ...FRITZ Box If you have set up Mesh WiFi you can view your Mesh WiFi here In the Home Network menu you can make all of the relevant settings for your home network Home Network menu Description of the Submenus The online help of the user interface includes a detailed description of the submenus On the Following Pages The following pages present information on settings options and pro cedures included...

Page 128: ...ets Telephones all of the telephones connected with the FRITZ Box USB devices all connected USB devices for example USB storage media USB printers USB mobile communications dongles Smart Home devices Smart Home devices connected with the FRITZ Box for example smart plugs or radiator controls In the Connections Properties and Update columns you can click links to the connection settings or the devi...

Page 129: ...oducts the Update column displays whether the installed FRITZ OS is the latest or whether an update is available If there is an update you can install it directly from the table Central Location for the Update Status of the FRITZ Devices For FRITZ products the Update column displays whether the installed FRITZ OS is the latest or whether an update is available If there is an update you can install...

Page 130: ...work device Network devices are devices that are connected with the FRITZ Box in one of the following ways with a network cable to a LAN port on the FRITZ Box via wireless LAN via the internet with a VPN connection see page 108 Network All network devices on the FRITZ Box com prise a network Internet protocol IP Communication within the network takes place using the internet protocol IP for short ...

Page 131: ...yed A connection can be established with a network cable via wireless LAN or over VPN A network device that is sometimes connected with a network cable and some times via wireless LAN has two entries in the table one for each connection Inactive connections Even connections that are currently not ac tive are displayed Windows users If there are Windows computers in the home net work on which AVM p...

Page 132: ...ble you can con figure various properties for instance port sharing The type of con nection is not listed in the table until the device is physically connected with the FRITZ Box Example The Add Device function is useful for vendors When a customer orders a new FRITZ Box she or he can have the vendor set up the net work in the FRITZ Box With the Add Device function this can be done without actuall...

Page 133: ...ere never assigned This function is useful in the following situations in environments with walk in customers for example hotels cafés betting offices in households with children who often invite their friends to use the wireless LAN User Interface Home Network Menu 133 FRITZ Box 6890 ...

Page 134: ...Box VPN connection The home network of the FRITZ Box is connected with another FRITZ Box network via a LAN LAN linkup The FRITZ Box is integrated in an existing FRITZ Box network and both boxes are operating in router mode cascaded In both cases the boxes involved cannot have identical IPv4 networks The IPv4 address must be changed in at least one FRITZ Box Requirements The IPv4 settings can be ch...

Page 135: ...168 178 1 IPv4 address of the FRITZ Box 192 168 178 255 Broadcast address This address is used to send messages within the network The messages are received by all network devices IPv4 Address in Case of Emergency The FRITZ Box also has a fixed IPv4 address that cannot be changed The FRITZ Box always can be reached at this IPv4 address IPv4 Address Purpose 169 254 1 1 The FRITZ Box can always be r...

Page 136: ...ox The IPv4 address range available for the net work devices is determined by this network If either of these two val ues is changed a different network results Instructions Changing the IPv4 Settings For instructions see the Online Help at Home Network Home Net work Overview Network Settings IPv4 Addresses button User Interface Home Network Menu 136 FRITZ Box 6890 ...

Page 137: ...nsures that all of the network devices connected with the FRITZ Box are lo cated in the same IP network The DHCP server of the FRITZ Box is enabled upon delivery One part of the IPv4 address range of the FRITZ Box is reserved for the DHCP server The DHCP server assigns IP addresses from this range to the network devices IPv4 Addresses Reserved for the DHCP Server upon Delivery 192 168 178 20 192 1...

Page 138: ...the DHCP server the Obtain an IP address automatically must be enabled in the IPv4 settings of the net work devices see Obtaining an IP Address Automatically page 144 When a network device registers with the FRITZ Box it receives an IPv4 address from the DHCP server Every time the network device is restarted the DHCP server assigns it an IP address again Always Assigning the Same IPv4 Address You ...

Page 139: ...o disable the DHCP server of the FRITZ Box You use a different DHCP server in your home network You would like to assign addresses to all of the network devices in the home network manually User Interface Home Network Menu 139 FRITZ Box 6890 ...

Page 140: ...re preset upon delivery Topic Setting Unique Local Addresses ULA As long as there is no IPv6 internet connection the FRITZ Box assigns unique local addresses to the net work devices so that they can com municate with each other Additional IPv6 routers in the home network This FRITZ Box provides the default IPv6 connection Other IPv6 routers are disregarded DNSv6 server in the home net work Also an...

Page 141: ...on on this subject see the online help of the FRITZ Box Instructions Changing the IPv6 Settings For instructions see the Online Help at Home Network Network Network Settings IPv6 Addresses button User Interface Home Network Menu 141 FRITZ Box 6890 ...

Page 142: ...ress Translation How Static IP Routes Work IP packets whose IP destination addresses are unknown are forward ed to the internet by default In the application described above because the FRITZ Box does not know the destination addresses that belong to the subnet it forwards the packet to the internet To prevent this from happening the FRITZ Box must know the network address of the subnet and the IP...

Page 143: ...he Online Help at Home Network Network Network Settings IPv4 Routes button Instructions Configuring a Static IPv6 Route For instructions see the Online Help at Home Network Network Network Settings IPv6 Routes button User Interface Home Network Menu 143 FRITZ Box 6890 ...

Page 144: ...ress Automatically in Windows 1 In Windows 10 and 7 click Start In Windows 8 press the Windows key and the Q key at the same time 2 Enter ncpa cpl in the search field and press Enter 3 Click the network connection between the computer and the FRITZ Box with the right mouse button and select Properties 4 Under This connection uses the following items select Internet Protocol Version 4 TCP IPv4 5 Cl...

Page 145: ... device receives an IP address from the FRITZ Box Obtaining an IP Address Automatically in Mac OS X 1 Select the System Preferences in the Apple menu 2 In the System Preferences window click Network 3 In the Network window select the Ethernet entry from the Show list 4 Switch to the TCP IP settings page and select the Using DHCP option from the Configure IPv4 drop down menu 5 Click OK The network ...

Page 146: ...an IP Address Automatically in Linux For comprehensive information and tips on network settings in Linux see for example www tldp org HOWTO NET3 4 HOWTO 5 html User Interface Home Network Menu 146 FRITZ Box 6890 ...

