Support
Overview
The Support team assists you in resolving any problems with your
FRITZ! products.
Preparation
Keep the following device information handy:
•
Model
•
Serial number
•
FRITZ!OS version
•
Country
•
Internet service provider
•
Information on the operating system, network (LAN or wireless
LAN), any error messages displayed
Instructions: Support by email
1.
Start a web browser on your computer, tablet or smartphone.
2.
3.
Select from the “Service” area the FRITZ!Box model for which
you need support.
4.
Enter a keyword in the search field of the Knowledge Base or
select an FAQ (frequently asked question).
5.
If you need more help, click the “Submit support request” but
ton.
6.
Fill out the form and then click the “Submit support request”
button.
Our Support team will respond by email within one working day.
Malfunctions
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FRITZ!Box 6890