18
POSSIBLE CAUSE/SOLUTION
(1)
Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust
leveling legs at base of range until the rack is level. When range is level, cooktop may appear out of
alignment if countertop is not level.
(2)
Weak, unstable floor. Be sure floor is level and can
adequately support range. Contact a carpenter to correct sagging or sloping floor.
(3)
Kitchen
cabinet misalignment may make range appear to be unlevel. Be sure cabinets are square and have
sufficient room for range clearance.
(1)
Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem.
(2)
Contact builder or installer to make appliance accessible.
(3)
Carpeting interferes with range. Provide
sufficient space so range can be lifted over carpet.
(4)
Gas line is hard-plumbed. Have a flexible C.S.A
international approved metal appliance connector installed.
(1)
Make sure cord/plug is tightly into outlet.
(2)
Service wiring is not complete. Call service (See
warranty information).
(3)
Electrical power outage. Check house lights to be sure. Call your local
electric company for service. Surface burners can be lit manually.
(1)
Surface control knob has not been completely turned to LITE. Push in and turn the surface
control knob to LITE until burner ignites and then turn the surface control knob to the desired flame
size.
(2)
Burner ports are clogged. Clean burners. See “Cleaning the Burner Grates, Burner Caps
and Burner Heads” under General Cleaning.
(3)
Range power is disconnected from outlet. Be sure
cord is securely plugged into the outlet.
(4)
Electrical power outage.
(5)
Be sure the gas supply to the
range is turned “ON”.
(1)
Burner ports are clogged. With the burner off, clean ports by using a small-gauge wire or needle.
(2)
Moisture is present after cleaning. Lightly fan the flame and allow burner to operate until flame is
full. Dry the burners thoroughly following instructions in the "General Care & Cleaning" section.
(1)
Dust particles in main line. Allow the burner to operate a few minutes until flame turns blue.
(2)
Salt air in coastal areas. A slightly orange flame is unavoidable.
(1)
Coarse particles such as salt or sand between cooktop and utensils can cause scratches. Be sure
cooktop surface and bottoms of utensils are clean before usage. Small scratches do not affect cooking
and will become less visible with time.
(2)
Cleaning materials not recommended for ceramic-glass cooktop
have been used. See
“Ceramic Glass Cooktop Cleaning & Maintenance”
section under General Care &
Cleaning.
(3)
Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware.
OCCURRENCE
Range is not level.
Cannot move appliance
easily. Appliance must be
accessible for service.
Entire range or oven does
not operate.
Surface burners do not
light.
Surface burner flame burns
half way around.
Surface burner flame is
orange.
Scratches or abrasions
on cooktop surface.
Before you call
Solutions to Common Problems
Care & Cleaning
Changing Oven Light
Be sure the oven is unplugged and all parts are COOL before replacing the oven light bulb. Do not turn the oven light on during
a self-cleaning cycle. High temperature will reduce lamp life. The interior oven light will turn on automatically when the oven
is opened. The oven light may be turned on when the door is closed by using the oven light switch located on the Electronic
Oven control. The oven light bulb is covered with a glass shield held in place by a wire holder.
THIS GLASS SHIELD MUST
ALWAYS BE IN PLACE WHEN THE OVEN IS IN USE.
To Replace the Light Bulb:
BE SURE OVEN IS COOL
1. Turn the power off at the main source.
2. Wear a leather-faced glove for protection against possible broken glass.
3. Replace bulb with a 40 Watt appliance bulb only.
4. Press wire holder to one side to release glass shield, change bulb and be sure
to replace glass shield.