Page 147: ...lessly via wireless LAN Criteria The access profile Guest is set for the LAN guest access This access profile can be edited in the Internet Filters Access Profiles menu These activities are permitted and prohibited on the guest access Your Guests Can Your Guests Cannot Surf the web according to the fil ters you specified Access the contents of the home network Send and receive email Configure sett...

Page 148: ... the internet connection itself that is it is not configured as an IP client You have a network cable at hand Instructions Configuring LAN Guest Access For instructions see the Online Help at Home Network Network Network Settings User Interface Home Network Menu 148 FRITZ Box 6890 ...

Page 149: ...Wake on LAN both for IPv4 and for IPv6 connections Requirements The network adapter of the computer supports Wake on LAN The computer is connected with the FRITZ Box via a FRITZ Powerline device or by network cable For access from the internet the computer must be in standby operation Instructions Configuring Wake on LAN For instructions see the Online Help at Home Network Network Network Connecti...

Page 150: ...an use these USB devices jointly and simultaneously Suitable USB Devices The following USB devices can be connected to the FRITZ Box USB storage media compatible with EXT2 3 4 FAT FAT32 or NTFS flash drives external hard drives card readers USB printers USB all in one printers USB scanners USB hubs User Interface Home Network Menu 150 FRITZ Box 6890 ...

Page 151: ...exceed a value of 500 mA Otherwise errors on the USB devices and even damage to the FRITZ Box may occur UMTS modems can have very high power consumption For this reason do not operate a UMTS modem directly on the FRITZ Box but on an active hub with its own power supply Do not conduct any updates for USB devices that are connected with the computer via the FRITZ Box USB remote connection User Inter...

Page 152: ...s Connecting and Configuring USB Storage Media Click Remove Safely before removing a USB storage medium from the FRITZ Box This ensures that all data transmission has been com pleted 1 Connect the USB storage device to the USB port on the FRITZ Box The USB storage medium will be re indexed and you can access the stored contents Configuring Access Rights for USB Storage Media Under System FRITZ Box...

Page 153: ...click the Standard TCP IP Port entry 5 Click Next and then enter fritz box in the Printer Name or IP Address field 6 Enter any name you wish in the Port name field and click Next 7 Select the Custom option and click Settings 8 Enable the Raw option and enter 9100 in the Port number field 9 Click OK click Next and confirm with Finish and Close 10 In the Printer name Properties window switch to the ...

Page 154: ...indow select The printer that I want isn t listed and then Next 5 Enable the option Add a printer using TCP IP address or hostname and click Next 6 Enter fritz box in the Hostname or IP address field Enter fritz box in the Hostname or IP address field If the FRITZ Box is configured as a wireless repeater or an IP client enter here the IP address at which the FRITZ Box can be reached in the network...

Page 155: ...Enable the option Add a printer using TCP IP address or hostname and click Next 6 Enter fritz box in the Hostname or IP address field Enter fritz box in the Hostname or IP address field If the FRITZ Box is configured as a wireless repeater or an IP client enter here the IP address at which the FRITZ Box can be reached in the network 7 Click Next 8 Select the printer manufacturer and model and clic...

Page 156: ... fritz box in the Address field If the FRITZ Box is configured as a wireless repeater or an IP cli ent enter here the IP address at which it can be reached in the network 7 In the Use list select the printer that is connected to the USB port of your FRITZ Box If the printer is not displayed you must first install the printer drivers for this device Consult the documentation of your print er for in...

Page 157: ...he FRITZ Box the Home Network USB Devices USB Settings menu in the user interface offers the following settings for the USB port Power Mode USB 3 0 Green Mode USB 2 0 Full power up to 3 times faster than USB 2 0 Reduced power Increased power consumption Reduced power consumption Preset Operating USB devices at a USB port in Power Mode may result in slower data transmission in the 2 4 GHz wireless ...

Page 158: ...RITZ Box detects media files automatically and makes them available in a clear playlist You can decide yourself which media sources on the media server should be made available to the users in the home network and from the internet Writing large amounts of data to a storage medium connected to the FRITZ Box can take a while You can accelerate the process by copying the data to the storage medium o...

Page 159: ...support the UPnP AV standard Instructions Configuring and Using the Media Server For instructions see the Online Help at Home Network Media Serv er Settings Home Network Media Server Web Radio and Home Network Media Server Podcast User Interface Home Network Menu 159 FRITZ Box 6890 ...

Page 160: ...ssigning a Name The name is adopted in the following areas of your home network Name of the wireless radio network SSID Name of the guest radio network SSID Name of the working group released for home network sharing name of the media server name of the DECT base station Push service sender name Name of your FRITZ Box in the device overview in MyFRITZ Instructions Assigning a FRITZ Box Name For in...

Page 161: ...rols With outlet switches you can control the power supply to connected devices by schedule and record the devices energy consumption With radiator controls you can control the room temperature automatically and save energy costs The Smart Home devices can be configured and controlled on the computer table or smartphone and even via the internet from on the go Example Configuration FRITZ Box Inter...

Page 162: ...ting Up a Group For instructions see the Online Help at Home Network Smart Home Instructions Configuring Automatic Switching For instructions see the Online Help at Home Network Smart Home Edit Smart Home Device Automatic Switching User Interface Home Network Menu 162 FRITZ Box 6890 ...

Page 163: ...eless Menu Wireless Menu Settings and Features 164 Switching the Wireless Radio Network On and Off 165 Selecting the Radio Channel 166 Configuring Wireless Guest Access 168 User Interface Wireless Menu 163 FRITZ Box 6890 ...

Page 164: ...ss radio networks and change the operating mode of the FRITZ Box so that it can be used as a wire less repeater if needed Wireless menu Description of the Submenus The online help of the user interface includes a detailed description of the submenus On the Following Pages The following pages present information on settings options and pro cedures included in this menu User Interface Wireless Menu ...

Page 165: ...e AVM devices adopt the settings for the wire less switching schedule from the FRITZ Box You can also configure a separate wireless LAN switching schedule for the connected AVM devices Instructions Switching the Wireless Network On and Off Manually You can switch the wireless network on and off in the following ways by keypad code using a connected telephone see Instructions Switching Wireless LAN...

Page 166: ...ss busy therefore less interference Dis advantages Subject to heavy use therefore often lots of interference Lower range only sup ported by newer clients Recom mendation Use for applications that require a low to normal throughput rate for instance reading and writ ing email Use for applications that rely on a steady high throughput rate for instance streaming Wireless Auto Channel With the Set ra...

