29
9.
TROUBLE SHOOTING
Problem
Possible cause
Solution
The SnackTastic® does not
work.
The plug is not plugged in.
Insert the plug into the socket.
The
symbol
wasn’t
pressed.
Press
after having chosen
all settings to start the appliance.
There is no basket in the appliance or the
basket is not correctly placed.
Put the baskets (correctly) in the
appliance.
The ingredients are not done.
There are too much ingredients in the
basket.
Put smaller quantities at once in the
basket.
The set temperature is too low.
Increase the temperature.
The baking time is too short.
Increase baking time.
The ingredients are not equally
baked.
Some ingredients need to be shaken
halfway through the baking process.
Shake ingredients which are piled up
(f. ex. fries) halfway through the
baking process.
The fried ingredients are not
crispy.
You used snacks only suited for a
traditional or a cool zone deep fryer.
Use oven snacks or slightly grease
the ingredients with oil for crispier
result.
I cannot slide the basket into
the appliance properly.
There are too much ingredients in the
basket.
Fill maximum 4/5 of the basket.
White smoke coming out of the
appliance.
You
’re using
very greasy ingredients.
When baking greasy ingredients, the
excess oil drips and causes smoke.
This will not affect the final cooking
result.
There are some residues from prior
bakings in the basket.
The smoke is caused by greasy
residues heating up. Carefully clean
the baskets after each use.
Fries are fried unequally.
You used the wrong kind of potato.
Use another kind of potato.
You didn’t use any oil or didn’t spread
them equally.
Use some oil (see point 4.
Homemade fries) Spread them
equally in the basket.
Color depends on the amount of water
and oil in the fries.
Carefully dry the fries before you
grease them with oil.
The fries are not crispy.
The crispiness depends on the amount of
water and oil in the fries.
Cut smaller fries.
Grease with a little bit more oil, see
point 3.
Error code
E1
E2
E3
E4
Bring the appliance to your
sales point.
Bring the appliance to
your sales point.
Bring the appliance to
your sales point.
Bring the appliance to your
sales point.
If the problem has not been solved, bring the appliance to your sales point.
The appliance has been developed for household use. When using it for professional purpose, the conditions of
warranty will change. Any damage caused due to incorrect use (non-observance of this user manual) will
invalidate the warranty.