Page 167: ...n automatically switch the frequency band used by dual band wireless devices For this the registered wireless devices are controlled so that they log in to the less busy frequency band and thus take better advantage of the wire less spectrum available on both frequency bands Instructions Adjusting the Radio Channel Settings Manually For instructions see the Online Help at Wireless Radio Channel Us...

Page 168: ...ess guest network available to your guests Then your guests can log in with the wireless guest network on their own smartphones tablets laptops or other network devices without being able to access the FRITZ Box home network Example Configuration FRITZ Box Internet Requirements The FRITZ Box is not configured as an IP client User Interface Wireless Menu 168 FRITZ Box 6890 ...

Page 169: ...Instructions Configuring Wireless Guest Access For instructions see the Online Help at Wireless Guest Access User Interface Wireless Menu 169 FRITZ Box 6890 ...

Page 170: ...User Interface DECT Menu DECT Menu Settings and Features 171 Enabling DECT Eco 172 Allowing Non encrypted Connections 173 Switching DECT On and Off 174 User Interface DECT Menu 170 FRITZ Box 6890 ...

Page 171: ...ntegrated in the FRITZ Box DECT menu Description of the Submenus The online help of the user interface includes a detailed description of the submenus On the Following Pages The following pages present information on settings options and pro cedures included in this menu User Interface DECT Menu 171 FRITZ Box 6890 ...

Page 172: ...radio network of the FRITZ Box and the telephones is switched off As soon as a call arrives or you press a key on a cordless telephone the DECT radio network is switched back on Requirements In the user interface the DECT Eco supported option must be displayed for each telephone under DECT DECT Monitor The following devices may not be registered with the FRITZ Box FRITZ DECT devices with an outlet...

Page 173: ...egistering FRITZ DECT Repeater or FRITZ Box in DECT repeater mode DECT Eco HD telephony Own ring tones for FRITZ Fon Playback of web radio or podcast with FRITZ Fon Display of background image or photos of callers on FRITZ Fon Rendering audio files from the FRITZ Box media server with FRITZ Fon Requirements DECT settings can be changed only if the following prerequisite is met At least one DECT co...

Page 174: ... interface Then the registered DECT devices will lose their connections to the FRITZ Box but remain registered with it When you switch DECT back on the connections will be restored Instructions Switching DECT On and Off 1 Open the FRITZ Box user interface see page 63 2 Select the DECT Base Station menu 3 Enable or disable the DECT base station enabled checkbox 4 Click Apply User Interface DECT Men...

Page 175: ...User Interface Diagnostics Menu Diagnostics Menu Settings and Features 176 Starting the Function Diagnostics 177 Using Security Diagnostics 179 User Interface Diagnostics Menu 175 FRITZ Box 6890 ...

Page 176: ... are opened which users are logged in and which wireless devices are connected In the case of an error the results of the function and security diagnostics can be saved and sent to the AVM Support team Diagnostics menu Description of the Submenus The online help of the user interface includes a detailed description of the submenus On the Following Pages The following pages present information on s...

Page 177: ...tics The following areas are checked Area Checkpoint Status FRITZ Box 6890 LTE Name of the FRITZ Box FRITZ Box version FRITZ OS up to date Login Configured kind of login to the FRITZ Box user interface LAN Allocation of LAN ports Power settings on LAN ports Wireless LAN Wireless LAN frequency band enabled disabled with wireless LAN Number of wireless LAN devices connec ted Security settings DECT D...

Page 178: ... Telephone numbers Count and number of own telephone numbers MyFRITZ Status of the MyFRITZ activation MyFRITZ account email address Home network Number of network devices connected with the FRITZ Box at present or at an earlier point in time Number of network devices online Smart Home Number of Smart Home devices Wireless environ ment Wireless LAN frequency band with number of wireless radio netwo...

Page 179: ...e Security Diagnostics Test Points The following areas are checked Area Checkpoint Status FRITZ OS FRITZ Box version FRITZ OS up to date Login Configured kind of login to the FRITZ Box user interface Internet connection Opened ports on the FRITZ Box Protocols used on these ports Port sharing for home network devices to the internet Filters for internet access MyFRITZ Status of the MyFRITZ activati...

Page 180: ...ion of the FRITZ Box Call handling like call diversion settings premium numbers settings for internation al calls and security relevant connection settings IP telephone settings connected with the FRITZ Box directly or via FRITZ App Fon FRITZ Box Users All FRITZ Box users and their rights to access FRITZ Box contents for the FRITZ Box home network and for access from the internet Time at which the...

Page 181: ... user has access to which storage media which rights write and read are included whether access is permitted only via the home network or also from the internet Instructions Using Security Diagnostics For instructions see the Online Help at Diagnostics Security User Interface Diagnostics Menu 181 FRITZ Box 6890 ...

Page 182: ...RITZ Box Password 185 Creating FRITZ Box Users 188 Configuring Push Services 192 Selecting Signaling of the Info LED 194 Locking Buttons 195 Updating FRITZ OS 196 Saving Settings 201 Loading Settings 202 Restarting the FRITZ Box 203 User Interface System Menu 182 FRITZ Box 6890 ...

Page 183: ...n services inform you about the activities of the FRITZ Box and assist you in sav ing your passwords and FRITZ Box settings In addition to allocating rights in the user administration the System menu entries also allow the settings of the FRITZ Box to be saved and restored In the Update menu you can also specify how the operating FRITZ OS system is kept up to date System menu User Interface System...

Page 184: ...help of the user interface includes a detailed description of the submenus On the Following Pages The following pages present information on settings options and pro cedures included in this menu User Interface System Menu 184 FRITZ Box 6890 ...

Page 185: ... of your FRITZ Box is protected from the outset The preset network key is found here on the bottom of the housing of the FRITZ Box on the enclosed FRITZ Notice If needed you can replace the preconfigured password with a FRITZ Box password of your own With the FRITZ Box password it is not possible to access the FRITZ Box from the internet For internet access to the FRITZ Box you also need an accoun...

Page 186: ...Box user receives her or his own password for opening the user interface Scope of access With the FRITZ Box pass word access to all con tents and settings in the FRITZ Box is permitted For each FRITZ Box user in the user account you define which contents and settings of the FRITZ Box the given user is allowed to access Kind of access Login to the user interface is permitted from devices located in...

Page 187: ...re the Forgot password push service When you have forgotten a password the FRITZ Box sends an access link to the email address you specified Using this link you can set a new password If you lose your FRITZ Box password and did not configure the Forgot password push service you will have to restore the factory settings to the FRITZ Box and you will have to reconfigure all of your personal set ting...

Page 188: ...RITZ Box Do not create any user accounts for temporary users like weekend guests for example whom you would like to grant internet access over your FRITZ Box temporarily Use the guest access of the FRITZ Box instead see Configuring Wireless Guest Access page 168 Password Protection To protect the FRITZ Box with a password you can either use a FRITZ Box password or set up FRITZ Box accounts These p...

Page 189: ...er account you define which contents and settings of the FRITZ Box the given user is allowed to access Kind of access Login to the user inter face is permitted from devices located in the home network of the FRITZ Box A FRITZ Box user can also log in to the FRITZ Box user inter face with the appropri ate user rights from the internet User Interface System Menu 189 FRITZ Box 6890 ...

Page 190: ...ins with a letter from a to z in upper or lower case and has a maximum of 32 char acters Characters Allowed for User Names Illegal Characters for User Names Letters from a to z in lower case and upper case Letter ß Umlauts ä ö ü in upper and lower case Numerals 0 to 9 Spaces Special characters _ Special characters User Interface System Menu 190 FRITZ Box 6890 ...

Page 191: ...ä ö ü in upper and lower case Numerals 0 to 9 Spaces Special characters _ Special characters Keep your passwords in a safe place Configure the Forgot password push service When you have forgotten a password the FRITZ Box sends an access link to the email address you specified Using this link you can set a new password Instructions Configuring FRITZ Box Users For instructions see the Online Help at...

Page 192: ...about the following activities by the FRITZ Box Push Service Function FRITZ Box info Sends you regular email messages with data on FRITZ Box usage and connections Answering machine Forwards messages recorded on the FRITZ Box answering machines to the specified email address Calls Sends you email when calls arrive either only for missed calls or for all calls Smart Home Sends you the status of the ...

Page 193: ...if you have forgotten your password Current IP address Sends the IP address assigned by the internet service provider every time the internet con nection is established Change notice Sends you an email every time changes are made to a FRITZ Box setting or when poten tially security relevant events occur Instructions Enabling Push Service For instructions see the Online Help at Overview Wizards Ins...

Page 194: ...flashes when there are new messages on the FRITZ Box answering machine The LED stops flashing as soon as all new messages have been heard Example 2 You would like to be notified when the data or time included in your internet package stipulated in the Internet Online Monitor Online Meter has been exhausted The Info LED will then flash when the configured volume has been exceeded Instructions Selec...

Page 195: ...events the settings for your FRITZ Box or your home network from being changed unintentionally or without authorization Instructions Locking the Buttons of the FRITZ Box For instructions see the Online Help at System Buttons and LEDs Keylock User Interface System Menu 195 FRITZ Box 6890 ...

Page 196: ...cts in your FRITZ Box home network see page 196 This keeps your FRITZ products up to date and ensures optimum synchronization of all devices in your home network Regular updates also protect from hacker attacks Instructions Updating FRITZ OS via Wizard Interrupting the FRITZ OS update could damage your FRITZ Box Do not clear the connection between FRITZ Box and the computer during a FRITZ OS updat...

Page 197: ...func tions contained in the FRITZ OS update 5 To install an update click the Start Update button The FRITZ OS update starts and the Info LED starts flashing When the Info LED stops flashing the FRITZ OS update is finished Instructions Updating FRITZ OS Manually In some cases it is not possible to perform an automatic update Then you have the option of performing an update manually Interrupting the...

Page 198: ...ettings button to save the current settings of your FRITZ Box on your computer and save the export file on your computer Using this file you can restore the settings of your FRITZ Box as needed 8 Click the Browse button and choose the file with the new FRITZ OS you already downloaded and saved on your computer 9 Click Start Update The FRITZ OS update begins and the Info LED starts flashing The FRI...

Page 199: ...e FRITZ Box indicates that a new version of FRITZ OS is available on the Overview page You start the update yourself see page 196 Notify me about new ver sions of FRITZ OS and install necessary updates automatically recom mended The FRITZ Box indicates that a new version of FRITZ OS is available on the Overview page You start the update yourself see page 196 Updates which AVM regards as neces sary...

Page 200: ...tomatically The FRITZ Box selects a suitable time for the update generally at night During the installation all internet and telephony connections will be inter rupted briefly Instructions Configuring Automatic Update For instructions see the Online Help at System Update Automatic Update Disabling Automatic Update For instructions see the Online Help at Internet Account Informa tion AVM Services U...

Page 201: ...n load the saved settings into a FRITZ Box of another model Saving FRITZ NAS Data If you have saved data on the internal storage of your FRITZ Box you should back them up as well For instructions see Saving FRITZ NAS Storage page 213 Instructions Saving Settings Automatically For instructions see the Online Help at System Push Service Push Services Instructions Saving Settings Manually For instruc...

Page 202: ...ttings into a FRITZ Box of the same model You can load the saved settings into another FRITZ Box of a differ ent model When restoring your FRITZ Box settings you can chose whether to restore all settings or only certain selected ones Instructions Loading Settings For instructions see the Online Help at System Backup Restore User Interface System Menu 202 FRITZ Box 6890 ...

Page 203: ...nts in the System Event Log menu are deleted Settings and adjustments you made in the FRITZ Box remain intact To delete all of the settings you made in the FRITZ Box see Restoring Factory Settings page 259 Instructions Restarting the FRITZ Box on the Device 1 Remove the power adapter of the FRITZ Box from the electrical outlet 2 Wait 5 seconds 3 Plug the power adapter back in to the outlet Restart...

Page 204: ...User Interface Wizards Menu Using Wizards 205 User Interface Wizards Menu 204 FRITZ Box 6890 ...

Page 205: ... functions All settings options are commented on in detail Follow the wizard s instructions in each window and configure your settings Wizards menu When you cancel a wizard any entries you made during the course of using the wizard are discarded User Interface Wizards Menu 205 FRITZ Box 6890 ...

Page 206: ...ing and checking your internet con nection Check the Status of the FRITZ Box Diagnostics of the functional status of your FRITZ Box its internet connection and the home network connection to the FRITZ Box Security Diagnostics of FRITZ Box settings that regulate access to the FRITZ Box from the internet or in the home network Indications of potentially insecure set tings Save and Restore Settings S...

Page 207: ...us and usage data Instructions Starting Wizards 1 Open a web browser 2 Enter http fritz box in the address field 3 Click the Wizards menu 4 Start the wizard of your choice with a mouse click 5 Follow the instructions the wizard displays on the screen User Interface Wizards Menu 207 FRITZ Box 6890 ...

Page 208: ...FRITZ NAS FRITZ NAS Features 209 Expanding FRITZ NAS Storage 211 Displaying FRITZ NAS Storage in a File Manager 212 Saving FRITZ NAS Storage 213 FRITZ NAS 208 FRITZ Box 6890 ...

Page 209: ...ITZ Box memory The FRITZ Box storage is composed of Internal memory Configured online storage Connected USB storage media Areas of the FRITZ NAS User Interface No Area Function 1 Toolbar Uploading and downloading files Editing folders and folder contents Shared folders and files that are released for sharing from the internet View list and tile view Refresh 2 Search mask Search for file names 3 Pa...

Page 210: ...he address bar 3 If password protection is configured Log in to your FRITZ Box FRITZ NAS opens and displays the storage media enabled in the FRITZ Box Instructions Starting FRITZ NAS in the Internet 1 Open a web browser 2 Enter myfritz net in the address bar of the browser 3 Log in with email address and MyFRITZ password 4 Click FRITZ NAS the user interface FRITZ NAS opens and displays the storage...

Page 211: ...edia of the FRITZ Box can be protected by defining a password in the user interface For user oriented rights management you can configure different FRITZ Box users You can set a password for each FRITZ Box user and specify which FRITZ NAS contents she or he is allowed to access Instructions Configuring Online Storage For instructions see the Online Help at Home Network Storage NAS Instructions Con...

Page 212: ...er 1 Open Windows Explorer 2 Enter fritz nas in the address bar The NAS storage of your FRITZ Box is displayed in Windows Explorer You can list rename copy and delete files Instructions Displaying FRITZ NAS Storage in OS X Finder 1 Click the Finder icon with the right mouse button to open the context menu of the Finder 2 Select the Connect to Server option 3 Enter the server address smb fritz nas ...

Page 213: ...y 1 Open FRITZ NAS 2 Select the data you would like to save 3 Click in the FRITZ NAS toolbar the icon for downloading select a storage location for the data and save with OK The selected data are copied to a ZIP file in the download order you specified This concludes the saving of your data from the internal memory of the FRITZ Box FRITZ NAS 213 FRITZ Box 6890 ...

Page 214: ...RITZ Box Remote Access 215 Creating a New MyFRITZ Account 217 Using an Existing MyFRITZ Account 218 Configuring MyFRITZ App with Android 219 Configuring MyFRITZ App with iOS 221 Using MyFRITZ 222 MyFRITZ 214 FRITZ Box 6890 ...

Page 215: ... you re on the go Kind of Access MyFRITZ Access Via mobile device MyFRITZ App MyFRITZ App 2 Via web browser The myfritz net website Possible Uses What information and data you can access via MyFRITZ depends on the rights enabled in the account of your FRITZ Box user If needed adjust the rights in the FRITZ Box user account Can Be Used with MyFRITZ Authorization Call list View the call list of your...

Page 216: ...ITZ App available for Android and iOS free of charge or the MyFRITZ App 2 available for Android free of charge is installed on your smartphone or tablet Not required for use of the myfritz net website An account as FRITZ Box user has been set up for you in your FRITZ Box Not required for use of the MyFRITZ App 2 A MyFRITZ account was created and your FRITZ Box is registered with this account Not r...

Page 217: ...ernet You can access your email on the device used Rules for Passwords Comply with the following rules when assigning a password for your MyFRITZ account Your MyFRITZ password must be different from the password of your FRITZ Box user account Use a password rated as secure Select a password with at least twelve characters which includes capitals and lower case letters as well as numerals and speci...

Page 218: ...ice with your existing MyFRITZ account and delete the old device there If you created a bookmark for access via MyFRITZ in your web browser this bookmark will then route you to the user interface of the new FRITZ Box Registering Multiple FRITZ Boxes If needed you can also register multiple FRITZ Boxes with your MyFRITZ account Each FRITZ Box is then registered with the MyFRITZ account via its own ...

Page 219: ...oid mobile device is connected with your FRITZ Box via wireless LAN Only when using the MyFRITZ App not required for use with the MyFRITZ App 2 A MyFRITZ account was set up Your FRITZ Box is registered with this MyFRITZ account An account as FRITZ Box user has been set up for you in your FRITZ Box Instructions Configuring the MyFRITZ App 1 Update your software of your FRITZ Box to the latest versi...

Page 220: ... Google Play Store FRITZ OS 6 50 or higher Install the MyFRITZ App 2 on your Android mobile device FRITZ OS 6 40 or lower Install the MyFRITZ App on your Android mobile device 4 Open the MyFRITZ App 5 To register with the FRITZ Box enter the required data MyFRITZ 220 FRITZ Box 6890 ...

Page 221: ...8 0 or later A MyFRITZ account was set up Your FRITZ Box is registered with this MyFRITZ account An account as FRITZ Box user has been set up for you in your FRITZ Box Your mobile Apple device is connected with your FRITZ Box via wireless LAN Instructions Configuring the MyFRITZ App 1 Install the MyFRITZ App on your mobile Apple device 2 Open the MyFRITZ App enter the password for the user inter f...

Page 222: ...or the myfritz net Website You are using the latest version of the app or a current web browser A MyFRITZ account was set up The Access from the internet allowed option is enabled in your FRITZ Box user account This is not necessary if you only intend to use MyFRITZ in the FRITZ Box home network Instructions Using MyFRITZ via Smartphone or Tablet 1 Open the MyFRITZ App 2 Where applicable enter the...

Page 223: ... on Keypad Codes 224 Configuration on the Telephone 225 Operation at the Telephone 232 Operation on the Telephone ISDN Convenience Features 244 Restoring Factory Settings with the Telephone 246 Controlling FRITZ Box with Keypad Codes 223 FRITZ Box 6890 ...

Page 224: ...ITZ Box How It Works Keypad codes are combinations of keys for instance 811 1 which you enter on the telephone keypad Entering Keypad Codes A keypad code can contain the following characters the numer als 0 to 9 Depending on the type of telephone here is how to dial keypad codes Type of Telephone Dial Keypad Code Telephone without call button Pick up the handset Enter the keypad code Hang up Telep...

Page 225: ...Configuration on the Telephone Controlling FRITZ Box with Keypad Codes 225 FRITZ Box 6890 ...

Page 226: ... FRITZ Box establishes a second con nection In either case extra charges will accrue according to your contracted telephone rates Telephone without Call Button Telephone with Call Button Configure immediate call diversion to destination call number DCN 21 DCN Configure call diversion after 20 seconds to destination call number DCN 61 DCN Configure call diversion on busy to the destination call num...

Page 227: ...Telephone without Call Button Telephone with Call Button Switch off immediate call diversion 21 Switch off delayed call diversion 61 Switch off call diversion on busy 67 Wait for acknowledgment tone Controlling FRITZ Box with Keypad Codes 227 FRITZ Box 6890 ...

Page 228: ...telephone numbers will not be diverted Telephone without Call Button Telephone with Call Button Switch on immediate call diversion to destination call number DCN 21 DCN TN Switch on call diversion after 20 seconds to destination call number DCN 61 DCN TN Switch on call diversion on busy to the destination call number DCN 67 DCN TN Wait for acknowledgment tone Controlling FRITZ Box with Keypad Code...

Page 229: ... Telephone without Call Button Telephone with Call Button Switch off immediate call diversion 21 TN Switch off delayed call diversion 61 TN Switch off call diversion on busy 67 TN Wait for acknowledgment tone Controlling FRITZ Box with Keypad Codes 229 FRITZ Box 6890 ...

Page 230: ...io network of your FRITZ Box can be switched on and off using a connected telephone Telephone without Call Button Telephone with Call Button Switch wireless LAN on 96 1 Wait for acknowledgment tone Controlling FRITZ Box with Keypad Codes 230 FRITZ Box 6890 ...

Page 231: ...ctions Switching Wireless LAN Off Telephone without Call Button Telephone with Call Button Switch wireless LAN off 96 0 Wait for acknowledgment tone Controlling FRITZ Box with Keypad Codes 231 FRITZ Box 6890 ...

Page 232: ...hine on or off and to listen to messages Here is how to establish a connection to the answering machine Telephone without Call Button Telephone with Call Button Establish a connection to the answering machine 600 answering machine 1 601 answering machine 2 602 answering machine 3 603 answering machine 4 604 answering machine 5 Follow the voice menu Controlling FRITZ Box with Keypad Codes 232 FRITZ...

Page 233: ... mes sages 3 Answering machine on off 4 Record a greeting 1 Greeting message 2 Greeting for announcement mode 3 Closing message 1 Listen to all greet ings select greeting with 2 5 Delete greet ing announcement 8 Record greeting end with 1 5 Enable record ing announcement mode no messages recorded in announce ment mode Controlling FRITZ Box with Keypad Codes 233 FRITZ Box 6890 ...

Page 234: ...at have already been accepted by an answering machine This can be the FRITZ Box answering machine or a connected answering machine Calls that arrive at another connected telephone the other tele phone rings Telephone without Call Button Telephone with Call Button Press the following keys 09 Controlling FRITZ Box with Keypad Codes 234 FRITZ Box 6890 ...

Page 235: ...nterface Instructions Starting a Broadcast Call A group call or broadcast call is an internal call that is signaled on all telephones connected with the FRITZ Box Telephone without Call Button Telephone with Call Button Press the following keys for a broadcast call 9 All telephones on the FRITZ Box ring You will be connected to the telephone that picks up the call first Controlling FRITZ Box with ...

Page 236: ...all with the party 1 press the hold button R The call is on hold Enter the telephone number of party 2 This can be an external tele phone number or an internal number see the telephone book in the user interface When party 2 accepts the call connect party 1 and party 2 with each other On cordless telephones 4 Others If party 2 cannot be reached back to party 1 R1 Controlling FRITZ Box with Keypad ...

Page 237: ...l Dialing rules are disregarded for this call Telephone without Call Button Telephone with Call Button Select your telephone number Landline 111 Internet telephone number 1 under Telephone Numbers in the user interface 121 Internet telephone number 2 122 Other internet telephone numbers 123 and so on Enter the external telephone number Controlling FRITZ Box with Keypad Codes 237 FRITZ Box 6890 ...

Page 238: ... Suppressing Telephone Number Once Telephone without Call Button Telephone with Call Button Press the following keys 31 Enter the external telephone number Controlling FRITZ Box with Keypad Codes 238 FRITZ Box 6890 ...

Page 239: ...nal or external tele phone number When party 2 accepts the call establish the three party conference R3 If party 2 cannot be reached back to party 1 R During the three party conference call you can Interrupt the conference you speak with party 1 call 2 is on hold R2 Switch back and forth between parties 1 and 2 alternate R2 Restore an interrupted conference R3 End call 2 and continue with call 1 R...

Page 240: ...Telephone with Call Button During the call with the party 1 press the hold button R The call is on hold To establish the call with party 2 enter an internal or external tele phone number When party 2 accepts the call you can Alternate back and forth between the calls R2 End the active call and continue the other call Hang up wait until your telephone rings and pick up If party 2 cannot be reached ...

Page 241: ...ad shortcuts you can control services and features in your telephone provider s network For information about which keypad shortcuts you can use contact your telephone provider Telephone without Call Button Telephone with Call Button Press the following keys Seq is the keypad shortcut Seq Controlling FRITZ Box with Keypad Codes 241 FRITZ Box 6890 ...

Page 242: ...able up to three alarms under Telephony Alarm in the user interface The first alarm configured can also be enabled and disabled with the telephone keys Telephone without Call Button Telephone with Call Button Switch on the alarm 881 Wait for acknowledgment tone Controlling FRITZ Box with Keypad Codes 242 FRITZ Box 6890 ...

Page 243: ...Instructions Disabling an Alarm Telephone without Call Button Telephone with Call Button Switch alarm off 881 Wait for acknowledgment tone Controlling FRITZ Box with Keypad Codes 243 FRITZ Box 6890 ...

Page 244: ...and external calls in the follow ing cases The telephone number called is busy You will be called back when the telephone number is free again The party called did not accept your call You will be called back the next time the party ends a call Telephone without Call Button Telephone with Call Button Press the following key before hanging up 5 Wait for acknowledgment tone Controlling FRITZ Box wit...

Page 245: ...sing her or his caller ID This feature has to be enabled for your ISDN line Telephone without Call Button Telephone with Call Button During a call or after the caller hangs up press the following keys R 39 Tracing is enabled For more information on the tracing feature contact your ISDN provider Controlling FRITZ Box with Keypad Codes 245 FRITZ Box 6890 ...

Page 246: ...Z Box is reset to its factory settings Consequences of Resetting All settings you made in the FRITZ Box will be deleted The internal memory of the FRITZ Box is deleted Contents on FRITZ NAS messages on the answering machine and received faxes will be discarded The preconfigured FRITZ Box password is restored The preconfigured network key and the preconfigured name of the wireless radio network SSI...

Page 247: ...ding Factory Settings Telephone without Call Button Telephone with Call Button Restore factory settings to FRITZ Box 991 15901590 Wait for acknowledgment tone Controlling FRITZ Box with Keypad Codes 247 FRITZ Box 6890 ...

Page 248: ...Malfunctions Troubleshooting Procedures 249 Troubleshooting Chart 250 Opening the User Interface with the Emergency IP Address 254 Knowledge Base 256 Support 257 Malfunctions 248 FRITZ Box 6890 ...

Page 249: ...se Error Scenario Remedy No access to the user interface Troubleshooting chart see page 250 Comprehensive help for problems with Connections Configure Telephony Internet Wireless LAN etc Knowledge Base see page 256 Troubleshooting chart and Knowledge Base do not offer a solution Support see page 257 Malfunctions 249 FRITZ Box 6890 ...

Page 250: ...he electrical outlet is active Computer s wireless LAN adapter not ready for opera tion Switch on your computer s wire less LAN adapter For details con sult the manual of your computer Wireless radio network of the FRITZ Box switched off When the WLAN LED is off press the WLAN button on the FRITZ Box Hold it down until the WLAN LED begins flashing Cannot establish a wireless LAN connection Compute...

Page 251: ...e power mains and restart the FRITZ Box again after about five seconds Cache is full Empty the cache of your web browser For more information on this see the help of your web browser The user inter face does not open Proxy configura tion does not allow the FRITZ Box address If a proxy server is enabled in your web browser the address of the FRITZ Box must be entered as an exception Check your web ...

Page 252: ... see the documentation by the manufac turer of your operating system The user inter face does not open Forgot FRITZ Box pass word Restore factory settings to the FRITZ Box see page 259 Combination of various settings in the Internet and Home Network menus Attempt to open the user interface with the emergency IP address see page 254 If this does not work restore fact ory settings to the FRITZ Box s...

Page 253: ...n obstacle or a metal object like a cabinet or radiator Position the FRITZ Box and the wireless devices so that there are as few obstacles between them as possible Wireless LAN connection interrupted Radio channel with heavy inter ference Configure automatic selection of the radio channel in the FRITZ Box user interface Then the FRITZ Box will automat ically select a radio channel with as little i...

Page 254: ...o open the user interface with the emergency IP address must be connected by network cable to a LAN port of the FRITZ Box This computer is not connected with the FRITZ Box via LAN guest access Instructions Opening the User Interface with the Emergency IP Address 1 Clear all other connections between your FRITZ Box and other network devices 2 If your computer is connected with the FRITZ Box over wi...

Page 255: ... not displayed you have to assign the IP address 169 254 1 2 to the network adapter connected with the FRITZ Box Instructions from the AVM Knowledge Base can be viewed by searching in Google for Configuring a network adapter to access the user interface with emergency IP address Malfunctions 255 FRITZ Box 6890 ...

Page 256: ...e This resource presents answers to the questions asked most frequently of our Support team If the problem cannot be resolved using the Knowledge Base then con tact the Support team see page 257 AVM Knowledge Base The AVM Knowledge Base is available online at en avm de service Malfunctions 256 FRITZ Box 6890 ...

Page 257: ...ort by email 1 Start a web browser on your computer tablet or smartphone 2 Enter the following address https en avm de service 3 Select from the Service area the FRITZ Box model for which you need support 4 Enter a keyword in the search field of the Knowledge Base or select an FAQ frequently asked question 5 If you need more help click the Submit support request but ton 6 Fill out the form and the...

Page 258: ...Decommissioning Restoring Factory Settings 259 Disposal 261 Decommissioning 258 FRITZ Box 6890 ...

Page 259: ... FRITZ Box is to be resold to another user The FRITZ Box is to be disposed of Consequences of Resetting Resetting the FRITZ Box has the following effects All settings you made in the FRITZ Box will be deleted The internal memory of the FRITZ Box is deleted In addition to contents on FRITZ NAS messages received on the answering machine and faxes will be discarded The network key of the factory sett...

Page 260: ...d from the slot To do this press the SIM card briefly Instructions Restoring Factory Settings When the factory settings are restored all of the individual settings you made in the FRITZ Box are deleted 1 Open the FRITZ Box user interface see page 63 2 In the FRITZ Box user interface select the System Backup menu 3 Select the Factory Settings tab 4 Click the Load Factory Settings button The FRITZ B...

Page 261: ...ld waste Comply with the symbol for the separate collection of electric and electronic devices on the type label of your FRITZ Box bottom of the housing After use please dispose of FRITZ Box and all electronic components and devices included with delivery at a collection point in your local community for the disposal of electric and electronic appliances Decommissioning 261 FRITZ Box 6890 ...

Page 262: ...Appendix Technical Specifications 263 Drilling Template 269 Legal 271 Information on Cleaning 273 Appendix 262 FRITZ Box 6890 ...

Page 263: ... 185 mm Supply voltage 230 V 50 Hz Ambient Conditions Property Value Operating temperature 0 C 40 C Storage temperature 20 C 70 C Relative humidity operation 10 90 Relative humidity storage 5 95 Power Consumption Energy Use Property Value Maximum power consumption 30 W Appendix 263 FRITZ Box 6890 ...

Page 264: ...erfaces Connect via Interface WAN WAN port via an RJ45 socket for connecting to a modem or a router DSL DSL telephone socket VDSL ADSL modem for use with VDSL in accord ance with DT AG 1TR112 also IP based also vec toring and supervectoring and ITU G 993 2 5 or ADSL ADSL2 in accordance with DT AG 1TR112 also IP based Annex J or ITU G 992 3 Annex B or J Telephone socket for connecting to the analog...

Page 265: ...hony audio 3 1 and fax G2 G3 are supported DECT DECT base station up to 6 handsets Up to 10 FRITZ DECT 200 210 outlet switches Up to 12 FRITZ DECT 300 301 Comet DECT radi ator controls LAN 4 LAN ports via RJ45 sockets standard Ethernet 10 100 1000 Base T USB 1 USB host controller USB version 3 0 Wireless LAN Wireless access point with support for wireless LAN radio networks wireless standard data ...

Page 266: ...requency range 2620 MHz 2690 MHz Uplink frequency range 2500 MHz 2570 MHz Maximum transmitter power 200 mW uplink Band 1 Downlink frequency range 2110 MHz 2170 MHz Uplink frequency range 1920 MHz 1980 MHz Maximum transmitter power 200 mW uplink Band 8 Downlink frequency range 925 MHz 960 MHz Uplink frequency range 880 MHz 915 MHz Maximum transmitter power 200 mW uplink LTE Band Combinationsn Band ...

Page 267: ...frequency range 925 MHz 960 MHz Uplink frequency range 880 MHz 915 MHz Maximum transmitter power 250 mW uplink Wireless LAN Radio Frequencies Frequency Frequency Range Maximum Transmitter Power 2 4 GHz 2400 MHz 2483 MHz 100 mW 1 2 5150 MHz 5350 MHz 200 mW 5 GHz 2 2 5470 MHz 5725 MHz 1000 mW DECT Radio Frequencies Frequency Frequency Range and Transmitter Power DECT Frequency range 1880 MHz 1900 MH...

Page 268: ...500 ms pause 20 ms Dial tone 1 s tone 4 s pause 100 ms Open and Standardized Interfaces Information on interfaces and logs from the AVM product development can be found on the AVM website en avm de service interfaces Appendix 268 FRITZ Box 6890 ...

Page 269: ...ur FRITZ Box The drilling template assists you in marking the holes needed to mount the FRITZ Box on a wall Be sure to print out the figure of the drilling template in its original size or 100 Do not enlarge it adjust its size reformat or rescale it in your printer settings Appendix 269 FRITZ Box 6890 ...

Page 270: ...Appendix 270 FRITZ Box 6890 197 mm This page must be printed out at a size of 100 Do not enlarge it adjust its size reformat or rescale it in your printer settings ...

Page 271: ...ar and tear or defects in the environment of the system third party hardware or software We may at our discretion repair or replace the defective product Claims other than the right to the removal of defects which is mentioned in these terms of warranty are not constituted We guarantee that the software conforms with general specifications not however that the software meets your individual requir...

Page 272: ...mbH Alt Moabit 95 D 10559 Berlin AVM in the internet en avm de Declaration of CE Conformity AVM declares herewith that the device is compliant with the basic requirements and the relevant rules in directives 2014 53 EU 2009 125 EC and 2011 65 EU The long version of the declaration of CE conformity is available at en avm de ce Appendix 272 FRITZ Box 6890 ...

Page 273: ...ng your FRITZ Box Remove the FRITZ Box from the mains before cleaning Wipe the FRITZ Box with a slightly moist lint free cloth or an anti static cloth Do not use any strong detergents or solvents for cleaning Do not use any wet cloths for cleaning Appendix 273 FRITZ Box 6890 ...

Page 274: ...sed 113 192 192 picking up 234 transfer 236 call block 120 call diversion configuring 119 226 for all calls 226 for telephone number 228 switching off 227 229 call list 113 215 call waiting 88 call by call 125 callback 244 CE conformity declaration 272 choice of location 31 263 cleaning 9 273 CLIR 238 codes for FRITZ Box 268 conference call 239 configuration 62 63 telephones 88 configuration by te...

Page 275: ...lly 144 overview 130 via USB 150 via wireless LAN 53 connecting network devices smart home device 161 connection data 192 connections ports 21 consultation 240 contacts 114 conventions 13 conversation missed 113 copyright 272 cordless telephone registering 24 56 searching 24 corless telephone configuring 206 corporate info 272 customer documentation 12 customer service 257 D data push services 192...

Page 276: ...mware update 196 flashing LEDs 25 forgot password 193 forwarding calls 119 226 frequency ranges in wireless LAN 166 FRITZ App Fon 59 FRITZ Box name 160 FRITZ Box users 188 190 FRITZ NAS access by computer 212 expanding storage 211 password protection 211 saving data 213 user interface 209 FRITZ OS factory settings 246 259 FRITZ Box name 160 loading settings 202 push service 193 restoring settings ...

Page 277: ...telephone number 87 237 internet use blocking websites 97 99 filter lists 99 prioritizing 101 push service 192 time limits 97 IP address emergency IP 254 in Linux 146 in Mac OS X 145 in Windows 144 obtaining automatically 144 push service 193 IP telephone 57 IP based line 41 iPhone 59 IPv4 134 IPv6 110 140 ISDN devices 57 ISDN line 50 K key word forgot 187 key word rules 187 keypad codes 223 241 k...

Page 278: ...OS 221 MyFRITZ Account 217 overview 215 registering FRITZ Box 218 using service 222 N NAS 208 network cable 48 51 147 network connections 130 network key 14 54 network settings DHCP server 137 IPv4 134 IPv6 110 140 static IP route 142 night service 165 notifications 192 O online help 12 open source 268 operating system 196 operating system FRITZ OS restoring factory settings 259 updating 196 opera...

Page 279: ...th 101 resetting new start 203 resetting firmware 259 resolving problems 248 restarting 203 restoring 259 259 factory settings 246 FRITZ Box settings 202 206 restoring factory settings via user interface 259 with FRITZ Fon 246 S safety handling 31 safety instructions 8 safety instructions 8 saving FRITZ NAS data 213 saving power overview 90 potential savings 90 saving power 90 smart home 91 USB se...

Page 280: ...2 256 online help 12 symbols 13 T technical specifications 263 ambient conditions 263 device properties 263 humidity 263 interfaces 264 LTE bands 266 LTE radio frequencies 266 ports 264 temperature 263 tones 268 UMTS radio frequencies 267 wireless LAN radio frequencies 267 telephone alarm function 123 242 configuring 206 connecting 18 56 Do Not Disturb 122 keypad codes 223 241 searching 24 telepho...

Page 281: ...ess 106 updating FRITZ OS 196 user name 190 user name 190 V views of the user interface advanced view 71 standard view 71 switching views 71 voice menu of answering machine 233 voice to mail 116 VPN remote access 108 service portal 109 W wake on LAN 149 wall mounting 32 269 warranty 271 whitelist 99 Wi Fi Protected Setup 55 wireless access point 19 wireless guest access 168 192 wireless LAN auto c...

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